Took 5 watches to get some batteries replaced and took 2 other watches to get new capacitors. They…read moreweren't able to do one of them because the watch was designed weird, but everything else went without a hitch! The watch guy was able to explain how to set the time on one of the watches, very honest when he said the watches I had taken for new capacitors were complicated. I spent about 20 minutes figuring out how to set the time on the most recent one I picked up. They're pretty fast too, for the battery replacements, the four I was able to get replaced in an hour for a cool $80. For the other two I was originally told 2 weeks since they needed to order the parts, got the first one back in a week and the second in 8 days. Those ran me a cool $200 total for both. The girls up front are nice and pretty funny. They were watching the World Cup and one of them sounded very passionate about soccer. She also recommended a nice watch brand which I'll probably be on the lookout for. I'll definitely come back for any maintenance I need for my watches.

My husband has an expensive watch that he has adored for years. The band was starting to get weak…read more This is definitely the place to for high end watch repair. The value is undeniable. We will definitely bring more watches in if needed.

Shoutout Jimmy, went to get a watch resized and he took care of me. Highly recommend coming here if…read moreyou value a shop's character.

Saturday night at the Taste of Yorba Linda and who knew that, as I walked around, not just enjoying…read morethe food, but the different vendors that I would have an amazing experience with Tatiana!!! Personally, caring, friendly and a genuine huge heart! Thank you for providing us with an exceptional customer service experience! Love our bracelets!!!

After having a "cold shoulder" experience at another Rolex AD my fiancé and I were pleasantly…read moresurprised by our experience with Swiss Watch Gallery! Christie helped us and took great care of us! She was very welcoming and patient with us while we checked out a few watches and narrowed down exactly what I wanted to try and get for our wedding. We had such a good experience that after registering my interest for the watch I liked, we decided to check out some of their wedding bands. We ended up picking out 2 beautiful rings for our wedding! Overall my experience was amazing! I highly recommend checking them out and asking for Christie, she was terrific to work with! Hopefully I can get my dream wedding watch!

was on list for 6 years for a rolex submariner. had to get a datejust from them to move up in…read morepriority. never got my submariner, and now they lost their rolex AD license (prob got caught by rolex doing this shady stuff )

Joshua is really personable and very helpful. He is very knowledgeable and great with watches…read more Well, he was trained and got his degree in watch repair in France and worked in a lot of reputable high end watches entities. Very detailed oriented. He has great costumer service attitude, very funny but most importantly he knows his watches and he loves what he does. He takes his time and really value his costumers and from the short time we were there i can tell that his costumers love him. Joshua's watch repair is the place to go for all your watch needs, someone you can trust. Thank you Joshua

I dropped off my neovintage watch at Joshua and he was a delight to work with. Omega Boutique had…read moretold me that I needed a complete overhaul since the water resistance was non existent on my diver watch. Took it to Joshua and he was so nice and great with communication. Told me I just needed 4 new gaskets and he was so reasonable. I will start taking all of my watches to him. When I get my watch back from him, I'll show the world his handy work too.

