Such a great service offered! After receiving our Twilight 240 spa, I too being a new spa owner had…read moremany questions about properly setting up. Ted was incredibly helpful guiding us through the initial steps and using proper chemicals and amount of each. Our initial set-up was a Bulls Eye, water was perfect in all area's. Since that set up, Ted has been super helpful in guiding us with additional questions as we maintain the condition of our water. We are so grateful that we purchased our Master Spa and were connected with Lonestar for our service needs. Buying additional chemical and having it delivered when Lone star is in the area is a SUPER Bonus. Thank you, Lonestar Spa Services, for making spa life a Breeze!

Ted and crew did an amazing job on both sides. this wasn't the cheapest option. in the middle of…read morequotes id gotten, but im super happy i went with them. they are real pros and know their hottub/swimspas inside out. also they are a resource for any future issues. got me all set up with instructions on everything i need to know with many tips to avoid common mistakes. if i were to do another move i wouldn't consider anyone else.

After telling us we were on the schedule and then changing it multiple times (once to a day we told…read morethem we would be out of town), this company has now ghosted us and is not responding to email, text, or phone messages. Obviously, from my first post, I thought this company would be our go-to repair service moving forward, but now I am disappointed and do not recommend them.

From the owner: Welcome to Worthey Aquatics, your premiere San Antonio pool builder. We specialize in crafting…read morecustom inground pools and outdoor living spaces that elevate your entire backyard experience. Our team combines innovative design with expert craftsmanship to create pools that are tailored to your lifestyle and engineered for the South Texas climate. We design, build, remodel, clean, and repair residential and commercial pools across San Antonio and the Texas Hill Country, including New Braunfels, Boerne, Kerrville, and nearby communities. From your first design consultation to ongoing maintenance, you work with one dedicated team focused on long-term quality and support.

Very responsive, great customer service.Jason is very knowledgeable and great at troubleshooting…read moreall of your pool issues.

Very happy with the prompt response I received. Repair service requested to our pump was…read more scheduled for the next day so our repair was completed quickly. I felt the total price was also reasonable for parts and labor.

Pool replaster and water feature facelift attention to detail and on the spot corrections for items…read moreneeding correction

Super fast response to our new customer inquiry. Ultra professional and courteous!…read more Multiple 5 Star reviews here and their website! Value for the money for new pool! Thank you!!!

i don't know that I have ever written a negative review before, but this situation requires it…read more Over the past 30 years I've had several pool service companies. This one is, without any doubt, the WORST I've ever had. They started off great and got my pool back to blue after the last company let it just turn green. After a few weeks, however, they quit caring and my pool has been green for weeks (maybe even a couple of months). When I inquired about it, they claimed it was because of all of the plants around the pool. My backyard is landscaped but there's nothing about it that would cause it to turn green. It turned green, in my opinion, because they didn't want to spend the money necessary to keep it blue. Ultimately, I had to fire them because their pool tech started yelling at my housekeeper and got extremely aggressive. He even made veiled threats to me. I will get the money they required that I pay them in advance even if I have to sue them. My advice: DO NOT LET THEM ANYWHERE NEAR YOUR POOL. If I could give less than 1 star, I would give them a negative 5 star rating.

Came out same day, super knowledgeable, easy to work with & reasonable on price. Helped me a lot as…read morea first time pool owner.

Jack and his team have no interest in maintaining pool chemistry or properly cleaning the pool…read more They don't rinse out the skimmer baskets or seat them properly in the well. They don't test the pool chemistry. I had zero free chlorine just 2 days after service. The pH was way too high as well as the CYA. The pool was very cloudy one time and they did nothing about it when they came out. I had to call them back to fix their sub-par work. When I confronted them about the dirty skimmer baskets, Jack denied responsibility rather than man up and fix it. I'm going to find a real professional to maintain my pool instead of Jack and his 10-year-old employee. The pictures are AFTER they "cleaned" the pool!

I haven't had the opportunity to work with this company yet. They called me back to let me know…read morethey were booked out a few weeks, but offered free trouble shooting advice over the phone to save me a visit. I appreciated that gesture, and will use them in the future for other needs.

If you are looking for a company that cares more about the quality work they do over quantity of…read morework they sale then Ace is the company you are looking for. Their customer service and care to satisfy each customer goes above and beyond. The owners of the company sit down with each customer to review their project for an accurate quote. Brian one of the owners is on site from start to finish. Call Ace Fiberglass Pool & Patio today.

