If you are looking for an Insurance Agent I would highly recommend contacting John Elbin! I've been…read morewith him and his team for 2 years and have had no issues. My claims are handled quickly and everyone is extremely friendly. They even allow dogs in the office for any dog lovers out there!!

I recently had to process a claim through John Elbin's State Farm and the process was phenomenal…read more I've had many issues in the past with previous insurance agents, the staff is rude or the claims take forever to process. Well I can it's 100% the opposite for these guys, everyone is extremely friendly, knowledgeable, and claims get processed quick. Would highly recommend!

Owner takes No Responsibility for his inadequate knowledge of certain products he sells. Response…read moretime on reporting a claim is , Here's the number You get claim started . No complaints on Erie , they're excellent company, just Owner of this particular agency, as Previous post stated he is lazy & extremely arrogant. Highly recommend ERIE INSURANCE, just not this agency. Tried to switch Agency several years back , for whatever reason Erie wouldn't do . He's very smooth Salesman.

We have dealt with "Insurance by George" since moving to Indiana....some 12 years ago. We have…read morealways received great, timely responses and positive outcomes. Recommend !! I& M Singleton

We appreciate all the help of Melissa re: which policies fit best for our family. Her expertise…read moreand explaining different policies helped us in determining certain auto,renters and life insurance that fit our needs. Thankyou, Greg R. and Dina C.

If you're a black person, please avoid this place for your own safety. Their agent, Katherine…read moreMcGathey, refused to allow us to speak to the manager, Simo Najib, after many failed requests due to her failing to fix an error that could've led to my husband being arrested for having the wrong vehicle on his insurance policy. An admitted error on their part, that they charged us for and refused to refund. Rather than take accountability and professionally assist my husband, she makes allegations that he was threatening her despite cameras being in the office to prove otherwise. My husband had to call the police to protect himself the moment she began acting as if she was in danger. Rather than conduct a thorough investigation, my husband was asked to leave the premises and informed he was banned from the premises. In order to remain compliant, he left because we all know what happens to a black man when a white woman speaks to the cops in tears. Despite our best efforts to file a complaint with State Farm, we receive a notice on 12/14 informing us that we were banned from all State Farm Offices. Additionally, we receive new policy cards dated 12/6 (date of incident) and another letter of due payment for 12/28. Please explain how someone who felt threatened managed to still process a new policy for someone banned and is expecting payment. The link below provides a detailed explanation with proof of wrong doings. Katherine's unprofessionalism and lack of accountability has led to my husband being humiliated and belittled. I can't speak on other races but black people beware and choose a different agency. https://twitter.com/dameafrican/status/1607898277114183683?s=46&t=hXwPYMRGLY9ALpBMS-rqKg

Dean Ballenger Agency is the absolute best agent I have ever had. Honestly, I can't recommend…read morehighly enough. I've referred friends and family members here and everyone has been very happy with their service. This agency has saved me hundreds of dollars a year on my auto and homeowner policies. All of their employees are very knowledgeable and extremely friendly. Every time I have had a question they have had an answer. And they always return phone calls promptly. It is wonderful to have a local insurance agency that is responsive to the needs of their customers. Excellent customer service is rare these days but you will find it at Dean Ballenger Agency.

Best insurance agency in Indiana! Dean and staff go out of their way to make sure their clients are…read moretaken care of and they take the time to listen. I love how much they involve their clients in their activities and how often they give back to their community. The bike give away is impressive.

Such a good insurance company! Can trust Jim with doing the best for us! He spends the time to make…read moresure we have the correct coverage and initiates reviews to do that

Jim is very helpful. He spent nearly an hour and a half on the phone with us. He was thorough and…read moretried to save us money by taking advantage of all of the discounts and programs from State Farm. We recommend him highly.

As we have continued adding cars and younger adult drivers, our insurance payments skyrocketed with…read moreour previous insurance company. I requested a quote online for Erie and Nick of the DeRoss Agency reached out to me to get further information. He was very thorough and created multiple quotes with the different options we discussed. In the end, he saved us nearly $1000 per year on our car and our home insurance was at nearly the same cost but we have much higher coverage limits now. I would highly recommend Nick and his agency!

What a great company! We searched for the top rated insurance companies for our home and cars, and…read morefound Erie to be one of the best. When contacted by Nick, we were provided with outstanding service and support. After deciding go with a new insurance company, we made things a little more difficult by buying a new house, and selling the old one. Nick was fantastic at help us ensure we were set, for both houses, and providing information throughout the process. He also interfaces with the mortgage company, which led to a very smooth closing. Top notch in our book! I recommend giving a Nick a call, as he will give you preferential treatment.

I had extra time today so I decided to stop in and get some quotes on my three vehicles because I'm…read morenot happy with one of my providers. The office is up one flight of stairs or there is an elevator available as well. There is a very cool model trains setup displayed there in their large office space. After asking for a quote, I was immediately assigned to an agent and shown to an office. She took my details and began working. She provided me with two quotes from two different providers. I had to take the quotes home with me to compare with all the rates I was currently paying and to compare line item by line item. I was glad they provided me with quotes right then and there after I walked in without an appointment.

The agents are extremely helpful and courteous. I do pay a little more for my progressive auto…read moreinsurance than I was quoted online, but my agent helped explain everything to me and pick the best policy for me. 10/10 would recommend.

I've been with AAnderson Insurance, in my case with Amy Anderson Young, for several years since my…read moreprevious broker departed from my insurance at the time and transferred my policy to a different agency. To be honest, at the time I was resistant and had every intention of canceling my policy. However, Amy reached out to me and heard my concerns and committed to earning and keeping my business. To be honest, that's exactly what she's done. She's a broker. This means that she represents multiple agencies and works to get you with the one that will best meet your needs. When I first started with her, I was with a different agency that decided to get out of personal lines. We got with a different agency and I likely ended up with better coverage for the same price. I've not had a claim since she's been serving my insurance needs, but anytime I've had a question, concern, or problem she's responded in a timely manner and gotten a quick and easy resolution. There were a couple hiccups when I transitioned to a new company, but she worked through them and made sure everything was good and I was protected. She's friendly, attentive, and responds quickly. She makes recommendations, but she's not constantly trying to sell things and she has a nice balance so she's never intrusive. I'm admittedly a fairly stable customer. While prices matter to me, I tend to be fairly stable and don't tend to shop around a lot. I also pay my bills on time. I'm probably someone who is most concerned about customer service and Amy has been top-notch from day one and has done what it takes to earn and keep my business. I'd definitely recommend her and/or her agency - she offers home/rental, life, auto, motorcycle, umbrella insurance, RV, and Boat/Watercraft.