Josh is a lifesaver! Speedy fix on a coolant issue I've had for a few months, at an affordable…read morecost, on top of advising what my car might need next to keep it in good shape! Id give his puppy 5 stars too if I could!!

Horrible service very disrespectful and inappropriate to women customers got upset because I wanted…read morea second opinion on my vehicle

I will always recommend this place. My daughters and I cars have always been fixed properly,…read moredetailed and customer service is amazing! Excellent customer service!! Affordable prices. Will never take my car anywhere else. Extremely reliable, knowledgeable and honest technicians. Several family friends have purchased vehicles form here and have had them serviced here and will continue. Extremely nice people and affordable prices!

I would strongly advise people to go elsewhere. They talk a good game on how they treat their…read morecustomers like family but they sell piles of garbage and won't "make it right" their warranty company have lawsuits against them and several nega reviews for their failure to cover anything. They find ways around the warranty so they don't have to cover you. Horrible customer service!

I Called on a very short notice to get some tires installed on my sons car before they were leaving…read moreon a trip and Brian was very gracious and accommodating. Same day service! He even worked around a conflict he had to get it done for us. He created a customer for life. Very happy with the customer service! And great price!

Made appointment 2 weeks in advance. They pushed me back four days and then showed up on the day…read morethey pushed me back and waited in the lobby 20 minutes to tell me that my tires aren't in yet.

Very nice small town business. They were amazing to work with, competitive pricing, polite, and…read moreknowledgeable. Plenty of lap dogs so you do not have to share. Definitely plan to purchase from them again in the future.

I was searching for a car and I found one with L&L that I was interested. I went to their lot in…read moreCreve Couer and Jon was awesome to deal with. He gave me the best he could right up front. No pressure and he treated me as a person. This was the best car buying experience I have ever had.

I purchased new tires online as I always do, then I called CAS and made an appointment to have them…read moreinstalled. Brock took care of my truck this visit. He pulled the wheels and mounted and balanced all my new tires without stopping, it was fast service. I do a lot of my own mechanical work, but when there's something I just don't want to tackle Bill and his crew are the only ones who ever work on my vehicles. Never underestimate the abilities and quality of work you can receive from an independently owned repair facility; they care about their customers which is ultimately what helps them be successful. Thanks, as always you guys......

I pulled into a nearby campground after a 5+ hr drive with my class C Motorhome. After I exited, I…read morediscovered to my dismay that my refrigerator cover had blown off in my travels today, leaving all sorts of wires exposed. With incoming weather, I was ready to panic. The CG recommended this business and I called and spoke with the owner. I sent him a picture of my issue. Within minutes he had fashioned a makeshift cover for me & headed out to put it on my rig. Above & Beyond service from Bill! His quick actions calmed my nerves! I can't thank him enough! I can complete my journey with no worries thanks to him! Definitely put your trust in his work!

I give them a lot of credit for their professionalism and commitment to do work with us on our…read morelocked our truck. Just simply great people. Thanks for everything.

I had an absolutely horrible experience with Route 66 Towing LLC in Pontiac. We called them Sunday…read moremorning after I accidentally locked my keys in my car at Walmart. We had no spare key or way home, so we paid $156 over the phone for a lockout service. When the employee arrived, he used an air wedge and long-reach tool to try to unlock the car. He was having difficulty getting it open and was pulling hard on the inside driver's door handle with the tool. While doing this, the soft rubber protector on the end of the tool flew off onto my driver's seat, and the exposed tool slapped back with heavy force into the upper driver's-side area of my windshield. We then noticed a large crack coming from the same area where the tool had hit. I immediately pointed it out to my boyfriend while the employee was still there. My windshield was completely intact before this service. I also have multiple timestamped photos, including pictures from about a week beforehand, clearly showing the windshield undamaged. We called Route 66 within about 30 to 45 minutes afterward and explained what happened. The owner immediately argued that it wasn't possible for the windshield to have been damaged that way. After speaking with her employee, she called us back and said he denied damaging it. She agreed to meet us at their shop the following morning. She was late, and when she arrived, the interaction became extremely unprofessional. She raised her voice, repeatedly talked over us, accused us of potentially lying, and kept insisting there was nothing we could prove because we didn't have a video showing the exact second the windshield cracked. My boyfriend repeatedly tried to explain that we understand accidents happen and that we weren't trying to get anything for free. We were perfectly willing to pay the $156 because they did unlock the car. We simply wanted the windshield returned to the condition it was in before their service. Her only proposed "compromise" was refunding the $156 lockout fee instead of addressing the windshield. During the conversation, she told us we must be mentally incapable of understanding her and even told my boyfriend that if one of her guys were there, they would beat him up. We eventually stopped arguing and asked for their insurance information so the insurance company could investigate. She initially wouldn't provide it and repeatedly told us our claim would be denied. She eventually gave us the name of an insurance agency and agent rather than the actual insurer. We later obtained the correct insurance information ourselves, and a claim is now open. As we were leaving, she even made an irrelevant comment about us "probably being liberals." The entire interaction was bizarre and incredibly unprofessional. Accidents happen. My biggest issue is how this was handled afterward. My windshield was intact beforehand, we noticed the damage during their service, and we simply wanted them to professionally address it and allow their insurance company to investigate. Instead, we were accused of lying, insulted, threatened, and had to push just to obtain insurance information. I have timestamped before-and-after photos and will be providing everything to their insurance company. Based on my experience, I would not use Route 66 Towing again and would not recommend them.

