Very very satisfied with all of my experiences here! Laura DeLaCruz is incredible and very…read morehelpful!! Always meeting my needs, she's such a sweetheart too! Highly recommend!! I feel very comfortable asking any questions I have, especially knowing they will be answered! Again, I highly recommend!! I also have to add that Shawn Crowley, the bank manager, was extremely helpful as well! Overall a great bank!!

We bank at the Metro Market Tri City on 76 St. in Greenfield. My son had an IRS question and Paris…read morewent above and beyond to provide an answer. Outstanding customer service! Thank you Paris!

Muhammad was polite and helped me with my regular transaction but then went out of his way to…read moreprovide further remarkable service in setting up my Zelle connection with my other bank to service transfers off hours and more conveniently. He was super conscientious and made my day. Thanks!

Great bank friendly staff Always willing to help find an…read moreanswer to your questions. Serving the Iron Ridge community for over 35 years

Very good service from this Credit Union. The staff were very helpful and went out of the way to…read moreanswer all my questions and provided helpful tools.

I am in town for the funeral of a family member. On a Saturday morning I walk in wearing my suit…read moreand ask to exchange two twenty dollar bills for four tens. Simple request and the lobby is empty. I am not a ruffian well spoken and looking much more professional than he is in short sleeve wrinkled polo. The casher asks me if I am a member and I say no I am in town for a funeral down the street and need to make change to pay the musicians. ($30 for three songs seems like decent thing to do.) He tells me that since I am not a member he won't help me. Remember the place is empty except for him and another teller sitting down. If you have any choice in your banking options walk across the street to the Johnson bank. Their teller was pleasant, professionally dressed and was able to help me even with out the story.

Great place to bank, especially if you want to support a local business. The mortgage rates are the…read morebest I've found.

I do like Educators Credit Union mostly because it's not one of those big awful three mega-banks…read morethat tanked our economy in 2008 and since then have been robbing the American public in the form of excessive fees and loan interest without mercy. This location has a great staff of friendly, efficient and able tellers. They have extremely limited contact during the pandemic which tells me they care about health and safety.

Customer Service: ***** Competitive Rates and Offerings:…read more ***** Digital Technology/App: ***** Educators Credit Union membership is open to anyone who works or lives in southeastern Wisconsin. Educators Credit Union is a financial cooperative. We've been with ECU for about 9 years now. We moved from US Bank after getting nickel and dime on a monthly basis and extremely poor customer service. We read about ECU, came in to talk to them and walked out with our accounts set up. Friendly, outgoing and accommodating customer service each and every time we go there for whatever reason. We have multiple savings, checking and home improvement loan here and now most recently a short approval process to get a pre-approved auto loan in a few hours. We were then able to better shop for a car. I was also there to help my oldest build credit, working with a rep and asked if it was possible to have him order me new checks and he went in and did that within 30 seconds instead of pushing it off to someone else. What we like best is one of their programs. Debit and credit card holders can earn reward points. Every dollar we charge on our debit/credit card: Debit card "credit" transactions = 1 point for every $2 spent Credit card "credit" transactions = 1 point for every $1 spent Redeem points for discounts and promotions on Educators products and services, cash back, gift cards, air travel, and more. We use our points for hotel stays and take side trips with the kids. I can't stress enough how exceptional the customer service is. After all, banking is a service business, and ECU does a great job to earn your business. ECU started out operating under the guiding principle of "Not for Profit, Not for Charity, But for Service." They consistently deliver on that principle.