When my gastro dr told me I had a choice between Seton or St David's, I called both to discuss…read moreappointments. At Seton, it ended up being a phone call out of the country to a call center. Really annoying delays when we would talk. We kept talking over each other. Difficult to understand, & they didn't see to have any compassion. Just another phone call. I called St David's & talked to a real local person, who empathized with me. Night & day difference & the choice was clear. I had a couple tests scheduled at the outpatient imaging center. The day of my testing, everyone I interacted with was smiling, upbeat, & so friendly. They seemed to go out of their way to make sure I was comfortable. Big shout out to Ashley who helped me with my Hida scan.

Why do we need to fill out the same paperwork three times?…read more Time wasting health care practices abound.

I have been without a gynecologist for two years. I meet a great PA that moved to work with Dr…read moreNeyman so i decided to follow as well. Was the best choice. I am absolutely thrilled to be Dr Neyman's patient. She is very personable, attentive and easy going. I love her. My daughter was also looking for OB & Gyn. She loves her! I'm happy happy happy that i found a wonderful doctor.

Over time, both Dr. Neyman and PA Julienne Calamlam became increasingly absent and disengaged from…read moremy care. Appointments felt rushed, questions went unanswered, and there was little sense that anyone was truly paying attention to my ongoing treatment. Things took a turn for the worse when they switched to a "pay-for-monthly membership" model. For patients who couldn't or didn't want to sign up for an expensive subscription just to receive basic medical services, the message was clear: pay up or move on. That message became literal when I received a single written notice that they would no longer be providing care. There was no real transition plan and no effort to ensure continuity of treatment. As a result, my prescriptions were suddenly left unable to be filled, putting me in a stressful and medically risky position. Responsible medical practices don't leave people without access to necessary medications. The lack of communication, professionalism, and basic concern for patient care was shocking. I would not recommend this practice to anyone who needs reliable, attentive, and ethical medical support.

Very caring, efficient staff in an exceptionally clean environment…read more I had Kidney Stone surgery last week. The pre-op prep, & then my post-op recovery were as pleasant as they could be. The nursing staff were all very kind & compassionate, even though I was beyond anxious. Thanks to the nursing staff I was made as comfortable as possible during my stay. After my surgery I was awakened, given time to come around, then informed on aftercare, & sent home to recover. I was happy with my experience, despite having a several hour delay because my surgeon was running late that day.

The actual surgical center, staff, intake process, etc., and care quality are absolutely excellent…read moreat this facility. I have never had staff treat me so well and so kindly from the time we entered the door to the outpatient surgical clinic until we left. This review's rating is solely about the billing practices at St David's. The only truly negative, and frankly completely unacceptable, part of my experience has been the St. David's billing department. It is atrocious. I would rate it 0/5 stars and strongly advise anyone to avoid St. David's unless they have absolutely no alternative solely for the billing experience and absolute nightmare that results after your procedure. This is despite the completely excellent surgical staff, nurses, etc., plus my amazing OB/GYN and his team. For the level of care and expertise of the staff, again, EXCELLENT. We were required to pay $900 upfront, yet we have since received at least three additional bills--each one different, each one increasing the total cost to almost double the original amount. The billing team also is very sketchy about requiring this $900 upfront - they claim they won't intake you AT ALL unless you pay for your surgery ahead of time. The bills don't even look like they're from the same organization: different paper, different formatting, and even different account numbers. When we call the surgical center to verify whether these bills are legitimate, the billing staff can't provide answers. They can't explain the charges, they hesitate to provide itemized statements, and they seem completely unaware of why multiple bills are being issued. It is infuriating and exhausting, especially for someone recovering from a fertility-related procedure. Our healthcare system is broken, and St. David's billing department exemplifies that failure. Considering my surgery went exactly as planned, there is absolutely no reason we should have received anything beyond the original bill. This process has been a nightmare, and no patient should have to deal with this.

