Super friendly staff very nice jewelry…read more Truly recommend to my family and friend . Ask for Maria or Luis !!!

They never answer their phone and their jeweler never seems to be there for repair. I don't…read morerecommend for repairs at least. Why be open to repairs and say that it could be done within a day if your person isn't even present.

I would never go to another jeweler ever these father and son run this place smoothly, but they…read morehave done marvelous things for Me with old jewelry and you, you can totally trust him. I have no problems with them and I've been going to them for years. I've recommended many people to them.

Danny made my engagement ring. It's gorgeous. I'm obsessed with it. He was really responsive…read more Listen to what I wanted and executed it perfectly. We will definitely be back in the future. I highly recommend custom Jewlery here.

BUYER BEWARE!!!!…read more They sold me a 14kt ring that turned out to be 10k hen I took it somewhere else to get checked.. called them and the shorter of the 2 girls had a very nasty attitude with me ..she kept saying all sales are final and i tried to tell her that it cant be final if she robbed me and gave me a 1 0kt ring nstead of the 14kt that aid for...was planning on buying way more jewelry here like a Centenario that i liked but not anymore (they tried tricking me on my second purchase here)..Do not trust any of them especially the short girl she lies and has a very bad attitude.If 1 remember her name l'lpost it later.... I posted a Pic so you know this review is100% real. BUYER BEWARE!!! If that wasn't bad enough the diamonds started falling only 1 month into being tricked into buying it.

Arrived @ 12:30 ready to purchase a chain, found the one I wanted was waiting for the owner to…read moreorder a specific one , was also looking at a centenario While waiting..... other customers arrived and were helped 2 hrs laters I left after waisting my afternoon Very bad customer service !!! I ended up getting the same chain in DTLA plus excellent customer service EVEN WITH THE CROWD

Wow! Wow! Wow! From the moment I called and Margarita answered the phone, the energy was warm,…read moreuplifting, and genuinely welcoming. She immediately made me feel valued as a customer. I actually told my sister, "I'm not even looking to purchase another ring, but the way this woman is making me feel, if they can't do what I want, I may end up buying another engagement ring anyway!" What made the experience even more meaningful was that I had literally just walked out of another jewelry store nearby after having a very unpleasant experience. The difference between the two businesses was night and day. The moment I approached the door and rang the bell, I was immediately welcomed inside. I met both Margarita and Caesar, explained what I was hoping to create, and Caesar instantly began assisting me with professionalism, courtesy, and kindness. I came in looking to create a custom engagement ring using two rings I had already purchased, and they immediately reassured me that it could be done. Not only were they knowledgeable, but they truly cared about helping me make the right decision. Caesar and Margarita listened carefully to the direction I wanted to go while also offering thoughtful guidance and options I had not even considered. Margarita especially emphasized how important it is to choose the right ring for such a meaningful moment in life, and I completely agreed with her perspective. They provided me with a fair quote, patiently walked me through different possibilities, and then showed me several beautiful rings in the store that were honestly far better than what I had previously purchased elsewhere. What stood out most was not just the jewelry, but the atmosphere they created. They made me feel respected, important, and appreciated the entire time I was there. Their professionalism, friendliness, and genuine customer care completely changed my experience and restored my confidence during what should be a joyful and memorable purchase. Thank you, Margarita and Caesar, for your outstanding service, honesty, warmth, and professionalism. Experiences like this are exactly why businesses like yours deserve to be recognized and supported.

What an amazing first experience! I came in to get my mother's rings repaired that were cut off…read morewhile she was in the ICU after a car accident. My mom has just passed away so this was an emotional experience for me. Linda was so kind and made me feel like family in this really tough time. Linda explained what needed to be done in detail and assured me my mom's rings were in good hands. I didn't expect to have them back so soon but the next day Linda called and let me know they were ready for pick up. When I got there she welcomed me again with such a positive attitude and loving spirit. I can say I now have my mom's beautiful rings on and will have her with me every day and everywhere I go thanks to Gemma's Jewelers and Linda. Thank you again Linda for the best experience. I will be back and hope to see Linda again.

The high ratings led me to come here for a repair to my wedding ring. My regular jeweler soldered…read moremy enhancers to my engagement ring but it cracked and after two attempts with them to fix it I was over it. My ring here was fixed faster and better than anything I've had done at my usual jeweler. The soldering is visibly stronger but is not bulky. I will bring any future repairs here! Highly recommend!

