WHY MY REVIEW MATTERS: Because I was paying out of pocket, not going through insurance. This is my…read morefirst-hand experience. I do not recommend this business. I try to be very disciplined in leaving 1-star reviews, but this business deserves it. I came in with a scratch that started at my driver-side door and ended on my passenger door. I was quoted and given an estimate by an employee. I called back to schedule a drop-off and a woman who called herself the owner was so difficult to speak with. Not only did she over-talk me, but she bad-mouthed her employees. She followed by saying her employee shouldn't have given me an estimate. I said, well why is the employee working there then? The owner replied, "Well she's new." To which I responded, "Well why was she left alone then?" I continued, "I have an estimate in the name of the company and I'd like to drop my car off and for the estimate to be honored." After going back and forth for 18 MINUTES, she finally agreed to "allow" me to drop my car off so that SHE could take a look. I got to the business, and the owner was even ruder in person. Then she said, well this quote is no good. Let's walk outside so I can give you a real estimate. Then she said, what [former employee] quoted you doesn't cover repair. So the scratch will still be there. After more back and forth arguing bc she wanted to double the price on me even though I was holding the work order in my hand showing her, I just left. My time and well-being are too important. I saw other negative comments about storage fees being 3x the industry standard - it's true ($110/day). I saw comments about the owner being unpleasant - it's beyond true. Avoid this place. It's not worth the price or the headache.

I would highly recommend Total Collision. Unfortunately, I've needed to use their services twice…read morein the past year. Both times they offered quality work and exceptional customer service. They saved me money and went above and beyond to get my car back on the road.

JB rocks with honesty and a skill set not found anywhere else in the auto body repair biz. We…read moredropped off our sad 2016 Honda van and 8 hours later he delivered a beautifully finished front end bumper repair at 1/4 the price of any other body shop. More impressive than his skills is his friendly manner and complete transparency in the work he's going to do for you. Get your dinged up car over to JB today! You'll be writing a review just like this one!

JB did an absolutely amazing job fixing and painting a large dent on my car. My car has a white…read morepearl finish, which is notoriously hard to match, but JB pulled it off flawlessly--the repair is seamless, and you'd never know there was any damage. What truly sets him apart is not just the quality of his work but how reasonable his pricing is. On top of that, he turned everything around in just 24 hours. He was a total lifesaver and I couldn't be happier with the results. Highly recommend!

This is the third time I've had one of my cars fixed by Ultimate collision and every time I've been…read moreso satisfied with the great job that was done. They are quick and very reasonably priced. This last time they even fixed a clip that was missing from my right front panel, and they did it as a courtesy and for free. Such great people. I highly recommend this place if you need any body work done on your car.

Great job! The guy was on time and did the replace in no tine! Got a very good fair price and they…read morewere local within my community! Very happy with the quality and service ! They will be highly recommended !

Only 2,500 miles on my brand new car and a neighbor backed into it and didn't own up. Gary Auto…read moreBody put it all back together perfectly, like it never even happened. Yeah! They are meticulous, fair, honest and friendly. They aren't happy with the job until it is done right, and it was. I wouldn't go anywhere else.

I had an excellent experience with Don and Holly at Gary Auto Body! I took my Honda Pilot in and…read morefrom start to finish in helping me with my car, the service, kindness and quality was First class. Don and Holly were both very knowledgeable and went above and beyond. Thank you!! I had 2 people recommend Gary Auto Body and now I'll do the same! Thanks for being like family

i requested an estimate they said they would call back in 5 minutes i waited an hour called them ?…read morehe gave me the price then said it would be an additional 100$ for an oil change when the oil would already have been drained his total price was in line with other shops until he quoted the 100$ extra my final choice was a different shop that was 225$ cheaper for the whole job and they explained it to me which i was already well aware what was involved. remember people are more educated than before with the world wide web and chat gpt i had read previous reviews and was set to go to your shop until the added 100$ i did not mind calling back i understand your busy

Our car started making a rumbling sounds after a road trip to minneapolis. We called around and…read morethis was the only place that could take us the same day with a loaner. They were able to repair by the next day and the price seemed fair, especially with the 15% discount. We know where to go the next time we have a car emergency!

