1. BMW Property Services

    1. BMW Property Services

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    BMW Property Services

    5.0 (1 review)
    Open 7:00 am - 6:00 pm

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    Services - BMW Property Services

    Appliance installation

    Appliance repair

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    1 year ago

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    Melissa J.

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    Aire Serv of Desoto County

    Aire Serv of Desoto County

    2.2
    (6 reviews)

    I used Airserve before in a different home, I had problem with the service then. I was getting a…read morenew unit and the guys who were putting the unit never showed,or so I thought. I call to find out where they are since I have to take time off of work to wait around. We'll, they saw a town truck in front of my house and instead of calling they just left. Leaving me to chase them down to get them to come back that day not reschedule like Airserve wanted. Now on to the new house, try try again I hoping that maybe it was a one time issue. NOPE!!! I have them come to look at the houses unit. Well I get call about how the unit is on terrible shape. I can "fix" it for $800 or replace it for like $6,000. I ask them to please wait and trust that they will send me quotes. Wrong again the service guy goes behind my back scares my elder mother into thinking that the unit needs to be fixed ASAP. So they STEAL $800, from my mother. I look up what they did and talk to my friend who does HVAC the parts he replaced were $50 for both. How do we get $800. Also, Im the home owners if I tell you NOT to do something you dont prey on the elder to rob them of their money. I call to talk to someone, I miss the call because Im working, try to return the call and NEVER heard back. Very upset, I also asked to cancel my membership because thats BS supposed to get discount on service, yeah they dont discount anything. They still taking the monthly fee out, this company just loves to rob people.

    Please beware and get a second opinion when your told your entire system is done and you need a…read morereplacement for 20k. I hired this company because my upstairs air conditioner stopped working and the downstairs unit while blowing cool air couldn't keep up. The upstairs unit when taken apart did have a small amount of ice on it, it was not covered just the bottom. (the guy was here 3 hours and never checked the unit again said it most likely has a leak is low on freeon, and not sure it could be filled) . Started quoting prices and showing me photo's of gauges, quoted me a price of $3600.00 to replace fans and coils that aren't guaranteed and I really just needed a new system. He cleaned the downstairs system told me it was getting weak might last a week or could last a month or 2. I was told when he cleaned the coils that the unit was used to running at a higher amperage and with clean coils it had a memory and would continue to run at the higher coils. It was 83 degrees in my house by the time he left, and did nothing to the upstairs unit, had the attic door open for the 3 hours he was here which let all the heat poor into the house even while he was outside working. He never checked the upstairs unit again after he cleaned the downstairs unit and in the 110 heat indexes that would have been melted before he left here. Said he would try to see if they could schedule me an appointment for the next day but could be back before Friday, this was Monday. Had to make sure there was no leak to add freeon. However I could speak with their home design team to schedule a new install and if I signed a contract with them they would return and put freeon in my unit at no cost and without checking for a leak. I could pay their monthly maintenance fee for the next 10 years on the new unit and they would take care of everything. I was quoted a price of 99.00 per unit to clean and tune them up and would pay more for freeon if needed. My bill was $403.00 and they did nothing except clean it and put some gauges on it. This morning came and sure enough 9 am on the dot I got a call to schedule the design team, when I asked about the repair for upstairs they didn't handle that but could transfer after I scheduled the team for the new unit. My alarm bells were going off yesterday so I did some inquiries with friends of mine in the commercial business for HVAC and they got quite a laugh at the information I was being told. Back story here my house is only 8 going on 9 years old, I have a 4 ton unit and a 3 ton unit, with the new freeon 410 I believe it is. My buddy sent one of his crew out to go through my system. There was no leak and it was 2 pounds low on freeon which happens over time. My coils are not going out right now, has a tiny bit of rust on them but none on the coils themselves, I will need to replace the unit in the next couple years if I want to go up in tonage, but they can easily replace a coil for around 350-400 and if I did both units and both fans it would be 1400 to 1500.00 not $3600.00. My downstairs unit was definitely under a bigger load trying to keep up with the heat by itself, and when checked a few minutes ago is back where it needs to be. The downstairs unit caught up and brought the temp to 70 overnight, then of course with the heat the temp went back up with the attic open a bit more today it only reached 77 in here today. With the upstairs unit back up and running the temps are already dropping in here this evening. Please beware of this company if your wanting a repair, get a second opinion before spending your hard earned money. Very sad in today's economy that someone retired is taken advantage of like this.

    Choate's

    Choate's

    3.5
    (86 reviews)

    Electrical Estimate for new addition. Prompt response, reasonable priced, estimator was…read moreknowledgeable, professional, and took time to cover everything with me. This is a service everyone show used! Thank you. I appreciate you.

    Choate's installed a complete HAVAC system for us 9 years ago. I called them on a Friday because…read morethe AC was not cooling. Was given a Saturday appt. from 1-7 PM. The tech spent over two hours and took 22 photos of the AC system, the furnace, the hot water tank, the main breaker box. 22 photos trying to find something else to tell us needed replacing. He said we had a leak but he could not find it. He said he could do a pressure test for $400. and keep looking, or we could buy a complete new AC system for $10,000. I asked if he would refill system with refrigerant while we considered our options. He said that would cost $190 a pound for the refrigerant which required 8 pounds, for a cost of $1,520. Our system still had 12 months of original warranty remaining but the tech was of no assistance in determining if the leak was even in one of the AC components still under warranty. He was only interested in selling more testing, or a complete new system. The next day I called another company. He showed up on Sunday no less, found the leak in 30 minutes, tightened a connection, added 2 pounds of refrigerant, and charged us $260. for a SUNDAY service call ! I paid Choate's $159. for their trip charge plus a diagnostic fee, which was " You have a leak." And remember my system was installed by Choate's and still under warranty. Stay away from Choate's, run away from Choate's as fast as you can.

    BMW Property Services - handyman - Updated July 2026

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