These guys are so honest!! I took my car to carx and had the oil changedc8 months ago they told me…read morel needed $2500 work needed. I drive a Mercury Monterrey 2005. Twin Ciry put a sway bar and boots on for $500. Then in Aug. same thing again l went to carx because of 21 point coupon they said l needed new ti-rods for front end. I went to Twin city going to have them do the work and they said they are fine no charge. Now, l am going to have them work on our business trucks because of their honesty and reasonable prices. Do not go anywhere else! S.. Kern

They will get it done fast and are smart but expect too overpay for simple stuff I paid 600 to get…read morea wheel bearing replaced probably could have done it myself for abt 200‍

My family and I have done business here for years. The owner, Jeff, is honest and a great mechanic…read more He will be straight with you and won't work on your car unnecessarily if it doesn't need to be fixed.

Dropped off my car and it was running. i needed a new pcm. we bought the pcm ourselves. we just…read moreneeded it installed. they did it within a day and we went to pick it up and it wouldn't start. but what's funny is they told us they drove it around the block before they called us. and when we dropped it off it would start but now it's not starting at all? thats just a whole bunch of money down the drain. i'm so infuriated

Great experience working with Scott! Just purchased my second truck from him within 5 years and…read morewill buy my next one from here too. Working with Scott Leman is very easy and there is no pressure at all. I knew what I wanted and he helped find it for me and bring it in. It's a fantastic truck and was delivered very clean with no trouble at all. Thanks to everyone at Scott Leman, especially Scott!

I am extremely disappointed with my experience purchasing a Bronco from Scott Leman in Goodfield,…read moreIL, and owner Jason Nordvall. When I test-drove the Bronco, September 4th 2025 I specifically pointed out a dent in the hood and a problem with the parking sensors (they were missing) Jason personally promised me that these issues would be taken care of. He didn't just casually mention it -- he made a point of telling me that he keeps his word. We also signed a "we owe" meaning he acknowledged the issues and it was part of the purchase agreement and he would fix them. I believed him. I purchased the vehicle. This week coming up has been ONE YEAR and those issues still have not been taken care of. We have spent months making phone calls and sending texts trying to get Jason to do what he promised when he sold us the vehicle. Instead of standing behind his word, he eventually stopped responding and blocked my husband's phone number. So I messaged him on August 8th advising him I would give him until the end of this month to make it right. I guess he decided he wasn't going to make it right and would rather be in small claims court. That is where I am heading first thing in the morning. What makes this even more frustrating is that I specifically waited nearly a year before writing this review because I wanted to give Jason every opportunity to do the right thing. I didn't immediately run to social media or leave a bad review. I gave him time. I gave him chances. I trusted that a business owner would eventually honor the commitment he made to me. Unfortunately, I was wrong. Jason was very quick to talk about how important it is to keep your word when he was trying to earn my business. Unfortunately, almost a year of waiting, repeated communication attempts, and ultimately being blocked tells me everything I need to know about how much that "word" was actually worth. If you're considering buying a vehicle here, my advice is simple: DONT DO IT! Go somewhere else!!! This review isn't about wanting something extra or unreasonable. It's about expecting a business owner to honor the We Owe and fix my Bronco. A YEAR IS MORE THAN ENOUGH TIME!!