Had a wonderful time during my first trip to Kemah. Stayed in the hotel's off-site condo and the accommodations were great. A wonderful vacation. read more

Nice stay at the Boardwalk Inn. Had a room overlooking the main square of the Boardwalk. Got to watch a live band from our balcony. The hotel itself was fairly nice but needs a little updating. Check in was a breeze. The girls at the front desk was friendly. She even made another key for us when my husband left both keys in the room and we got locked out shortly after arriving. The bed was comfortable. I would stay again. read more

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I've stayed at hotels all over the world and never had a problem. I've found several roaches here, a minimum of 5, nope, hard no. read more

Boardwalk Inn - One of the several roaches I have found since my stay started.NOPE, hard pass. I've stayed all over the world and NEVER had this issue, NOPE - Hotels Near Me - Kemah, Texas

We've stayed here a couple of times and we love it. Got a room for our anniversary last night and the place is still great, room was clean and we had a great view. Now, I of course didn't take any stars off for this but we had some neighbors that were living their best life in the room next door and they yelled and screamed and laughed in the room, in the hallway and for so long we got up and came home at 1am so that kind of stunk but again no fault of the hotel. read more

My wife and I made a two-day getaway to the Boardwalk Inn in Kemah. The room seemed fine except that the toilet was running intermittently. I reported it and the maintenance man was there promptly the next morning. Unfortunately, he was not able to solve the problem. I did, however, receive a call from Jessica, the manager, who graciously offered to move us next door to a beautiful two-room Suite at no additional charge. There was an adjoining door so all we had to do was move our things between rooms at our convenience since our original room would not be rented again until the toilet was repaired or replaced. The Suite was wonderful, we could enjoy the band playing on the plaza from our balcony, and we enjoyed our second night there very much. To top things off, I believe that this was the same Suite that we enjoyed for our honeymoon 25 years ago! So, we came back full circle to that place and time, making it a special moment for both of us. Thank you, Jessica, for turning a no-so-good situation into a memorable one! read more

Cutest hotel ever! Clean and spacious and location is absolutely perfect. We only stayed one night but, I definitely recommend and will be back . read more

My company had our yearly sales meeting at the Boardwalk Inn & Event Center. I arrived on Monday evening, and everything was fine. The room was large and comfortable with a balcony opening onto the Kemah Boardwalk. There was a small table that served as the desk in the room along with a king-sized bed, a chair and ottoman. The main complaint about the room was there was no cable or satellite TV, only local channels and the reception was terrible. I didn't even bother trying to watch TV. Lastly the Wi-Fi signal was very weak, making it unusable most of the time. I awoke at 5am on Tuesday morning to a large bang/crash in the room. When I turned on the lights, I saw that the picture that was on the wall above the table had fallen onto the table. I took a picture of it, not thinking about my laptop that was sitting on the table when I went to sleep. In the morning I realized that my computer was on the table under the fallen picture. I removed the picture and found out that my screen was cracked. Everything else on my computer worked fine, even the touch screen, but my screen needed to be replaced. I went down to the front desk with my laptop to talk to the manager. I was told that the manager was not there, but that he would send this to him, and he would get back to me. He asked me to forward to him the photo I took of the fallen picture via text, which I did. I gave him my cell number and asked the manager to call me anytime, as I am in the conference center in a meeting. The next morning came, and I stopped by the front desk again to see when the manager was going to contact me. I told them that it was going to be my last day there and I really needed to speak with someone before I was to leave on Thursday. I was told that the manager was scheduled to be in the hotel the whole day after 9am and they would make sure he contacted me. At my 11 am meeting break, I went to the front desk and asked if the manager was in, and they said he was and called him for me. After a bit, he came to the lobby and introduced himself as Robert Gregory, General Manager and he told me that he had reported it to his home office yesterday and that someone should be contacting me in the next couple of days to tell me what the next steps are. I thanked him and asked for his card. The next day on my way home from the airport I received a call from Jennifer (HR Claims) for the Boardwalk Inn and she asked me what happened. I told her the story and she asked that I take photos of my computer screen and send them, along with the photo of the picture laying on the table at 5am. She also asked me to get an estimate of the cost of repair of the laptop. So, on my way home from the airport I stopped at Unique Geek in Valparaiso and received an estimate of the repair ($588.49). I emailed all this information to Jennifer on 11/10/2022 and sent follow up emails on 11/15/2022 and 11/18/2022. As of this posting (11/22/2022) I have not heard back from the Boardwalk Inn, so I wanted to update my review on this hotel to let everyone know to stay here at YOUR OWN RISK... They will not be responsible for any damage caused by them. read more

