Great experience, great communication. Exactly received what I thought and hoped I would. Incredibly fast with prepaid Fedex Overnight. About as seamless as it gets for shipping/buying an expensive item. Highly recommend. read more

Rob rob was helpful and very professional in this transaction. This was the first time which I sold a watch from my collection to Bob's and Rob assisted me with the process and made it go smoothly. ​​ read more

I had a very good experience with Bob's Watches. Brandon Stewart was responsive, transparent and fair.

I had a fantastic experience working with Robinson Phan to sell my watch. After submitting an online inquiry, I got a call back the next morning with a very fair quote. Since I got a higher offer elsewhere, Rob worked diligently to match it. These were the highest offers from the 4 places that gave me a quote. In the end I went with Bob's Watches due to their tremendous personal support + transparent and speedy process. The whole thing took less than a week from when I shipped out the watch (they provided an overnight and fully paid label) to when the quoted payment arrived in full. Communication was on point as Rob kept me updated throughout the process. It was my first time selling a high-value timepiece so I started out very nervous and stressed out. However, Rob's stellar service -- which was supportive, reassuring, and speedy -- turned it into a very pleasant experience. read more

Just wrapped up the sale of a watch with Rob at Bob's Watches and it was a wonderfully smooth and easy process. Used the online tool to get a value estimate of their buy price, submitted an a proper sales inquiry that they reviewed and got back to me. Estimated price, pending inspection, was exactly what the online estimate was. They sent a prepaid and insured shipping label (great peace of mind knowing they had insurance covered) and I sent the watch in. Next day they had it inspected and got me the final offer which was exactly the same as the estimate. Couple business days later I had the funds in my account. Love the ease, love the consistency in their price estimates, no last minute lowering after inspection or anything like that (this, of course, requires an accurate starting description and photos for them to work with!). Rob was a pleasure to work with and pricing was very fair. Will definitely do business with again. read more

Not the best experience this time. I did purchase a previous watch. I was slightly annoyed on that transaction, I purchased the timepiece on line on a Saturday night. They reached out to me on Sunday asking why I hadn't sent in the wire. Duh, it was Sunday and banks are closed. I let it pass, just seemed a little pushy. On my latest experience I made an appointment to see a watch I've been looking for. Great watch, decent price so told them I wanted it. They have a 2.9% charge for a CC so I used my debit card. It was denied as a possible fraud so I called the bank and could not get a live body to fix the issue. While going through this I put my cell on speaker and my 6 figure checking account balance was read out as we all listened. I offered a check and to return after it cleared. Nope, we dont take checks. But we will take cash, like I had over 10k in walking around money. I then offered to pay by CC if they waived the extra 2.9%, a reduction in price of around $300. Not an unusually large ask to close the deal. Nope, we wont do that either. I left empty handed and they still have a watch to sell for a difference of $300. Wow margins are tight. But that night I found the exact same timepiece on 1916, a popular site for buyers and sellers. 2k less than at Bob's. Exact same , full set the works. So I guess I shouldn't complain, they saved me over 2k by not taking my CC, my thanks to them for their rigid criteria. And then to top it off they do not have a restroom to use, but I could drive down the street to a fast food resturant and return. Didn't seem customer friendly to this old baby boomer. And its annoying they will not bring out more timepiece's to explore other options. At any rate that's my tale, take it for whatever you think its worth. BTW, for the right watch and price I'd return, I just wouldn't hydrate before entering the store. And if I want to try on multiple timepieces I'd go to Happy Jewlers in Fullerton, and they will let you use their bathroom! read more

A wonderful experience from beginning to end. Best offer, clearest explanations, fast shipping, personal service.

