Took my 7 m/o kitten in for antibiotics for respiratory infection, I was told she needed blood work…read moredone and for some reason she was given a shot for nausea and vomiting (which she was not doing at all when I brought her in). 20 minutes after we left the office she went into a state of paralysis, we called the office and the receptionist refused to get the doctor and stated we needed to bring her to Blue Pearl Pet Hospital, she started having convulsions on the way there and died. She was given a clean bill of health, everyrime was normal when we left other than the respiratory infection which was common as she had allergies. She was a healthy, playful, loved kitten. She died within 45 minutes of being seen by Dr. Nelson and the only explanation I got was "these things happen". No accountability whatsoever!!! I paid $300 for these people to kill a sweet, innocent kitten and in such a horrific way. DISGUSTING!!!!

Dr. Nelson deserves NO stars. Albeit, it has been 10 years, to the date, since our 9-year-old…read moreMauzer named Gypsy left us, we still miss her very much. Dr. Nelson examined Gypsy on a Friday for a heart rate of 160 BPM for over 12 hours. She waited all day to be seen and discharged without any med to slow her heart rate or to calm her. A member of the Minnesota Board of Veterinarians told us she would not send a horse home with that heart rate. Dr. Nelson DID NOT express any concern that she was dying or offer to hospitalize her. Early morning, the following Monday, after suffering more than 48 hours, Gypsy passed.

The doctors and staff are tops! We have experienced their wonderful care for routine visits,…read moremedical procedures, and to say goodbye to our pup. I don't know if I or the staff cried more! They truly care for both pets and their people!

We have been going to Pinecone Pet Hospital for 7+ years and have been very pleased with the…read moreservice. Both Dr. Vogel and Dr. Brown have demonstrated exceptional compassion for our pet, have been thorough with examinations and have explained treatment plans very effectively. I highly recommend.

they are so kindhearted !! they really care about your pets and i wouldn't go anywhere else !read more

Wonderful vet and staff. Easy to deal with and very caring and informative…read more I take my rescue Corgi here since they were his original vet. He is in good hands and gets great care.

I've been generally very happy with the level of care at Companions Animal Hospital. The staff is…read moreknowledgeable, compassionate, and thorough, and I appreciate that they are AAHA accredited -- something only a small percentage of clinics achieve. That accreditation really matters when it comes to emergencies or situations requiring surgery, because it means they follow strict standards for safety, anesthesia, cleanliness, diagnostics, and medical protocols. If you want top‑tier care for serious or urgent issues, this is absolutely the place to be. I was offered one of their Canine Wellness Packages, and while the flyer was helpful, I didn't receive much detail about the terms, conditions, or exclusions beyond what was printed. I like to fully understand what I'm signing up for, especially when it comes to annual plans. I purchased the $432 Wellness Package, which includes two comprehensive wellness exams, two intestinal parasite screenings, internal organ function screening, and 5% off additional services. The flyer shows there is also a $663 Enhanced Package, but I wasn't offered that option during my visit. For reference, I spent $3,557.73 last year on my middle‑aged chiweenie, and the wellness plan saved me $1,404.59 -- which is impressive for a healthy dog with no chronic conditions. She only had a few minor issues like diarrhea from eating something she shouldn't have. I can see how this plan might be even more valuable for dogs with chronic medical needs, but for my situation, it was still a meaningful savings. Companions also accepts direct pay from Trupanion, which makes expensive emergencies far less stressful because you don't have to pay everything upfront. They also accept CareCredit, which is helpful if you need assistance with payments. I also really like their app -- being able to chat with staff and book appointments directly is incredibly convenient. That said, due to financial reasons, I'll only be bringing my dog to Companions for true emergencies going forward. For routine vaccinations and annual checkups, I recommend looking into a prepaid plan through Petco's Vital Care Premier, which offers unlimited exams and discounted vaccinations at a much lower cost. Overall, Companions Animal Hospital provides excellent care, especially for emergencies or complex medical needs. Their AAHA accreditation gives me confidence, and their staff has always treated my dog with kindness and professionalism.

We had adopted a cat from a shelter. There were health issues after a few days. Dr Anne agreed…read moreto see the cat on short notice and donated some services, in support of us being an adopter of an animal needing a home. This clinic obviously cares about the bigger picture...helping animals in need over making big bucks. That is the type of business I like to see supported by animal lovers.

