Room needed work. Besides the chair in the picture...(who left that in the room) we struggled with…read moreac that filled the room with an overpowering chemical smell to the fridge flooding the floor. Definitely not ok. Front desk staff member couldn't have cared less. Don't stay here.

Arrived at the hotel midnight. We got a big room with 2 queen bed. The room was good clean except…read morethere is smell of like dog i guess the carpet. This is the first time we stayed at Home2 Suites by hilton and we love it. It has big refrigerator complete small kitchen, microwave, utensils, dish soap, paper towels. I just hope they clean the carpets better so there is no smell inside the room like dog smell. However, this hotel has good breakfast and big rooms. Close to NASA few minutes drive.

My daughter and I stayed here with our dog for almost two months while we were waiting to close on…read morea house. Everyone here was amazing, from Andres, Mason, and the ladies at the front desk, to the awesome housekeeping staff, and most of all, Leping, who made sure we had everything we needed and more. The breakfast buffet had a great selection, the eggs were hot and the fruit was fresh. I have an embarrassing amount of to go bags at my desk at work... since we'd usually be running late and only had time to do a quick lap and run out the door. The weekday socials really helped keep costs down too--It was nice to come "home" from work and not have to worry about dinner three nights a week.. and I could usually snag some veggies to go to pack in my daughter's lunch the next day. We made friends with other guests who we still keep in touch with-- the kids loved the movie room and pool with the outdoor kitchen. It was also really nice to have our dog with us too...and the rooms were nice and quiet with very little noise from other guests. Free laundry facilities with laundry basket in the room... and a little pantry with all the essentials too.

Super nice staff, nice room, cute pool! A much better place to stay than the South Shore Harbour…read moreResort in League City!!

I stayed here two nights - not the first time - room was great! I find the queen beds to be more…read morecomfortable than the king. I was ill over my stay so the quiet, comfort allowed me to sleep for hours on end. Staff were great and accommodating. SpringHill has always been my favorite Marriott hotel. This one was reasonably priced. Overall great experience.

Jessica is absolutely amazing and makes you feel comfortable in your stay! If I could have her at…read moreevery hotel, it would be an advantage. It's past midnight and she's still personable, sweet, and so so kind! I will stay here next time based on her awesome personal experience. Please give her a pay raise, she deserves it!!!

I booked a 2-Queen Suite with a kitchen for 5 nights. However, the kitchenette has a serious safety…read morehazard: the electric cooktop is completely loose and detaches when the dishwasher is opened. Additionally, the kitchen is missing a cookware set and has an incomplete set of flatware.

My family and I stayed here last weekend for a short vacation. We arrived at the hotel around 9…read moreo'clock in the evening and by 10 o'clock we got a call to our room that the people below us were complaining about the noise because it sounded like somebody was running around. We have three small children and the guy that I believe his name is Daniel was very rude and when I said that the noise ordinance was at 11 and not at 10 and we have three small children and we also didn't ask to be put on the second floor and he said was all right and hung up for the rest of our stay there we felt like we couldn't even walk in the hotel room or even walk to go to the restroom it was extremely uncomfortable for our entire stay and I would not recommend this place to anybody nor would we stay here again. Also to add, our children were not running around, or being loud we were unpacking our bags and taking showers and this is what was complained about. Another thing to highlight is that during our stay there we could hear a lot of children and people in the hallways because that's normal in a hotel. It's not like we were having a rock party and not once did we complain. Overall very rude night staff and not worth the price that you pay please spend your money elsewhere.

My husband and I returned to the Hilton Garden Inn Houston while in the area. Our experience…read moreincluded a very clean lobby with friendly staff, a very clean and decent sized room with a shower, and a comfortable bed. A pleasant night stay.

We had a short stay here. This place is like a halfway point between Houston and Galveston if you…read moreneed a hotel room stay at before your cruise. It looks like it was newly renovated and very clean. Rooms didn't give us any bother but one of the elevators did sound like it was on its last leg. The bartender was great as well. The front desk lady was also nice. Lots of restaurants nearby. Would recommend.