My wife and I would like to thank Brenda and Brian of Ace Fiberglass Pool and Patio for an…read moreenjoyable experience building our pool. From the initial contact with Brenda we knew we had chosen the right company. Brenda came out and helped us put our ideas in motion. She wasn't pushy at all. We discussed pool sizes and landscaping ideas. Pricing was fare and we decided to have them do the work. Brian and his crew kept me informed 100% of time. It's clear he knows what he is doing. No cutting corners or shortcuts. We are happy with our decision. We will recommend Ace Fiberglass Pool and Patio to our friends for installing the pool of their dreams!! Thank You Ken and Theresa Sterling Schertz, TX

Dream Pool Creations is an awesome company. From the initial quote to post-completion service, you…read morefeel like you are a part of their family. They keep you informed throughout the process and are VERY transparent about what is going on. They always notify you when workers are coming, and the owner personally shows up multiple times each week to ensure that the work meets his very high standards. The quality of the workmanship is remarkable, our pool is a very simple rectangle but looks like something you would see in a resort. They will not only build your pool, but you can also have them do your maintenance at a very reasonable price. There is no doubt that Dream Pool Creations takes pride in their work and I would not even think twice about referring them to friends and family. I am a disabled veteran, so I had some requirements to ensure that I can use the pool safely. The owner spent hours with me designing a pool that would fit my needs and make sure I would be safe in the pool as well, this personal touch to already stellar service is something you do not experience often these days. After this process, I was provided with 3-D mock-ups of what the pool would look like in my backyard, which was instrumental in finalizing the design. Work began promptly and the work site was so clean at completion, you would never have been able to tell a pool was just installed. High-pressure sales tactics are not used by this company, they provided me with a fair quote upfront. They will not call you a week later and tell you "If you agree now, we can take 10% off", or "I spoke with my manager and I was told if you sign now, we will give you a discount." Follow-ups were to ask if I had any questions and they were always respectful and never tried to guilt trip me or sway me to make an emotional purchase decision, it is obvious that Dream Pool Creations wants to establish a great vendor/customer relationship, not just sell you a pool.

From the owner: We are proud of our work and we will make your dream backyard a reality! read more

We had Stacation install a pool hoping for it to be ready by Spring Break for the grandkids to…read moreenjoy. They did it and the pool/spa is great. According to the app used to control the pump speed, it is much more efficient than I expected. I have never had a pool before, so learning how to correct the pool chemicals has been a learning experience, especiallybwith our private well water, but was able to it to get all tests to pass. Staycation resolved every question or concern. Responses were very fast since they use an app where everyone on the project gets copied.

My experience with this company was extremely frustrating and disappointing due to consistent…read morecommunication failures, poor workmanship, and a lack of accountability throughout the project. First, there was confusion regarding the spa system. The contract explicitly specified a blower, yet I was repeatedly told it was a venturi system. I had to repeatedly defend and re-explain my own contract until they finally confirmed what was already documented. HOA submission guidance was also contradictory. I was initially told to reject incorrect materials, but later informed that "generic" selections would be used to gain approval. This raises serious concerns about their process, and I believe HOAs in the San Antonio area would be interested to know this approach may be used. Second, project coordination was inadequate. I had to repeatedly remind staff about irrigation sleeves under the patio, which would have been missed without my involvement. The concrete subcontractor was unaware. While I was told it was "documented," it clearly was not communicated to the field. Anything beyond a basic scope required constant oversight from me. Third, design changes were poorly handled. Adding steps was discussed early but deferred. When included via change order, the drawings were incorrect, resulting in an unsafe step height. Even when sub-contractor flagged it before the pour, no action was taken. When I raised concerns that evening, responses were delayed and dismissive, including unprofessional communication. Fourth, the spa masonry work is unacceptable. While the stone was fine, the top caps and waterfall tile were inconsistently installed, leaving large gaps and visible caulking. When I asked if the caulk line could be reduced, the mason began to agree but was interrupted by the owner, who insisted it was "standard." Corrections were later acknowledged, but the proposed fix exposed further errors. I agreed to a quoted change order, but the final price was increased. There was no accountability or effort to honor the original price. Fifth, site management and closeout were poor. Multiple requests were required to remove debris, leaving my yard in unacceptable condition, resembling a gravel pit. The pool was also turned over dirty despite repeated requests to clean it before pool school. Finally, I was concerned by the company's conduct outside the project. After anonymously seeking advice online, the owner inserted himself into the discussion and attempted to control the narrative despite not being identified. Overall, this project showed a pattern of deflection, poor communication, substandard work, and lack of ownership. I strongly recommend others proceed with caution. Update to Staycation Response: Kelley argued rather than reading the contract-poorly handled. The HOA concern is not misleading, and I did not request anything on a rushed timeline. You deceive HOAs to get approval. Claims that I requested extra work "during" construction are false; I discussed a Phase 2 patio/sidewalk after completion, and with you as well. I never berated anyone over $100, and all change orders were paid in full as shown. I have documented evidence (I'll post), including time-stamped photos (today), supporting all my statements and showing final conditions. I never threatened with a 1-star review for no-cost. Documented evidence shows how you handled this gave you a 5 to 1. You fabricate, lie and misrepresent to discredit me. Conduct outside the project refers to the public Facebook response, which speaks for itself.