Do not trust these people, 50/50 they screw you over in some way. They sold buddy a car then had…read moresomeone driving it in between the sale and pickup, car got messed up an they lied through there teeth about what was up. So trust them at your own cost. Or just choose a different company! I have never seen someone personally be such a piece of crap as these folks. Buddy never got his money back an is still saving money to go after em, but who knows if he will, it is such a process.

Locked our keys in our car. The woman who scheduled us was kind and helpful. The driver was sent…read moreout promptly and did quick and accurate work. They took our AAA. I will use them again if ever needed.

The owner is trash. Very unprofessional. He will keep your car for weeks after supposedly…read moreperforming a diagnostic test on your car. He also trashed my vehicle with cans and blamed his minor child for it. He also left receipts from various restaurants proving he was joy riding in my car. I only left one-star because I can't leave zero.

Friendly knowledgeable and great fair prices. I think their…read morewillingness-to explain and educate was awesome.

For nearly a decade, Yearby's has defined what quality service is all about. Friendly, helpful, and…read morealways comprehensive in taking care of our vehicles. Fast, efficient and fair. Highly recommend.

I was overcharged…read more I explained the problem; apparently, not believing me, they got the wrong part . . . and they must have charged me both for obtaining the wrong part and the right part. My car was in the bay for 20 minutes and they hit me with a labor charge of nearly $400. Sadly, I thought I could trust these guys from past dealings. I did not check what others would have charged until later: the *dealer* would have charged less, and two other garages would have done the labor for about half what they charged me. I won't be back.

They were prompt and very nice. I had a flat in Durham and their response time was great!read more

Luis and his driver Felix went above and beyond when we needed help at I-85 with our vehicle. We…read morewere on a family trip having driven more than 11 hours from FL on our way to DC. Our car broke down and they actually send two vehicles to get both, our whole family and our vehicle. They were very polite, friendly, and gave us some extremely good customer service.

The quality of the work, the professional expertise, the attention to detail, and the friendly…read morecustomer focus from the team at Hatley's Body Shop simply cannot be beat. Their estimate beat all others; the work was completed on time, and the final product was stunning. Without reservation I give Hatley's Body Shop my highest recommendation and highly recommend them to anyone who needs body repair work.

Incredibly skilled, highly recommended, honest, and clear that they love what they do. Would not…read morehesitate to recommend to anyone in need of this type of work.

As of July 2024 there has been no resolution to this matter. Due to cost of litigation it was…read moreadvised that we do not pursue this matter by his attorney.

Ken and crew have always been a helped when I needed them the most. I have not used them for…read morerestoration, but I am happy they are in my neighborhood!

Great group of people. Have been dealing with them over 15 years. They do all my exhaust work and…read moremine and our customers towing. I can very much rely on them to do the right thing.highly recommend

When I was in a devastating accident on the interstate, the police officer called the next place on…read moretheir tow list, as I did not have a preferred tow service. After being assisted by Bull City Radiator & Wrecker Service, I now have a preferred tow company in Durham, NC. Brent, the gentleman who came out to tow my car at 11:00 PM, was incredibly kind and nice. He told me what to expect and what I needed to do. When I went back to clean out my car, the lady in the office was kind and helpful. The billing was handled directly between Bull City and my insurance, so I did not have to worry about the cost or payment at all. I would recommend Bull City Radiator & Wrecker Service to absolutely anyone; the customer service is exceptional, and the service is wonderful.

Awesome customer service and very reliable people. I have use this garage for many years ranging…read morefrom oil change to small repairs and they have always done a great job and charged fair price-definitely lower than big chain repair shops. Last weekend, I found a rattling noise coming from the back of my car. I was worried about driving it and thought about bringing it to a big chain auto repair shop which opens on weekends. I am so glad I didn't because it would have cost me a pretty penny. I brought the car to Couch on Monday morning, they took a look right away, secured the heat shield from the exhaust and I am on my way! They didn't charge me anything because I am a loyal customer! You just don't find honest and nice repair shop like this anymore, I highly recommend it!

I had a great experience here. I'm a bit inexperienced when it comes to cars. Ace made me feel…read moreright at home! My car was done in 3 hours for a reasonable price. As I was leaving, Ace made sure to give me some good advice and gave me his business card so I can contact him if I ever need help again in the future. I will be coming back to Couch Automotive Repair!!