05/26/23- Friday…read more They give military/ veteran discount also Federal Employee discount. The swimming pool is clean. Also, towels are available at the pool. 05/26/23- 1757 "SUPER EXCELLENT OUTSTANDING CUSTOMER SERVICE" by Mr. Julian and Ms. Megan"... Thanks for the complimentary chocolates. Fruits are available in the Dining Area....

Because it was Hilton and our regular Hilton hotel on the water is closed we assumed this would be…read morethe same quality. Wrong. The appearance of the outside and inside is not what you expect of a Hilton. There are stains in the bathtub/shower combo. No one will answer the front desk past a certain hour. Employees are nice I would not stay again

Seems like this place was just under renovation not too long ago and the furniture is all…read morescratched. My room was very muggy. I got greeted as I came in and checked in but after that, no one really spoke. I guess it's a Houston thing. What I stay here again probably so only if my other hotels are booked this would be my last place that I would book. The pool and hot tub look nice never got in it but at least they were working. The breakfast is what you would expect from a IHG property just the basic stuff which is OK if you're into that, but I'm not so I just go out to eat.

We booked this Holiday Inn express to be close to the way to Galveston and although we could've…read morestayed with my family in SW Houston, everyone knows that Houston traffic is terrible lol. So to Webster we went, to be closer to the Texas city, la marque and Galveston bubble and not having to fork over Galveston hotel prices. We love the clean rooms, easy check in and free breakfast that is pretty good for the price point, nothing concierge or fantastic but it's a safe place to eat eggs, protein, bagels, coffee and cereal and get going. Furthermore, we always appreciate the safe well lit parking and the fact it's close to target, the mall, lifetime gym, and Sam's club and Costco made it a win for our family as this is all in our bubble back home. Front desk was very accommodating and welcoming and we even peeked a hot tub and pool for those daring enough to get in the water during the winter freeze. Overall, we appreciated this spot and look forward to returning if we ever are in the vicinity of the NASA/Clear Lake/Webster bubble!

Great value for the money. The rooms were clean and well…read moremaintained. Staff were all friendly and helpfull. Especially Angel at the front desk. Breakfast was good every morning. Areas for improvement: The bathtub was slipery sor a floor met would be helpfull. They did have hand rale when getting in and out.

The staff was friendly and recommended good places to eat. The room was nice, smelled fine, and was…read moreclean (except behind the bathroom door). The air conditioning worked well. It was close to everything-shopping, restaurants, gas. Breakfast was good and included waffles.

I recently stayed at this Tru by Hilton, and it was a fantastic experience! From the moment I…read morewalked in, the atmosphere felt welcoming and modern. One of the standout features was the coffee bar, which offered a great selection of delicious brews that really kick-started my mornings. The snack bar was great and was stocked with a variety of frozen dinners and snacks that were perfect for a quick bite. It's great to have convenient options available, especially when you're on the go. Breakfast served daily was another highlight; the variety ensured there was something for everyone. The staff was friendly and attentive, making the stay even more enjoyable. My room was clean and comfortable with plenty of plug outlets and even USB plugs. There is an iron, ironing board, hair dryer, body and hand soap, shampoo and conditioner (works great ladies) and body lotion. They all smell amazing! Overall, Tru by Hilton exceeded my expectations, and I would highly recommend it to anyone looking for a comfortable and convenient stay in the area!

Stay here before and seem like a lot of places for food and near a mall. I just checking in on the…read moreapp. You have very few interactions with the people but when I do have interactions with them, they're very nice. Air conditioning showers are hot and the breakfast is OK but since I travel a lot, I get burned out a hotel breakfast. When I stay here again, yes

As a Marriott Bonvoy elite member usually greeted with gift at checkin which I saw another guest…read morereceive but they treat guest who use point to book rooms differently, 2 hrs before pool closing there were No towels by the pool, treadmills are non functional in gym, room are very dark not enough lights including nonfunctional desklamp, and bathroom baseboards very dirty in the room. The room was quiet and beds comfortable. They do have a good complementary breakfast including Texas shaped waffles.

Poor customer service from front desk agent. Sitting outside on the phone instead of at the desk…read more Not friendly and seemed like we were bothering her when trying to check in