First of all we waited 40 minutes. Also I have been to so many escape rooms in my life and this one is the worst. They were using google slides or canvas for like an intro and half of the locks were already unlocked. Also, the props were mostly broken or stuck. The person told us that there were train tracks that we could not use until she said so when we could use them due to a "mechanical difficulty". And not to forget that the timer was not even working. Me and my son just wanted to go to a nice escape room but got nothing of that. So for any people who want to go in an escape room just don't go here. I cannot believe how bad our experience was. read more

I recommend Bluff City Escape Rooms because the workers are very friendly and helpful when it comes to getting clues and help. The down the rabbit whole was the one we did as a group and it was a little difficult to finish but we got an unlimited amount of clues. read more

Bluff City Escape Rooms - Escape Games Near Me - Memphis, Tennessee

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Way better than anticipated. Room was interactive, fun, and challenging. Our host way fun and friendly. We will be back! read more

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We loved it!!! Our whole family had fun working together and solving the clues. We chose a harder theme, and almost made it out in time. Great customer service. Enjoyed the front lobby atmosphere. All the details were explained throughly. Can't wait to go back! read more

So impressed with the creativity! Needed a couple nudges, but were able to solve most of the puzzles without help. Not that it was easy! It definitely took all of us working together. All original rooms and clues. We can't wait to tackle the remaining rooms. read more

Bluff City Escape Rooms - Escaped! - Escape Games Near Me - Memphis, Tennessee

We had so much fun here! It was more challenging than we expected it to be, which was great! Also, they are super nice here and really want their customers to have a superior experience. We are already planning our next visit. read more

Very nice staff and very cool room. It had some fun puzzles and cool effects. Be sure to stop by while your in the Memphis area and do their Beale room! read more

It's not the fanciest and doesn't have the bells and whistles like bigger Escape Room Companies (looking at you Memphis Escape Rooms) but we had THE BEST TIME doing the Theatre Mystery Room! The staff here were super nice and so helpful when we needed the occasional hint or two. Date Night for us is almost always going to an escape room, and we'll definitely be back to try another soon! read more

Bluff City Escape Rooms - We escaped! (and had too much fun in the process!) - Escape Games Near Me - Memphis, Tennessee

I was highly disappointed in the escape room that my friends and I did here. We did "Down the Rabbit Hole" and for the price that we paid, we expected better. A lot of the decorations were dingy, battered and torn and some of the animatronics were not working properly. I have done 3 other escape rooms at this particular location and this one needs to be revamped. I wish I could get my money back read more

So much fun!!! Get a group of 5 or so and have a blast for 45 mins doing something out of the ordinary. As a kid I always loved those "I Spy" books and this experience reminded me of that. It wasn't strenuous physically or mentally, just caused everyone to work together to solve a huge "puzzle." My boss booked the Theatre room for us (6 ppl). I spied my coworkers among the nothingness in the parking lot. The directions on how to get there are pretty easy to follow honestly. It's right behind Sheridan's. When we entered, the place was really nice and clean. The lady who signed us all in, showed us the instructional video, and locked us in was very professional and yet extremely patient and kind. She dealt with our motley crew well, answered all our questions beforehand, took our photo afterward, let us sign their wall, and listened to our suggestions. I would happily come back and try their Bistro room or one of the new rooms they are about to debut. This was an addictive experience that makes me want to try other escape room companies as well. It is great for people of all ages and gets everyone working together for a common goal. read more

Bluff City Escape Rooms - My work crew upon escaping (4 mins left!) - Escape Games Near Me - Memphis, Tennessee

We have been to Bluff City Escape Rooms in the past and have really enjoyed their clever storylines and very nice staff! However, when we had a scheduling problem (my own fault!), I was amazed at how they stepped up. What could have been a big disappointment for our family turned into a really fun afternoon. These folks go above and beyond for their customers!!! Highly recommended!!! read more