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I have tried to resist writing a review about this place, especially a negative one, while I am still a guest here. I am just super "underwhelmed" by this place for the price. Even turned up all the way, the water is just warm which did not make for very pleasant showers. Also, most channels on the tv are fuzzy so you can barely see the picture (photo attached). I reported this twice and was told that all of the tvs are like that. . I paid extra for a King Bay View room but mostly what I see is the front and sides of buildings and not much of Galveston Bay. Just not the luxurious hotel that the website describes. read more

Boardwalk Inn - Hotels Near Me - Kemah, Texas

Absolutely loved our stay. I will definitely be back. I purchased my room as well as tickets to the rides and the attractions all in one. Made it super easy. Loved the balcony facing the band and water. read more

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My husband and I just completed our stay at the Boardwalk Inn in Kemah. I'm making the Inn aware that there are inconsistencies and serious omissions in the hotel's advertising. The Inn offers daily housekeeping and laundry services and amenities - which it has neither, which is unacceptable to those of us who book hotels with those available. One omission is that the tv's are not Smart TV's - only by reading old reviews can that be found. My handicapped husband and I stayed in room 403. The room seemed clean, but the bathroom had mold, mildew, and a serious lack of towels for a 3-day stay with no housekeeping services, which was never disclosed. Lastly, the elevator from the 2nd floor to the ground floor was out of service during our entire stay. This made it extremely difficult for my husband and me to navigate the area. I voiced my issues to Mark at Expedia, who contacted the property. I was denied any reimbursement or compensation for these things we experienced. I will be posting this review to several platforms including Expedia, Travelocity, and Yelp. read more

DO NOT STAY HERE! This place posts wildly misleading photos on their website. Stayed at an off-site condo. You don't want to stay here. It's clear zero routine maintenance gets done. Carpet near front door was filthy. Lightbulbs were burnt out. Cabinets were scraped of paint. Water damage in ceiling. Water damage in corners of bathrooms. Water rings on wooden dining table. Bedroom side table looked like a carpenters work bench. Vinyl counter separating at seams. Smoke alarm chirping. All would have made sense had I paid $99 for the night. I was told I would receive a phone call from management to discuss the issues. It's been over a week with no call so I figured I'd caution others myself. read more

If I could give zero stars I would. Booked a suite ($850), after noticing blood on the pillows and pests crawling on the couch I called and reported bed bugs. The staff sent someone in with a can of spray and said a manager would contact me. DO NOT STAY AT THIS INFESTED PLACE, unless you're looking to take bed bugs and bed bug bites with you. Ruined my entire trip. UPDATE: reached out today and was told I received a $200 refund and after having the room tested it was "some other kind of bug" not bed bugs. Do yourself a favor and find somewhere else. read more

Boardwalk Inn - Bloody pillows from bed bug bites. - Hotels Near Me - Kemah, Texas

I would give this place 5 stars with no hesitation. We got our room a little early I had my little grandson so this was great. He was able to take a mid afternoon nap: The room was so pretty: it smelled fresh Not over powering The front desk staff was so sweet They greeted us every time we walked in Told us where ice was And where to park The AC worked fine Nice tub Clean bathroom Nice sheets All you could ask for No problems read more

No cable, no phone in the room, front and back door had to be slammed to close and open them. Dirty room with furniture that also has to be slammed to open and close. Highly disappointed!!!!! read more

Nice location. The pool left something to be desired. There Is a spa/hot tub that has no controls, when we inquired about this we were told that it comes on by itself. It never came on. They pool itself is tarped with sort of blue plastic. There are lots of bubble air pockets in the flooring of the pool floor. The music outside at the pool has two different speakers playing two different songs. So it depends on what side of the pool you're sitting on and what you hear it's awful. The TV is fuzzy and does not get a clear channel. Also, the amount of dust on the lamp almost made me leave. Bonus the ac works and the staff was nice. read more

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This is a great place to stay. With the proximity to the boardwalk it is the best place to stay if you want to explore the boardwalk without having to drive there. The room was very clean and quiet, and everything looks maintained. The sinks and tub were also very clean and freshly caulked. Now, the offset to this, though very minor, makes for not having the perfect stay. First, they had only two towels, two coffee cups (there was a Kuerig in the room, so the station should have more cups), and one hand towel. The front desk stated they didn't clean longer stay rooms daily, but with that they should provide more than just two towels. Overall a great experience and I can't wait for my next trip to Kemah. read more