If you want top quality work performed on your car, and someone who takes pride in that work and…read morehas integrity, go to JR. The work I've had done is great, and working with JR is a pleasure. He is trustworthy, professional, experienced, highly ethical, friendly, and funny. Don't let your insurance company force you into one of their choices when repairs are needed. Tell them you want JR. You will be extremely satisfied and happy with the work he does on your car.

I've had three different repairs done here; JR does a great job and is honest and straightforward…read more You want him on your side to work with the insurance companies out there

Serghei and EZ Tech made this such an easy and smooth experience. My mom noticed the bumper was…read morepopped off and it was cracked. Serghei was immediately able to source for parts and give us a quote. We dropped off the vehicle and 2 days later it was ready and looking brand new! So happy with the work done and will definitely recommend!

Serghei and the team to the rescue! Noticed a ding below my fuel door on the passenger side; the…read moredent started to incessantly bug me after some time. I texted my prior PDR guy, but he wasn't able to assist (shrug and frustration on my part). I then reached out to my PPF guru, Ivan (Lustr Detail), who referred me to Serghei at E-Z Tech. After a few text messages back and forth, Serghei and his team were able to fit me in and get the dent resolved for a reasonable price! Thanks again!!

I'd give them Zero stars! Terrible service. Angry rude employees. They did not properly repair my…read morecar; misaligned parts, leaky sunroof and they brushed me off when I tried to get these items fixed. DO NOT GO HERE!!!

Would be -5 if that were on the scale. Took a 2001 MX5 in…read morefor new headlights. Condescending Manager (owner) told me that there were no headlights available. None. Stopped making them. Nada. That struck me as odd because it's the most produced sports car ever. By 2000 there had been 500K produced. So I went to Boyce and they had it done in 2 days. I also took 3 subsequent vehicles to Boyce. In answer to " What could improve?" Take down your sign.

Mike did such a great job with some insurance work, I decided to have Hayes also fix some other…read moredings.

Mike has been a friend of mine for a few years now in business, so I thought bringing my vehicle to…read morehim even though I had to travel 45 minutes back and forth would give a small business some revenue on my State Farm claim. The first clue that this was going to turn into a bad situation was my Hertz rental car location called me about my completed vehicle after 22 days as opposed to my shop. As I went to pick up my car it was about 7pm in the evening, so with the sun going down was hard to see. After I brought the car home I noticed the incredibly HORRIBLE job that was done by Mike and his body shop. I called State Farm immediately who told me since he was not a contracted shop (now I know why) that they couldn't make him fix my car appropriately. After contacting mike for 2 days and not getting a response I cancelled the check to have it fixed properly. Now most all the body shops are $2k higher to fix his damage on this 2015 vehicle. The horrible service I received by this body shop is unspeakable. If anyone wants pics believe me I have them! Don't trust this shop one bit or you will be sincerely disappointed.

When my insurance labeled my truck as a total loss, I was terrified at the prospect of going…read morethrough the process of getting a new car. When my adjuster assured me I would keep the title clean and original, I went to West Suburban and asked Will if there was anything he could do. What started as an estimated $12 grand repair bill from my insurance became less than a fifth of that price through Will's advocacy on my behalf and the hard work of his team. This body shop is communicative and state of the art. I hope I won't see them again, but if I need another body shop I won't look anywhere else!

I ran over some debris on highway following a truck transporting what appeared to be furniture. No…read moreimmediate damage was noticed until I tried to enable cruise control. Our insurance company recommended West Suburban. The team at West suburban was thorough and extremely communicative through the whole process. They identified the debris damaged our front leoximity sensors. There was also some minor body damage to the front grill. They explained the damage and process to acquire the parts and complete the repair. The repair took longer than expected but West Suburban was proactive in keeping us in the loop. They also completed much of the work during the Thanksgiving holiday week. The overall process was seamless and we got our car back fully repaired as expected. We highly recommend West Suburban for anyone major car body or repair work!