My husband has an expensive watch that he has adored for years. The band was starting to get weak…read more This is definitely the place to for high end watch repair. The value is undeniable. We will definitely bring more watches in if needed.

I bought a Rolex without seeing it in person first and it was more beautiful in person than in the…read morepicture. Service is impeccable. Prices are phenomenal.

I reached out on Yelp asking multiple jewelers about medium thick chains for memorial necklaces…read moresince we want something durable. Guy from Jeweler's Touch stood out in his quick responses and helpfulness. When we arrived that evening to speak to someone, Brandon was amazing. He was friendly, super patient, and explained everything. He understood how difficult it was to look for rose gold chains, especially when thicker too. I was super indecisive and he gave me all the time in the world to look through their gold book which had all kinds of designs and thickness scaled to life size so I could place my pendant on it to imagine how it would look. He also brought out samples of chain types as I picked out ones to see if I'd like the look in person. He ended up finding an estate gold chain that looked absolutely perfect for my husband's pendant in shine and style. We tried it for a few days (they give you 30 days hassle-free) and my husband knew it wasn't the right length of style for his personal preference and our tuggy toddlers within one day. It was gorgeous and I wished it worked out, but maybe not for us. We came back a few days later after Christmas Eve and Brandon helped me out again with the return and gave me suggestions for the length of my husband's necklace based on preference. I saw people coming in and out during the two times I went and I see why. These people are amazing, patient, knowledgeable, super friendly and not pushy at all. They want to help make happy customers who are looking for that perfect jewelry. Although we are still on the search for the "perfect" chain for each of us (we are not major jewelry people but need this to be just right for us in every way), I appreciate the help that Jeweler's Touch gave and would recommend them for anyone looking for a custom piece or specific jewelry services.

Ask for Jimmy, he is the best! He was so friendly and helpful, and repaired my father in law's…read morewedding ring beautifully. I will definitely go there first for any jewelry purchases or repairs in the future. Would highly recommend!

I've finally found a jeweler I can trust. They have been fantastic to work with, helping me select…read morethe perfect gifts for both my wife's birthday and Mother's Day. Raquel provided exceptional service she was incredibly helpful, knowledgeable, and genuinely friendly throughout the entire process. I was also thrilled to learn that they handle custom pieces, which is exactly what I was looking for. Highly recommend them for anyone looking for high-quality jewelry and a personalized, stress-free experience.

Woman up front was incredible. She was friendly, approachable, curious, and eager to help us find…read moresomething. The two men working at the Rolex booth in the back this Saturday afternoon were extremely off putting. Cold. Ignored. Asked them a few questions and received 1-word curt replies before they went back to talking to each other and looking at their phones (store was completely empty with no other customers). If you want to be sized up and judged by pretentious snobs, then grovel to be on a waiting listing, this is the Rolex AD for you. This is the exact experience you read about online that pushes people into the gray market. What a bizarre industry where people eager to spend $20k+ get treated subhuman for not stapling a bank statement to my forehead and donning a designer suit.

Joshua is really personable and very helpful. He is very knowledgeable and great with watches…read more Well, he was trained and got his degree in watch repair in France and worked in a lot of reputable high end watches entities. Very detailed oriented. He has great costumer service attitude, very funny but most importantly he knows his watches and he loves what he does. He takes his time and really value his costumers and from the short time we were there i can tell that his costumers love him. Joshua's watch repair is the place to go for all your watch needs, someone you can trust. Thank you Joshua

I dropped off my neovintage watch at Joshua and he was a delight to work with. Omega Boutique had…read moretold me that I needed a complete overhaul since the water resistance was non existent on my diver watch. Took it to Joshua and he was so nice and great with communication. Told me I just needed 4 new gaskets and he was so reasonable. I will start taking all of my watches to him. When I get my watch back from him, I'll show the world his handy work too.

My fiancé and I visited HJ a few years back and had a decent experience. It felt a bit rushed and…read morechaotic considering how crowded the establishment can get so we were unsure if we wanted to return and give it another go to search for our dream rings. We went back recently and Jacquelyn was such an amazing help! She's very knowledgeable and makes the appointment feel personal and comfortable. She allowed us to take our time going over different options and helped us through the whole process without any judgment. I also brought in my parents to look at upgrade rings and they had a very enjoyable time with Jacquelyn as well. She was able to introduce some new diamond shapes that she felt my mom would like and she was right on the money! My mom loved everything that presented to us. We can't recommend Jacquelyn enough! If you want a thorough, seamless, and personal experience at HJ, definitely book your consult with Jacquelyn. We'll forever be going to her for all of our jewelry needs.

I had Marcella help me pick out my engagement ring a few months ago and she got it done and ready…read moreto go in less than an hour instead of waiting weeks! She was super nice and super friendly and had amazing customer service! I'd definitely recommend asking for her whenever you come to visit or are interested in getting your ring!

Been coming here for years, both buying watches and replacing batteries for my watches. The prices…read morehave always been fair, along with what they charge for a battery change and watch repairs. From buying my 1st watch from them about 8 years ago (Citizen Eco Drive) to my latest G-Shock, really great place for all your watch needs. Highly recommend as I will continue to be a loyal customer for their 5-Star service. Hope to buy a GMT from them someday .

Had an amazing experience here! Joel was the representative assisting when I came and he was…read morehonest, transparent, thoughtful and just an overall pleasure to deal with. He offered very reasonable pricing to have my watch polished and did a fantastic job. Additionally, I was in the market for a new watch and he was very knowledgeable. Ended up walking away with a very sleek daily Nixon watch and a sparkling clean Burberry (the watch I brought in to be polished). My Burberry watch is around 3 years old and it looks almost just like the day I got it. Thank you so much Joel! You are amazing to work with.

We had a great experience at this shop. Anthony provided exceptional customer service and was…read morefriendly, knowledgeable, and genuinely helpful throughout the process. We brought in two watches for repair and resizing. One of the watches had an issue where a link kept coming loose. Instead of simply replacing parts, Anthony took the time to assess the problem and suggested an alternative solution that effectively fixed it. We really appreciated his willingness to find the best option for us. The repairs were completed efficiently, and we left feeling confident that our watches were in good hands. Thank you to Anthony for the excellent service!

Slow repair service. They have had my watch for 4 weeks to replace a movement and it still is not…read moreready. Far too long to wait. Was told it would take two weeks. Was told after 3 weeks that the movement has arrived but it hasn't been installed and to wait a week. Told the same thing after 4 weeks after going into the store because no one picked up the phone. Replaced batteries fine but most places can do that without tacking on a warranty charge.

came in last minute to resize my watch. 15$ to size the watch not bad. Gentleman was very nice and…read moresocial. I had the pleasure of doing business with him. Definitely come here for any watch needs. this neat little shop also sells watches and jewlery

Just had my watch serviced by Mike the owner. He's been in this same spot for 19 years and does a…read morephenomenal job!! In and out in no time at all, prices are much better than any big box or jewelry store, and he's super cool to chat with. Customer for life, won't go anywhere else now.