I love the smell of motor parts, the mixture of the odor of graphite and rubber. The store stocks just about everything you need to keep your vehicle in top gear. It's bright shiny, and always stocked. It's clean and bright. The guys behind the counter are happy to help out, and make themselves available when you need something. They quickly look up the part, and go to the supplies in the back, and retrieve it. They are polite and funny. Heck, that's half the reason to keep going back. This time it was for a tail light bulb. I don't know too much about the maintenance on my car (I know, I could do better, it's not my specialty). They show you how to do what you need, or will direct you to someone who knows. I love this location. I will continue to use them, and I hope you do as well. read more

O'Reilly Auto Parts - Auto Parts & Supplies Near Me - Independence, Missouri

I had my battery replaced there. They help me clean the parts connecting to the battery for free. Very helpful! I appreciate your help!

Kid at the counter kept repeating questions as he doesn't understand anything about cars. Honey, this isn't typical retail and you need to know a thing or two before working here! He also apparently doesn't know how to count back change. Got my oil, filter and some washer fluid and left. read more

I had the opportunity to talk to an employee named Dre . All i needed was a price on 4 different parts. was on hold for 8 min to get the price on two of them than was put back on hold for a 2nd time for 6min only to get hung up on. So call back got a busy signal. Called one more time only to have the same employee yell at me then slam the phone down. read more

I had recently replaced the spark plug in my car and when the check engine light came back on the next day, I went to this location to see if it was the same problem. They looked at mar and said it was the ignition coil that needed to be fixed too. When they didn't have the part, they called a nearby auto parts store to see if they had the part and had them put it on hold for me. The girl offered to help me replace the part and when she was looking at the ignition coil, she found that a piece of plastic was in the ignition coil. She checked the other coils to ensure the plastic piece wasn't in any of the other coils and took the piece out. This fixed the problem and I was able to return the new ignition coil. I am very thankful that she was able to help us replace the part as body shops are normally closed on Sundays and we were on our way back to Denver, CO. Thank you so much for all of your help! I greatly appreciate it!! read more

Gave me the correct part but bc of my skin color was treated with a bad attitude and when another person same race as the clerk came in he smiled and was a lot more friendly with them.. just kinda rubbed me the wrong way and normally don't do reviews but I found it rude and not good service. Just bought an air filter and didn't ask for anything else. read more

I had to tell an employee how their rewards system works today and they still screwed it up. I bought an item and I told them that they needed to put in my customer id and he said no you can do it after. So I reluctantly made the purchase and then he asked another employee how to add the points to my membership. Well you can't. The customer would have to go online. So we return the item and he inputs my customer number and deducted points from my rewards!!! Then I just bought the item again. What a complete waste of time, I didn't get any points. How hard is this job really considering a customer can tell you how to do it. read more

I had a battery issue on my minivan. This place is like a mini mechanic shop. I knew something was wrong with my battery so I pulled up. Talked to the guy at the counter and he offered to hook up battery tester. Sure enough it didn't have a good cell. He advised me on which battery was best. I purchased it and he helped me put it in. I feel like they go above and beyond just a regular parts store. I probably paid more but the service was worth it. read more