Mixed experience: skilled brows, awkward process…read more I read a lot of reviews before trying a new place, and this one had a very consistent theme: great results, not-so-great hospitality, and a bit of a strange vibe. I figured I was just going in for an eyebrow cleanup, so I could live with that. The location is in a street-mall style complex with a bunch of beauty suites. Parking is super easy, which I appreciated. The area itself isn't particularly well kept and feels more open, almost like a market-style setup--but that was pretty much what I expected based on the reviews. Before heading over, I called to ask about availability since I'm used to appointment-only systems (especially after living in CA and NYC). The phone interaction was... odd. I was asked how far away I was, told to call when I arrived, then to text my name. It worked, but it felt a little disorganized. For clarity: this is appointment-only, even if that's not super obvious online--definitely book ahead. Once inside, things moved very fast. I was immediately told to get in the chair, but there wasn't much interest in discussing brow shape or goals. I tried to show reference photos (of my own brows from before), but they were brushed off with "it's different for everyone" and "I know what I'm doing." No photos were really looked at. The service itself was quick, but very curt. No warmth, no consultation, very "next step, next step." I didn't love the initial result and asked for revisions. I had to be extremely specific and insist on showing my reference before continuing. By that point, some of the damage was already done, but the final result ended up being okay. The price was $15, which felt reasonable and comparable to what I've paid elsewhere. I do think she's skilled, and she even mentioned that next time would be much better--which I believe. It feels like she knows what she's doing, but doesn't enjoy listening or collaborating, especially with new clients. Bottom line: Good technical skill, fast service, very rough around the edges. If you're confident, very specific, and already know her style, you'll probably be happy. As a first-time client, though, it's a challenging experience. Go in knowing exactly what you want--and be prepared to speak up.

I actually liked the way my eyebrows came out but idk if it was cultural barrier but she seemed a…read morebit rude. The vibe of the place was all over the place, she seems to maybe be in transition since there were boxes everywhere. Pricing she told me a price when I had told her it was for two people and I assumed she understood I was asking her how much it would be for both but after the service she clarified the price was per person not both. She didn't seem to be listening she was rushing all over the place between prior clients and us waiting for her in the outside waiting area... Best practices would be to make that (the price) clear prior to the service that way the customer can make an informed decision.

Hello Everybody - Sylvia has made me the happiest woman in the world. I feel beautiful, gorgeous,…read moreand excited. I can't stop looking at myself in the mirror. She was very gentle and caring with me while I was finally doing something special for myself. For years I've had to draw on eyebrows, which became cumbersome. Silvia has added eyebrows, eyeliner, and lip color, which has enhanced my appearance. She has changed my life and is incredible!!! JQ

I have had by eyebrows filled in and had my lips tinted with Sylvia. Everything turned out…read moreAMAZING. I was very satisfied. She is very customer service orientated and friendly. She even worked with my schedule.

I love how my eye brow wax and tint went ! Kim did a great job of coloring and shaping them- she…read moremade sure I liked the color and offered to change it if need be but I loved how it turned out. I booked on ClassPass so it was super easy to get in and out. The appointment took 20 mins. There is a few parking Infront of the building or along the street. I would highly recommend!

Tanya did my bride refill and did my bottom lashes they looked too good with these brows I had to…read moreshare

10/10! I love it here! It was my first time here & Miss Andrea did a great job with my pedicure…read more She made me feel right at home, she was so gentle, & gave me exactly what I asked for! Definitely coming back ! Ask for Andrea !!

Nadia was able to revive my nails! She took her time to take old hard gel that was stubborn and…read moregive my hands long overdue care. I also got a brow wax. Dolce was very nice and quick. She made sure to listen and made sure I was comfortable. Thanks again for wonderful service!

Ethics of this business are questionable, which means I cannot recommend or support with further…read morebusiness. I was gifted a gift certificate that I forgot I had, called to see if I could still use it, and found out when I got there for a massage that it would take days for approval; this was after waiting 40 minutes for them to check for approval. The company, even after, contacting corporate would not honor the gift certificate and offered 25% off a service which I did not accept. Also, I was concerned about mis information shared about my masseuse which I didn't find out until I arrived. This company stole money from a consumer by not honoring the gift certificate.

I have heard of good things about this salon & spa from my friends! Funny thing is that when…read moreasked, none of them could remember the name, just that they are at the basement of Neiman Marcus at Northpark! Maybe with the change of name to "Purebeauty" it will stick in minds from now on! Desperately needing a manicure; knowing I only have a couple of hours to spare this week; and, I couldn't fit my schedule at the spa that I frequent; I took a deep breath and made an appointment here in giving it a try! Wow! Impressed I am! Everyone and everyone was wonderful from start to finish! Even with the chatting and clattering going on, I felt very calm and centered in this environment! It could be the lighting; the music; the demeanor of the technicians, stylists, and clients; and/or, the scattering of beautiful orchid plants and seashells; the whole scene was just perfect for my taste! And, I can't sing enough praises to my technician ZHANNA today for the meticulous and beautiful work she did on my nails! Confident I am to talk with my hands again! This was my first but it won't be my last visit here! Cheers!

Queen Bee is my GO TO! The medium spray tan is perfection for my complexion and the staff is a 10+…read moreevery time!!

First time at Queen Bee, was looking for a wax place locally, as I'm new to the area and struck…read moregold! Ashlyn was great, and as awkward as bikini waxing can be, she was great! Glad I didn't have to endure too much finding a new esthetician! Will be returning!

Very professional and friendly staff. Lots of cosmetic services. Good waxing. Chrstie and…read moreCeleste are very good. Easy to book online or over the phone. Good value

Just don't come here . If you do , don't buy a membership. You need to continue to pay for 30 days…read more(which ends up being two monthly treatments if you cancel after the day you were charged) and then they do not tell you that you need to use your credit within a certain time frame before they take it all. Lost several hundred dollars in credit that I was planning to use for products around the holidays . Go anywhere else . Why would you take away credit , absolutely ridiculous. Tell people when they cancel a membership , don't just say "it was in the contract" you signed several years ago ...

I honestly didn't want to touch up my eyebrows so decided to come here. I work across the street…read moreand had my coworkers come here. It was TIME! I did a walk in service with Nyla. Front desk will ask you to sign in at the ipad. 1) put in your number 2) pick the service 3) have a seat until they call your name Nyla made sure that everything is done correctly and will fix any concerns you have. The whole visit was quick! I didn't have to wait and immediately sat down for service. I will say less than 10 mins from the moment I walked inside. I certainly did a 70% tip! I didn't have my phone on hand and felt pressure at the desk no lie. LOL. It is what it is! I definitely will be back!

I appreciate that they had proper hygiene standards. The place was clean and the lady did a great…read morejob on my brows! I miss the days when it was $7 as I quickly found out prices have jumped to $12 for brow threading (without tip).