My 83-year-old mother was transferred here following a bout of pneumonia. Overall, the experience…read morewas mixed. I understand that no facility is perfect, and some hiccups are to be expected, but a few issues made her stay more challenging than it needed to be. Unfortunately, her dentures were lost on the first night, which created a significant hardship. Without teeth, she was unable to eat most meals, and the puréed food provided was thick and honestly unappetizing. I ended up bringing her soup each evening so she could eat comfortably. What stood out most was the clear difference between what felt like an "A team" and a "B team." When V, Jennifer, and Mark were on duty, my mother was well cared for--knowledgeable, attentive, and personable. Other staff members seemed less experienced and less warm. The facility is clearly understaffed; while some aides were wonderful, others were not particularly kind. Cora was an absolute doll, but she had far too many patients and not enough support. Teri, the concierge, was truly five-star. Any issue we raised was addressed promptly and professionally. The rehab team--both PT and OT--were amazing and are the primary reason we chose this facility in the first place. They exceeded expectations. Areas for improvement include staffing levels, consistency of care, cleanliness, and food quality, which was mediocre overall. With more support and better oversight, this facility has the potential to be much better, especially given how strong some members of the team truly are.

I just wanna say beware do not even consider this place. We brought my mother-in-law here and…read morewithin three days she had a panic attack every single night. We have video and voice recordings of her, gasping for air. She can't breathe. Nobody's coming into the room to help her after she's pushed the button she's calling us for help.. It has been a nightmare. Then on the morning of the fourth day, we called to see how she was doing before we go up there and the nurse says she's fine. We get there and she's half dressed. Her oxygen is not in her nose. She's out of it and not speaking, crusted stuff on her eye and it's swollen.She's in a soiled diaper. This is absolutely unacceptable. Every time we call nobody answers at the nurses station.

I want to express my gratitude to Yamato Nursing and Rehabilitation Center for their outstanding…read morecare, excellent service, and exceptional management. From the very first moment, it was clear how dedicated and professional the entire team is. A special mention to Nicolás Heredia from the admissions department his kindness, efficiency, and willingness to help made the entire process smooth and reassuring. I highly recommend Yamato Nursing and Rehabilitation Center for anyone looking for a place where compassion and professionalism truly come together.

My mother's care was subpar, the rooms smelled musty and the looked like they got the furniture of…read morethe side of a street. The rooms are depressing and my mother was not being cared for like she needed. She complained of severe pain only to be given Tylenol and was told to get something stronger she may have to wait three days. Unfortunately she didn't make it. My mother called me before I got there and said "If I stay here I will die". She was right!

I live here Love everything help people and staff dinner…read morewaiters are so much fur great place to live

Mom moved into the Independent Living (IL) just as Covid 19 precautions were winding down, in March…read moreof 2021. We found the staff kind, caring. We found the vast majority of the residents there were friendly and helpful. The food varied - some days really good, other days not as much. But if you didn't like what they were serving, you could order off the "served every day" menu. Mom's 1 bedroom apt was clean, bright and very spacious. The washer/dryer in the actual apt was great! The apt cooled well and quickly with the A/C. Her room was very quiet. And we were able to get an apt not too far from the elevator. Once on the 1st floor, the elevator to the dining room, to the outside, and to the auditorium was very close. I was allowed to stay overnight when I needed to, no problem. I felt that what we received for the price was very reasonable compared to other places. The man at the front desk, Pete, was amazing. Ask him anything and he was very happy to help us, every time. When we had trouble with the thermostat once, it was fixed immediately. Light bulbs were replaced right away. Lint buildup in the dryer was cleaned out the same day we called about it. Everything worked. No place is perfect 100% of the time, but Mom and I felt this place tried their best to make it so. After 2 1/2 years in Independent Living, Mom needed to go to Assisted Living (AL). We stayed with Stratford Court and just transferred her over two buildings. Once there, she was happy to see one of her friends from IL was there as well. It's only been 1 week in AL, but so far we are finding the same quality of care. I hope this continues! And I hope this review helps.

While the facility is beautiful I was very disappointed that when my husband was sent home via…read moretransport his glasses did NOT come home with him. They refused to help compensate us anything for his $800 glasses with prisms They insisted they were not there but he had them the day before I went for surgery. The transport searched her van and they were not there. Also after experiencing a rehab after my back surgery I realized that I had 3 hrs a day of PT and OT. ENCORE. Provided 5 days of 45 min sessions. This is NOT A REHAB. Might be great for skilled nursing or long term live in. Therefore if you are looking for a real rehab experience then Encore is not the place to go

I have a friend that was there for five days. He went for rehab but it was never started. I called…read moreto speak to him his last day there but there was no answer. I called the front desk and was told he was still a patient there. This was after four in the afternoon so I went to see him. When I went back to the patient area I was told by the staff director in that area he was sent back to the hospital that morning. It apparent that the right hand doesn't know what the left is doing. The place looks nice but it's a miserable place to be. Stay away.

