I recently had to close my elderly mother's account, due to fraudulent activity, and open a new…read moreone. She was very anxious about closing her original account, since her pensions and such are automatically deposited each month (and of course, no one is crazy about having fraud committed to them). Additionally, she doesn't own a computer and everything 'digital' to her is a mystery... so you can imagine. We had to go in a few times to complete the transfer of accounts, and each time, Brandon Bedolla could not have been more pleasant and helpful with us. He was particularly patient with my mother. Always with a smile, Brandon helped us with all the documentation, security measures and even helped us submit a transfer of one of her pensions. He was a true professional and made what could've been a laborious ordeal quite simple and seamless. Thanks again, Brandon, for everything!

Not anything against this particular branch, just Chase Bank in general, I seriously think that…read morethey could do better as far as when somebody's debit a credit card is hacked like mine was, instead of just turning it off because they no longer issue, temporary debit cards, I suggest generating a new card immediately and getting that information to the customer whose card was compromised. This would at least allow us to put it into our phones and be able to use the tap feature at various businesses. But just to say well, we'll get a card out to you within 10 business days doesn't cut it in today's world, get off your ass and do something about it!!! I still think Wells Fargo is better

Jennifer was very helpful and kind . It's my first time applying for credit union everything was…read morevery thorough overall I am very happy with Orange County credit union

I have been a member of this credit union for about 4 years, I have a checking, savings, credit…read morecard, and a car loan through them. Best decision I ever made. There are plenty of great reasons to go with a credit union for all of those things, you should really check it out. One of the major factors for me in this credit union is the friendliness and quality of the people that work here. It's kind of like going to Cheers where everybody knows your name, and they make you feel right at home. When I'm in Orange county this is definitely my go-to Branch, as it is right down the street from where I normally stay., and their hours are perfect because I can always stop by in between meetings. Inside the branch everything is neat and clean and feels modern and fresh. Again, the real standout is the people that work here. Always friendly, always attentive, and willing to be courteous and chatty. I appreciate that as it can make it rather boring bank experience. Much more pleasurable. Added bonus, they have a coinstar machine inside, and if you are a credit Union member, you get no fees charged to exchange your coins for paper money. That in and of itself saves you easily 12 or 13%. Bottom line, I cannot recommend this place enough, if you live in Orange county, or if you had lived in Orange county. This is a great place to go to join a credit union and take advantage of all of the savings that they offer their members.

Avengers Assemble!…read more So I've been coming here for over three decades... basically since before Tony Stark even built his first Iron Man suit but not as long as Captain America has been a superhero. It's kinda crazy. The parking is very conveinent too,, you don't need to park a SHIELD Helicarrier just to find an open spot. The service is super friendly and the tellers are allways so helpful. They answer a bunch of questions patiently and thoroughly.. it feels like having Captain America explain a mission to you - just totally calm and clear. Or as friendly as your neighborhood Spidey. And they have excellent auto loans with great rates. * the rates are better than anything the Wakandan treasury could offer * the ATM outside is super fast and easy to use. No need to program anything as complex as the Vision or Ultron. But yeah getting a car loan or dealing with banks usually feels like fighting Thanos (which is the worst), but they make it a breeze. I highly recommend them

Formerly known as OCTFCU, SchoolsFirst has been my credit union ever since I decided to give banks…read morethe boot! Customer service has always been #1 - this location is well staffed, but for quick/do-it-yourself transactions - there are three ATMs upfront that are readily accessible, fast, and efficient. For anything that involves walking inside the branch, I've never had too long of a wait - even when there is a line. Really - if you qualify for membership - whether you're a school employee or are related to one - membership is worth it. One of the major plusses to having a credit union account is access to the CO-OP ATM network - a boon when you're traveling! Most 7-11s have ATMs that are part of this network, and you can usually find CO-OP ATMs at various credit unions across the country. The benefits of a CO-OP ATM? it's all part of the credit union network - so you can access basic account info AND withdraw cash fee-free. While the Huntington Beach SchoolsFirst branch is my "home branch" and go-to, this location in Fountain Valley is just as friendly, service is top notch, and there's plenty of parking. No issues!

