Great place for auto care. Oil Change, Tire Rotation, Inspection and bigger jobs they do it all…read more Won't break the bank. Very friendly and helpful.

Had to change my radiator and this place did an amazing job! I went ahead and got my oil change…read moretoo. When a part I gave them didn't match, they not only called to update me but also were able to get the right part and fix my car within a day. I definitely recommend this place if you're in Durham and need to get any work done on your vehicle.

I would not recommend this mechanic company to anyone. I trusted Josh and Justin to install a new…read morerear end and driveshaft in my truck, and they assured me everything would be done right and I'd be "ready to ride." That couldn't be further from the truth. They called me around 2 AM saying the job was complete and asked me to send the remaining balance. Just minutes later, my driver reported that the truck was shaking extremely bad. When I called them back, they told my driver to meet them about 10 miles away--only to then say there was nothing they could do. Since then, I have been calling them all morning with no answer. On top of that, my toolbox was stolen off my truck while it was in their possession. This entire experience has been unprofessional, dishonest, and unacceptable. I paid $4,000 for work that was clearly not done correctly, and now I'm left dealing with additional damage and missing property. If they do not communicate with me ASAP, I will be filing a civil suit and taking this matter to court. Do yourself a favor and take your business elsewhere.

Justin responded to my request within 10-15 minutes and from that point forward, went above and…read morebeyond in every way. My daughters car wasnt running well and she took it to a local shop. We got the estimate and it was ridiculous. I know how to work on cars for the most part, but since Im in Maryland I was kind of stuck either paying the ridiculous prices or going to fix it myself 6 hours away. Justin agreed to do the work for an extremely reasonable and fair price, and did it the same day. I ordered the part from the local auto store and he picked it up and put it in withing an hour or so. He sent me videos of what he was doing as well as constant updates along the way. There is NO REASON to find anyone else to work on this car for me anymore, as I know he knows what hes doing and is reliable and reasonably priced. Very Satisfied

I can't tell you how helpful F.P. and the Ingold team has been over the years aced especially…read moretoday! They moved mountains to help get us to one of the rare dmv appointments:) Always quality service, kind aces personable team, and competitive pricing. Plus just caring. Keep it local!

Needed a quick oil change. They did a great job and were fast and efficient. Sat in the waiting…read moreroom and was in and out in an hour. Thank you!

Joe AND joseph both mechanics assisted and match my wheel alignment issue to fix it at right…read moreprice without over selling. my impala runs smooth and much better now: past symptoms of pulling on one side is solved. expert, reliable,cost effective, simple way of explaining, listening ,need based, trustable, proper diagnostic, through, kind nature, better than other places i been for same problem. business set up in organized lay out, spent enough resources and time with me to fix my issue.. good will ,satisfied and recommended for repeat business.

I got some service here just recently. It's impossible for me to know if I got a good deal or not,…read morebut judging by the well worn (but clean) office, I think so. I am here all the time for the Food Lion Grocery store in the same parking lot, and the ABC Liquor store across the street so I figure if worse comes to worst, I can always walk back home with something in my backpack. They did the work quicker than I expected and didn't mind that I left the car in their lot for a few days. So far so good. The stickers on the front door don't say if they take American Express, but the kind proprietor said he could do it if he had to. I said, to cover their extra fee? He said yeah. Well that worked better for me, so it worked out well. (to be clear, I paid the extra fee)

We started out taking our Mercedes here for service which is excellent...if it ain't broke they…read moredon't fix it. We liked it so much, we now take our Honda, Subaru and Ford here for all maintenance and repairs. Never had a bad experience at Lonnie's.

Brought my car in because it started dying any and everywhere. I couldn't trust to drive around a…read morecorner and get back! Took it to Lonnie, who assured me they could find the problem and fix it. They kept my car for a WEEK and hadn't looked at it. Replaced a BRAND NEW part and said it was fixed. I drove out with the SAME PROBLEM I brought it in for. Charged me $520!!!!!! I wouldn't let them TOUCH my car again!!!

I had a great experience here. I'm a bit inexperienced when it comes to cars. Ace made me feel…read moreright at home! My car was done in 3 hours for a reasonable price. As I was leaving, Ace made sure to give me some good advice and gave me his business card so I can contact him if I ever need help again in the future. I will be coming back to Couch Automotive Repair!!

DO NOT USE COUCH AUTO FOR ANYTHING!…read more I was referred to this business and they may be super friendly to start with, but they will screw you over! I was getting regular maintenance (oil change, tire rotation, inspection, air filter cleaning) not on just 1 car but 2, not including my family members that will also NO LONGER go to this business. I am a female and I feel that I was totally taken advantage of, I was told my car was leaking oil and I needed a new oil housing, that was a lie along with the K&N air filter I was told I was purchasing to switch out with my current K&N for cleaning purposes. The filter that was installed was NOT what I paid for. I have gone elsewhere because of this and at the time of the "oil leak" I had 2 other mechanics look at my vehicle and said it was not leaking oil.... Also my driveway is white and I think I would see leaking oil over 3000 miles ago.... Save your money and go elsewhere! The "manager" is by far one of the rudest managers I have ever met, and I'm a manager at a business as well!

I absolutely love this business, its services and customer care. They service my Lexus and Hyundai…read moreTuscon and have replaced brakes, tires, taken care of all routine maintenance as well as given me sage advice without selling me unnecessary work. I will continue to travel over half an hour to give them my business!!

This is the best service I have ever received! Carrie was the nicest & most knowledgeable car…read moreperson I have ever dealt with. I was kept informed and updated on the repairs. I would give all the stars if i could.

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

My experience at honest automotive was smooth and hassle free. I originally came in for an oil…read morechange and to get my tires checked out and was quoted $105 which I felt was a fair price. I ended up needing more work done and while it was expensive as cars are it didn't cost an arm and a leg. Gia the manager was also just pleasant to talk to and very communicative overall. She even offered to let me come around the desk to type in my credit card number for privacy which I felt was a thoughtful gesture. Overall my experience was great and my car feels better! Thanks honest automotive!

I went in for an oil change and ended up needing a lot of additional work. They were very thorough…read moreand detailed in letting me know what repairs were necessary. I felt like prices and options were fair and services were professional.

UPDATE: Lonnie's took a look at the car again, and even drove with me to help identify the sound…read more They meticulously went through different components of the front suspension to try to determine what the issue was. It ended up being a stripped bolt on the front left sway bar link that attached to the subframe. I am impressed with their attention to detail on this, and I appreciate that they really wanted to get it resolved. They also didn't charge me for any of the work, which included a brake flush to fix the brake issue I noticed after the first repair. I highly recommend them, and I think it says a lot about a business when they own a mistake and fix it. Thanks guys!

Great guy. Would definitely recommend to anyone without any doubt. He charged a good price and was…read morefast.

After AAA repeatedly (three trips) failed to deliver a working battery for my 2023 Honda Odyssey, I…read moregave up and found Sean Gordon online. He was working on a job but came later the same day. He picked up the battery from AutoZone and quickly installed it. The back story is that I am in a power wheelchair and require this modified van to get in and drive anywhere. Wheelchair transport trips are $100+. After a 3 day delay caused by AAA, Gordon's Mobile Repair got me on the road again.