I've been a Best Buy customer for over 20 years. I've been a Best Buy Total Tech Member for years,…read moresince the program started. I just came into this local Best Buy and spoke with a supervisor, Tammy, about a 3D printer I purchased through this store. She told me that they wouldn't replace the printer even though it is still sold by them. And she told me they would only give me half the value of the printer minus a service fee because I used rewards certificates to pay for part of it. Tammy was very rude and disrespectful. She almost went out of her way to not be helpful and deflect to the General Manager, April, that would be in the next day. I used to recommend people buy things from Best Buy because they have great customer service. I've specifically told people to buy their printers from Best Buy so they'd have the support of a brick and mortar store. Unfortunately, I was apparently wrong. I can't recommend Best Buy anymore, or at least this location. You're better off going the distance to MicroCenter for your electronics needs. Even working with Amazon would've been easier.

Came in with my son to buy a prepaid phone and was told by the greeter that someone would be over…read morethere to help us. No one ever showed up. Tried to check out and there was utter confusion at checkout. Took forever!!! And there were all kinds of hidden fees that weren't clear beforehand. Would have been far better if someone had helped..

We've been using Convenient Appliance repair since 2000. They were generally reliable. However,…read morethey've recently changed. We had them come out and change a run of the mill Whirlpool refrigerator door gasket. Our bill was a whopping $430! And they said the part cost $140. Geesh. I'm not sure who owns this company now, but we will not be using them any longer. And that is sad after a 24 year relationship.

Have used for various appliance needs in the past. Friendly people. Need a part? Call them first…read morebefore big box store. Needed a dryer belt, had correct model # in stock. It was waiting for me when I got there. Always our first call.

I purchased a dishwasher from Wagner Appliance Sales, and I will never go to a big-box store for…read moreappliances again! The delivery was quick and free, and they even hauled off my old machine at no extra charge. The gentlemen who delivered and installed the machine were professional, and the dishwasher was priced right and works like a dream!

Great repairs, great delivery, fair prices. I've had several dealings with purchasing and having…read morethings repaired by Wagner. All good.

My review of Queen City is actually zero stars. We purchased a Speen Queen washer and dryer set and…read moreit was delivered on Saturday. The washing machine shorted out during the very first load we ran (tripped the breaker when switching from wash to spin). We had an electrician come out and evaluate the electrical, which he said was fine, but upgraded the circuit just to be sure. The brand new washing machine is still shorting out. Queen City says it's not our problem - take it up with Speed Queen. We did that, and even the Speed Queen rep said that if a problem occurs within the first 30 days the supplier (Queen City) should make it right. Beware of purchasing anything from this place - they will not stand by the (very expensive) products they sell.

Did I not leave a review here after buying a new fridge, dishwasher and microwave? This place is…read moreawesome. They have a room for KitchenAid, Viking, Ge Select, Wolf, etc. I was referred here by a trusted friend after my Home Depot appliances died after 7 years. I was looking to ask questions and look around. The younger guy with the great hair, long and wavy helped me both times I have been here. His name evades me but I wouldn't work with anyone else if I went back. He literally knows the details about every product in the store. Like knows. Not faking it. Knows. Ask him a question - he knows. If he doesn't - he will go find out. We talked specs, I was sensitive cause I was buying appliances again after mine died and wanted to try something different. We measured, chatted about deals, compared prices, and stewed. They let us do our thing. We purchased and had delivery a few days later. Delivery crew was awesome too. I would recommend this place to anyone for appliances or mattresses. Exactly the experience I was looking for and the prices were super competitive. Don't buy without at least looking here too.

My husband and I just went to this store and I guess we weren't dressed well enough to get any one…read moreto wait on us. The one person that was sitting at the front desk was just talking to another couple about her latest trip and comparing pictures. So we are taking our business elsewhere.

We renovated an apartment in Winston-Salem and used Ferguson for all the appliances. The…read moreappliances are all top of the line Miele, Gaggenau etc....lets just say Fergusons got a large order for this job. The service has been absolutely terrible. The final straw has been a piece sitting in Greensboro for several weeks (while we've been waiting for 3 months for it). It never occurred to Fergusons in spite of weekly calls, inquiries etc. to drive 19 minutes and get the piece from their Greensboro location. Today, after talking to them, they still did not offer to get the piece or ship it to us. I drove over there myself and got it. 19 minutes for a piece they've been sitting on for weeks. Not sure where to begin. They are very nice at the beginning; they will disappear after that. Beware.

The guys who delivered and installed my washer and dryer were amazing. They even showed me how to…read morework them.

Devin and his partner sorry forgot his name did a excellent job sitting up my drawer both very…read morefriend and knowledgeable

I went to Ferguson Plumbing Supply to purchase a replacement Shower Stem. I brought along the old…read moreShower Stem as a reference. The Ferguson employee attempted to find a match on a chart that was tapped to the counter but was unsuccessful. He took the Shower Stem to a back room with a last ditch effort to find a match but couldn't. He returned the Shower Stem back to me, I thanked him for his efforts and left the store. When I arrived at my next plumbing store, at that time is when I saw that the Stem Washer Holder had been badly damaged and bent. That was not the condition of the Stem Washer Holder when I gave the Shower Stem to the Ferguson employee to find a replacement. If the employee's goal was for me to never return to Ferguson Plumbing Supply because of poor, destructive and deceptive customer service, "He Won."

I have tried to do business with this Ferguson location multiple times over the last several years…read more I have always been happy with the sales rep's knowledge and professionalism across a wide range of products. The showroom here is nicely outfitted with many product lines on display for one to see and touch in person. However, there has never been any effort to offer competitive prices. I have always and I mean ALWAYS been able to find a significantly lower price on identical inventory. I have given the Ferguson rep detailed price quotes and asked for matching numbers with no accommodation offered. IMO if you don't care that you are paying 25% more for identical fixtures give this business your patronage. Otherwise there are better options easily found.

Love this particular Home Depot. Staff is engaged and helpful. People are genuinely smiling…read more Doesn't always have what I need or want but the experience is way better than Lowe's when they do. On top of that they offer a monthly kids project for free where they get to build and earn a pin. Win!

Great service and on time delivery. The products and prices…read morehelp me to save time and money.

I went in search of air plants. This was my 1st visit and I found exactly what I was looking for…read more Staff is very nice.

What a great nursery. We were in from out of town and needed a gift for a friend. Found the store…read moreon yelp and we were so glad we went. The store was adorable. The staff was so friendly and it made our trip even better.