I learned that Advanced Care Pet Hospital declaws cats which has been proven to be physically,…read moreemotionally, and mentally detrimental. Declawing, which is amputation of the third digit of the toe, sentences a cat, if it lives through the surgery and recovery, to lifelong pain and suffering. I recently spoke to an employee at this hospital and asked if I could send them information on how detrimental this is to cats, she said they are well aware that it's detrimental and they have no need for supporting documentation. They will continue to offer this major surgery. Many states are banning this, making it illegal to perform this mutilation of a cat's paws (doesn't matter whether a guillotine-type cutter, scalpel, or laser is used--it's inhumane). Please read the truth about "declawing" in these links: https://citythekitty.org/declawing-facts-vs-myths-humane-options/ https://www.declawing.com/the-truth-about-declawing To find an ethical veterinarian who will not declaw, and who honors their oath "do no harm" here is a link: https://pawproject.org/no-declaw-vets-directory/ It's important not to support veterinarians who perform procedures/surgeries that they know is harmful just to increase their bottom line.

I have nothing but positive experiences here. I adopted a Senior cat from the humane society that…read moreended up having diabetes. They did everything they could to make it affordable for me to keep Bob and when time came to put him down they could not have been more compassionate and kind to us both. Same with my next senior cat Lily. Now I have Missy the cat and Abby the dog and again I trust them and appreciate the way they go out of their way to offer care and advice and never make me feel like a dunce with my barrage of questions. Same goes for the rest of the staff. Nothing but love for Advanced

I haven't even been here yet. My dog was seen at Waite Park and that visit was a disaster. Took her…read moreto the Emergency Clinic and asked them to send records to St. Joseph. Monday the tech called to see how she's doing.

I give three stars here because I think the vet I saw was personable, professional, and caring but…read moreI won't come back to this clinic because of the front desk staff. I have been to this clinic twice, and both times the desk staff didn't look up or check me in for my appointment until I stood there for a few minutes and then stated my business to get the ball rolling. Same thing happened after my appointments when I was trying to pay. Both times I was the only one in the lobby. I got the impression that they were not particularly engaged or invested in their work and they were just going through the motions. I have nothing against just getting through the work day, but I don't necessarily trust that attitude to be best for my pet. My cat really is my family and I want sharp staff that are present in the moment. My biggest issue came about two months ago when I thought my kitten was dying because he was foaming at the mouth and making choking sounds. The emergency vet was closed so I called here because they were my primary vet and I didn't know what to do and needed help. They told me they couldn't fit him in that day (which I get) and that I should just wait until my scheduled appointment two days later. I told the person on the phone that I thought he was dying and that it was an emergency and asked if they had any suggestions for what to do. I was told again to wait for the appointment but that if I was that worried I could call around to other vets in the area. I asked if there were any that might be able to take him and she said that I could call and find out, and then promptly said goodbye. This experience was terrifying and I felt like the person I spoke with had no concern for the situation and was not willing to spend time with me on the phone. At the time it was very distressing to me. After calling two clinics in tears (and really apologetic and concerned people on the phone), Advanced Care Pet Hospital said their vets were willing to see my cat between regularly scheduled patients. The vet was wonderful and easily diagnosed my cat with his condition and helped me understand how to manage his health.

I brought my dog, Brett(Gomper) into the vet last night, as he was at the end of his life and was…read moreready to go to Heaven. We knew the time was coming, but yesterday was really bad. We usually go to a vet close to our house but they were closed. In desperation we called around, and Boysen was able to get us in. We called around 6:30pm, they got us in by 7pm, and they were so compassionate from start to finish. A heartfelt and sincere "Thank you!" to Kayla, Jenny, Dr. Gina, and Amy. Amazing staff, you guys are wonderful! From the compassion on the phone, to getting us in so quickly, to the immediate care when we arrived, to the end-of-life exam, to "walking my little Brett home", so gently, to explaining and organizing what will happen afterward, to even paying the bill, the employees at Boysen were absolutely wonderful. I couldn't have asked for a better staff! You guys made a very tough part of life for me and my pup into a very at ease act of compassion. God bless each one of you!

they are so kindhearted !! they really care about your pets and i wouldn't go anywhere else !read more

I took my new rescue dog to Banfield to get a heartworm medication prescription because being in…read moreMinnesota, I wanted to get him on it as soon as possible. The appointment went well, I only had to field one push for me to sign up for their wellness plan (I'm a healthcare traveler, and there's not always a Banfield where I'm at , so it makes no sense for me to join). I have been waiting almost a week for Banfield to approve the prescription for the online pharmacy. It appears that ensuring our pet's health is not their priority and that these veterinarians have forgotten the oath that they took.

