Had an appointment and sat in a freezing cold room for over an hour told it would be a long time…read morebefore I would be seen

The staff at care first was so polite and efficient. Very caring and thoughtful of my time. It's my…read morego to for urgent care.

Called and spoke to their virtual AI assistant (no way to bypass) that made an appointment for my…read moreone month old, got there and was turned away after I paid saying they don't take one month olds. They refunded the cost but it was a huge waste of time while I could have been taking my child elsewhere.

Very smooth experience. Nurses were extremely helpful, doctor was very direct and informative…read more Highly recommend.

I drove 45 minutes each way and it was worth it to get a same-day COVID test. I booked back-to-back…read moreappointments for me and my two youngest children (ages 3 and 5) and the nurse practitioner saw all three of us at once. Getting the nasal swab from the three-year-old was the worst part of the whole experience and it was obvious it was not a new thing for anyone besides him in the room.

I had my granddaughter staying with me. They live in Columbus. She started getting sick yesterday…read more I checked to see if they could see her with Dad's consent over the phone. The were very helpful. She had strep throat. They even went out in the store to help us get suckers for sore throat relief. Really glad they are in the community. Makes it really easy to get treatment quickly.

The nurse is very rude. They are not a professional. And poor service. The girls who is working at…read morethe reception, very vary rude and aggressive.

the staff is always super super sweet and helpful , i never dread going here even when im sick . i…read moresend my thanks to all of them !

I went in because I have sprained or broken my ankle. Their website indicated that they do x-rays…read morehere. They don't. So you wait to get a referral to go to the hospital and get x-rays. I thought that these places were designed to keep people out of hospitals so that ER could address real emergencies. A waste of 40 minutes. Plus the front desk attendant had zero interpersonal skills.

I went here recently for a urgent care visit, due to trying to avoid some of the other urgent care…read morefacilities around Florence, KY due to them not providing the best care and overall not appearing clean. This office is new and you can find this location between Spectrum and Qdoba on Mall Road in front of the Kroger's. The office is clean, the waiting room is a little bit on the small side along with the office, but its sufficient enough for an urgent care that is getting people in and out pretty quickly. The nurses were all very kind and friendly. The doctor came in and addressed the concerns I was having in a very understanding manner. He gave me a prescription to the pharmacy of my choice and I went on my way. I started to feel significantly better after getting a couple rounds of medication in me. If I have any other issues that arise that require an urgent care visit I will definitely be back to this location. I recommend this place to families, for quick visits, etc. Fast service and most importantly clean and sanitary.

We usually go to the little clinic at Kroger, but they were closed so thought we'd try this place…read more They were very thorough, and made sure my wife got some real pain relief from her Sinus Infection.

Gabby the NP that we saw at this office was absolutely amazing! She sat and listened to me when…read moreother doctors have pushed me away. She gave me care that made feel better, heard and helped even after I had been to the Christ Emergency Room where they did nothing.

My daughter and I were both seen here due to illness and I had a severe ear infection. We couldn't…read morenot get in to see our regular doctor. We were given nasal spray. What a joke. I am 43 years old and get ear infections regularly. I know my body. The joke of a Nurse Practitioner said I have to have symptoms for 5 days. I said I've had symptoms for 6 days so she then changed it to 10 days. The first thing my daughter said when we left was can we please not go there again bc the doctor was so mean. Two days after seeing her, my ear drum ruptured because of her lack of care. If you must go here, do not see the nurse practitioner. You're better off not being seen at all.

worst experience. I will never go there again or suggest anyone I know go there…read more They have no idea what they are doing. I was treated so poorly. went there for an allergic reaction, made the appt in advance. get there. wait, get called back, wait some more. she takes my vitals and all that stuff. Then she comes back with the Dr. He doesn't take my insurance so he couldn't see me. Shouldn't they know that when they check you in and take your insurance card and photo ID? it's a shit show.

In July I was able to become a patient without any paperwork or hoops to jump through. I wouldnt…read moreagree to do surgery their way so they threatened to kick me out. I left and got it done my way elsewhere. I asked to be a patient again since the problem was solved. The director said yes....I walked in and now more hoops. No thanks. Weird my husband also had no paperwork and hes a patient with no problems but I cant be.

I visited little clinic for dog bite recently . The first RN reviewed and provided detailed things…read morethat she would do (RN Xiaona) Sent the sample for tests - followed up with a call at 9PM to confirm all was well She also provided name of the other (RN Jeannie) and what steps should would perform for the wound to get better - like removal of 1 stitch for draining the liquid and also Antibiotic shots for 3 days . Both the RN went above and beyond to help - personal thanks to both of them

Two days ago, I took my daughter to be seen at The Little Clinic for fever, sore throat, and…read morecoughing. Khusbu Patel examined my daughter, Sandy. She tested her for flu and strep throat and was very kind and thorough. Since we already took a Covid test that day at home, we didn't get a Covid test. Khusbu gave us a prescription for an X-ray to screen for pneumonia because she thought that all symptoms pointed to it. The next day, I took Sandy to Westchester Hospital for the Xray. Today I stopped by the Little Clinic to see if the results were in. Shawna (whose last name I don't know but I think that it begins with a K) was the nurse practitioner on duty. I asked about Sandy's results. She told me that they hadn't come yet. So, she then called the hospital and inquired about the results. The person there told Shawna that she needed to send over a fax which Shawna did immediately. Shawna then asked me about my daughter's symptoms and her most recent fever - which was 101 today. She then gave me a prescription for antibiotics and checked for the results once again before I left. Their nurse practitioners gave my child top-notch service. I am very happy with The Little Clinic.

I go to this place probably three or four times a year for different things. I am always happy with…read morea service I get there the doctors are very knowledgeable they talk to you with good bedside manners. They discuss your care with you cuz you're a team not just telling you what they want.

I had Kelly, Makenna and Dr. Schubert as my care team. They were all great! The visit was quick,…read moreefficient, and I'm feeling relief from my symptoms.