When my grandparents are in need of rehabilitation after injuries or hospital visits, this is the…read morefirst place we try to get them in to for care. We absolutely trust Sinai with their care every time! The facilities are so clean and the staff is so friendly.

Beautiful physical facility with great amenities and impressive security measures insuring peace of…read moremind. Physical therapist, occupational therapist, speech pathologist all very proactive in treatment plan for recovery. Nurse's aides(aka clinical assistants) were exceptional in patient care. Actual Nursing Care is mediocre at best. Indifferent, apathetic, robotic! Dysfunctional supervisors did little to coordinate and communicate with patient and patient advocates, borderline neglect that no one addressed or spoke with family members. Ok if your healthy, beware if you need immediate assistance. Be prepared to wait 20 minutes if you need assistance or medication. Better bring an air horn if you need help!

Do not leave your dead dog here. Most of the staff here also works at the Boca Rehab. And when you…read moreknow.............you know. Hire some Americans who have a firm grasp of the English language!

Stepfather lived there for almost three years. He passed away sometime in the past month. My mom,…read morehis spouse, lives in another ALF right next door. She, still, has not been notified! Avante absolutely will NOT tell me when he died (date), where he died (Avante or a hospital), what happened to his body (they have prepaid cremation plans), or where his personal effects went (should have gone to his wife). Have no idea what the motivation is for keeping this information from his wife! I call Avante every day. Keep getting directed to Ext 21055. No one has ever answered the phone or returned my calls! Filed an AHCA complaint!

They were sent to my home by United healthcare after my knee replacement surgery…read more The nurses were nice and basically just took my vitals. David, my physical therapist was fantastic. Came 3 times a week and put me thru my paces. Very caring and professional.

Allegiance Home Health was a blessing to my husband and me. My husband's elderly parents were in…read moreassisted living. Both had dementia and my father in law was in a wheelchair due to breaking his hip. We were still actively involved in their caretaking and both thrived on a routine. We were taking a trip and were stressing over leaving them without their weekly routine of church and appointments. I contacted Allegiance and they provided very capable and compassionate caregivers. My in laws trusted them and wanted them whenever we could not be there. That was most important of all. Recently, I needed to locate caregiving services in the Tampa area. I reached out to Rosie Martin, the owner, and she did the leg work and had contacts to set up another positive experience. This family owned business truly cares about your needs.

Everything went well. Staff excellent. Made you feel good. I'm telling you this is the place to…read morego if you need anything pertaining to your eyes. Excellent. Thank you Akers Kasten!

I like the Christian perspective of this agency. Although our permanent caretakers did not end up…read morecoming from this agency, we were very impressed by the owner and administration. They look at their work as not just a business, but as a ministry. They even give teddie bears to their patients! I recommended them to a friend and she is very happy with the agency. In the beginning, there was a lot of turnover for her until they found the right match and someone who was more steady. Guess that's par for the course in this line of work.

Zero stars. Boca Circle is a terrible place. Awful lying rude people will no class or skill. Filthy…read morerooms and bathrooms. The worst care that can't even be called care. Like many of these places, the lobby and front halls have been renovated to look nice, but once you're in a room, forget it. Patients are very neglected. Nurses each have over 30 patients. They do not clean them, change them, check on them, change their positions in the beds. The kitchen gets it all dangerously wrong. I've taken photographs and will be reporting them. Stay far away from this place. It's literally a nightmare.

This facility literally killed my aunt and didn't even call us when she had to be transferred to…read morethe hospital before passing. My family and I also noticed some of her personal items/valuables conveniently being missing when we were packing her things

I can only review the aesthetics! It's a beautiful place ! State of the art. Bright and lively. Big…read morespaces. Card rooms. Steak house. informal restaurant. Went to a meeting there and everyone was super friendly. The CEO is fabulous! Will always have a smile! The gate must have your name to get through so that's good! You can always get a tour here, which is fantastic, so I recommend that! It's a great place.

My mother was in memory care for approximately 1.5 years. The facility is kept very clean and the…read morestaff is friendly caring and very kind. My mom died there recently and the love ,compassion and respect the staff showed mom and the entire family was beyond belief. This facility is second to none. Best decision we made.