I got the cutest pair of Chanel capris. Everyone working there was extremely sweet and welcoming…read moreand they even had the cutest little dog to greet you. So many cute hidden gems in there like vintage Chanel, St. John, D&G, and cavalli!! All for a good price for what it is. Would come back 100%

I purchased a Louis Vuitton bag from this store through eBay, and it was listed as "new with tags."…read moreHowever, when I received the item, it was clearly used--with visible stains inside, dust mites in the creases, and a strong, stuffy odor. There were no original tags as claimed in the listing. This was meant to be a Mother's Day gift, and I never would have spent over $1,600 on a used item falsely advertised as new. I contacted the seller within one hour of receiving the bag, and I even called the store multiple times to try and resolve the issue. Each time, they refused to take responsibility and told me to deal with eBay directly, despite their misleading listing. This store clearly lacks honesty and accountability. Avoid at all costs--you cannot trust the condition of what they're selling, and if something goes wrong, they won't stand behind their products.

Love this shop- - the clothes are so fun and Kristen was amazing! Incredible customer service.read more

I recently discovered this business through the Live July 4th Extravaganza! This is when I made my…read morefirst purchase of the red Louis Vuitton Epi Lockit. An invoice was immediately sent to my email and I paid it. The bag arrived quickly, especially for Hawaii, it was packed beautifully, was in perfect condition as described by the lovely host Michelle Fong and owner Eddie. Eddie controls the prices and he was doing a fantastic job to get us viewers excited by slashing his already great prices! A major bonus for a customer like myself who lives in Hawaii is there's no sales tax!! I'm so impressed with OnQueStyle from the beginning of the transaction to the very end. Excellent efficient service, Best prices, and Best merchandise condition. I'm definitely a fan and now tune in for Wednesday's live shopping event. My second purchase was a Valentino studs tote in pristine condition, which I scored a sweet deal from Eddie! Today I received my third bag and am thrilled with it...and it's still July lol. btw also in July I bought two great bags from Michelle's newly formed The Handbag.Exhange launch show. Try this company! Eddie will give you the best deal he can.

Cute store. The staff there are fantastic and funny! Love the vibes. Wide selection of clothes of…read moreall sizes.

This used to be the best place around, but new owner had done a serious nosedive. One reason we…read morelike to consign here is that if it doesn't sell, it gets donated to a great cause (Discovery Shop), benefitting cancer patients and families. Not sure what happens now. One thought is that owner tries to sell in her other shop......... Of course this affects donations ! The whole thought of benefiting others has faded. So, selection is not what it has been........

Hadn't been here in awhile and things have definitely changed. Store is wide open and looks bigger,…read morethough it really isn't. Still good items-GREAT buys in clothing, shoes, scarves and handbags. Prices higher on household stuff. Biggest change is volunteers. Not much help, mostly looking for themselves, drinking, chewing gum, eating and on phones. Not sure what happened but it is sad.

We dropped by the Discovery shop today upon entering we we're met with a sad bitter unfriendly man…read moresitting behind the counter never looked up never said hello or a welcome smile just a sad bitter waste of a human being ! What a shame he is employed or a volunteer that he represents American Cancer Society with that nasty attitude especially when so many of us donate for a much worthwhile cause, HE should go visit the suffering Cancer patients who live with constant pain and suffering he needs a wake up call !!! Have him speak to the young mom who just gave birth and found out that she has stage four Cancer who will never get to see her baby's first birthday!!! You Sir represent the American Cancer Society and if you can't utter a simple hello or smile you shouldn't be representing CANCER!!!!!

The woman who owns the store was lovely. I found some real bargains and really enjoyed talking with…read morethe owner of the store. I will be back!

I bought clothes for my son here years ago. Since then I have bought for family and friends. Love…read morethis place!