There is a ballad waiting to be written - something along the lines of Arlo Guthrie's "Alice's…read moreRestaurant Massacree" perhaps - about this woman who is strong, obstinate and disturbingly determined. The ballad should also be about the place that heroically enabled her stubbornness and resolve. Here's the raw data, and wildly, every bit of it is true. I pieced it together after speaking with about a dozen people. 10 weeks after having undergone two heart procedures, my nearly deaf 93-year-old mom sets out on her own for an adventure. Her goal? The scrumptious lox bagel at Mary's Cafe. She missteps exiting the car and... kaboom! She falls and breaks her hip. She is literally across the street from St. David's Medical Center. A kind man rushes to her aid. Together, at her command, they get her BACK IN THE CAR. SHE DRIVES HERSELF ACROSS TOWN AND GOES HOME. There, she realizes that she can't get out of the car. She is half in-half out. After ten minutes, an innocent passerby in our quiet residential neighborhood hears her bleating plea and - again - at her command, helps get her back in the car, whereupon mom DRIVES HERSELF ACROSS TOWN AND BACK TO ST DAVID'S. It took three nurses and the manager of concierge services to extract her from her old beater Honda - the one with manual door locks - and it ended up in valet parking alongside the Porsches and a Ferrari. Mom would go on to have a nine inch nail inserted in her hip and spend two weeks at St. David's, one week in the Medical Center and one week in St. David's Rehabilitatiom Hospital. Here she was treated with dignity and compassion by every single person we encountered. And there were tons of them. Every effort was made to make her feel comfortable. Cozy even. The staff made her laugh. Encouraged her. Listened carefully to every word she said. Her in-house doctors watched over so thoughtfully. The physical and occupational therapists helped her to understand that she *could* meet her goal of regaining her independence. Yes, there were times when a nurse promised to bring her something and then forgot, but really, things couldn't have gone better. The food? Not too shabby, and if you are a visitor, there are alternating pop up caterers for things like sushi, Indian and Mexican food, every week day. Parking? Free if you're over 65. Just scan your driver's license instead of your parking stub. And my mom's old beater Honda rubbing shoulders with the glamor cars in Valet? I drove it out myself... free of charge.

I was sent to St David's to get imaging of my colon with a barium enima. We scheduled north…read morelocation since it is closer. They told me no prep was necessary, which was odd but fortunate. When we got there, checked, escorted to radiology, i was informed they do not do that procedure at that location! I had to reschedule 3 weeks later at the south location. This time I prepped ($167 sutabs) the night before. We are driving there the morning of the procedure when they call me to tell me they ran out of barium yhf day before and will need to reschedule! Absolutely incompetence! Do not recommend them!!​

My father recently had his defibrillator battery replaced at this hospital. We've spent a lot of…read moretime here over the past 16 years. They've made improvements to parking and the rooms, but the café and food options still need some work. The check-in process for day procedures could also use improvement. It seems they are updating the lobby area as well. The staff is attentive and does their best, and I had a great experience with the ER staff during my last visit. However, the follow-up care after the ER visit could be better. Overall, this hospital is one of the better options in the Austin area. After reading others' reviews and their experiences, I've realized that many of the issues are common across hospitals in the US medical system, not just this one. I am glad we have the doctors of St David's South on my father's medical team. They have given us 16 and counting bonus years.

My mother was brought to the ER after suffering from severe diarrhea for two weeks. At the time of…read moreadmission, she was extremely weak and unable to retain any liquids. Despite her visible dehydration and the difficulty staff had establishing an IV, she remained in the ER for approximately four hours without receiving any IV fluids. Before being discharged, she suffered a physical setback, yet she was still sent home. The following day, we were notified that she tested positive for C. diff. It is deeply concerning that a patient in her condition, with what turned out to be a serious infection, was brushed off and discharged while still thirsty and weak. We now have to wait several days to see her primary care physician for follow-up care that should have been initiated or supported by the emergency team. I am disappointed by the lack of effort and the dismissive attitude we encountered during this visit. I would appreciate a review of her case and an explanation as to why standard interventions, such as administering saline fluids, were not provided given her symptoms. We can do better for all patients.