Hi, to everyone looking for quality watches such as Rolexs. My buying experience with Bob's was exceptional. Very seamless and enjoyable made possible by dealing with Representative Harrison Goldberg. Harrison was very knowledgeable and extremely helpful. He did everything he said he would to make my purchase possible. The watch was for my wife who absolutely loved it. Harrison said the watch was like new and it truly was. My wife preferred the older style so finding this particular watch was fantastic. Bob's is an upscale and very professional company. So don't be afraid to deal with them. I have not been offered any incentives to make this review. We just happen to be very satisfied customers. Happy wife Happy life ! Thanks, James Cooper read more

Bob's watches customer service is fantastic and they always make me feel comfortable in the process. I worked with Harrison and he couldn't have been more helpful and educational for me selecting my watch read more

Worked with Trent and had a really good experience. We felt very safe and there was no question the watch was perfect and the transaction was very straightforward. We live close by and were able to come and see the watch and pay at the store. It's almost like the Carmax of watches. There's definitely no good deals, but there's also zero risk and they are 100% legitimate and ethical. read more

Have so many options on the WWW to buy a watch but keep coming back to Harrison at Bobs Watches. The confidence of receiving exactly what was described with confidence is worth any premium to me. Thanks Harrison. read more

They would not let me use their bathroom while purchasing my $26K watch for cash. They told me I could go across the street to the AAA office. UNBELIEVABLE! read more

I worked with Ramsey Elmewafy He was a pleasure to do the sale with. He was very helpfully with the paper work and keeping me informed. I contacted several other watch places in the Atlanta area. Bob's Watches made the best offer ! read more

I just made my second purchase from Bob's watches and it went really well. The watch was as described and Harrison was a pleasure to deal with. I highly recommend Bob's watches. Richard read more

Bob's Watches - Rolex Datejust - Watches Near Me - Newport Beach, California

A great seller and buyer of Rolex, and other luxury wristwatches. How it all works: They are solid and do a fantastic assessment via photographs that you supply them. Then they give you a quote, most usually in email. Another assessment is performed when they receive your watch, via FedEx which they cover. A couple days later you get your payout in a variety of ways. Most importantly, they offer the best prices for your watch. Customer service is top notch too! I've worked with Harrison Goldberg and Nicole Payer - both just absolutely fantastic, honest, and polite! I've sold a few watches and have always been very satisfied! read more

Title: Quoted $6,500, paid $5,600 -- and told my wire was sent when it wasn't I sold two watches to Bob's Watches (a Grand Seiko and a Cartier) and was quoted $6,500 for both. After in-person inspection, the offers were reduced -- the Grand Seiko from $3,500 to $2,700 and the Cartier from $3,000 to $2,900. The Grand Seiko was still under manufacturer warranty, and in my opinion the sharp reduction on it wasn't justified. The payment experience was the real problem. On Friday I was told in writing that my wire had been processed, with funds arriving by Monday at the latest. The wire confirmation their own staff later sent me shows the wire wasn't actually created and authorized until Monday afternoon. In the meantime, my sales rep was unresponsive to multiple emails and calls, and their rep apologized in writing for the delay. Funds arrived end of day Monday. They may be a fine option for buying, but based on my experience I wouldn't recommend them for selling. read more

My recent experience with Bob's watches left me surprised how efficient the process can be. I was working with Rob, he provided a fair estimate, fast communication and overall pleasurable transaction. I highly recommend Robinson Phan ! read more

I purchased from Bob's Watches for the first time. I worked with Alayna to order my "grail" watch (Batman) on Monday at 12:45 PM, and it was delivered at 11:38 AM the next day. The watch is as described on their website with full documentation (tags and all). It was a great purchasing experience, much better than going to an AD and them telling me they can put me on a waitlist and give me a Rolex magazine, or going to another AD, owned by Rolex, making money by overcharging you for their "Certified Pre-Owned" watches. I can only recommend Bob's Watches if you don't want to wait for a Rolex to be "assigned" and don't want to buy stuff you don't want just to get consideration from AD. read more

traded a watch for a watch - incredible communication, expediency, and fairness - recommend Ramsey highly

This place may have plenty of overpriced select time pieces and if you are looking at selling a watch might as well sell it privately. Maybe when you are trading a watch the prices may be palatable. I would never know as I definitely not coming back. read more

Overall entire experience was painless, from trading in Rolex to purchasing another Rolex. Ramsey was very helpful throughout process. I will shop again in the future read more

