Was I thrilled to find a new Tory Burch store here at the Merrimack Outlets while visiting the…read morearea. I had a pleasant experience with Customer Service at this location. The staff was most helpful and I found the prices to be great. There was a fantastic selection of goods. Thank you, Tory Burch Outlet for delivering the goods at a more reasonable price.

I went to the store today and was greeted immediately. KAREN was FABULOUS in offering to help me…read morewith Christmas gifts!! I always find this store to have the friendliest employees and enjoy going to find great sales!! 5 stars as usual!! Went again and HOLLY was exceptional with her customer service!! The best employees are the Merrimack Outlets!!

Swung in after a trip to New Hampshire for the morning. Very clean and well organized…read moreestablishment. I was told it was an outdoor store but didn't see much backpacking and camping gear but did see a lot of high end hunting clothes. If you're looking to light gear for backpacking and hiking this is not the place, but if you're looking for. Some decent high end outdoor attire then stop on by

Fantastic selection of Pendleton and Birkenstock shoes. The service is great and prices are…read morereasonable. Awesome selection of serious outdoor gear too (even though I'm not a camper I can't help but admire how nice it all looks!). Definitely a mini REI or LLBean if you're in the area.

An old time shoe store that actually provides customer service . Imagine a knowledgeable sales…read morestaff that takes the time to measure your feet and take the insets out of the shoes to see where your arch meets up . Forget Bobs stores , Walmart , or Tractor supply one size fits all boots . Prices were comparable to big box stores and they stock real work boots , gloves , high vis , socks , jackets , vests , bibs , hats , long underwear and scrubs for nurses and medics professionals. Honest people great products !

I had to buy a pair of work boots for the first time in about 15 years due to a new job. Lee, a…read moresalesman at High Country, deserves some recognition. Upon my first visit, I mentioned some issues I had with my feet, primarily my left foot, and how I was required to wear a shoe lift which might make fitting me with a pair of boots more difficult. Lee remained patient as I tried on several pairs of boots, all the time offering me suggestions. After about an hour, I decided on a pair of Timberlands. I bought a couple different pairs of duck pants along with the boots. A few days later, I unfortunately had to return the Timberlands because they became too uncomfortable due to the tongues cutting into my ankles. I also had to return a pair of pants because they were also uncomfortable. My returns were taken back with zero trouble. Lee recognized me and immediately went to work yet again finding me a comfortable boot. I must have tried on another fifteen pairs, and again, Lee remained patient and helpful, even while there were several other customers requiring his help. I had just about decided on a pair of Terra boots, however I still was not completely satisfied with how they felt on my left foot while walking. Lee took the boot out back and stretched it for me in an attempt to free up some space, no charge, and even brought the boot out to show me exactly what he was doing. With the Terras in hand, I went back up to pay. The gentleman behind the counter asked why I was unhappy with the Carhartt pants I returned. I explained how they felt like I was wearing a parachute, however I very much liked the Key duck pants that I had also bought, but they only had my size in one color. He offered to order me whichever Key pants I wanted, so I had him order two more pairs in different colors for me. When all was said and done, my balance was about a dollar, which he refused to take from me. Lee also appeared once again, and gave me a container of leather conditioner for free. All in all, I am very impressed with the customer service I received at HCWW. Lee is a true dying breed- I would never in a thousand years receive the same service from a big box store. I appreciate all his time and effort in ensuring I left with a comfortable boot. I will be back!

Went here with my mom to find a dress for an upcoming award ceremony. She found one that she loves…read morehowever I was shocked at the material for the prices. Several dresses were missing clasps. The girl at the front desk was dry and dull. She did not even greet us when we got there. When we were checking out my mom asked a question and she kind of rolled her eyes a bit. Odd behavior. HOWEVER- the girls helping in the fitting rooms were amazing! They found us dresses when we described what we were looking for and they helped zip some up for us. They had great personalities and I could tell they enjoyed their jobs! Huge thank you to them! Not going to lie- we almost walked out within the first five minutes just from the girl at the front desk.

Great customer service. I was very indecisive on which gown I wanted for my prom and Katherine was…read moresuper helpful and answered all our questions.

I love this store! Linda did an excellent job fitting my daughters for their first pair of point…read moreshoes. Both her and Joanne are super knowledgeable about sizing and brands. They carry a ton of inventory and have yet to be out of stock of anything I've needed. Also, not overpriced. Highly recommend!

Cute shop! First time there and their toddler selection was wonderful! The staff was very helpful!…read morePrices were great!

Nice local sporting goods store. It's great having a local store to go to. I have had several last…read moreminute runs there for things we need, they haven't let me down yet.

My husband absolutely loves this place! He had t been in years and wanted to see it again! He loves…read morethat they have so many outdoors items and that they are able to be an independent retailer during these days! He loves talking to the manager and we looked around the whole store - the sale items, the non sale items and more! Stop by if you can! You never know what you can find and support local!

My mom passed away, and after speaking with the owner, I found that Reflections was the perfect fit…read morefor most of her wardrobe. Kim was wonderful from start to finish. Given the circumstances, she was very sensitive, professional, organized, responsive, and simply the best choice to work with!!! She knows her business, customers, and fashion. Both my wife and I can only say thanks and offer you and your business accolades, applause, and more.

I really enjoy the vast selection and variety of women apparel and accessories. There is always a…read morelot to browse and try on. The owner is so nice and helpful and the prices are super reasonable,too! I never leave empty handed from Kim's wonderful shop!!

Good deal on dress shirts this evening when I stopped into the Van Heusen. Interesting colors (a…read morerich red that looks really nice) will be great for work tomorrow, even though I really don't need *another* dress shirt. Nearly picked up a pair of slacks too but managed to talk myself out of it this time. Staff was friendly and rang up my sale quickly. [Review 10495 overall, 262 of 2019.]

This is always my first stop when I visit these outlets. -…read moreI mainly buy ties here. The prices are kind of steep, but they generally have a "buy one, get one free" thing going on. Still, they can be pricy (around $40 for 2 ties). Maybe that's not so pricy. Maybe my problem is I buy so gosh-darn much from here. - Aside from ties, they sell a large selection of dress shirts. They don't have many with french cuffs, which I prefer. Most of their french cuff shirts are in some ungodly color combination. I prefer solid conservative shirts for work; white, blue or yellow. Maybe pink. They don't sell those here in french cuffs, with the exception of white. - The ties are awesome, and the designs rotate every so often. They have some other decent menswear here too - short sleeved shirts, pants, etc. I like the style of the clothes here, so I'm usually here the most out of all the other stores.