"Under the Boardwalk inn" Just Nasty !! This place is a high priced motel 6 . The pictures are very misleading and need to be updated . The location is good and the bed was comfy but other than that the room was old toilet paper holder off of the wall and tub needed to be resurfaced !! Oh did I mention the roach I had to kill on the wall ?? I wish I could give them negative stars, I can't believe we paid that much money for that kind of hotel ! I feel like I've been robbed read more

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So disappointed in the room this weekend. For what was paid we expected more. Filthy room, definantly dated, old smelling, scuffs all over the wall, cracks in the floor and lets not talk about the bathroom and shower. Didn't get the location room we requested, overall miserable trip for Rocktoberfest. read more

This was the worst experience of my life. I paid for 4 nights. 1st night in my shower & toilet were clogged. Very disgusting. Went down to the front office & were nothing but rude. 2nd night our Ac went out. Again called them over to fix it, nothing was done. Our key fob to get into the room was not working so every time we tried to get into our room we had to walk back to the front desk & get a new one. Rooms looked outdated. Outside view was amazing. I didn't get any sleep the time I was there, walls are to thin. It was a nightmare. I don't recommend this place to anyone. False advertising makes it look like it's a perfect hotel when in reality it's a dump. Literally paid for 4 night stay, & left the 2nd night without a refund. I will never return to Kemah TX read more

Well the hotel did the right thing and gave us half of the money returned for the night. I greatly appreciate that. read more

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UPDATE: management called me and offered a full refund and promise to amend the below issues. Worst rental stay we've ever had. We booked a 3 bedroom condo which is offsite from main hotel. Hotel seemed clean and upscale from check-in but these condos are not close to upscale. The walls were so thin I heard every foot step overhead and could hear audible words from the TV in the unit above us which ran all night. The beds were old and creaky with every move. Each had a sheet over the mattress and a pad and then just a comforter. No flat sheet. Extra linens were in a gabag on the floor. When I expressed my concerns in the morning I was offered a coupon for $25 off breakfast read more

Boardwalk Inn - Hotels Near Me - Kemah, Texas

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First off this place i pretty good for the price point and overall service is good during the day only.. Is conveniently located on the boardwalk which is great... This would have received 3-4 starts but the front desk girl during the evening is probably the worst I have ever experienced in the hotel industry... She is rude and just does not want to be there... first night we thought it have been an off night but 2nd and 3rd and 4th night was the same so it means it normal for her... This person does not need to be helping the public.... Stick her in the back or get ride of her... read more

It was a new experience. Loved it. The staff were very attentive and welcoming. And the dining was excellent.

Our room was a view of the water & pavilion so we could watch the band & see the boats. The staff was nice. The bathroom was roomy so I liked that, the TV was huge, the bed & pillows comfy. Definitely have to bring your own shampoo & soap. They do have a lighted makeup mirror but the lighting was not good on it. The location was perfect because once we parked we didn't have to drive anywhere. Everything we liked was right there. Lots of restaurants, shops, the Daq Hut was great. The only thing reason I didn't rate it higher was because the ac was not cold enough for me & due to covid we had to ask for coffee& towels they said. The band & dj on the pavilion was fabulous playing music we loved. read more

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Bedbugs!!!! We stayed last night and my daughter woke up crying at around 3:30 am. Right next to her on the bed cover was a bedbug!!! I know what they look like, so it was 1000% a bedbug. My husband started inspecting both beds and while we didn't find anymore, there were some old bloodstains on both bed covers. This tells me that there are definitely more either in our room or other rooms. I wanted to leave right then and there, but our other kids were asleep. I didn't get any sleep after that. We just stayed at Kalahari with 0 issues and hoped it would be the same in Kemah, but unfortunately this happened. Hopefully we aren't bringing any bedbugs home. I don't think anyone had any bites, so hopefully this was the only one in our room. Although I read some people don't show signs of bites. Here's a pic of it after my husband smooshed it. I wish I would have taken one when it was alive. When I checked out, I asked that management contact me about the issue and that they need to take care of it before future guests stay in the room. read more

