Early in the week my wife was involved in a car accident. Luckily she was fine but the car was totaled. We are newly married and recent transplants from Michigan. I am a graduate student, and she is a teacher so as you might imagine a new car was not exactly in the budget. We went around to a few dealerships looking to get the best price possible regardless of make or model. I was hoping to get another Ford as we have always been Ford people. We went around to various dealerships but it didn't matter where we went every sales person tried to sell us a car that we simple could not afford. Places that we went included Ford, Chevy, Hyundai, and Kia. I came to Bob Sight where I met Allen Ball. The guy listened to what we said and got us a car that was not only better than the overpriced cars we saw at the other dealerships, all brand new leases, but we are actually paying less than our target price. It was refreshing to not get the typical sales crap from him, for example he was the first guy who didn't actually own the car he was trying to sell us and we didn't feel pressure to make the purchase that day. I can honestly say that I have never even considered Kia motors but due to our experience here we will be doing business with them until I can finally afford a corvette and a Raptor. I could not be more pleased with the people there and would recommend them to anyone who is in the market for a vehicle. read more

I recently purchased a vehicle from Bob Sight Kia and was apprehensive about purchasing a vehicle from a dealership. I had never done so before and had heard plenty of stories about how dealerships try to nickle and dime you and how dealerships try to pressure you into making a decision that you're not really comfortable making so that you end up spending more money than you intended. That being said, I experienced none of this at Bob Sight Kia. My sales representative, Matt Boutte, was very calm and polite when I called to inquire about the vehicle. When I went to the dealership to look at the vehicle in person and test drive it, Matt was there to assist me and was, again, very polite. I did not feel as though he was trying to pressure me into buying the vehicle. I ultimately decided to purchase the vehicle, at which point Matt walked me through every step of the process and made sure that I understood what each step meant. I called Matt the morning of the day on which I purchased the vehicle and asked him if I could have the vehicle inspected by an independent mechanic of my choosing before signing all of the paperwork and without hesitating Matt said that would not be a problem. Thanks to my experience at Bob Sight Kia, the next time I purchase a vehicle I will not be so apprehensive to purchase a car from a dealership. read more

They staff members were rude and condescending. The salesman that originally assisted me did not make me a priority. They were to do some work on the car as a result of some troubles I had identified and didn't make time to get into their shop, nor call me to tell me so. I had to drive 45 minutes to their location for nothing. Plus, my salesman had already left for the day "because he had custody of his two children". The third visit back to look at the same car went about the same. They had done the work in the shop, however, after negotiating a lousy deal (they would not discount from the listed price enough...few hundred dollars) with Ryan, my salesman, he had to leave yet again and turn me over to a different salesman to finalize the paper work. I mentioned to the manager that is was very poor customer service and he almost yelled back at me. He said that Ryan had come in on his day off just to help me and had been waiting on me to show all day. Strange, as I had clearly communicated it would be 6:30 pm, the same as the other two nights. I work during the day. I believe the attitude of the overall business starts from the top down, thus this business is doomed under it's current leadership. I would not recommend Bob Sight Kia, no matter how long they have been around. read more

I can't say enough great things about my experience at Bob Sight Kia. From the moment I walked in, I felt like more than just a customer. I felt like family. The staff is incredibly friendly, knowledgeable, and genuinely committed to helping you find the right car without any pressure. I worked with a little bit of everyone, and they all went above and beyond to make sure all my questions were answered and that I felt confident in my purchase. They were transparent about pricing, offered me a great trade-in value, and took the time to walk me through all the features of my new Kia before I left the lot. The service department is just as impressive. Everyone is professional, efficient, and courteous. Scheduling maintenance is easy online, and they keep you informed every step of the way. The dealership itself is clean, well-organized, and welcoming. Whether you're looking for a new Kia, a reliable used car, or a trustworthy place for service, Bob Sight Kia is the place to go. It's refreshing to work with a dealership that truly values honesty, community, and customer satisfaction. I'll definitely be back and will be recommending them to my friends and family. read more

I have to say, this was the best car buying experience I have ever had. Josh Palladeno was wonderful to work with. This was the easiest, most hassle free, hands off transaction. Josh helped to narrow down a couple available vehicles that fit our criteria, and offered to let us pick up our preferred vehicle to drive it for the weekend. While we had the loaner for the weekend they completed the Trade-In evaluation of our current car, ran numbers and got us where we needed to be on payments and communicated all to me via text, email and cell. My husband and I are both extremely busy working full time, going to school and with two small children. He made multiple offers to drive to me, come to where I needed him to meet and ultimately I ended up signing all of the paper work at my office. I never once set foot in the dealership and signing the paperwork took less than 30 minute to seal the deal while I was on my lunch break. I will say this, they definitely know how to treat their customers to accommodate them. This is how buying a car SHOULD be. Go to Bob Sight Independence Kia, you won't be sorry you did. read more