I am a frequent shopper at Rio Ranch market and have always observed Las Joyas Jewelry employees…read moregreet everyone with a smile. They are very family-oriented, super friendly, and very proud of their work. When I needed to find a semi-mount for a diamond, I knew Las Joyas was the place to visit. I needed to remove an old stone from an old ring and place it on a new ring. I also had another loose stone that I wanted to put in the old ring (in place of the old stone). Long Story short, Perla understood exactly what we wanted and was more than happy to show us a variety of rings. After agreeing on a price, I asked her to do work on the ring that was NOT purchased from Las Joyas, and she did it as a complimentary service. No charge. On top of all of that, guess how long it took to finish all the work? ONE DAY. The next day, I get a call from Perla letting me know that BOTH rings were ready to be picked up! Awesome service and reasonable prices! Thank you!

Do not come here. I went in to get my necklace repaired…read more The girl who came up to me pulled out a black foldable mat for me to place it on there. Afterwards she told me I could return in about two hours for it, and was about to begin walking away. She did not weigh it in front of me, ask for my name, form on contact. She did NOT have me sign any forms, or even tell me the price until I stopped her and asked. Charging triple for an extremely easy and cheap repair job.

The same day I collected my gold chains after getting them repaired, they immediately tore. I was…read morelucky enough to find my gold chain in my truck. After examining the chain upon receipt, I discovered that the repair work done on it was of poor quality and incorrect. They have a policy of not accepting returns, which made me concerned about having a negative experience after seeing this sign. As expected, it turned out to be a waste of money and time. Save yourself from making the same error as me by going somewhere else for this kind of service. Take a look at the reviews, as I am not the first person to encounter shoddy repair work.

The story of how my husband gifted me my dream wedding ring !…read more The process was so smooth and at first I had NO idea what type of ring I wanted. Thankfully, Chris took the time to get to know my style and patiently walked us through every decision, from choosing the perfect diamond shape to explaining the different prong options and helping me decide between a halo, hidden halo, and every little detail in between. He never made us feel rushed or overwhelmed. Instead, he made us feel confident that every choice reflected me. That alone had won us over. We love how passionate he is about his craftsmanship. We truly couldn't recommend you more. Every day, I look at my ring and I'm in awe it's all mine! I get so many compliments on it, and I LOVE every detail of it! 4 years down and she still looks perfect ! THANK YOU, Chris, for creating the ring of my dreams with my husband!

Update: Chris responded quickly to address the issue, which I really appreciated. He replaced the…read morestuds my friends and I had purchased with ones of consistent quality and also provided the original GIA certificates we had previously requested. From there, everything was handled efficiently, and Chris kept us updated every step of the way. I'm very satisfied with how everything was resolved--excellent follow-through and customer service. Thanks again, Chris!

Anyone know where they located now I dropped off a gold necklace to fix and they moved before I…read morecould pick it up. They said they were moving to waterman swapmeet but I've been going everyday since and can't find it. The number has also been disconnected.

my sisters and I were buying a ring for my mom here since my mom usually buys her jewelry here and…read moreI'm guessing they didn't care to read the details on how to engrave the names and what birthstones belonged there. It was completely wrong and all they said was sorry come back another day. So I asked for a discount from the seller Jesus and he kept repeating himself saying he's not switching the price. Even though they had the whole ring wrong and I had to come twice to pick it up. This just shows bad service from Jesus and this jewelry store. Very disappointed and highly don't recommend.

I happen to call their direct number and spoke to Steve. I mentioned I was willing to make the…read moredrive from Burbank. I'm so glad I did. Steve and his team are amazing. I had the pleasure of working with Jocelyn! She is amazing!!! She gave me a tour of the warehouse and help me find everything I needed. She was so attentive and make sure I had a great experience... I highly recommend them!!! Thank you so much for the great customer service Jocelyn!!!

i found out about Dluxca in vegas jewelry show, I met Steve and Michelle! this guys and 2 other…read moregirls are so wonderful!!! they are so happy helpful and fun! theyre always available to answer my queries and answers with a smile! today I went to see their warehouse and met Jocelyn! she's so accomodating, offering water and Soda, explained where to find the findings and so sweet and calm! I enjoyed doing business with them. I wish that the company will treat their employees well, bec they are the real treasure! More Power and Success in business!

Saturday night at the Taste of Yorba Linda and who knew that, as I walked around, not just enjoying…read morethe food, but the different vendors that I would have an amazing experience with Tatiana!!! Personally, caring, friendly and a genuine huge heart! Thank you for providing us with an exceptional customer service experience! Love our bracelets!!!

Update! My bf proposed with the most gorgeous ring ever! Thank you to Jeweler's Touch, I've been…read morerecommending all my friends to come here to ring shop. Craftsmanship is impeccable, most incredible service.