My fiancé and I visited HJ a few years back and had a decent experience. It felt a bit rushed and…read morechaotic considering how crowded the establishment can get so we were unsure if we wanted to return and give it another go to search for our dream rings. We went back recently and Jacquelyn was such an amazing help! She's very knowledgeable and makes the appointment feel personal and comfortable. She allowed us to take our time going over different options and helped us through the whole process without any judgment. I also brought in my parents to look at upgrade rings and they had a very enjoyable time with Jacquelyn as well. She was able to introduce some new diamond shapes that she felt my mom would like and she was right on the money! My mom loved everything that presented to us. We can't recommend Jacquelyn enough! If you want a thorough, seamless, and personal experience at HJ, definitely book your consult with Jacquelyn. We'll forever be going to her for all of our jewelry needs.

I had Marcella help me pick out my engagement ring a few months ago and she got it done and ready…read moreto go in less than an hour instead of waiting weeks! She was super nice and super friendly and had amazing customer service! I'd definitely recommend asking for her whenever you come to visit or are interested in getting your ring!

This is a GREAT place for all jewelry repairs, custom pieces and all other items. I had them make a…read morependant into a broach for my mom for Mother's Day's. Sadly my mom was in another state helping her sister as my Aunt's husband was critically ill. Unfortunately, my uncle died, and my mom would there for the funeral on May 9 and Mother's Day is May 10th. I was flying there for the funeral, so I wanted to bring this with me when I flew out on May 6th. I asked for it to be completed no later than May 5th. There was some miscommunication with their repair service and missed the shipment. I was heartbroken. But they had someone drive up to Brea from Los Angeles to personally deliver this piece so I can surprise my mom and make her smile. THIS level of kindness and excellent customer service is rare and I will be grateful to them for going above and beyond. Thank you for making a hard weekend into something a little more brighter. This is my mom wearing the piece.

My fiancée and I are so grateful for all the help Rameez have been to our family. He is truly so…read morekind and supportive throughout the entire process. Can't recommend this place enough!

Came in and signed up for some models that my wife has been wanted for some time. Came to see Jay,…read moreand let him know which models my wife wanted. After some time, he was able to get it for her. Now she is a happy wife and appreciate Jay for taking the time to helps us. Will definitely come back for the great service.

Stopped in at Hing Wa Lee jeweler on a Sunday afternoon with no appointment. I had been researching…read morewatches online and decided I wanted to pick up a watch to celebrate a recent work achievement. Hank greeted me when I entered and was very helpful. He immediately showed me several Rolexes, including an Explorer that was available. He also showed me several Tudors that were beautiful pieces. I eventually settled on the Explorer and am thrilled with the purchase. The experience was very pleasant as we chatted about different watches and their features. Hank was very knowledgeable about all the watches we looked at. I highly recommend this location and hope to be back for more purchases in the future.

Great service, knowledgeable staff and good selections of jewelry. I also trust them with my…read morejewelry and orders.

Had to cut off my wedding ring when I decided to put it on the wrong finger and it would not come…read moreoff. So I took my setting to Linda and she helped me design a new ring and it is beyond beautiful and more than I could have imagined. I love it so much & would definitely recommend Mandel jewelers to anyone. They also serviced our Rolex's and did an amazing job making them look brand new

This is by the far the best jeweler I have ever been to! Expertly has handled many custom designs…read morefor me and my family!!!

Tim and Lance were such wonderful jewelers! After trying multiple jewelry stores in search of a…read moreperfect engagement ring, I found L. Geiger Jewelers. While other jewelers tried to sell me overpriced pre-made rings, Tim explained the whole process in detail and helped me choose the perfect diamond and band for me, while being very transparent about prices. I also had a very short timeline but Tim rushed the order for me and had the ring for me within a few days! Even when I came back in to have the ring resized, they were able to do it for me within an hour. This is why you support local businesses! Thank you Tim and Lance for making my proposal so much easier!

Always a good experience in the store but just prepare to be there for about an hour. Every time I…read morego, it typically takes an hour or more to get everything done. I recently returned for a ring inspection and cleaning and was so satisfied with the outcome of my rings. It looked brand new!