8/24/26 I have been…read morelooking for jewelry repair shops in my area for the last month. I have one eternity band that lost a stone, one bezel ring needed to be downsized and another bezel ring needed to have the stone replaced (due to poor quality). I drove over and got confused thinking this place was in the jewelry mart that I once visited prior. I noted that the jewelry mart was dark without any open signs or people walking inside. I called the Yelp number to ask if they were still open since it stated they were open until 6pm. A nice gentleman answered to phone and told me where they were located. Come on in, we are still open. As I approached the store, I saw two armed guards in front, and an empty queue line outside. The guard opened the door, I walked in and was welcomed by approximately 10 people to my left. It was slightly startling at first/like a car salesman place but it was less intimidating. I walked to Sean who greeted me and asked me to meet him at the counter behind me. I glanced around and noticed ICE, ICE baby everywhere. So much bling, I would have benefited from shades for sure. Sean came over quickly, introduced himself and got details of what brought me in today. We discussed each repair, resizing and stone reset or replacement request. He wasn't too sure about the elongated, bezel stone swap out. He said it may be pretty expensive and not sure if I would like to proceed. He asked why I wanted to replace it and I told him the quality of the stone was poor so I got a replacement. He gave me on the spot pricing for the repair and resizing. He offered to try something first for my swap request... he took the ring back and cleaned it up thinking it may have just needed a freshen up. Unfortunately, he agreed the stone quality was not as good. He then offered to get a second opinion about the swap out. A few minutes later, he and owner Gabe came out. Gabe gave me a quote for $400. He read my face and offered $100 less for the service. I agreed to the updated pricing and was happy. I agreed to the price to get all three items worked on. He informed me if I came in 2 hours early, I could have brought all 3 home with me same day. I was surprised and asked for details. Apparently, they have multiple repair folks, stone setters and watch workers in back. You can see all the staff members working in back with live camera feeds. I even saw a lady recording her stone setting process. I found this to be a very cool experience even though I didn't get to see it done on my own ring. Sean documented all the work for each item and placed it in their respective envelopes, I paid and off I went. ETA for completion next day or the following day latest. He gave me a heads up about the completion notification will come digitally when each item is ready. I can choose to wait for all three to be done before pick up. I greatly appreciated Sean's patient, inquisitive attitude concerning my swap out stone and attention to detail when it came to documenting item specifics. So far, a great experience with them! If you're looking for jewelry repair or looking for a new piece of bling, please stop in! Will provide an update when I get my rings back :)

My fiancee and I ordered our wedding bands here. We went in not knowing exactly what we wanted…read more Amir was extremely helpful! Normally my fiancee is a little indecisive, but Amir was able to help her narrow it down, and we ended up leaving with our new wedding bands the same day! If you ever need any help deciding on some wedding bands, Amir is the one to see!

Been coming here for years, both buying watches and replacing batteries for my watches. The prices…read morehave always been fair, along with what they charge for a battery change and watch repairs. From buying my 1st watch from them about 8 years ago (Citizen Eco Drive) to my latest G-Shock, really great place for all your watch needs. Highly recommend as I will continue to be a loyal customer for their 5-Star service. Hope to buy a GMT from them someday .

Had an amazing experience here! Joel was the representative assisting when I came and he was…read morehonest, transparent, thoughtful and just an overall pleasure to deal with. He offered very reasonable pricing to have my watch polished and did a fantastic job. Additionally, I was in the market for a new watch and he was very knowledgeable. Ended up walking away with a very sleek daily Nixon watch and a sparkling clean Burberry (the watch I brought in to be polished). My Burberry watch is around 3 years old and it looks almost just like the day I got it. Thank you so much Joel! You are amazing to work with.

We had a great experience at this shop. Anthony provided exceptional customer service and was…read morefriendly, knowledgeable, and genuinely helpful throughout the process. We brought in two watches for repair and resizing. One of the watches had an issue where a link kept coming loose. Instead of simply replacing parts, Anthony took the time to assess the problem and suggested an alternative solution that effectively fixed it. We really appreciated his willingness to find the best option for us. The repairs were completed efficiently, and we left feeling confident that our watches were in good hands. Thank you to Anthony for the excellent service!

Slow repair service. They have had my watch for 4 weeks to replace a movement and it still is not…read moreready. Far too long to wait. Was told it would take two weeks. Was told after 3 weeks that the movement has arrived but it hasn't been installed and to wait a week. Told the same thing after 4 weeks after going into the store because no one picked up the phone. Replaced batteries fine but most places can do that without tacking on a warranty charge.

came in last minute to resize my watch. 15$ to size the watch not bad. Gentleman was very nice and…read moresocial. I had the pleasure of doing business with him. Definitely come here for any watch needs. this neat little shop also sells watches and jewlery

Just had my watch serviced by Mike the owner. He's been in this same spot for 19 years and does a…read morephenomenal job!! In and out in no time at all, prices are much better than any big box or jewelry store, and he's super cool to chat with. Customer for life, won't go anywhere else now.