I have seen so many negative reviews about this branch. I have been there when it's busy and…read moregranted I don't go in that often. That said, I visited mid-day on a Saturday and there were two tellers open and one person in line. The lady who helped me was super helpful and funny, but unfortunately, I didn't get her name. If the branch manager reads this, the transition was 03/21/26 @ 12:39PM, and she had longer blond hair. Kudos to her!

Not only is there 4 suits and ties pretending to work…read more Even worse. Wow. TAM. Are u serious. A manager. Her bed side manner just stinks. Try being a family member trying to cash a family check. Good luck. Then basically get yelled at through the window by her helper. Wow! Stay clear of TAM. I can not belive she still has a job there. 1 customer even videoed her!!!! It will be online I'm sure

Been to this Wells Fargo a couple times when I'm in hunington beach and I believe they have amazing…read morestaffs. Not rude or seem careless towards me. Always asking how my day is going. I feel safe to be around this area.

There is a new girl and had a bad experience with her. Marylin she is a big girl and lacks…read moreexperience and customer service skills. Very disappointed in staff.

I am a new customer to this bank and oh my goodness is it such a different experience than the…read more"regular" banking experiences I've had. Everyone is so friendly and welcoming. The staff there has been there for years and knows everyone's name. It so nice to feel a part of a true community bank.

This is The best branch to work with! They have helped us with car loans, home loans and are always…read moresuper nice when we come in. This is a family style bank, where they remember your name and will greet you with a smile

Came here twice in the last two days to open up a credit card. They are nice but there is always a…read morewait to see a banker, I don't know why? It seems like there are plenty of bankers so it's a bit strange why I wait for 20 minutes. I saw one twice, he was really nice but my issue is when I had questions about the Reserve card he really didn't know anything. He just kept reading off the brochure and set me home with some. I went home and called the chase credit card services phone number (which even he told me to call....) and they were AMAZING. so helpful. I wish I could just apply over the phone since they have such good service but they said I had to apply online or at the branch. So the next day I went back with a decision (thanks to the phone credit card services) and the branch took awhile again, but I got what I needed and left. It is clean, spacious and I probably won't be back unless I really have to because I think the people on the phone help you more and know more about their credit cards.

My first time doing a money order and the women there were so kind, sweet, and helpful!…read more I was nervous because of previous reviewers but I would 100% come again!

Piece of crap bank only open 10-4pm on weekdays. What kind of crap is that for a major bank? I…read morerefuse to bank here. I needed to take my mom here into the lobby before Xmas. What kind of crap is this for a major bank especially in a central location near 405 and Beach?

This is the same as the other one. Just 2 diff listings…read more Must be nice to have some lazyyyy a$$ hours. This is a central location and they feel the need to have it close at 4. And the dmmmm place only opens at 10. What a junk bank BOFA has become. I have accounts here for over 30 years. And I wish that I would just move them cause I'm tired of their lack of customer service. Yet they love telling me thank you for being a platinum preferred client. Well I DO NOT FEEL PLATINUM OR PREFERRED.

I want to thank Caity Gamble, she was fantastic. I needed help with a loan, she took care of me. I…read morehad the money the same day. Thank you.

I had an outstanding experience working with Caity Huhndorf at NuVision Credit Union. She made the…read moreentire auto pre-approval process incredibly quick, seamless, and stress-free from start to finish. She was knowledgeable, responsive, and took the time to answer all of my questions, making everything easy to understand. What could have been a complicated process ended up being one of the easiest financing experiences I've had, thanks to Caity's professionalism and exceptional customer service. She truly went above and beyond, and I couldn't be happier with the experience. I highly recommend working with her if you're looking for someone who genuinely cares and makes the process effortless.

There is always a long wait here. It never fails, I always have to wait 20 to 30 minutes to be…read morehelped. It's ridiculous. One teller helping customers out while other employees are milling around. Not the best way to do business when you're trying to rush to open your business or go to work. I do not recommend at all.

Worst bank branch. Not sure why they're open. Do not use this location. No tellers present! They…read moredo not deal with cash transactions .