I am so incredibly grateful for BluePearl Pet Hospital. I recently had to bring my dog Coco, who is 18 years old in for an emergency visit. I was met with the utmost kindness and empathy. I expected to be told that my dog is old and it's just his time, but instead Dr. Caylie Hake gave him the care and treatment he deserved. I cannot say enough wonderful things about Dr. Hake. She was extremely kind and I was very surprised when she asked me numerous times how I was doing. The way she communicated with me was amazing and I felt that she truly cared about me and Coco. I could tell that she knew how important my little Coco was to me and that meant a lot. Dr. Hake also took the time to discuss the next steps and answer my plethora of questions. Due to Covid-19 we could only chat via phone call, but she stayed on the line with me for close to 30 minutes discussing the diagnosis and next steps. Hopefully your fur baby never needs to be taken in for an emergency visit, but if so I highly recommend BluePearl Pet Hospital. They will treat your fur baby like a beloved member of your family. read more

We were told it was a first come, first serve basis. We drove 1/2 hour and article at 8:40 am. We were told it was an hour wait. After an hour we called again and told we were next in line. After another hour and seeing other pets go into the clinic we called again and were told that other critical patients came in. We told them our dog had not eaten for 24 hours or drank any water and was throwing up. Apparently that isn't critical enough for them. We ended up leaving after being told it would be another 90 minutes before we would be seen if another critical case didn't come in. The only reason it got a 1 star is because I couldn't rate it a zero star read more

If you actually care about your pets, DO NOT come here. They made an already emotional and traumatic experience so much worse. My dear friend brought her senior cat in coughing up blood and they were extremely unhelpful. They rushed service because it was almost closing time and said it was "too late" in the night to do any of the necessary imaging to diagnose. They rushed her in trying to make the decision to either put her beloved pet down or bring her back in the morning for tests to be done. They failed to inform her on how fast she was deteriorating behind the scenes and not once was she allowed to see her cat before making the decision to bring her home. Had she been allowed to make a calm and informed decision, she might not have made the mistake of bringing her home only to watch her die in her arms in misery not two hours after leaving their office. These people lack compassion and empathy and should not be in the veterinary business if this is how treat people in their hour of need. read more

Absolutely worst ER clinic/staff ever. If they actually cared about animals they wouldn't be charging over 200.00 to just walk in the door. It's better than it used to be ($900.) but the attitude of the staff is pathetic. Clearly the only reason they showed up was for money. Whoever came up with this scam had it all planned out...charge a arm and a leg because we'll pay it to save our fur babies. read more

My cat was not acting right, she loves food and wasn't there in the morning like she always is. After work I couldn't find her and when I did, she looked absolutely terrible. I brought her here and they got me in right away, figured out what was wrong and didn't try to charge me for anything that wasn't necessary. Thanks everyone at BluePearl. read more

At a time when we needed expertise and support, BluePearl was able to provide kindness, compassion, professionalism and the skills to ensure that our one year old Springer Spaniel would be ok. He had been neutered earlier in the day by our local Vet and unfortunately, a blood vessel was not completely sealed. Luckily, we were given BluePearl's contact information and were able to utilize their service during the middle of the night. It's a terrible thought to consider what might have happened had we waited till morning to see the Vet that performed the surgery. read more

If I can give a less than one star review I would because this business essentially tortured my dog before my dog left its mortal coil and it was a horrible experience the staff there were horrible and I would never recommend this place to anyone read more

doesn't deserve any stars what so ever! They could of saved my precious service dog of 10 1/2 years but because I didn't have all the funds they allowed him to bleed to death! This happened almost 9 months ago and I suffer everyday from memories of that horrific day with those greedy non caring people that are in the wrong business! If you love your pet drive to the Cities if you have too! This is by far the worst place I've ever stepped into and I regret it everyday. I cant believe they let my sweet boy die. I need him here so badly. read more

The vet was so kind and helpful. Didn't make up stuff to do to your animal just to use the money I left. They actually gave me money back. I would recommend anyone who needs animal help this place rocks !!! read more