I purchased a Rolex from Bob's Watches in June 2025 that was listed and verbally described as being in "Excellent Condition." Nine months later, when I attempted to resell the watch through a reputable luxury dealer in my current city, I was informed that the bracelet and clasp had been significantly over-polished -- to the point that the metal edges were rounded. In the secondary market, excessive polishing materially impacts value. Because of this condition issue, the dealer reduced their offer by $3,000 to account for the corrective work required to restore it to true "excellent" standards. I contacted Bob's Watches to discuss the discrepancy and was told that someone from their sales team or even their CFO would follow up with me the same day. Unfortunately, no one reached out as promised, which was disappointing given the seriousness of the concern. As a buyer, I relied on the "Excellent Condition" grading when paying a premium price. In hindsight, I strongly recommend that anyone purchasing a pre-owned luxury watch have it independently inspected immediately upon receipt -- particularly for signs of over-polishing. Condition representation directly affects market value, and buyers should protect themselves accordingly. read more

I have two experiences with Bob's. I've bought and sold watches with Bob's and the experience is top notch. Bob's is well known in the secondary watch market as one of the most reliable places to get luxury watches and the experience only confirms this. Selling: Selling my watch was super easy, I sent an inquiry on their website to obtain a price quote for selling my watch. I received a price quote along with a shipping label to send the watch in for their inspection. Since I live locally in Orange County, I made an appointment to stop by to have my watch inspected and ultimately, receive a check. I do want to note that my original quote was slightly reduced from the original offer since the watch needed a service. All in all, I'd say in less than an hour, they inspected the watch and handed me a check right there, which leads me to my next experience. Buying: Bob's website is great since it is continually updated and easily searchable for the watch you may be looking for. I found the watch I wanted, purchased it online and it was shipped overnight. I could have gone into the store to get it, but I have all the tools necessary to make adjustments to my watch band etc., so shipping worked out fine and of course a signature was needed for delivery. The watch was in the exact condition as noted on the website. I received mine in a Bob's watch box (since the watch I purchased did not have the original box/papers) and the necessary paperwork from the purchase. Buying second hand can be scary, given the worry of fakes, but Bob's authenticity guarantee along with their reputation in the watch industry allows for a very comfortable experience. I'd definitely recommend Bob's and will likely buy from them in the future. read more

I was quite skeptical about Authorized dealers and going to a reputable watch shop due to the numerous counts of issues, scams, price offers, and reports you hear from others experienced. Going to Bob's was not the case at all and the front desk, Leah and Ricardo were very sweet as soon as I walked in. Then was greeted kindly by Sean the sales rep. Solid and great guy who genuinely was helping out and ended up walking out with a trade i was happy with! Treated very well during the whole process and made it clean and smooth transaction. Highly recommend and my perspective definitely shifted after working with Sean and Bob's watches. Appreciate you and you got a great Sales rep with your team! read more

Bob's Watches - My new Omega Speedmaster Reduced - Watches Near Me - Newport Beach, California

I had been working with Ludo regarding the purchase of a Cartier Santos Galbée and had multiple email exchanges indicating my intent to move forward with payment. We were supposed to connect today to finalize the purchase, and I called and left a voicemail when I was unable to reach him. Unfortunately, while I was actively attempting to complete payment, the watch was sold to another buyer without communication or follow-up. Given the level of interest and the ongoing discussions, I found this disappointing and not reflective of the level of customer service I expected during a significant luxury purchase. Additionally, during our interactions, Ludo repeatedly referenced having "hundreds of customers," which conveyed the impression that me as an individual customer did not particularly matter. While I understand these watches can sell quickly and sales teams manage many clients, a more attentive and communicative approach would have gone a long way. Clearer communication or even a brief courtesy hold pending our scheduled conversation would have been appreciated. read more

The perfect location to buy a watch. Transparent and service is top notch. Price is what they ask for and if you like it, you buy it. No gimmicks, no negotiations. Just a simple transaction. read more

