I hired Premier Carpet Cleaning to clean my living room and stairs, and I couldn't be happier. Wes…read morethe technician arrived exactly on time and was very professional. I was particularly worried about a few old pet stains, but he managed to get them out completely--the carpet looks brand new again. What impressed me was how extremely kind, respectful, and knowledgeable Wes was, a true professional! Also, the carpet was dry within 4 hours, and there was no harsh chemical smell. The pricing was fair and exactly as quoted. I highly recommend Premier Carpet Cleaning to anyone in Colorado Springs area!

Ethan came out and took care of 2 bedrooms, mbdr closet, hall, landing and 2 sets of stairs to…read moreinclude pet odor removal, staining and cleaning. He was very thorough and gave us advice for a 3rd bedroom that we'll need to replace the carpet. We already planned to do a second cleaning in 3-4 weeks and will be looking at adding additional services at that time. Pro-tips: expect carpet to be damp 12-72 hours after treatments, and trust but verify when your kiddo says they've gotten everything off the floor and vacuumed in prep for the carpet cleaner ‍

I called the Colorado Springs Roto-Rooter office last night when I had a plumbing emergency. My…read morewater conditioner had sprung a leak and the plumbers who had installed it were not returning my calls. The Roto-Rooter dispatcher was professional and prompt, and after confirming the details of my issue, was able to schedule a plumber to visit my home the very next day. First thing in the morning Caleb the plumber was at my door and ready to get to work. We were so pleased with Caleb's work on our issue that we also opened a new ticket to have him do some other plumbing repairs in our house. Now we are not only on the way to resolving our original issue, but also got some less important plumbing work done and out of the way. Caleb even worked with the manufacturer of our water conditioner to diagnose the underlying issue. Caleb went above and beyond, and is one of the most competent and professional plumbers I've ever worked with. I've been a home owner for a long time, and I only very rarely deal with anyone this dependable.

I needed a toilet line snaked during a basement finish project. I called Roto and they said someone…read morewould be there within an hour but they would not give me a cost estimate (suspicious). The good: someone did show up that day. The bad: it took over 2.5 hours for them to show up, not less than 1 as the call center (and confirmation text) said. The terrible: the technician said it would cost $800 if the toilet was installed, but since I already had the toilet off, it would "only" cost $540. Only?! That's an outrageous price for snaking a single line. I won't be back.

We bought a new home in January and have had nothing but problems since! We thought we were nearing…read morethe end of the issues when we were preparing for flooring to be installed and discovered mold in the main bathroom. Having no idea what to do we contacted our insurance and as it turns out, we were miraculously covered for mold and our adjuster had 1-800-Flooded call us immediately! I thought something like this would take weeks to even get someone out but thankfully there are people who feel that mold mean emergency and 1-800-Flooded came out that same day! Courtney is the one who initially called me and clearly she could tell how distraught I was. She was absolutely amazing and totally helped keep me calm. Courtney and Taylor came out and did their thing took some tests, did a little clean up and told me they'd be back daily until their clean up process was done. The next morning I received a call from Steve who let us know that our asbestos test came back positive so we'd need an abatement company to come in and remove most of the walls so he put me in touch with a plumber for any possible broken pipes and my adjuster sent out the abatement company for an estimate. From the time I filed the insurance claim to the time the entire mold and asbestos issue was taken care of was 6 day total and I could not believe it! The guy from the abatement company told me that a permit to remove the asbestos could take up to 2 weeks but he let me know that when Steve is involved, things get done and they get done fast! He was not kidding! Courtney and Steve came back out as soon as they received the okay from the asbestos, they took their air purifier machine and went on their way! THEN.... 3 days later while installing floors, we found more mold... man, we really have issues in this old home! I called the adjuster who didn't answer so the I went directly to 1-800-Flooded and asked them to come out immediately and we will pay them one way or another if this isn't part of the current open claim. Steve and Courtney wasted no time and Courtney was out about an hour later. Again, she waved a magic wand (actually some sort of moisture meter which has a technical name that I am not sure of) and determined that the extremely ugly looking black mold we could see was in fact not wet/actively growing and was likely from and old leaking dishwasher. She sprayed the area with some special mold spray just to be on the safe side and she even packed up all the moldy floor tiles that the flooring company was too afraid to touch. She was in our house maybe 30 minutes and lugged several bags out the door. She gave us the number of a deep cleaner that could help us when all is said and done AND THEN, she refused payment! Said there was no mold issue and that she simply helped us clean up and that she knows the last thing we need is another bill, LOVE that!!! I have since said 1-800-Flooded to just about everyone I've talked to lately and I cannot thank them enough for their extremely fast and efficient service and wonderfully kind crew!!

