The staff is friendly, caring and interested in you. They keep you informed and gives you options…read morefor care. highly recommend.

Continue to appreciate the great care. They are not rushed, but make sure to take good care of my…read moreteeth and to communicate clearly.

I found Dr. Degraff because the dental conglomerate my insurance company uses told me I needed a…read morevery "difficult" filling and I needed "deep cleanings" due to gum disease. They referred me to a specialist who did not accept my insurance and who wanted to charge me $250.00 just for a second opinion!! Dr. Degraff is "old school" caring, honest and professional. He explains what he's doing and why. He did the filling with no problem and did a thorough check and said I did NOT HAVE gum disease. It's been over a year and the filling he did is just fine. He does NOT push special treatments and his staff is friendly and competent. He does not take my insurance, however he does have very reasonable "new patient" fees. It's worth it to have peace of mind.

Note: This negative review is not about the dentist; it is about the lack of customer service. An…read moreappointment was made last week. I informed the contact person that I have Humana coverage. The appointment was made for today. Upon arrival, I was notified that the dentist did not accept this plan! I traveled from Deltona. If Dr. Degraff ever sees this review , I will hope that he reacts accordingly. I receive social security and I am veteran on limited income. Why so much incompetence and a , "sorry for our mistake?" This fixes nothing.

New Dentist was great Very professional and helpful with…read morethis client Managed to get me in and out quickly

Disappointed that there is no warranty on work done by the previous owner. I cannot recommend it.read more

Great dentist! Highly recommend him. He listens to His…read morepatients and is a fantastic dentist

Dr. Prakash is an awesome dentist who surely knew how to preserve my troublesome tooth. I had…read moreconsulted a couple of other dentists about a molar with a root canal that was hurting again and they all told me that getting it extracted and getting an expensive implant was my only option. Upon recommendation from a friend, I dropped into his office. Dr. Prakash, on the other hand, said there was better than a 50% chance he could redo the root canal and preserve my tooth - for a fraction of the price of the implant alternative. He did a great job and now, couple of weeks later, I am without pain and my original molar is still with me. And I didn't have to empty out my wallet! His staff was very friendly and I had a great experience overall. Highly recommend. There aren't that many dedicated dentists that look out for you out there!

No longer Deland Dental now under Universal Smiles Horrible…read morebilling dept - I explained my coverage is effective 12/1 and she said Im not in the system I said I will be shortly They still said I have no insurance and I have to pay out of pocket even after talking w my insurance company & my HR person

I had a great experience at DeLand Dental! Dr. Gruskin was very gentle and knowledgeable. My…read morecleaning was thorough and my hygienist left me with lots of knowledge regarding proper cleaning. 5/5 would recommend!

I've never been a fan of dentists and I've never been shy of sharing that....but I have to take a…read moremoment to applaud the ladies at Victorian Dental. The office ladies (especially Stacey) make sure my charges are fair and well explained. This is huge for me as there have been countless times I've forgone getting my teeth taken care of because I felt the dentist was taking me for a ride....on my dime. I'm glad to have a dental office that I feel like I can trust. The ladies that put their hands in my mouth (hygienists, dental assistants, whatever they're called) are understanding, kind and laugh at my weird sense of humor. It makes my ridiculous sensitivity and weird ability to go through Novocain at lightning speed more tolerable. I'm that person that gets stuck in a dentist's chair for 3 hours and this great team makes that experience more pleasant than a trip to the dentist can be. Missy even tolerates when I send dentist selfies to my boss.... Thank you so much Dr. Rae and all the ladies at Victorian Dental for getting my teeth back in good health and making it a pleasant experience.

Went in for a simple cavity, I've never been in so much pain in my life during a dental procedure…read more I a full grown man was tearing up during the process the pain was unbearable the dentist didn't seem to take me seriously when I said it hurt she just kept Trying and saying "it's almost done" at one point I had to grab her hand it hurt so bad and pull the tool out of my mouth.

EXCELLENT Dentist!. Pain free dental care is utmost to them. We LOVE Dr. Pitman and his staff!read more

I have tried contacting this place for months to discuss a weird bill they keep sending my grandma…read moreand no one every returns my calls.

As a former dental assisting extern at this office, I would not recommend this office to students…read morelooking for a positive learning environment. I only had two weeks remaining in my externship when I was unexpectedly removed from the site. What made the situation worse was that no one spoke to me directly. Instead, I was informed through my school. I found that extremely unprofessional. The biggest issue at this office is not dentistry. It is the way people are treated. The doctor is often rude, dismissive, disrespectful, and quick to criticize. There were multiple times when staff members were corrected or spoken to harshly in front of patients. In my opinion, that creates an uncomfortable environment for both employees and patients. Ironically, on the day I was removed from the externship, I was having a great interaction with a patient. We were talking, laughing, and helping her feel comfortable. Instead of encouraging that connection, I was abruptly told to stop talking and move away. The patient herself looked uncomfortable after the interaction. I want to give credit where credit is due. Ava and Kristen were the reason I learned as much as I did. They answered questions, encouraged me, and actually took the time to teach. Kristen is no longer with the office, and that alone should make people ask questions about the work environment. If you are considering working, shadowing, or completing an externship here, pay attention to how staff members are spoken to and treated. Technical skill is important, but so is respect. Based on my experience, respect was lacking.

The dr had no bedside manner. I went in with a failed upper arch implant. He quickly brushed me…read moreoff, insisted I would need a denture while waiting implants. I went to clear choice in maitland, and what a difference I received temporary acrylic teeth. I am awaiting my final set. If he is such a good dentist then why would he live someone with a denture? No excuse for that. Don't waste your time