Boardwalk Inn - Bedbug!!! - Hotels Near Me - Kemah, Texas

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The Boardwalk Inn is conveniently close to alllll the attractions and sights that the Boardwalk has to offer. It's an older hotel but the rooms we stayed in on our last trip were clean and comfortable. The staff was friendly and the General Manager we worked with, Mr. Robert Greggory, was extremely pleasant and accommodating. The hotel does have a pool, but was not open during our stay. However, there is so much to do on the boardwalk that you may not even find time to use it. A lot of the rooms have balconies and you can observe the sights and hear/see live music. Parking is convenient as well. If you don't want to add to your walking, this would be a very convenient place to stay on your visit to Kemah. Note: rides do not open until noon and there really isn't anything open on the Boardwalk in the morning but a restaurant and Starbucks. Keep that in mind when you plan so you don't come late in the evening to spend the mornings here. (Rides close between 8-10pm depending on foot traffic and open at noon onward). We will be back. read more

This place is 3rd rate at best. I paid $1,600 for the boardwalk suite and the adjoining room. It smelled like like arm pit and there were rats and roaches everywhere. To top off the whole adventure we had a toilet back up and the room smelled like crap with 2inches of standing water. If you are used to 3rd world conditions then this is the place for you. 2nd to pooping in a hole in the ground is pooping with 2inches of your own poop floating around. Also the jacuzzi was broken and the pool was freezing. Also the staff is unsympathetic and blames you for any problems with the room. Save your money go to San Luis in Galveston which is the same price but you get treated like a human being. Christine tried to help us and she was nice but unable to make up for the total worthlessness that is this hotel. read more

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08/31/2023 - 09/03/2023 The hotel was cool even though the suites weren't all that great. Considering that it's right beside the boardwalk and the ocean, I would think that they would offer at least a two roomed suite, but they don't. Luckily, our stay was only for three days, but separate rooms would've still been nice for what I paid. Staff were friendly. read more

Great location but you pay for it bed was comfy don't go on week day everything is closed the candy shop was open but strangely no variety weird selection the room was big and employees very pleasant but tub horrible had to use a rag as a drain plug I can go buy you one for $2 at Home Depot only one 1 oz of shampoo and conditioner at this hotels price point I didn't think I had to bring my own even with that said the water pressure or lack there of would not have rinsed off anything sad hotel was not even full so that was not the issue lol my kids had fun on the rides but everything was closed by 8pm I thought it closed at 10pm not to mention the kids thought we had ghosts the dresser was uneven and draws kept opening and in the middle of the night I thought I saw a mouse when I woke up I tried to walk to bathroom and the damn ghost draw opened and my knees were the victim ‍ as I screamed everyone woke up and wouldn't go back to bed so we watched infomercials cause it was that or robot fighting but due to only having 5 channels it bored them back to sleep sad that we paid so much for one night and there were other hotels close by that looked cleaner and cheaper.went to talk to manager thought she would at least offer us breakfast or another bottle water but she apologized said she would get it fixed lol are you going to fix my knees nice manager skills no wonder hotel is in this condition read more

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1. It took me 15 minutes to get back into the garage, due to the ticket machine saying the garage was full and yet it was almost empty on the 2nd floor and those in the security office could not open it from where they were or bring a key card for the attendant. 2. After finally arriving to my room, the room key did not work, I had to contact the front desk who had to bring me a new key card. 3. The hotel room is not worth $251 per night. The rooms have not been updated since whenever. With the extreme price, I expected much better, than a MOTEL!!! 4. The tub stopper does not work, it goes down but is crooked and doesn't hold the water in. 5. Being on the 3rd floor, across from the restaurant is the worst location. The basketball goals and test your strength machines are right outside the window. Bubbles floated onto my balcony all evening from below, I could not continue to sit on it. 6. There is a fridge, but no microwave. 7. The rooms are not cleaned everyday!!!! 8. The balcony on the third floor facing the restaurants is dangerous because anyone could walk from one to the other on top of the roof, and therefore my balcony didn't feel safe. 9. No breakfast included!!! 10. There is breakfast, everyday room cleaning, and not the headache of a $25 garage at the hotels off the boardwalk!!! 11. Needless to say, I will mot recommend or return to this Boardwalk Inn, which sits on the Kemah Boardwalk. SORRY!!! read more

Nice place to stay. Right on the Boardwalk in Kemah. Room was clean and bed was comfy. Staff was very friendly and helpful. Price was very affordable too for a king bed with view of the bay and balcony. Within walking distance of the amusement park, resistant sand bars. Will stay there again next trip to the area. read more