I'm giving this place 4 because, while it did have some updates that needed to be made (including the fixing of broken pieces), the service and the puzzles themselves are GREAT! Service: The group that's in charge of the rooms are excellent. They are kind, helpful, and have an emphasis on happy customers. Sometimes, escape room leaders can be short or harsh, but they help to create a feel that it's fun. Also, in terms of an escape room, the price was really reasonable by comparison. Atmosphere: The puzzles are fun and range in style and difficulty. The creativity factor is great. I've done two rooms with a group. Both were different styles and challenging for their own reasons. My only critique relates to production value. Many pieces of the show look like they were hastily designed or very cheaply purchased. And with that, some of those cheaper items are broken, sometimes related to the puzzles themselves (which can add another challenge, which I could kinda appreciate). Overall, because of the fun and challenge, my group DID return and would return again! Go escape, folks! read more

Such an incredibly fun night spending it here! My boyfriend and I did the "Theater" got out just in time! Genie was the sweetest who took care of us while making it an absolute blast. I recommend. read more

My husband and I have gone to the escape room and had so much fun. This time as a part of our staycation, we decided to take our children (ages 10, 6, 3). I had emailed the company as I didn't see the prices for our youngest 2. I received a response from Jeannie Cockrell within minutes with suggestions and pricing (which we didn't have to pay for our youngest 2, which was a surprise and a blessing, as we had called a different business and they were included in the price). She also mentioned that they would have a small scavenger hunt within the room to keep them entertained and that they did. As soon as we arrived, we were greeted by Brianna (spell check) and she was most amazing and helpful. She showed us a small video and we got started. The Theater room was so much fun and so family friendly. We will definitely be back as we appreciate the amazing service and exciting rooms that are offered. Great job Bluff City Escape Rooms! Oh yeah and we ESCAPED!!! read more

Bluff City Escape Rooms - WE ESCAPED! #SmithFamilyStaycation2020 - Escape Games Near Me - Memphis, Tennessee

A fun experience and good time overall. I was here visiting friends and we decided to stop in for a fun activity. The staff has a series of fun and challenging rooms to enjoy. They do their best to explain everything in detail and provide you the needed hints when you ask for them. If you desire an adventure with friends, family, or co-workers, I would suggest giving them a try. read more

This place was the first time that my wife and I went to an escape room so I have nothing to compare it to. Very clean. Staff was helpful and gave us a hint when asked. We did the Ships Dungeon which was rated as medium to easy. I was expecting a warmer room with carpet but it was just a concrete floor. Again I haven't been to one before so the coldness of the room did fit with a dungeon. I recommend going with a group of eight so that everyone knows each other. We did and I think it made a big difference to our experience. read more

We went here for Christmas with the family and had a blast. It was just something really engaging and different. Some watched, others really really got into it, it was exciting with some very cool unexpected twist. The people at this place are super nice and helpful. Can't wait to do it again! GO FOR IT read more

An unforgettable experience, the bluff city escape room is the best cure to a stressful week of work, school, or life in general. Come with a group of friends and I promise you'll definitely enjoy it! The rooms are owned by two siblings and you can really tell that they put in a lot of hard work in creating them. They're very helpful during your mission. The levels of difficulty differ with each room you go to and if you're a first timer, I'd recommend trying out an easier room. Overall, this was a very enjoyable experience. Do try this at least once - you won't regret it! read more

This place deserves one star. I am not the person to give bad reviews but the owner was MEAN. There is a certain way you handle customers and that was NOT IT. She was rude and refused to respond to us talking to her. I am only giving this place a star because of the actual escape room. The room was impressive but management was terrible. Will not be returning here. read more

I have gone to several escape rooms before, and this place is not necessarily at the top, but it was still a great experience. The rundown and rules explanation were a simple presentation rather than a video, which adds an personal connection to the rooms. The puzzles in our room all fit very nicely with the theme. The level of service is quite good. This is definitely a place to revisit and enjoy again. read more

Lots of fun. We did the Ship room and it hard enough to be challanging and easy enough to be fun. We used a couple of jints but managed to get out with two minutes to spare. read more

Great rooms! Very friendly and accommodating owners! And cheapest escape room in Memphis area. We did an office team building retreat and Bluff City was perfect! This was the first escape room for most of us but the ones who had done other places said Bluff City was way better than the other places. read more

You can tell the owners really make an effort toward their rooms! Staff is super friendly and caring, and the rooms are good. Definitely, can respect the effort that they put into it. read more