I should have reviewed them long ago…read more When I moved down to Foxboro about 10 years ago, I was pleasantly surprised that I didn't need to change banks (having come from the South Shore). RFCU had a branch in Mansfield, and soon had branches in neighboring towns. Free checking, friendly tellers, free coin machine and redemption, and they're on the SUM network which means I'm never far from an ATM. I've only ever had one or two minor issues and they were handled promptly by tellers or customer service folks via phone. PS- They have real humans answering their phones!

As great as the folks are in the branch, we must not forget the great job done by the customer…read moreservice experts on the phone. Granted its pretty much a normal business hours thing, but they have always been so helpful and so pleasant whenever I have called. Anything from small transfers to the kids' accounts to major problems, they do a fantastic job !! All the more reason why RFCU will always be our bank.

Bank of America 3.5 Stars…read more One would think all Bank of America's are alike, but now I know..... that is not the case. The Bank of America's in CA are open until 6pm every day, which is very convenient for the average person. The normal work schedule is from 8am-5pm for the majority of the population. One can still make it into a branch for any banking needs in CA. It was Thursday at 4:30pm and I went to the Bank of America in Mansfield for some change. The branch was already closed. Apparently, this Bank of America in Mansfield closes at 4pm on Thursdays. How are people supposed to go to the bank if they work? Point is not all Bank of Americas run the same hours. Check the hours to the Bank of America before you hop into your car. HAPPY BANKING

Horrible bank to do business with. The tellers are extremely rude, especially the red head. She…read moreshould look for another job if this one makes her so miserable.

Fast forward its 2024 almost 25 and I want to thank this bank for now being a good banking branch…read moreof TD. Last review here was 2019. Its easy to criticize banks as everyone wants things to be speedy and result in their favor. In general though all banks are the same, they all process money sometimes they loan money, they have standard operating procedures and steps in place to insure safe transactions. The difference is whats convenient to you and by employee attitudes. I have had 2 positive experiences with this bank one a few years ago when they helped release a hold on a check, the last being a couple of days ago when I needed to replace an expired debit card and couldn't wait the 7 days for mail. My usual branches machine was down so I drove a few miles and entered around 12.30. The teller told me that one of the seated managers would be able to do it however they were working with other customers and it might be a wait. Fair enough. Shot the breeze with her then went outside and took a little walk investigating the food options in the plaza. Nothing appealed to me so I went back and grabbed a couple of lollypops and waited. Not a big deal, I have learned to be patient. I checked email and watched a couple of you tube clips. I made note that the branch is spacious and immaculate. The couple that was occupying one of the managers finished up and I had the pleasure to meet Courtney a stunning blonde with a friendly demeaner who helped me and talked with me like a valued customer. She gets it. Made my day in fact. We chatted about the new pens. TD always has plenty of pens to pocket LOL These latest I do not like they are squared not round and uncomfortable to write with but will be there for me in a pinch like this TD branch.

Absolute WORST bank I've ever dealt with. The staff is nothing but rude and gives me an attitude…read moreanytime I try to deposit anything into my bank account. The bank manager is the most disrespectful and demeaning person to deal with. Extremely unprofessional. There is no other TD bank in my area so I dread every time I have to step foot into this place.

I am a customer, needed some documents notarized. The notary Rene Barosy Jr did not know his date…read moreof Notary's Commission and said he lost his certificate so can not provide a copy of it. It is required by the consulate to attach a copy. Andrea also confirmed that she does not have her's. I asked for a manager to see if maybe they keep a copy of these records on file and could help me but Rene said he was the manager and I could not speak to anyone else. Now I have to reprint all the documents as he already signed them and stamped them. He knew up front I will need this copy and the dates. Then got passive aggressive "have a nice day" on my way out.

A few years have past and I have been meaning to update my review. In fact its probably time to…read morereview all my past reviews as things do change overtime. Reading my past review I was obviously frustrated and angry. It was an isolated incidence and I am over it! I have been coming back occasionally for diferent things over the last few years and have had positive experiences. Its a bank, they perform financial transactions and in that sense they are all the same. What differentiates banks is thier convenience and the attitudes of the employees. I will say this branch now gets and A. Close to home, cheery tellers that tolerate and participate in banter and being open on Sunday for a few hours is huge!

I have never had a bad experience with the staff at this branch of Citizens Bank. They are always…read morehelpful, have superb customer service skills, and go above and beyond any time there is a problem.

I would give a zero but I can't. WORST bank EVER!! I went there with a check written off my…read morehusbands account and asked if they would wave the $7 fee...the guy gave me an attitude and said no, so I in return said you're really going to charge me money to cash a check off my husbands account? In all actuality it's my money too...so needless to say he throws the check and my ID and slams them on the counter and told me go so where else...then the "manager" says the signature doesn't match, they call my husband he answers ALL their questions...seems like we are getting somewhere...NOPE Next tells me the check number is out of sequence..ok big deal...needs an "override" nope can't do that apparently...so my husband has to come all the way down there to get this taken care of....complete assholes and shitty ass bank!!!

This is bar none the best bank I have ever been associated with. The customer service is phenomenal…read moreand the people who work here are courteous, professional, and friendly. You can email or call the officers any time, and they will respond promptly, unlike some of the national banks. I am never disappointed when I go into this bank.

Went to pay off wife's loan would not let me do it , for some strange reason I'm not on the loan…read morebut do have account number

in The beginning when I joined North Easton Savings Bank in 2021, it was ok. I had no other choice…read more Now in the bast six months they have 'messed' with the bank statements. They keep changing things and I can't download my statements. My checking, I can only get page one. When I call they offer to email my statement. The first time I had to go thru multiple steps to get it. This last time I refused and told them to mail it. now They say you can't print without an interface. I have the latest Safari and still can't print one even download my statement. Also in order to speak to someone at our local bank, you have to call the main number to speak to someone in my local bank to make an appointment to see them. This Bank is not user friendly. I hate to change banks now because it is such a hassle to change everything, but I guess I'll have to.

I went to north Easton bank for a heat loan they kept asking for a bunch of stuff and my credit…read morescore is 790 but they kept asking for stuff and it took over 11 days and I still got declined then I went to a different bank and got the loan in 1 day.

Similar to the prior reviewer, I have been with SCU for over 20 Years. The overall customer service…read morein Mansfield is amazing. All of their Service Reps are very knowledgeable and offer solid financial advice that is beneficial to you as the consumer.

Since "updating" the new website which is horrible. Not sure what was wrong with the old one since…read moreit actually worked. Have not been able to log into my account without the new app forcing me to create a new password every time I use it! No help, as mentioned in all the reviews, no one answers the phone. Switching banks asap!!