I have been a member of this credit union for about 4 years, I have a checking, savings, credit…read morecard, and a car loan through them. Best decision I ever made. There are plenty of great reasons to go with a credit union for all of those things, you should really check it out. One of the major factors for me in this credit union is the friendliness and quality of the people that work here. It's kind of like going to Cheers where everybody knows your name, and they make you feel right at home. When I'm in Orange county this is definitely my go-to Branch, as it is right down the street from where I normally stay., and their hours are perfect because I can always stop by in between meetings. Inside the branch everything is neat and clean and feels modern and fresh. Again, the real standout is the people that work here. Always friendly, always attentive, and willing to be courteous and chatty. I appreciate that as it can make it rather boring bank experience. Much more pleasurable. Added bonus, they have a coinstar machine inside, and if you are a credit Union member, you get no fees charged to exchange your coins for paper money. That in and of itself saves you easily 12 or 13%. Bottom line, I cannot recommend this place enough, if you live in Orange county, or if you had lived in Orange county. This is a great place to go to join a credit union and take advantage of all of the savings that they offer their members.

I would strongly advise against getting a loan through Orange County Credit Union…read more We financed a vehicle through them and later switched insurance companies. We personally emailed proof of our new insurance three separate times, and our insurance company also emailed and faxed the documentation multiple times. On top of that, we made several phone calls and sent additional emails to ensure everything was received and updated. Despite all of this, Orange County Credit Union failed to update our account and ended up placing their own insurance coverage on our vehicle. They then withdrew money from our account without any notice, email, phone call, or communication explaining what was happening. The lack of communication between departments has been extremely frustrating. We have spent countless hours on the phone, calling more than 10 times and being transferred between different departments. It took over a month for them to finally acknowledge that our insurance information had been submitted. Even after that, we had to continue calling to find out what would happen with the money they had already taken from our account. This situation has been incredibly stressful, has hurt us financially, and has negatively impacted our credit. What should have been a simple insurance update turned into a lengthy and exhausting ordeal due to poor communication and a lack of accountability. Based on our experience, I would not recommend obtaining a loan through Orange County Credit Union.

Avengers Assemble!…read more So I've been coming here for over three decades... basically since before Tony Stark even built his first Iron Man suit but not as long as Captain America has been a superhero. It's kinda crazy. The parking is very conveinent too,, you don't need to park a SHIELD Helicarrier just to find an open spot. The service is super friendly and the tellers are allways so helpful. They answer a bunch of questions patiently and thoroughly.. it feels like having Captain America explain a mission to you - just totally calm and clear. Or as friendly as your neighborhood Spidey. And they have excellent auto loans with great rates. * the rates are better than anything the Wakandan treasury could offer * the ATM outside is super fast and easy to use. No need to program anything as complex as the Vision or Ultron. But yeah getting a car loan or dealing with banks usually feels like fighting Thanos (which is the worst), but they make it a breeze. I highly recommend them

Formerly known as OCTFCU, SchoolsFirst has been my credit union ever since I decided to give banks…read morethe boot! Customer service has always been #1 - this location is well staffed, but for quick/do-it-yourself transactions - there are three ATMs upfront that are readily accessible, fast, and efficient. For anything that involves walking inside the branch, I've never had too long of a wait - even when there is a line. Really - if you qualify for membership - whether you're a school employee or are related to one - membership is worth it. One of the major plusses to having a credit union account is access to the CO-OP ATM network - a boon when you're traveling! Most 7-11s have ATMs that are part of this network, and you can usually find CO-OP ATMs at various credit unions across the country. The benefits of a CO-OP ATM? it's all part of the credit union network - so you can access basic account info AND withdraw cash fee-free. While the Huntington Beach SchoolsFirst branch is my "home branch" and go-to, this location in Fountain Valley is just as friendly, service is top notch, and there's plenty of parking. No issues!

I have seen so many negative reviews about this branch. I have been there when it's busy and…read moregranted I don't go in that often. That said, I visited mid-day on a Saturday and there were two tellers open and one person in line. The lady who helped me was super helpful and funny, but unfortunately, I didn't get her name. If the branch manager reads this, the transition was 03/21/26 @ 12:39PM, and she had longer blond hair. Kudos to her!

