Jared is AMAZING!! The moment you walk in the doors the are immediately greeted by a very friendly…read morestaff. I felt like I was part of a family!! Zero pressure!! I wouldn't go anywhere else, Ecarone is the BEST!!

I recently purchased a vehicle from this dealership and the entire experience was seamless and…read moreexcellent. Kim assisted me throughout the process, and she was outstanding, and very helpful, personable, and truly professional. The whole staff demonstrated courtesy and efficiency, working together smoothly to ensure everything was handled well. I highly recommend this dealership, and especially Kim. Ash was also very kind, courteous, and helpful.

Very easy process on my sale of the vehicle to Carvana. They offer more money than dealerships and…read moretreat you much better.

We were trading in a 14-year-old Mercedes on a new Tesla and the dealership offered us $9,000. We…read moredidn't want to hassle with selling it on the open market so we thought we'd try Carvana for the first time. After emailing in the data along with a couple of pictures, they offered us $11,400 on the spot. We filled out the forms online and easily booked a pickup time at our home because we didn't want to mess around with delivering it to the location that was about 30 miles away, and of course, we would have had to follow one another after dropping it off. Instead, they merely deducted $90 from our proceeds and we were done. We just had them mail us a check and all was well.

We drove 2 hours to buy a vehicle at Bob Tomes Ford. Jason Surat was straightforward, easy to work…read morewith, and didn't play the typical dealership games. He helped us get exactly what we wanted and stayed on top of everything through the whole process. Jason went above and beyond in every way to make sure he took care of us. By far the best experience with a salesman we have ever had. Marco DeTomas in finance was great too. Fast, professional, and transparent. No pressure and no nonsense. Overall, probably the smoothest vehicle purchase we've ever had. If you go to Bob Tomes Ford, ask for Jason and Marco. They'll take care of you.

Their parts personal are very knowledgeable & friendly. They didn't have a part and was able to…read morespecial order it and get it in the next day.

DO NOT WASTE YOUR TIME HERE! AWFUL! RUDE! UNPROFESSIONAL! I…read morewould leave 0 stars if that were an option. My husband went in with a sizable down payment for a used car. Jason, the salesperson, rudely threw my husband's private and confidential paperwork up in the air when my husband wouldn't agree to a 13% interest on loan for 3 years. (we have very good credit) In addition with our down payment, we wouldn't have had to finance for 3 years as he was suggesting. Jason apparently was very upset that he invested time, and couldn't RIP us off for a bigger commission. EXTREMELY IMMATURE JASON. When we contacted the sales manager, he didn't seem too concerned, and assured us that our personal information would be shred and disposed of properly. Lakeside you have a lose cannon employed there.

We have never actually bought a vehicle here, last time I was looking the sales dept didn't care…read moreenough to speak with me. HOWEVER! Their service dept is outstanding! Especially Elizabeth, got that girl on speed dial. We have a GMC Sierra and a Cadillac sedan, both go there for service and they take exceptional care of us. Oil changes with appt? In and out under an hour. We have used the body shop twice and the results were incredible. On time, on budget, they work with your insurance company, just hassle free. It's great to have them close by too.

Erwin is the man !!…read more Got my caddy looking good ! No argument or debate .. Listened to my worries and acknowledged em! I'm happy for finding this place !!!

11-3-2025 went there to buy a 2025 Trax. Car was advertised…read moreas 2000.00 of MSRP window sticker. After they took off 2000.00 they added back a pack of useless add ons that was over 1700.00. So their "discount" was less that 300.00. Kept me waiting way too long. Lost my sale, don't go there. refused to honor their ad price. Old time scam.

Fun fact, did you know this is the closest 7-Eleven to Shreveport, LA? It was nice to see the old…read morestore brand that I've long missed. Iced teas, treats, and even microwaveable foods.

The pricing is awful. Everything is overpriced. The service is not friendly. It was not a…read morepleasant experience. The restroom were not clean.

We always have a great experience from the service and sales team there at Group1 CDJR Rockwall…read more It's the only place I take my sons Grand Cherokee for service.

I purchased a Palisade today and my experience was excellent! Chris Miles was my sales guy and he…read morewas a gentleman every step of the way. He was an honest person to work with and got me the deal that I needed. His mom was also a sweetheart to my son and me. We were treated like family from the moment we arrived. I highly recommend this dealership to anyone looking for a great vehicle and also want to be treated in the old fasion way that business used to be done. Even the finance guy was personable and down to earth! I cannot say enough about how much I appreciate this company. I will forever be a Rockwall Dodge/Chrysler/Jeep/Ram customer! Thank y'all for an amazing experience and a GREAT deal!