Poor communication, demanding, and dramatic behavior exhibited by Steve. Would strongly advise…read moreusing a different company for residential or commercial needs.

Don't know if this is still a legit business. Two guys. Quote come in from one of their personal…read moreaccounts not on a business letterhead. Promised quotes a couple times and they never came in. Most of the positive reviews are from 3-4 years ago. Don't think it's the same owners now.

If we could give this business zero stars we would. We hired Restoration King to fix our shower…read morethat had a water leak. At first, everything seemed to be okay. However, after a few months all the tile started to crack, and we noticed more water damage. We called Restoration King and asked them to come take a look. It took several months for them to come back with several different employees giving different statements. Apparently, they have a higher turnover rate of employees because we talked to several different people. The manager said he would honor our contract and repair the damage. There was a demo team that came out to take out the damaged tile. However, they then decided that they would not honor the contract and complete the project. So, we once again have no shower! By the way they dropped the tile, and it went through our bathroom floor and damaged the kitchen ceiling. This company lacks integrity and have left us without a usable bathroom. The owner of the company has no respect for her customers and was less than helpful. Please do not use this company for any reason.

Awesome team and service, I needed to rent an ozone machine and the owners were so helpful in our…read morechoice of product and use of the machine. A great company!

They like to charge a convenience fee if using a credit card and that is illegal in Colorado. My…read morehusband talked to the owner who proceeded to talk crap about me for calling him out on it, and told him he would "waive" the fee. IT'S ILLEGAL, so, nice of you to waive that fee! The laborers were wonderful, so a star for each of them (and a tip!) Maybe as an owner of a company, you shouldn't insult someone's wife when they call you out for being unethical.

Excellent quality and attention to detail. I had a water pipe leak and had to have mold and…read moreasbestos remediation. Front Range Preservation and Restoration fixed the damage done by the remediation services and got me back to normal. I needed the water heater closet resolved first so we had hot water in the house. Levon did a wonderful job getting the closet fixed up with new drywall, mud, tape, and primer pain and priotized it so I could get the water heater at the earliest possible time. Then he had to re-dry wall the closet next to it, and replace the drywall on the back side as well. He also primed and painted the impacted room for me. He kept me informed, was courteous, and paid attention to little details. I'm very satisfied.

From the owner: Front Range Preservation and Restoration is a team of three…read moreindividuals: Nick, Damir, and Levon. Our veteran-owned and operated business is a service-oriented property maintenance and restoration vendor. We are a small but dynamic team, allowing us the flexibility to service small jobs and larger projects while still providing you and your project the attention and focus it deserves. We're here to ensure the completion of your maintenance and restoration needs on time and within budget. Our goal is to provide you with peace of mind, knowing that your investment is protected.

Great company, great response. It's not always easy to find trustworthy and reliable contractors…read morethat will try to help and show respect for you home in the process. From the very first call until the issue was resolved it was just a pleasant easy interaction. I very much recommend this company to anyone that I know. If you are not sure if they can help, give them a call!

From the owner: When disaster strikes, you need emergency response fast. Best Option Restoration of Colorado…read moreSprings is your 24/7 locally owned, IICRC-certified team for water damage restoration, mold remediation, sewage cleanup, and complete rebuilds. We handle everything under one roof — emergency water extraction, structural drying, mold inspection and removal, sewage biohazard cleanup, and full reconstruction including drywall, flooring, and painting. Our thermal imaging technology finds hidden moisture other companies miss, stopping mold before it starts. We work directly with all insurance companies and provide free inspections, thorough documentation, and honest estimates. When you call, you reach our local office — not a call center. Serving Flying Horse, Briargate, Northgate, Broadmoor, Black Forest, Stetson Hills, Powers Corridor, Old Colorado City, Banning Lewis Ranch, Fountain, Manitou Springs, Pueblo, Monument, Woodland Park & all El Paso County communities. IICRC Certified · BBB Accredited · Locally Owned · 24/7 Emergency Response · Free Inspections · Insurance Approved