I recently visited Jared in Brea to have my engagement ring and wedding band cleaned, inspected,…read moreand sent out for the routine semi-annual maintenance I've received there in the past. Unfortunately, my experience with JD was disappointing from when I requested my rings to be serviced. When I arrived, he initially told me the process would take about 10 minutes and that he would clean, inspect, and check the prongs unless I wanted the rings sent to the lab for a more thorough service but would take 3 days I agreed to have them sent to the lab which is what I typically do. At that point, the interaction noticeably changed. JD insisted also that my engagement ring/band were platinum, despite me explaining that my rings are white gold and only my husband's band is platinum. Even after I pointed out that the receipt itself listed the metal type as "WG 18K," he continued to insist it was platinum on the system.   The bigger concern came when I reviewed the intake receipt. Total rings sent for service were listed with a value of only $3K, despite being worth approximately $25K, and the description of the center diamond was incomplete. JD initially told me the information was there, but when I pointed out the discrepancies, he crossed out the $3K value by hand, replaced it with $25K, and initialed it instead of getting a new receipt, he even if he showed me the print screen that it was changes to $25K.  This did not inspire confidence when leaving a valuable pieces of jewelries in their care. He also sent a copy of a receipt via email.  I also noticed that the photo taken of the diamond's GIA number was blurry and unreadable. When I explained that previous receipts had included much more detailed documentation, including the GIA number written out, Sophie stepped in to assist who has been witnessing the entire interaction. She reviewed my concerns, agreed that the GIA photo was not clear, verified my information, and took the time to compare the documentation with prior records. Because I was uncomfortable with how the intake process had been handled, I requested that the pieces be processed separately, as they had been in previous visits. Sophie accommodated my request and ensured the documentation was completed properly. I want to recognize Sophie for her professionalism, patience, and willingness to address my concerns. She turned an increasingly frustrating situation into one that felt much more secure and transparent. When customers are leaving valuable jewelry for service, accuracy, attention to detail, and professionalism matter. Unfortunately, JD's attitude, dismissiveness, and lack of customer service made what should have been a routine visit feel tense and uncomfortable.  If there's one thing more precious than a diamond, it's confidence in the paperwork that goes with it--and that was in noticeably short supply with JD. Thanks to Sophie for stepping up!

My Mother wore a necklace that was a true one of a kind Franken-piece. She had it most of her…read moreadult life and kept redesigning & modifying it by adding gold & little diamonds scavenged from other pieces! She wore that necklace 24/7 for probably 50+ years. When my Mom passed away 3 years ago, that necklace was entrusted to me. Although it had a broken clasp, it is now an heirloom & is priceless to me! Finding somewhere to trust with the clasp repair proved challenging as I didn't want the piece to be sent off to parts unknown for repair by persons unknown! And then I found Beyond Two Rings in La Habra. I walked in on a Saturday morning & was immediately greeted by Daisy. After a brief consultation I was confidently sure I was in the right place. Repair work is done onsite by a master jeweler! Pricing is transparent & reasonable. The repair was beautifully done in a week. The business is family owned & operated - Which I love. I highly recommend Beyond Two Rings as a premier place to purchase, design, or repair your precious jewelry!

Great customer service!! Had no idea they were in my backyard! I had to change my dad's watch…read morebattery & they were closing but they stayed open just for me . Now I know where to go to change my dad's watch and the jewelry is nice too .

I had an amazing experience at Robbins Brothers, and it's all thanks to Christian! From the moment…read moreI walked in, he made the whole process feel easy and fun. He's witty, honest, and genuinely one of the best people you'll work with in any retail experience. I wasn't expecting to find my upgrade so quickly, but within the first hour I had found exactly what I was looking for. Christian never made me feel pressured -- just guided me toward the perfect choice. Highly recommend asking for him by name! Remember to ask for CHRISTIAN and he will roll out the red carpet for you too!!

I had a great experience at Robbins Brothers today, specifically thanks to Eric…read more As someone who deeply appreciates horological pieces and the craftsmanship behind a fine movement, it was a breath of fresh air to "talk shop" with someone who actually understands the nuances of quality. Eric is incredibly knowledgeable and made the entire process feel like a partnership rather than a transaction. While Mary does a fantastic job taking care of my wife Priscilla's jewelry needs, I'm glad to say I've officially found "my guy" for my side of things. What I appreciated most was Eric's willingness to help me look toward the future. My daughters are still in their teens, but I've started investing now in high-quality rings and men's bracelets for my future sons-in-law and daughter-in-law. I want to ensure these legacy pieces are secured for their major lifetime events, and I trust Eric's eye to help me find the right items as they come across his desk. If you want someone who respects your time and shares a genuine passion for fine pieces, ask for Eric.