They took a happy energetic dog in who only needed labs and bloodwork before my spayed cat who isn't eating or drinking anything and can't go to the bathroom. 2 hours later they have not even checked labs and bloodwork or even darkened the doorway. I never saw the vet. read more

One of our cats went into the front-loading washing machine. Thankfully, we found her in time, but she needed attention. Affiliated Emergency Veterinary Service was there, after hours, to provide compassionate, kind, care for our cat. I am so thankful that the St. Cloud area has a pet ER. It's so necessary for those things that happen beyond the normal day. I'd highly recommend them if you have an emergency need. read more

We brought our dog in at 2am due to breathing problems. From the time I called to when we checked her out the next day at 8pm, we received nothing but kind, compassionate, competent care. They helped diagnosis our dog's pneumonia, and in doing so, helped save her life. We are so grateful for their help and service! read more

This is the 2nd time I've had to bring my dog to this location over the past several years. Both times, they were wonderful to work with. They were very polite, caring and courteous. I'm so thankful they offer after hours ER services. The health and comfort of my animals is very important to me. And my experience tells me that they are just as concerned as I am. read more

Unfortunately we cannot rate this zero stars. Be warned. The vet could have realized that he was in over his head after the first surgery on our dog. After 3 failed surgeries to fix a difficult shattered femur, we walked out with the Dr. saying there was nothing else he could do for our 4 year old and otherwise healthy Labrador, with a pin poking through her skin from his last failure. Throughout the process he pushed for amputation and blamed us for poor at home care, which was total BS. We had three other surgeons look at her x-rays and records, and there were MANY mistakes made by the Dr. University of Minnesota was able to save the leg, but our dog has permanent damage from previous treatment at Affiliated Emergency Veterinary Service. If there is a serious pet injury, this clinic should not be used. This was 3 years ago. It took me a long time to let go and not sue the pants off the Dr. and clinic. Total bills over $9,000. read more

BluePearl Pet Hospital - This is Mazie on four legs today, the dog Affiliated Emergency Veterinary Services gave up on. - Veterinarians Near Me - St. Cloud, Minnesota

I was unsure if my dog needed medical attention after regular hours so I called to get some insight from staff. The staff was friendly and knowledgeable, they completely listened to my concerns. After our regular vet lost our trust, we were hesitant on receiving care somewhere else. We decided to bring our dog in for an evaluation in the middle of the night, and even brought her back the next morning when things seemed to worsen. They were obviously busy, but were honest and upfront about wait times. We were unable to go inside (because of COVID) but they came out to our car to get our dog and were always reachable and communicating through phone calls. They offered multiple avenues of treatment and I was able to chose what I wanted to do to move forward with no pressure on anything. We were given a price up front before we moved forward (fortunately, we were financially able to do whatever our dog needed). The prices were reasonable for services; we had an exam, blood work, x-rays, IV fluids, take home medication. I would highly recommend them to everyone. I wish I could make them our regular vet. Thank you to everyone here! read more

I brought in a wild rabbit that I saw get hit by the car traveling in front of me. I was less than a block away from home so I got my pet carrier and returned to the rabbit who had an injured back leg. It looked very bad to me. I brought rabbit to this place and I offered to pay for the rabbit to be treated or put down. The rabbit could not be saved so they put him out of his pain. I offered to pay but they wouldn't take my money read more

No compassion shown at all. A dog was brought in yesterday with a ruptured spleen. Life saving surgery was immediately required. They would not start until payment was made up front. A dog ownership community raised over $3000 dollars in minutes. Despite a constant stream of phone calls to their office with people making donations they still waited beyond a reasonable amount of time to begin surgery. Unfortunately the Dog passed away. I sure hope this horrific vet practice refunds all of the money donated. read more

The unconscionable staff let a dog who was brought with a spleen bleeding out, in severe pain and in dire need of surgery suffer because the owner did not have the cash immediately available. A fundraiser was in process and the proceeds were being raised to take care of the charges but until they had the money they refused to start surgery. The dog suffered and died. Please, if you value your pet's life, DO NOT take them here!! read more

They don't care if your pet is dying. They won't make a payment plan with you or anything, even with a down payment.