My experience with purchasing online and taking delivery in person was excellent. The website was very detailed and easy to use with confidence. Laura Cohen was super responsive by email, very pleasant, and helpful from start to finish. Truly a great experience! read more

This was my first watch purchase as a gift and Kayla was absolutely the best to work with! She was very responsive, helpful, and easy to work with. After a delivery snafu (my own fault), they quickly corrected it and the watch was delivered! Would highly recommend and no doubt I'll be a return customer! read more

Received a new (to me) Rolex from Bobs one day after they received my trade-in using their free insured FedX shipping. Good value on trade and competively priced new timepiece which is in perfect shape with all original papers and box. The entire process took only a few days from mailing in the trade to receiving the new one. Harrison moved things along and provided constant updates. I recommend Bob's as a quality supplier high end time pieces. read more

Harrison was great to work with and very responsive in all communications. Would definitely work with him again.

I am almost 70 years old, from the "old school," and frankly, I do not trust most online retailers. In fact, three local watch dealers warned me not to sell my watch online. They claimed online dealers are known for quoting high prices initially, only to drastically reduce the value once they receive your watch.I found this to be a total lie. Dealing with Robinson Phan at Bob's Watches completely exceeded my expectations.From the moment they valued my Stainless Steel Daytona Cosmograph to the time I received my wire transfer, the entire process took only six days. Robinson, aka "Rob" (ext. 124), was excellent to work with. He kept me updated throughout the entire process. Everyone may not have as fast of a turnaround as I did, but the level of trust and professionalism here was unsurpassed. I would highly recommend Rob and Bob's Watches. Truly great to work with! read more

I sold my mens Omega Constellation watche to Bobs in the past two weeks. The price was fair to me and the service, especially from Laura, was like nothing I have ever experienced in customer service. She follows up without hassling you and keeps you fully informed of when the watch has been received and your check sent out. There were no delays in any of the processes. They quoted me a price from a photo I emailed to them then gave me a quote subject to receiving the watch from Fedex which they paid and insured. I accepted the quote, sent them the watch and they called me to say it was a little scratched and needed to be polished. They lowered their prIce an acceptable amount and the check was sent in overnight Fedex. Seamless perfection in the whole transaction. So, I then sold them my wife's Omega Constellation!!!!!!!!!! read more

Bob's Watches - Omega Constellation - Watches Near Me - Newport Beach, California

staff is amazing (Harrison in particular) and the experience was terrific. They answered questions and dealt with my particular shipping needs. read more

I've bought from Bob's in the past. Gorgeous watches, good communication, prompt, very reputable and trustworthy.

Based on the information provided, it appears an instant offer was not extended. Instead, I received a request for a phone call to gather additional information, despite already completing a detailed submission with extensive information and multiple photos. read more

Dealing with bobs was a great experience I got the watch I was looking for The salesperson Harrison was fantastic every step of the way and made the whole process fast and easy. I look forward to dealing with them in the future read more

Ramsey was super easy to work with. He was on top of getting me a label sent out and emailed me once he received the watch. He gave me an expected timeframe of when things would be done and when to expect payment. Very smooth and easy transaction, highly recommend! read more

I sold a 4 year old Panerai to them. Good condition. Full set. I worked with Robinson Pham. He did not respond to emails throughout the process. In addition when he called after receiving and inspecting the watch he told me that the offer was going to be $500 short of the estimate for needed servicing. I pushed back on this as the watch had recently been serviced and was in full working order. I told him to cancel the deal and send the watch back at which point he asked to put me on hold to check with someone, came back quickly and said this was a mistake and that it would only be a $100 reduction for polishing. I'm giving 2 stars because I got paid quickly. Otherwise, I don't trust them and won't use them again. read more

Fantastic experience with Bob's watches. Ramsey was great and would not hesitate to do business again.

I spoke to a gentleman named Wesley Bandy. Wesley explained the whole process of selling my watch to Bob's Watches. As the process unfolded he walked me through step by step. No surprises, fair price, smooth and quick process, very professional. read more