Five stars and all the accolades for Persia!…read more I was in town visiting, and while strolling the mall with my husband on Friday evening, I noticed there was a FASHIONPHILE store. When I got back to our hotel, I went to the website and searched for handbags that were available at the Newport Beach location. An iridescent 19S CHANEL jumbo flap caught my eye. I also noticed that there was a sale in honor of Lunar New Year. The following day (Saturday), I spent some time shopping, and I actually forgot about the purse at FP. When I got back to my hotel room that evening, I opened my phone and my last search was there and it was that purse! I decided to call the store to see if I could use the online coupon in store and to confirm availability of the bag. 1. I called and Persia picked up on the first ring. She was bright and super upbeat. She confirmed the store was open until 8. I asked if they were open the following day (Sunday), and she said yes, but the store would close early. I then asked if the online coupon would work in-store, and she said yes and it ended tomorrow which is why I should totally come in to the store today. I then asked about the bag I was interested in. She was ecstatic and said the bag was totally available; someone came by and put it on hold and the said they'd be back at 6, but they didn't show up (it was now 6:30), and she would put the bag on hold for me. I said I would walk over from my hotel. She said she'd see me when I arrived. Five stars for convincing me in the most positive way to leave my hotel room to spend money! 2. I arrived and there were two other customers in the store. The door remains locked during business hours for security purposes. I figured I'd have to wait until the two other women left, but Persia came to the door and welcomed me. I said I was there for the purse. 3. Persia was so welcoming and so kind. She was able to manage me and the two other customers in such a kind and patient way. She literally made me feel like I NEEDED this purse. Hahaha She guided me to a bench and told me to play with the purse. She pointed out how rare it was to find a bag like this in excellent condition. She noted the stickers still on the hardware. She also asked me if I wanted her to model the purse so I could see how it looked in different lighting. She also offered me cold water. Persia was on topofit! 3. Once I said I would purchase the bag, she was super excited and said she would pull a few other iridescent options or similar options for me to try. She did this while still assisting the other two customers as well. While I didn't end up liking any of the other options, I was glad to see them. 4. Persia said she would go get the purse packaged up. Her co-worker came out to assist with the sale. That's when I learned that Persia was new to the store/company! He wanted her to be present to see how to complete a sale. When she came back, she said she found a CHANEL shopping bag and said she wanted to give it to me in order for me fill even more special and good about the bag. I actually went to Neiman Marcus earlier in the day to spend some cash. I wasn't really acknowledged in multiple areas. It took over five minutes to be acknowledged in the shoe department. I went to Louis Vuitton, and the sales associates didn't seem like they wanted my business. They encouraged me to buy things online. The beauty department didn't have anyone who seemed to care for my money, either. Persia was a breath of fresh air and this is the type of experience every shopper should have in any setting no matter what they look like. Persia was so kind, personable, and energetic. I had a wonderful experience at this store, and even after being a FASHIONPHILE online customer for many years and even visiting their other stores, this is a standout experience. Thank you, Persia!

I bought my LV messenger bag at their Spectrum location and wanted to check out this smaller store…read moreat Fashion Island today. They have a beautiful coffee table book for $120 and it's iconic! I like the lady who works here. The purse supply are not as great at their other stores but it's fun to look!

Had a very negative experience here. I came to get an item consigned…read more First immediate red flag was them asking how much I wanted versus how much they think it could move on the open market. They looked at my piece and said it was worth about $200-$500 for the stone (which was GIA certified with documented origin) plus scrap value for the setting. The process didn't feel transparent. An explanation was given for their valuation, but it didn't align with the certification or current market pricing. I took it to another market participant who valued the stone only (not including setting) for over $6,000 dollars. If you are interested on a consignment or sale option, I would highly recommend getting multiple opinions on pricing before settling on an option especially if you are not familiar with pricing of precious stones. 2 star for good location and decent parking.

Ok let's see...this insulting experience with CDM was so bad, I'm not sure where to start. 1) First…read moreoff, I'm traveling and so I emailed Jules on 7/10 through his online comment form to find out about consigning 2 luxury pendants, from Antonini Milano (limited-run, couture finely crafted pieces from this meticulous Italian jeweler who has been crafting fine Italian jewelry since 1919- many stars love the brand-and my sister and I met him personally in Ohio at the jeweler we frequented) gave him the appraised value and asked if I could send my partner in to show them to him. He agreed. My partner took them in, and out of the gate, Jules insulted the appraiser from Dana Point, indicating he must have made a mistake on his appraisal because these items could not be worth that much. Mind you they were gifts to me from my sister purchased at a very high end jeweler in Ohio several years ago. Jules offered $1000 for the smaller piece and $2000 for the larger pendant and recorded it in his book. After this initial visit, is when the bottom fell out of the communication process. Jules told my partner that he was going to email me that day, which he didn't. Out of at least 6 additional emails I sent between 7/10 and 8/14, I received no additional response from this jeweler to any of the questions I had, and he lied to me telling me he didn't get any of them. The only response I did get, was on the next visit to Jules by my partner to sell the smaller pendant, to which Jules reneged on the initial pricing offer he had made, even though it was written down in his book, again insulting the appraiser and pretty much treating my partner in way that raised many eyebrows and questions as to whether or not he was being discriminated against due to being an older African American man. Jules treated both of us like we didn't know what we were talking about each time and was quite insulting. He asked me to email my DL to him to complete the transaction, and I replied, this is the same email address I've been sending emails to, but I bet you'll get this one. Of course he did. He also would not honor the $2000 price he quoted originally on the larger piece, instead quoting $1621. So I held off-- and he repeatedly said we didn't know what we were talking about regarding either piece. Now a day ago, on 8/20, because Jules had quoted such a good price on the larger pendant, we tried once again, despite the initial humiliation, to see if he would be a man of his word and give us the $1621 he had quoted the 2nd time on the larger piece. He again insulted my partner, this time offering only $960. He also insulted the appraiser from Dana Point again, and this time the actual jeweler himself - (jeweler to the stars who has been in business since 1919) saying that the certification I got for the pendant, directly from Antonini Milano, was wrong and said they must not have sold me that exact piece, and that even Antonini didn't get the carat count on the diamonds correct.) Again, knowing where the item was purchased, having met Antonini himself, and now knowing first hand from my partner how Jules insulted everyone involved as well as this beautiful piece of jewelry that I had such a fondness for, was too much for me not to come write this lengthy review. If you are caucasian or wealthy, your experience may be different, but we were treated in humiliating fashion each time. The only reason my partner returned was upon agreement with me to see if Jules would honor the pricing he'd quoted and documented. Jules is not a man of his word, his integrity is questionable and he may also not enjoy working with you if you are not of a certain color persuasion. This was our experience. Never again.