Terrible place only seems to want money and not to help honestly if you care about your animals…read morethis is not the place to bring them that's a business not place to take your animals for help it's kinda ridiculous 100% don't recommend you see the 2.8 rating let that be a sign

I brought my Pomeranian into Dr. Neilson's clinic by a walk-in on a Saturday morning. It was too…read morelate to save her life but Dr. Neilson and his team was incredibly supportive and compassionate towards my loss. I rushed my pom into his hospital in complete hysteria and they immediately jumped into action to try to save her life. Unfortunately she was already dead. I wasn't a patient of his clinic but he still welcomed me. He spoke very comforting words in my time of distress. I was a complete train wreck losing my furbaby but Dr. Neilson remained calm and showed me empathy. He didn't charge me. He helped me make funeral arrangements and allowed me as long as I need to grieve in the room with my dog. I could really feel the love and care Dr. Neilson has for animals and humans. I am grateful to have came across this clinic and I plan on using them when I add another furbaby to the family.

This jerk was our vet for over 10 years. Our latest pets were started on oral flea and tick…read moremedicine. ( Research this!) 5 days after getting the flea and tick medication our male pup started to have seizures. Fast forward to 2 years of this ; finally got another opinion, they did a blood draw ( other vet kept refusing to do one... That shows that he's being poisoned by his medication/vet....? He was getting 5 tablets of phenobarbital 3 X a day, seizing EVERY OTHER DAY! This veterinarian would tell me to give him another 5 tablets after a seizure, even if he had just had a scheduled dose... He was poisoning my puppy! He would keep telling us that the dog wouldn't make it to 2 years of age...well he wouldn't be alive if I had kept going to that loser. Rue is now 4 years old, still suffers from seizures but not like he was. This idiot needs to retire.

Dr. Nelson deserves NO stars. Albeit, it has been 10 years, to the date, since our 9-year-old…read moreMauzer named Gypsy left us, we still miss her very much. Dr. Nelson examined Gypsy on a Friday for a heart rate of 160 BPM for over 12 hours. She waited all day to be seen and discharged without any med to slow her heart rate or to calm her. A member of the Minnesota Board of Veterinarians told us she would not send a horse home with that heart rate. Dr. Nelson DID NOT express any concern that she was dying or offer to hospitalize her. Early morning, the following Monday, after suffering more than 48 hours, Gypsy passed.

Took my 7 m/o kitten in for antibiotics for respiratory infection, I was told she needed blood work…read moredone and for some reason she was given a shot for nausea and vomiting (which she was not doing at all when I brought her in). 20 minutes after we left the office she went into a state of paralysis, we called the office and the receptionist refused to get the doctor and stated we needed to bring her to Blue Pearl Pet Hospital, she started having convulsions on the way there and died. She was given a clean bill of health, everyrime was normal when we left other than the respiratory infection which was common as she had allergies. She was a healthy, playful, loved kitten. She died within 45 minutes of being seen by Dr. Nelson and the only explanation I got was "these things happen". No accountability whatsoever!!! I paid $300 for these people to kill a sweet, innocent kitten and in such a horrific way. DISGUSTING!!!!

I've been generally very happy with the level of care at Companions Animal Hospital. The staff is…read moreknowledgeable, compassionate, and thorough, and I appreciate that they are AAHA accredited -- something only a small percentage of clinics achieve. That accreditation really matters when it comes to emergencies or situations requiring surgery, because it means they follow strict standards for safety, anesthesia, cleanliness, diagnostics, and medical protocols. If you want top‑tier care for serious or urgent issues, this is absolutely the place to be. I was offered one of their Canine Wellness Packages, and while the flyer was helpful, I didn't receive much detail about the terms, conditions, or exclusions beyond what was printed. I like to fully understand what I'm signing up for, especially when it comes to annual plans. I purchased the $432 Wellness Package, which includes two comprehensive wellness exams, two intestinal parasite screenings, internal organ function screening, and 5% off additional services. The flyer shows there is also a $663 Enhanced Package, but I wasn't offered that option during my visit. For reference, I spent $3,557.73 last year on my middle‑aged chiweenie, and the wellness plan saved me $1,404.59 -- which is impressive for a healthy dog with no chronic conditions. She only had a few minor issues like diarrhea from eating something she shouldn't have. I can see how this plan might be even more valuable for dogs with chronic medical needs, but for my situation, it was still a meaningful savings. Companions also accepts direct pay from Trupanion, which makes expensive emergencies far less stressful because you don't have to pay everything upfront. They also accept CareCredit, which is helpful if you need assistance with payments. I also really like their app -- being able to chat with staff and book appointments directly is incredibly convenient. That said, due to financial reasons, I'll only be bringing my dog to Companions for true emergencies going forward. For routine vaccinations and annual checkups, I recommend looking into a prepaid plan through Petco's Vital Care Premier, which offers unlimited exams and discounted vaccinations at a much lower cost. Overall, Companions Animal Hospital provides excellent care, especially for emergencies or complex medical needs. Their AAHA accreditation gives me confidence, and their staff has always treated my dog with kindness and professionalism.

We had adopted a cat from a shelter. There were health issues after a few days. Dr Anne agreed…read moreto see the cat on short notice and donated some services, in support of us being an adopter of an animal needing a home. This clinic obviously cares about the bigger picture...helping animals in need over making big bucks. That is the type of business I like to see supported by animal lovers.