Great place to buy a dependable used car or truck. No pressure and the prices are clearly marked…read moreon everything. I bought a terrific work van there last year for cheaper than I could find anywhere else. No problams at all so far.

I can't redeem to 5 stars after my initial experience(s) however, if the quality of service I had…read morereceived from the start had been congruent with the level of care received on the tail end, I would have certainly been happy to share that to begin with, instead of the negative. In fairness, as a follow up to my first review - I do absolutely care to share the 'good' too. As well, to maintain integrity and continue to only share honestly. I'm not sure if the treatment change resulted from me writing a public review, but, since then the 1st free oil change (after some back and forth) - was taken care of. The service department folks who took care of me and my car were wonderful. Specifically, Julie and Cole, the Service Advisor - who was extremely kind and genuinely seemed to care about my experience. Also after some back and forth, the windshield agreement has been satisfied. Again, thanks to Cole, whom I appreciated for stepping in to not only solve the issues, but treat me and my experience as something that mattered. The collision center took care of my windshield replacement, and did a great job. Riley assured it would be done same day and it was, promptly. My experience over there was also pleasant. Maybe all genuine, or just due to my first review, but in any case - I'm not looking to complain for the sake of it. The issues were ultimately all resolved, and for that I'm thankful.

Just wanted to say that Trevor in sales was amazing to work with and it was well worth the 3hr…read moredrive to this dealership. Would highly recommend this dealership to anyone interested in any vehicle.. Thanks again Trevor Keith was also Amazing with the paperwork very professional and friendly

went to mike murphy ford to buy a new ford explorer and trade my vehicle in. they had a great…read moreselection to choose from and my salesman was pretty knowledgeable even though he hasn't been there very long there was no high pressure sales and even got to meet the owner they treated me pretty good on my trade in. will definitely be back again when its time for another suv thank you very much sincerely mike northrup

Do not buy a car here! I spent 10,000 cash on my vehicle that didn't even last a year and it took…read morehim two months to replace the tire that they said they'd replace the day I got it. The car was crap less than a year $10,000 down the drain.

Easy to do business with. Fast. Paperwork was done in no time…read more Toyota Prius experts of central Illinois! Owner Lucas Fox made this the easiest car purchase we've ever made.

I was completely impressed with their professionalism and customer service. "The service tech…read morelocated and fixed my issue with my Ram in an impressively timely manner. "This is my go-to place for vehicles or service related issues and I truly believe they're the best in town." "Their staff is not only friendly but also highly skilled.

I've had multiple experiences with the service department here, and unfortunately they've been some…read moreof the worst I've encountered. What shocked me most is that after I provided honest, detailed feedback about my experiences, the dealership informed me I was no longer welcome to service my vehicle there. They even canceled an existing service appointment that included parts I had already been waiting weeks for. On the surface, the facility is impressive: the sales area is modern and comfortable, there are small private rooms where you can take a call, and a kids' play area if you're waiting. However, the religious overtones throughout the dealership -- including free Bibles placed in the waiting area -- felt inappropriate and out of place for a business setting. I fully respect anyone's right to practice their faith, but I do not appreciate having it pushed at me while I wait for car service. The service department itself has been consistently disappointing. My service advisor was dismissive of the concerns I raised about my $70,000 electric Jeep. It was clear the team lacked knowledge and interest in understanding EVs; feedback I provided was poorly relayed to technicians, and the responses I received were inaccurate, passive-aggressive, and condescending. My vehicle was even returned to me dirtier than I dropped it off because they insisted on running it through their car wash, leaving water spots everywhere. Appointments typically take weeks to secure, not because they're highly sought after, but because staffing is thin -- a situation the dealership seems unwilling to solve by paying a fair wage. To be fair, the parts department was a bright spot: the individual I spoke with was knowledgeable, helpful, and took the time to explain everything thoroughly. But overall, the dealership's lack of professionalism, unwillingness to support EV owners, refusal to provide loaner vehicles, and complete disregard for customer service left me with zero trust in them. My experience here has been so negative that it's soured me not only on this dealership, but on Jeep and Stellantis as a whole.

I do not recommend to buy any vehicle from Sam Leman Morton, IL as they don't care about customer…read moreneeds. All they want is just sell their cars. Spent numerous amount of time looking at the right car for us and finally found a brand new dodge hornet, specially without front bracket plate mounted to the bumper. We are relocating to other state where the front plate isn't required and this particular car looks nicer without the front plate. To install the front plate it requires to drill holes in the bumper. I mentioned that we want a brand new vehicle without a front plate bracket several times. We agreed at the price and setup an appointment with salesman Alec. He knew about our needs as I mentioned it to him several times. On the appointment day to make sure before our 2 hours trip I messaged him to check about our agreement and he responded back that someone drilled holes to the bumper and installed the front plate.. I was shocked. We spent so much time to talking about it and finally they did opposite. They don't listen to their customers and don't care about your needs. Don't spend your time with Sam Leman Morton. Go to other dealer.

Was able to make appointment to get in fairly quickly and service was done promptly. Very reasonableread more

I had 4 small dents near the deivers door handle. 3 came out rather quickly and the fourth was a…read morelittle more difficult but he worked on i until it was gone. He completed the work while I waited. I was VERY pleased with the outcome.

I had Mike work on my brakes and air conditioner.The estimate was the price I paid.He was very fair…read moreon his pricing and his repairs.He is a very honest guy. Very good experience.I will use him again

Mike's Garage in my opinion is the best place to have your vehicle serviced. Mike is the most…read morehonest, fair and reasonable mechanic we have ever dealt with. He treats our vehicles like they are his own vehicles and always goes the extra mile for us. We are so blessed to have such a great shop as Mike's Garage in Morton. Definitely a 5 star place.