I reached out again to Stanley Steemers after reading their response on here. I was given a ticket…read morenumber and still have not heard from them.

From the owner: Stanley Steemer is proud to provide professional residential and commercial cleaning services in…read moreand around Marcy, cleaning carpet, hardwood, tile and grout, area rugs, oriental rugs, furniture, natural stone, cars, boats and RV's. We started with one man, a van and a vision. 70 years later, Stanley Steemer is the leading residential and commercial cleaning company--we manufacture our own equipment, train our own technicians, deliver exceptional service and provide 24-hour scheduling. We are even proven to remove an average of 94% of allergens from carpet, 96.5% of allergens from tile and grout, and 96% of allergens from hardwood. It's no wonder when it comes to a professional clean, people know to call 1-800-STEEMER.

It has taken me several years to write this review, but I feel a moral obligation to warn others of…read morethe deception/financial ruin this company caused. I am still paying the price for their greed, egregious errors, & dishonesty, and the community deserves to know. To begin, this company was not licensed to perform remediations when we used them--something I confirmed directly w/ the NYS Department of Labor. They also misrepresented their qualifications, falsely claiming to hold third-party mold certifications, which I later verified they did not. Despite this, they advertised & conducted mold work, which appears they were not legally allowed to perform. What began as a very minor basement leak should have been a simple water mitigation. Instead, it was turned into a massive insurance claim and year-long ordeal, directly caused by their deception, greed and critical errors. From the start, they brought in contaminated, antiquated equipment--including unsafe air scrubbers--solely to inflate the claim and maximize profit. When I confronted them with photos, the wife admitted it was an "oversight," apologized profusely, and begged for another chance. She promised in writing (which I requested) to replace the contaminated equipment, cover air testing, and pay for my HVAC to be cleaned, since their dirty scrubber had been placed right next to my main intake. Despite these assurances, she later tried to retract promises. Even after their so-called "thorough" cleaning, I remained concerned. I hired an independent mold hygienist, who confirmed that their replacement scrubbers were still contaminated and that their work had been subpar. The hygienist used a specialized machine, (to the tune of roughly 10K to test). They stated the output air from their 2nd "allegedly cleaned" machine was more polluted than the air going in--a shocking level of negligence. As a result, a second company had to completely redo their work. This raised my claim by tens of thousands dollars, caused months of disruption in my home, and led to my homeowner's rates tripling--costs I am still burdened with today. When my insurance company attempted to recoup damages, they discovered Redeeming carried extremely poor liability coverage. Their cut rate insurer denied the claim outright and offered no appeal, leaving me with no recourse, short of costly legal action. This is not something reputable insurance companies do. This speaks volumes about the kind of business they run. Please know that You may be faced with same outcomes, if you have similar issues. Your only option may be to hire an attorney. In summary: this company operated without proper licensing or certifications, lied about their credentials, brought contaminated equipment into my home multiple times, and failed to follow proper remediation protocols. They made promises they later tried to break, became combative when confronted with independent findings, & ultimately left my family with financial/emotional hardship that continues to this day! Redeeming Restoration presents themselves as religious and trustworthy, but in reality, they are deceptive, unprofessional, and negligent. Please understand the risks of hiring them. My hope is that by sharing my experience, I can prevent others from suffering the same fate. I can also provide copies of my emails to Sheri, after she tried to rescind her promise to offer duct cleaning, after begging me to not fire them after 1st discovery of contaminated equipment. I can also send photos of the specialized hygienist equipment showing their contaminated equipment too. It should also be stated that my insurance company is one of the largest and most reputable companies out there. They'd reviewed/approved the second cleaning, based on the hygienists inspection/recommendations, due to Redeeming's subpar work. These are true professionals in this industry, possessing college degrees, unlike Redeeming. Redeeming is not trustworthy & Sheri is a bold faced liar, who openly admitted to me that her family has become "laxed" in their quality of work. Steer clear & feel free to ask me questions if you want help deciding who to hire. I have recorded conversations, insurance paperwork and pics. They refused to even refund my deductible at the end, which my insurance fought for. They could've reached out at the end to work out an amicable resolution for all. They didn't deserve to profit off me or my insurance company after all their errors, but they were still paid thousands for their shoddy work that was Deemed Unfit ! I also have my insurance litigators emails saved as well. I'll send anyone this info if they want it.

I have to say how impressed I was with this organization. They responded immediately to my call…read more Somebody was here the same day to look at the problem and they were working on it the very next day. The fellows that worked on the house were extremely knowledgeable, pleasant, considerate and hardworking. This is my first ever flood in a home and I depended on them to get me through the whole process which they did and I am thankful.

READ THIS POST BEFORE DOING BUSINESS WITH WOODFORD BROS…read more They were retained to replace my sister's gutters for $10.3K. They wanted a $3.1K deposit which she had to pay in cash because their "credit card reader failed". This amount turned out to be excessive and in violation of NY law. The work was schedule for December of last year. Without notifying her, they rescheduled the installation for March of this year... without her consent. However, my sister who signed the contract became seriously ill... is in the hospital... and would not be available to supervise the work at that later date... a date they rescheduled to do the work without my sister's consent or knowledge. As such, a demand for return of the full deposit was made and refused by Woodford. We will be taking further action. UPDATE While it was inexcusable to have withheld the deposit, Woodford is making a full refund of the remaining deposit and promised to send it certified mail the same day. My thanks to Eric for his prompt response to this matter.

Extremely disappointed with the work Woodford Brothers did in my basement…read more They did waterproofing for me a couple of years ago, and when they dug and re-poured the concrete around the perimeter of my basement, they left the floor with a significant and uneven slope. I didn't notice how bad it was right away because I've been slowly saving up and doing small projects over time to turn the space into a playroom. Once I finally started bringing in professionals to move forward, the issues became impossible to ignore. The slope is so severe that I can't get flooring installers to lay carpet, and shelving can't safely sit against the wall without leaning -- which is a serious safety hazard since this room is meant for my two-year-old. I've called the company multiple times and was told I'd receive call-backs, but no one follows up. No real solution has been offered, and they've shown no willingness to fix the problem. Even a professional from Lowe's said they had never seen a job done like this and that it absolutely shouldn't look this way. For the cost of the project and the trust I put in this company, I expected far better. I would strongly recommend getting multiple opinions before choosing Woodford Brothers.

The two adjectives that come to mind for this company are expertise and responsiveness. Having a…read morewater backup issue in my cellar, I contacted the company and spoke with Scott, a very knowledgeable and personable guy. He immediately brought out machines to start drying things out and explained his next steps in the process. He kept me well informed throughout, which I really appreciated. He did an excellent job for me. Two thumbs up!

From the owner: Green Tree Environmental, LLC provides expert mold, water, and fire damage remediation services,…read moreincluding 24-hour Emergency Services, throughout Syracuse and the Central New York region. Specializing in both residential and commercial properties, we ensure your air is clean and safe with our advanced air quality control services. Don't let invisible mold jeopardize your health or property—our experienced team uses state-of-the-art equipment to remove mold and prevent future contamination. If you suspect mold in your home or business, trust Green Tree Environmental for thorough testing and detailed assessment reports from licensed professionals.

Scott knows his stuff! Super knowledgeable and did an exceptional job. Reasonable as well. 5…read moredifferent places in my home of mold and he got the job done way better then expecte. I never leave reviews but had to with Scott super business he runs.

From the owner: Green Tree Environmental LLC is family owned and operated serving all of Central New York. We take…read morepride in offering a wide variety of services, including Mold Removal and Remediation, Mold Inspection and Assessment, Lead Abatement, Consultation, Wat