Very unprofessional. Was referred from the dealer we purchased our truck from that we also bought…read morethe extended warranty package from so we assumed that they have dealt with situations similar before. HORRIBLE mistake on our part. I called Tuesday to explain what needed to be looked at on our truck and to see if/when they would have time. Was told they could look at it on Thursday. We dropped our truck off on a Wednesday night, using the drop box to put our keys as we were told and then stating that it would be looked at Thursday. Thursday afternoon I called to see if they were able to look at it, ect which we were told no and they would reach out after they had a chance. Nothing Friday. Closed Saturday and Sunday. Monday was a holiday. Tuesday nothing. Wednesday nothing. Thursday we called to see what's going on? -was told they still didn't look at it as the were unable to get hold of the warranty company. But they didn't think it would be covered because according to Ron it was cosmetic. (The driver door electrical motor in the mirror, speedometer, and oil gauge, which right in the warranty states electrical is covered and one of the main reasons we purchased as it's a truck that has many electrical components.) However , he would get back to us by the end of the day. I called the warranty company as soon as we were off the phone with them and got right through!!! The representative stated yes the mirror motor should be covered! That the auto technician needed to call to make the claim. Friday nothing. Monday a voicemail was left stating the keys are in your visor I am done arguing with the warranty company they are not going to fix it. I called the dealer and they are not going to fix it so your keys are in your visor. Fit it?!? Fix what you still never totally stated what was wrong or needed to be replaced. You never told us how much it would be to fix etc. just pick up your truck. As soon as I got home from work we packed our two little boys up and rushed over to get our truck, because our keys are just sitting in the visor... we got to pick up the truck because at this point we wanted NOTHING else to do with this establishment and when my husband goes to get into the truck he notices a burn mark on the driver seat. From what looks to be from a soldering iron. When asked about what was going on with the truck The response we were given was what truck? He told him which one was our to which he said Oh yeah the truck That has been here three weeks. That burn must've been there from before. Of course at this point my husband was heated and told him to just get out of his face he was leaving. To which the guy responded yeah you better get out of here and never bring that piece of shit truck back here. Bring the truck back here? Ha Ha I would never want to deal with you again. So very long story short not recommended at all. Thanks for having my truck for a week and a half and giving it it back in worse condition, and still have to go somewhere to fix original issues.

Very unprofessional owner, cold attitude....made to feel very low. I actually was friendlier…read moretowards them.

This place is top notch!!! Easy to get an appointment, really fast service. The employees and…read moremechanics are knowledgeable and professional. AMAZING CUSTOMER SERVICE!!! The bend over backward to please you. I wish I could give them 10 stars. Highly recommend!!!

Always friendly and very honest mechanics. Also does a through job. I take my car there for all…read moremaintenance issues.

Ran over a screw a couple of days ago and as a result, my tire had a slow leak . Didn't want it to…read moreget worse , so I called this auto service place on the recommendation of a friend . They got me in right away and repaired it in 10 minutes . $25 well spent and now I will keep them in mind for other repairs .

Been coming here for years and they are fantastic everyone is very friendly and and helpful. Ive…read morehad a lot of repairs to my van and they are decent priced.

First-time customer after our former shop owner sold his property and closed down the business…read more Dan, Shannon and Joe were extremely helpful and communicated with me every step of the way. Several issues needed to be addressed, but one in particular involved hunting down certified after market parts that were a fraction of the cost of going to the manufacturer- saved me $400+!! We will be back.

I have been here for service a couple times now. They normally can get me in the same day I call,…read morethe customer service is excellent, and the prices are reasonable. So happy this place is right around the corner from me!

If I had an issue with my car I would come here!!! Their…read moremechanic Fred is extremely helpful and very nice!!! I use a wheelchair and was walking my dog and his leash (that was a bit to long I was on my way to get a shorter one) when it got wrapped around the inside of my wheel and it happened right in front of their business so I ask the mechanic Fred for help and he was so nice to get on the ground and untangled it for me!! I don't know what I would have done if no one was there!!

From the owner: Falkner's Auto Service provides trustworthy, expert auto repairs in West Seneca, NY and the…read moresurrounding areas. Whether your brakes need to be replaced or your air conditioning is broken, Falkner's Auto Service is the AAA-approved, NAPA Auto Care Center to rely on.

Phil's Auto is the epitome of the trustworthy mechanic. Jeff, the current owner (Phil's son I…read morebelieve), is very helpful and highly skilled with decades of experience. I've gone to him several times the past few years and every single time he has been able to quickly fix whatever issue I had. This includes engine, power, transmission, and various other issues. He also charges a very fair price for his work and has always been cheaper than when I used to get quotes from other places - but there's no need for me to bother calling around anymore. Knowing a trustworthy mechanic is a huge relief when I need a repair, oil change, inspection or tires. If you're looking for an honest, hard-working mechanic who will perform quality work at a fair price, go to Phil's Auto. Highly, highly recommend!

My entire family goes to Phil's and none of us have ever had a bad experience! Phil and his staff…read moreare always polite and professional. I just took my car in for an inspection, I was able to make an appointment with ease and they had me in and out in less than a half hour. I truly recommend going here if you're looking for a place to take your car without feeling like you'll be taken advantage of.

Typically it's terrible news when you are told you need new tires. What fortune do I have to pay…read morefor tires and how much markup am I paying for you to handle this? Not the case here, with my experience, Josh was not only incredibly friendly but the service was exceptional. I don't look forward to the next fortune I have to lose, but I will be coming back here to give it to someone who at least cares about it.

I bought a 2011 Chevy Impala from Abbott motors in 2020 and it was nothing but reliable and I…read moreremember them getting everything together in a matter of days. Fast forward to June 6th 2026 and I bought a Chevy Malibu the staff Mike,Ray and Julie were nothing short of amazing they got me in a vehicle within 13 days of me blowing up the motor in my said Chevy Impala. I came in on May 30th and within 6 days they got me in a beautiful car that I can afford. Great job Abbott motors I will be buying my next vehicle there again.

I had some minor damage to my truck that was bugging me. Took it to George's and they made it look…read morelike new again. Great job and price. Hope I don't need him again but would go back if work is needed on another vehicle.

Fantastic service . Need some minor body work done. A shout out to George and his team! Highly…read morerecommend if anyone needs work done. Thanks for great work In a short time.