Very bad service. Presently i have been on hold for twenty minutes, got hung up on twice. Every…read moretime i deal with these people something goes wrong or you have to wait forever. Last year we got a home equity loan, the woman handling it was pretty bad. She said she never received papers, which were sent, twice. When we finally had the loan approved and had an appointment to see her she had papers for some other couple. She should get a different job. I will be looking for a different credit union.

Their on-line banking is a nightmare. Bill payment is a nightmare and causes late fees.read more

Small branch off a busy Capital Drive in a small strip. Pretty bare bones branch like most updated…read morebuildings these days. I was greeted by staff and assisted promptly.

Everett had demonstrated phenomenal customer service each and every time !! I can not say enough…read moreabout how great he treats me and other as a customer!!

Five stars is only for the Delafield branch. Hales Corners customer service has deteriorated since…read moreJodi left. At the Delafield branch they all are wonderful.

The main reason we go to this Bank is their staff. Always friendly, always helpful. They know who…read moreyou are when you walk in and that is a nice feeling, not some huge bank that you are just a deposit ticket. Tiffany has taken the time to help us in many ways. I have been with Equitable for over 20 years, and would have to say I am here to stay.

I chose to open accounts with US Bank because this branch is conveniently located right by my…read morehouse. I banked there for months, every one I encountered during my visits was more than pleasant. Unfortunately after the passing of one of my family members, I had to move large amounts of money around. When I went to do this, the branch manager there treated me with rudeness and hostility right away. I could not figure out why, and continued to attempt to conduct business politely. His tone and overall demeanor continued to diminish, reducing me to tears. I finally asked why he was being so extremely rude, and he responded, "You bring me all this shit [the accounts' documentation] and can't tell me anything about it. You're wasting my time. Don't come back to this bank with this, I think you and your financial rep. are trying to involve me in some sort of criminal act." I told him I wanted to speak with his supervisor immediately, he told me he was the boss and if I had any comments, to e-mail them or call the customer service number! After exchanging more words, he threatened to have me removed by the police! The other people in the bank were just watching, I was not yelling, or being aggressive, but this man had stood up, and began screaming at me! I left, as I walked out most people smiled apologetically at me, apparently noticing the appalling display their branch manager was putting on. I did call customer service, and spent about twenty minutes having them apologize for this man's behavior. Refusing to go back in to get my business taken care of there, I drove across town to the other branch. There, I was in and out in ten minutes! I was not treated like a criminal, nobody screamed at me. Nobody I talked to there, or with the customer service, could offer me an explanation as to why the branch manager on Silvernail would have acted the way he did; my accounts were all legitimate and the moves and documents were all correct. Either the branch manager was having the worst day of his life, and decided to take it out on me, or he saw me, and his RACIST schema dictated his actions from there. The latter is my guess. I avoid that place like the plague. I never wish to encounter that low-life man again. He is absolutely the worst worker in customer service I have ever had the displeasure to encounter.

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

Great drive through service!…read more I have stopped at this location many times now right when the drive through opens at 8:30 AM to deposit checks from work. Every teller that has helped me has been pleasant and attentive. They all greet you warmly and always wish you a great rest of your day before you leave! I have yet to experience the inside of this location, and can update this review once I get the chance.

Wonderful and caring staff! Everyone is helpful and provides advice to help you reach your goals.read more

From the owner: Associated Bank offers a full range of banking services, financial products, and services --…read moreChecking Accounts, Savings Accounts, Certificates of Deposits, Home Loans, CDs, and more. Bank of the Milwaukee Brewers | Bank of the Green Bay Packers Member FDIC. Equal Housing Lender

I do like Educators Credit Union mostly because it's not one of those big awful three mega-banks…read morethat tanked our economy in 2008 and since then have been robbing the American public in the form of excessive fees and loan interest without mercy. This location has a great staff of friendly, efficient and able tellers. They have extremely limited contact during the pandemic which tells me they care about health and safety.

Customer Service: ***** Competitive Rates and Offerings:…read more ***** Digital Technology/App: ***** Educators Credit Union membership is open to anyone who works or lives in southeastern Wisconsin. Educators Credit Union is a financial cooperative. We've been with ECU for about 9 years now. We moved from US Bank after getting nickel and dime on a monthly basis and extremely poor customer service. We read about ECU, came in to talk to them and walked out with our accounts set up. Friendly, outgoing and accommodating customer service each and every time we go there for whatever reason. We have multiple savings, checking and home improvement loan here and now most recently a short approval process to get a pre-approved auto loan in a few hours. We were then able to better shop for a car. I was also there to help my oldest build credit, working with a rep and asked if it was possible to have him order me new checks and he went in and did that within 30 seconds instead of pushing it off to someone else. What we like best is one of their programs. Debit and credit card holders can earn reward points. Every dollar we charge on our debit/credit card: Debit card "credit" transactions = 1 point for every $2 spent Credit card "credit" transactions = 1 point for every $1 spent Redeem points for discounts and promotions on Educators products and services, cash back, gift cards, air travel, and more. We use our points for hotel stays and take side trips with the kids. I can't stress enough how exceptional the customer service is. After all, banking is a service business, and ECU does a great job to earn your business. ECU started out operating under the guiding principle of "Not for Profit, Not for Charity, But for Service." They consistently deliver on that principle.