I took my new rescue dog to Banfield to get a heartworm medication prescription because being in…read moreMinnesota, I wanted to get him on it as soon as possible. The appointment went well, I only had to field one push for me to sign up for their wellness plan (I'm a healthcare traveler, and there's not always a Banfield where I'm at , so it makes no sense for me to join). I have been waiting almost a week for Banfield to approve the prescription for the online pharmacy. It appears that ensuring our pet's health is not their priority and that these veterinarians have forgotten the oath that they took.

Terrible place only seems to want money and not to help honestly if you care about your animals…read morethis is not the place to bring them that's a business not place to take your animals for help it's kinda ridiculous 100% don't recommend you see the 2.8 rating let that be a sign

I brought my Pomeranian into Dr. Neilson's clinic by a walk-in on a Saturday morning. It was too…read morelate to save her life but Dr. Neilson and his team was incredibly supportive and compassionate towards my loss. I rushed my pom into his hospital in complete hysteria and they immediately jumped into action to try to save her life. Unfortunately she was already dead. I wasn't a patient of his clinic but he still welcomed me. He spoke very comforting words in my time of distress. I was a complete train wreck losing my furbaby but Dr. Neilson remained calm and showed me empathy. He didn't charge me. He helped me make funeral arrangements and allowed me as long as I need to grieve in the room with my dog. I could really feel the love and care Dr. Neilson has for animals and humans. I am grateful to have came across this clinic and I plan on using them when I add another furbaby to the family.

i was worried about my dog having heart worms again and the lovely woman who answered my phone call…read moremade sure to get me a same day appointment with no extra charge and i had to reschedule for the next morning. today i went in early by a half hour and i got lucky that they had the time for me but the Vet was very kind he was talking with me a lot and made me and my dog feel very comfortable. i have now switched from granite city to here because unlike granite city they don't charge 60$ more for sick pet exams they just do their bests to take them in as soon as possible.

I just realized I hadn't left reviews from either time I've had to use this amazing group for two…read moreof the hardest days of my life. Max had to cross the rainbow bridge on 4/11/2025 and then his buddy, Sadie, on 6/4/2026. I am so incredibly glad to have chosen a home euthanasia. Having them both pass on the comfort of their own bed in their home helped ease the stress for Max and Sadie and for us. Dr. Sara tended to both of my buddies and she was pretty incredible. It helped turn what would have been a pretty overwhelming experience into a peaceful and loving 'goodbye'

Thank you Dr. Tracy for helping make my Millie's last hour on earth with us less scary and…read moreoverwhelming. The in-home process provided the comfort and peace we all needed.

I learned that Advanced Care Pet Hospital declaws cats which has been proven to be physically,…read moreemotionally, and mentally detrimental. Declawing, which is amputation of the third digit of the toe, sentences a cat, if it lives through the surgery and recovery, to lifelong pain and suffering. I recently spoke to an employee at this hospital and asked if I could send them information on how detrimental this is to cats, she said they are well aware that it's detrimental and they have no need for supporting documentation. They will continue to offer this major surgery. Many states are banning this, making it illegal to perform this mutilation of a cat's paws (doesn't matter whether a guillotine-type cutter, scalpel, or laser is used--it's inhumane). Please read the truth about "declawing" in these links: https://citythekitty.org/declawing-facts-vs-myths-humane-options/ https://www.declawing.com/the-truth-about-declawing To find an ethical veterinarian who will not declaw, and who honors their oath "do no harm" here is a link: https://pawproject.org/no-declaw-vets-directory/ It's important not to support veterinarians who perform procedures/surgeries that they know is harmful just to increase their bottom line.

I have nothing but positive experiences here. I adopted a Senior cat from the humane society that…read moreended up having diabetes. They did everything they could to make it affordable for me to keep Bob and when time came to put him down they could not have been more compassionate and kind to us both. Same with my next senior cat Lily. Now I have Missy the cat and Abby the dog and again I trust them and appreciate the way they go out of their way to offer care and advice and never make me feel like a dunce with my barrage of questions. Same goes for the rest of the staff. Nothing but love for Advanced