I have been a Bank of America customer for 30 years. I recently contacted them regarding a $25 gift…read morecard reward that I never received. I was told that Bank of America is not responsible and was advised to check with my neighbors to see if they had received my gift card. This is extremely disappointing and reflects very poor customer service. After being a loyal customer for 30 years, I expected Bank of America to take greater responsibility and provide better assistance in resolving this issue

I went this location just one for a while, they always have the best customer service and banker is…read morevery awesome. I have Nate helps me about the safety box service, he also let me know what benefits to update my account and promotions that they offer to me as a long term customer. I was surprised about their welcoming customers service over here, because I live in westminster and most of the Wellsfago bank around my area are very rule and not nice. One time I came to Goldenwest & bolsa, the Vietnamese banker lady over there just told me go online and look up for the benefits without have me sit down and explain to me a word. Recommend everyone to go here for a best service and benefits for your self

There is a new girl and had a bad experience with her. Marylin she is a big girl and lacks…read moreexperience and customer service skills. Very disappointed in staff.

I am a new customer to this bank and oh my goodness is it such a different experience than the…read more"regular" banking experiences I've had. Everyone is so friendly and welcoming. The staff there has been there for years and knows everyone's name. It so nice to feel a part of a true community bank.

This is The best branch to work with! They have helped us with car loans, home loans and are always…read moresuper nice when we come in. This is a family style bank, where they remember your name and will greet you with a smile

New to Chase and our Banker Hermilo Reyes went above and beyond to assist us. He make sure we…read moredidn't leave until we had everything fully set up Eaven down to smart pay on our phones. We left of credit union and did not expect to get such a one-on-one service again. He is also bilingual and speaks Spanish. If you're looking for a new bank and want concierge service, even just for every day checking needs...I highly recommend him.

I had a great experience at this Chase branch. Alejandro helped me sort out both my business and…read morepersonal banking needs, and he took the time to answer all of my questions clearly. He was friendly, professional, and made the entire process smooth and stress free. Everyone else at the branch was also welcoming and kind, creating a positive atmosphere from the moment I walked in. I really appreciated the excellent customer service and would definitely recommend this branch.

Piece of crap bank only open 10-4pm on weekdays. What kind of crap is that for a major bank? I…read morerefuse to bank here. I needed to take my mom here into the lobby before Xmas. What kind of crap is this for a major bank especially in a central location near 405 and Beach?

This is the same as the other one. Just 2 diff listings…read more Must be nice to have some lazyyyy a$$ hours. This is a central location and they feel the need to have it close at 4. And the dmmmm place only opens at 10. What a junk bank BOFA has become. I have accounts here for over 30 years. And I wish that I would just move them cause I'm tired of their lack of customer service. Yet they love telling me thank you for being a platinum preferred client. Well I DO NOT FEEL PLATINUM OR PREFERRED.

thank you to rene and kate for helping me. they each explained things to me that i didn't…read moreunderstand and were patient, helpful and caring.....if only they could be cloned.....not all people who answer phones at businesses are this courteous. you could be trainers for new folks joining nuvision's bank of phones. you made my day....i hope this makes yours.

Do not get this BANK they have horrible costumer service and are terrible if I could give 0 stars I…read morewould always have trouble with this bank

There is always a long wait here. It never fails, I always have to wait 20 to 30 minutes to be…read morehelped. It's ridiculous. One teller helping customers out while other employees are milling around. Not the best way to do business when you're trying to rush to open your business or go to work. I do not recommend at all.

Worst bank branch. Not sure why they're open. Do not use this location. No tellers present! They…read moredo not deal with cash transactions .

Nice and professional workers at this Chase Bank location. I had a employee help me out with a…read morecertain deposit of money, and things went well as he took me through the steps. Nice management and friendly staff here. Love my bank.

Almost never have to go to bank physically anymore but needed to deposit and convert some super…read moreannoying rewards cards I had. Was helped by Moira who was incredibly patient with me and executed every request I had perfectly. Even helped me with my unactivated debit card that I haven't touched in years! Very happy with the service I got here!