We stayed four nights over Thanksgiving weekend - visiting family so we really did not go to the actual boardwalk area. Front desk accommodated an early check in because our of early flight arrival - but when we got into the room it was not very clean - we actually wiped down the furniture because of sticky substances on the dresser top. TV Channels were not available and the Wi-Fi was not working on the 4th floor. We called and told the front desk, they seemed surprised and said they would call someone to make sure to get it to work. As of our last day there, after several calls and talking with the front desk, still no wifi or tv channels available. In addition, we had to request multiple times for housekeeping and were told the rooms were only cleaned after we leave not during our stay. They did supply us with extra towels, toilet paper and kleenex when we asked. For four nights we paid over $1000 - for this amount, I expect better accommodations. I doubt we will be back to this hotel again. Employees were friendly but you can tell they are put in situations that are out of their control and sometimes have to straight out lie. I hope they take these reviews and look into making improvements. ** Update - I have responded to the PM you sent, waiting for a reply. read more

I stayed here one night for a women's retreat. I had a single room with a King-sized bed to myself. Room overlooked the courtyard where shops and concerts are, had a spacious bathroom and general square footage, closet space with hangers, clean linens on bed and in bathroom, complimentary soap, shampoo, conditioner, lotion, and hair dryer use. Extremely nice front desk gal who helped me use their wifi after multiple calls (Thankful for their patience with me!) The lobby area was clean and themed perfectly. Elevators located conveniently for easy access to rooms (right in front of the desk). Ample parking in the garage connected to the hotel. Direct access to shops from the hotel garage. Overall I enjoyed my stay and hope to be back soon! Thank you Boardwalk Inn for a first class experience and many blessings to you in the future. read more

This place is amazing!!! Right on the Kemah Boardwalk so you can let the kids go have fun while you sit on the balcony and relax. Check in was fast, easy and very friendly staff. The hotel is beautiful with all the amenities you can think of. I'm already planning my next trip. read more

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Staff was extremely rude when our reservation wasn't immediately found. The hotel is in desperate need of an update and at $170+ per night, it's grossly overpriced. There is an odd musky smell throughout the hotel. I can't believe this place has as many positive reviews as it does. The staff was extremely rude upon arrival and the entire hotel had some awful musky smell. They could not find my reservation at first, which prompted them to become even grouchier. Then, as we head to our room, there are children playing in the hallway on air mattresses unsupervised. I called to let management know, and of course, was snapped at. It's extremely outdated at $300 per night. This poor other fellow was pushing around a whole cart full of luggage without help because there is no management or staff other than the front desk. What kind of hotel charges $300 per night and doesn't have valet or a bellhop? Answer: this one. We stayed an hour before I'd had enough and promptly checked out. I filed a report with my credit card company for dissatisfaction and will call Expedia and explain how awful this place is. HIGHLY HIGHLY overpriced and outdated. The carpet looks to have never been cleaned or replaced in 15 years. Save your money and rent a room at the San Luis in Galveston if you want to pay for an expensive room, it's cheaper there! Walls are thin and you can hear people talking from 3 stories down below. The room is $170 per night and they give you a little 27" TV. Please image what's wrong with this picture. read more

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The event nightmare!!! People are sitting in the garage with fumes like crazy and traffic at a complete standstill while one police office is not concentrating on emptying the parking lot area road zones. Sitting in your date for two hours trying to get out. This is a total mess with no traffic oversight. If you want to spend two hours in your car while people are arguing with each other on trying to get out, I recommend not attending Kemah Boardwalk major events like New Years etc. read more

Very Disappointed. Stay only for the location; and, I called day's before and was told shops and restaurants would be open; when, nothing was open, not even the pool. The worse was still yet to come, the shower head fell off of the shower and there was a hole next to the toilet. Stayed here two times before , Needless to say Will NOT come back !!! read more

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This was a Great Stay! The check-in was very fast and the employees greet you like Family. If your ever in Kemah, Texas look to stay at The Boardwalk Inn. The added bonus so many great places to eat at around this Inn. read more

Please don't book you will arrive in a terrible condo not in the hotel all is false. I am arriving and I was sent to another place not the hotel. They don't place the true pictures read more

My husband and I stayed here to celebrate our10 year anniversary. We stayed in the suite and it was amazing!! 3 balconies, complete with chairs. Wet bar, mircowave, mini fridge, living room with couch and tv. The master bedroom was very spacious and the bed was so comfortable. All of the staff were so friendly and even gave us a $25 certificate to the Cadillac Bar for breakfast. We will definitely stay here again!! read more

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