The most caring, professional and knowledgeable practice I have had the privilege of working with…read morein the delivery of (soon to be) two babies! Dr Rodger's is above and beyond what I could ask for in an OBGYN and my concerns have always been heard and given simple answers to resolve any questions. I tried several other practices in the Austin area before deciding this was the one. We will always live nearby as long as I'm having children, her pre and post operative care is tops.

I want to preface by saying I can only speak to the perimenopause care here and not to the…read morepregnancy services they offer. Dr. Halle and her team have been wonderful and gone above and beyond to support me as my care team. Last year, I really needed immediate support and they stepped up after so many other gyno offices refused to see me any sooner than 6 months after I called. I'm grateful to have them in my corner.

Dr. Jeffrey Cone and his staff are truly the best! I had a scar revision on my cheek back in 2021…read morethat unfortunately left dog ears, and the original surgeon offered no help afterward. I spent so much money trying to fix it with laser treatments, microneedling, and other options, but nothing worked, and no surgeon in San Antonio was willing to excise the dog ears. Then I found Dr. Cone in May 2025, and everything changed. He was the only surgeon willing to take on my case, and he did an incredible job with the excision. I finally have my confidence back! Not only is Dr. Cone highly skilled, but he is also so kind and caring. His staff is just as wonderful, everyone made me feel comfortable and supported throughout the entire process. I'm so happy I trusted him and cannot recommend him enough!

I came here for a mole removal procedure. During consultation, the doctor and everyone else were…read moreall very nice and professional. The doctor examined my face and addressed all of my concerns. The actual procedure went very quickly. Sent me home a care package and instructions. Coming back for a follow up soon!

Fast in and out for a cold symptom. Surprised they did not check me for Covid or flu.read more

I simply cannot adequately express how grateful I am to Dr. Smith and Dr. Chavez! Because of their…read morequick response to my husband's condition and GOD's intervention, my husband's life was spared when these two doctors sent him to St. David's North by ambulance!!! Thank you both, and may GOD BLESS you!

My uncle was a patient in the St David's ICU for five days following a traumatic brain injury…read more Although I came in from MN and was only there for the last two.. every nurse that assisted in his care was absolutely incredible. His condition worsened each day on the ventilator and we had to make the difficult decision to remove his breathing tubes and take him off life support. It was the hardest decision of our lives but everyone's compassion and kindness made it bearable. My family cannot thank the staff enough for the level of empathy they shared, especially our day nurse James. Truly incredible group of ICU nurses and grateful to know there are such great physicians out there making a difference in the lives of their patients and families.

My husband was brought in the ER and admitted for heart issues. The care and attention given to…read morehim was wonderful. He was able to get assistance when needed, and often, they checked on him to see how he was doing.

No issues at all .. The making of the appointment was easy though we did have to wait almost two…read moremonths for the procedure for Mrs. Texas. Checking in was flawless as was everything that followed. All of the nurses were very professional and very friendly. Mrs. Texas had a team of three nurses, an anesthesiologist, and of course her doctor. They make a wonderful team. Everything went very well with no issues.

Horrible experience. Do not have your procedure here!!!…read more I went in for a colonoscopy. I had 6 different nurses for each "stage". What the hell? You'd think I was getting a heart transplant. The nurse, Megan Davis, failed miserably at putting in my IV. She tried twice even though I told her what she was doing hurt like hell. This nurse should NOT be sticking needles in patients. Finally she gave up and sent in someone who knew what she was doing. Why do I have to be practice for your inexperienced staff???!! I was already not having the best day of my life - got to remember it with a huge bruise that took up the entire back side of my hand for a full week. Awful! My "procedure" nurses acted like I was a corpse. No explanation of what was going on, just pulling at my gown, slapping sensors on me, pushing me here and there, sticking tubes up my nose. WHAT?! What is wrong with these people???? Afterwards, my "recovery" nurse argued with me when I handed her a list of in-network labs where I should have my pathology sent. She told me, "I don't think you can pick where we send it. We just send it where we need to." WRONG LADY!!!!! I have every right to make sure I get an in-network lab and I'm handing you a damn list of them. Learn your shit people. AWFUL!!!!!!