Went to this office when it first opened in the morning was 6th inline. So we took our seat and…read morewaited. 10 more people came after us. Everybody in front us gets called back so I think we're next nope. I keep see everybody else get called question them to make sure we weren't missed. Tells me we should be next. So sit back down 2 more people get called. By this time there's my son and one other younger lady that walks in she tells the lady see has a UTI. They call the next patient back guess what it's the lady not my son. I'm pissed by this time and ask to talk to the manger. They tell me he's not there. They give me a number to call. It's a number to women it doesn't even work for St Elizabeth. They then proceed to call another person back. At this time I demand to see a office manger. They then try to tell they took the other patients before us because they had chest pain. I was like they last 15 patients had chest pain. They straight lied to my face. I've been to the doctor with chest pain and they don't let you sit in the waiting area for hour before being seen. They check you vitals right away and see if need to call a ambulance. Plus this is a urgent care not a emergency room. Then it hits me my son is the only black patient. I a white mom so at first I didn't realize what was happening. By this point I'm crying because I just realize what has happened to my child.

I went in to urgent care today 1/9 after experiencing symptoms extremely common with bronchitis or…read moresome type of upper respiratory infection. I am a self pay patient so it takes alot for me to get myself to a dr. But when I went 4 days with no symptom relief and my mucus turning a bright green I figured I may need an antibiotic. I checked in as normal, I was called back pretty quickly and even though It costs me $150 just to be seen I was at ease to know I would be leaving with some relief. Nurse took my heart rate and bp, and asked about my symptoms. Dr came in and the only follow up question was "are you on birth control?" I said no. Haven't been in years. She then proceededs to do no swabs, no covid test, no bloodwork, no chest xray and tells me i need to go to the emergency room to rule out a clot! we went from zero to 100. Let's not rule out influenza or infectio. But let's make you spend potentially thousands of dollars on a ct scan for a blood clot!! All because I had a stage one elevation in blood pressure. Needless to say, I took my chances and left without going to the er. I think the 4 day embolism would have taken me by now. And left with no medicine or diagnosis!

I was running a fever and came to St. E urgent care on a Sunday when all other urgent cares were…read moreclosed. It was clean and really bright and airy. Paperwork was a breeze and I only waited around 10 minutes before I was in. I was THOROUGHLY tested and treated here. I have been to a few different urgent cares before and some of them write you a script for antibiotics after seeing you for literally 2 minutes (which is SCARY). I got a full exam from a real nurse here and great advice. I was in the exam room for probably 20-30 minutes while they tested everything including my vision! I was thrilled to see this kind of personalized attention. Not to mention how incredibly friendly everyone working here was on a SUNDAY. I'm still in shock. Super nice. Highly recommend. And I got a freaking CARD from them today with a handwritten - hope you're feeling better on it. I'm in love. Hopefully won't have to be back but if you're in a pinch THIS IS YOUR PLACE!

Friendly people and they identified an allergy medication change they changed everything.read more

Visiting friends in KY and came down with a sinus infection. Everyone was so help, I wasn't sure…read moreabout insurance coverage being out of state. Aiden at the front desk helped me figure everything out and the NP went above and beyond to make sure I'd be comfortable and feeling better before traveling again! Thanks team!

Had an appointment and sat in a freezing cold room for over an hour told it would be a long time…read morebefore I would be seen

The staff at care first was so polite and efficient. Very caring and thoughtful of my time. It's my…read morego to for urgent care.

Been coming here to Dr. Milech for years, first visit since he retired and we've been in the…read morewaiting room for over an hour now. The place is packed with a bunch of very unhappy people. No excuse for such. St. E you can do better.

I recommend this place over any other place! The care and communication is amazing ! Very…read moreprofessional office is welcoming and clean

As my good friend Admiral Akbar always says... "ITS A TRAP!" Hours on the sign say open until 7,…read morebut don't let that silly black and white writing fool you... they "stop taking patients at 6:30pm" on the DOT. I walked into a completely empty office at 6:40 to find 3 scrub wearing women who had clearly already refilled the cotton swabs for the night and were only interested in heading home to their easy chair and Jeopardy reruns. They definitely were not interested in checking my 7 year olds ear for an infection, despite there not being another soul in sight. So on we went to find an Urgent Care that... ya know... cares.

Leslie Archibald is so sweet in every way! I was ten minutes late for my appointment due to traffic…read moreand they were about to close. She fit me in really quickly and even gave me a flu shot. Super duper friendly and I totally recommend going there.

Do not bother trying to get a DOT physical at these locations. They don't have the necessary forms…read moreto fill out and they require you primarily care doctor to provide a prescription list and health assessment. Just make an appointment with your primary and get it done or a specialized clinic that does them on a regular basis. CVS does prescriptions, they push flu and " "covid" shots. Don't seem to be good for anything else to me. This one star is actually a zero.

I waited 40 minutes just to get registered. Some guy walks in 35 minutes after me and he is getting…read morehandled almost right a way. The place is empty except the 2 of us. Although I did walk in with my black son. Hmm

From the owner: CareFirst Urgent Care is your local urgent care. Our office is open 8am-8pm daily and we accept all…read moreinsurances, including Medicare and in-state Medicaid. We offer a broad range of urgent care services to diagnose and treat non-life-threatening injuries and illnesses. We make it easy and convenient to receive the prompt and professional care you need, when you need it. No need to wait for an appointment with your Primary Care Physician or wait in a long line at the emergency room for a non-emergency. We offer convenience and flexibility for the entire family.