I was referred to Details by my bestie Estate Liquidator in LA for a friend of mine who is a…read morecollector of amazing thing and has a good eye for all things fantastical. She was moving from a large home in Laguna Beach back to the LA area. Since I was not able to bring my company down to Laguna I needed someone who would do what I would do (the best job possible). Details absolutely exceeded my expectations by a thousand percent. She was caring, empathetic and understood all of my friends needs and made her a bundle as well. In the end, the house was empty, my friend made a good amount and from what I heard from another friend at the sale EVERYONE had a great time and bought wonderful things. I cannot recommend Details enough. Thanks so much for doing such a stellar job. AAA+++

They are amazing! I saw a photo of a piece I really wanted. Their team texted me, gave me extra…read morephotos and communicated so clearly the rules of the estate sale and how things work. I drove from LA and they were wonderful. Every person working was helpful and nice and answered my questions. They are organized, have a sign in sheet, have a hold section and explain how everything works when you arrive. I was able to find a piece I had lost in a fire and I was so amazed to find it again. This team is honest and kind and knows what they are doing. Can't wait to attend many more of your sales!

A wonderful little shop! Pricing is spot on. So much to…read moresee, great curated selection of cute. The shopkeeper so perfect for this shop.

I was so excited about this thrift shop, but I'm devastated to report the pants I bought completely…read morecrumbled within minutes of putting them on. Learn from my mistakes: they definitely don't check the quality of the items before putting them out! I was in town for work. After finding this place online, I was so excited to visit. I drove 30 mins to get there, and it was very cute. It has a good collection of clothes, accessories, and decor items. I was so exited hen I found a pair of white pleather pants that almost fit perfectly. They were ever so slightly too big, but I had to have them. They were $20, which I thought was reasonable. I flew them across the country, and put them on to wear to my friend's birthday party at a wine bar. You can imagine my embarrassment and devastation when, after only walking to my car and into the restaurant, the pants had started literally crumbling at the crotch. After sitting in the chair and walking out the restaurant, the pants were leaving white flakes everywhere, and everyone could see my pants disintegrating in front of their eyes. How mortifying! I can't believe I wasted my money on something that couldn't even hold up over a couple of hours.

Outstanding Luxury Experience! I had an incredible…read moreexperience purchasing my Omega Seamaster Aqua Terra here, all thanks to Ladan Ebadi. She is an exceptional Omega Sales Advisor--warm, friendly, patient, and deeply knowledgeable about the brand. Ladan built absolute trust right away and answered all my questions with genuine care and professionalism. The Store Manager was also highly professional, respectful, and welcoming. If you are in the Newport Beach/Irvine area and looking for a luxury watch, I highly recommend asking for Ladan. Five stars all the way!

Went here today around 14:00. My friends suggested this store to make as my main watch store for…read morepurchasing watches. I usually purchase in South Coast Plaza, but decided to give this store a try. Honestly may not be fair to the other boutiques within the store, but mainly a review on Rolex. Pretty disappointing experience especially for a "luxury" watch dealer. Could learn a thing or two about customer service, taking initiative, or proper handling of guests with a training course or two. Maybe need more training modules or even better yet, take a look at how luxury car dealers treat customers and potential customers at that. Makes me wonder if the owner takes quality or customer service experience into consideration. Maybe consider an audit? Oh well! I walked in and circled the store a few times taking a look at their display models hoping to talk to an associate. The only truly available staff member was the taller caucasian gentleman. Relatively young looking as well. What irked me was the entire time during my visit, he did not greet me and my partner. I was circling at least 2 times. It felt like either he viewed me and my partner as not potential customers or possibly stereotypically judging us either by ethnicity or age or both. He had at least 4 opportunities during our time there to greet us or ask if he could help us with anything, but he only greeted the older couples (justifying my statement on judging us as customers). Word of advice for a luxury company, doesn't matter how high of a teir you are in the market, should always give your customers and potential customers the best experience you can. Kill them with kindness or just be cordial. For anyone else, probably best to make an appointment or take your business else where.