I bought my 2014 Kia New from this location and I have always brought my car here to get serviced. I have had great and so so customer service in the service dept. However, when I called and got my appt for today I was lucky enough to talk to James Bragaw in the service dept. He said he had only been working there for a few months. He explained everything and was very detailed and very helpful. Today during my appt he kept me updated and was extremely helpful. So glad he is apart of the Kia team. Also a shout out to Rob who is one of the mechanics there. I was lucky enough to have him work on my kia a few times when I couldn't figure out what was wrong. He is a great mechanic and kia is lucky to have him !!! Thank you doesn't cost a thing. Most people like to complain but I like to give praise to people that go over and above !! Thank you Kia for exceptional customer service read more

Took my vehicle in for service after receiving a recall notice and was prepared for the worst. Instead of long wait and anticipated bad news I was in and out in less than 2 hours with oil changed, filters changed, and vehicle given a clean bill of health (as well as a wash job). Service manager Jack Spence is truly a very special person and made what potentially could have turned into a stressful situation a totally pleasant and relaxing experience. He is a shining example of what customer service means and how the customer should be treated and how they feel when they leave. He is knowledgeable, efficient, empathetic, and a valuable asset deserving the highest praise for his performance in a very demanding and stress filled position. read more

Great experience a Bob Sight Kia! Paul Hansen was so helpful in helping me find my 2014 Kia Soul!. He asked me what I wanted in a car, and I got that! He tried his best to get my payments where I needed them, he was intelligent on what he was selling, and was REAL! As someone who is in sales myself, speaking to someone who is really being themselves and not someone fake to sell you something, is always refreshing! My mum was there with me, and she said when she starts looking for a new vehicle, she is going to go see Paul! Which is HUGE if you knew my mother ;) If you want great service, real people, and knowledge about the vehicle before you buy it, GO SEE PAUL HANSEN at Bob Sight Kia! THANKS PAUL! read more

When my faithful 2006 Sportage was totaled, I didn't have much time to shop, so my first call was to Bob Sight where I'd taken it for major maintenance. Bryan Buehler offered me a good deal on a 2016 model. The next morning, from test drive through closing, Bryan was patient, informative and personable. He also drove my new Kia to Enterprise so that I could return my rental. He was a bright spot in a bad week. I've also had good experiences in the service department where no one was too busy to explain what needed to be done and why. I'll keep a relationship with this Kia dealer, much better than the others in the Kansas City area. read more

Bob sight Kia has the best customer service that I have ever experienced. The process was fast and easy. They are not a pushy car dealership whatsoever and have the best financing rates around. My salesman Matt Boutte is the most personable salesman I have ever encountered. He got me the best deal out of the whole Kansas City area and if you go to Bob Sight Kia ask for him personally. They are a top-notch business and have made me a loyal Kia customer after just purchasing my first Kia ever. read more

I had great service experience thanks to Jack. When I phoned in to let them know my car was being towed there and I explained the situation, Jack walked me through a few steps to make sure it wasn't something easy like replacing a battery in the fob or something that really wouldn't require a tow to save me some money. That kind of service doesn't happen everywhere. Thanks Jack! I'll be back for all of my Kia needs. read more

Just bought a new KIA Soul from Bob Sight and as always, we were very happy with our purchase. Our salesman Matt Rodecap was very friendly and willing to give us a great deal. I highly recommend Matt. Mike in finance always does a great job of explaining everything and you feel like you're in good hands when going through the process. Everybody on the Bob Sight team is the Best! Thanks for another great experience. read more

Brian Bueller was fantastic.. My daughter is separated from her husband so their credit was poor..He found her the Soul which she loved. Along with the credit dept they got her that vehicle at an affordable rate. She doesn't have to worry about breaking down and being without transportation to her job at the hospital. Brian gave her peace of mind and that is priceless. Thank you Brian and Bob Sight Kia. read more

Best Dealership EVER!!!! Always get great service from the service department. Very friendly and fast. I have never had a problem with them. I bought 3 cars from them already and working on my 4th. Matt Boutte in the Sales department is Above average and know how to get you in the car you really want and need. I would recommend this dealership to anyone for Sales And Service!!! read more

Couldn't ask for a better experience. Paul Hansen is top notch in the sales department. And the service department is unparalleled. I am currently driving my second Kia and I will never own another type of car. They stand by their cars as well as their customers. If you're even thinking about buying a new car go to Bob Sight and ask for Paul. You won't regret it. read more

Hi my name is Tara smith I came in yesterday evening for a simple oil change.. and I was afraid of missing my appointment cuz I was running a lil behind when I called they let me no I was just fine ..I got the best service and I want to say that if u need help Robby Harmon is ur guy hes way cool and vary knowledgeable ....thanks kia read more

Great experience at Bob Sight Kia! Matt Boutte helped me buy a 2011 Kia Sorento. He worked with me to find the car that meets my needs and fits in my budget. Due to my busy schedule he even had all the paperwork ready to go so buying was easy and convenient. I would recommend this dealership and Matt B to anyone. Thank you! read more

Bob Sights KIA gave my husband and I an awesome experience. The made car buying so easy amd everything they promised they came through! Matt Butte was so professional and so helpful. He made sure we uderstood the basics of the car before we left. We will be back here to get another car. A great group of people they are. read more

Had a great experience with Matt Boutte at Bob Sight Kia. I knew exactly what I wanted and he worked to make it happen. Had a small cosmetic issue right after driving off the lot, but the guys took care of it quickly and efficiently! No fuss, very easy to work with. Fantastic! read more