Excellent service, good prices, and staff is very friendly and welcoming. My go-to place for any jewelry repair needs. 10/10 recommend

Wow! Wow! Wow! From the moment I called and Margarita answered the phone, the energy was warm, uplifting, and genuinely welcoming. She immediately made me feel valued as a customer. I actually told my sister, "I'm not even looking to purchase another ring, but the way this woman is making me feel, if they can't do what I want, I may end up buying another engagement ring anyway!" What made the experience even more meaningful was that I had literally just walked out of another jewelry store nearby after having a very unpleasant experience. The difference between the two businesses was night and day. The moment I approached the door and rang the bell, I was immediately welcomed inside. I met both Margarita and Caesar, explained what I was hoping to create, and Caesar instantly began assisting me with professionalism, courtesy, and kindness. I came in looking to create a custom engagement ring using two rings I had already purchased, and they immediately reassured me that it could be done. Not only were they knowledgeable, but they truly cared about helping me make the right decision. Caesar and Margarita listened carefully to the direction I wanted to go while also offering thoughtful guidance and options I had not even considered. Margarita especially emphasized how important it is to choose the right ring for such a meaningful moment in life, and I completely agreed with her perspective. They provided me with a fair quote, patiently walked me through different possibilities, and then showed me several beautiful rings in the store that were honestly far better than what I had previously purchased elsewhere. What stood out most was not just the jewelry, but the atmosphere they created. They made me feel respected, important, and appreciated the entire time I was there. Their professionalism, friendliness, and genuine customer care completely changed my experience and restored my confidence during what should be a joyful and memorable purchase. Thank you, Margarita and Caesar, for your outstanding service, honesty, warmth, and professionalism. Experiences like this are exactly why businesses like yours deserve to be recognized and supported. read more

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We worked with Ceaser to get my wife's rings fixed. She had lost a stone and Ceaser recommended a great fix for it and it turned out amazing. He was incredible to work with and completely professional. I would recommend this business any time read more

Gemma's Jewelers - Jewelry Near Me - Rancho Cucamonga, California

Called around to find a place that charged a reasonable amount for batteries for my watches... I needed 3 batteries replaced and one sized. I was looking to pay over $80 at OTHER places.... and then along comes Margarita. I called Gemma's to inquire about pricing and there was something about Margarita ( friendly and funny) that convinced me that I found my place. Walked in and was greeted right away by Margarita and Ceasar. Took about 45 minutes for services to be completed. This place had many beautiful pieces- from rings, to necklaces, to bracelets, and even jewelery for kids. Not to mention watches too! If you're in the market for a beautiful piece of jewelry- come to Gemma's. Not only will you find knowledgeable assistance, but you'll find timeless quality pieces as well. Battery replacement $15 x 3= $45. Sizing -$10 read more

I am a repeat customer and have trusted Gemma with my jewelry, including a special piece that belonged to my grandma. This time I had three rings that needed work including my original 25 year old wedding ring that I wanted to redesign and upgrade. I wasn't sure what I wanted other than to keep my original diamond and to transform my engagement ring into a wedding band. Tammy helped me to land on a beautiful design and I am so pleased with the results! Added a natural round diamond to closely match my original diamond and added a large new lab created center stone in a brilliant cut that I never would have considered. It's stunning in person! Thank you Tammy, Cesar, Margarita and Gemma team!! read more

Gemma's Jewelers - Beautiful new wedding ring and reconstructed wedding band! - Jewelry Near Me - Rancho Cucamonga, California

The lady who works here is very nice. Didn't feel pressured to purchase something more expensive than what was in the budget. Came here because of the high reviews and wasn't disappointed. read more

Amy helped me design a very sentimental ring and she was so patient with me going back and forth through email to make sure I loved the design. All the staff at here are so kind I can't recommend them enough! read more

Have gotten many wonderful pieces with great prices! Everyone is great and gave me good terms with no interest for a year which really helps! read more

The service was remarkable and the prices are unbeatable! Cesar Navarro and the staff made the experience so memorable. I highly recommend!

Fixed the prongs on my wedding ring , cleaned and re dipped couldn't be happier looks beautiful

They are the best. The entire staff team is very friendly and welcoming. They have proven trustworthy and provide great quality work and expertise. I had worked with the team on a custom engagement ring and they did a wonderful job. Great workmanship and fair pricing. Thank you! read more

It was my first time going there to get my mom's bracelet gold bracelet repaired and Cesar and Mary was so hospitable and so nice they even complimentary cleaned my bracelet and wedding ring I was very impressed with their service and their kindness and genuineness. Cesar was exceptionally outstandingly great!! When I returned to pickup my bracelet 2 days later, I was do impressed and brought to tears in joy,!! it looks brand new!! So brand new I couldn't believe it!! it's my mom's bracelet who had passed away and that's why I started to cry because it was my mom's favorite bracelet she wore in everyday and she passed it to me. I lost her in April of this year... as in remembrance of her I will be wearing her bracelet everyday, having her close to me Cesar and Margarita and Mary and the Sawderer ( forgot his name) we're absolutely fantastic!! They did an excellent outstanding job on the repair of my mom's bracelet and they also let me know that it's a lifetime warranty on on all jewelry and if anything happens to it after they repaired it they fix it for no charge! I was floored! I was like great I love it !! So from now on that's where I will be taking my jewelry to be repaired and they do have beautiful jewelry there I have to pry my husband out of the house just to get him to go up there and show him what I like LOL... wish me luck on that one LOL I recommend anyone with jewelry repairing go to Gemma's in Rancho Cucamonga they are fantastic and the best! I love them! They did and did an exceptionally great job with mine!! I will be going back there from now on read more

Gemma's Jewelers - Valerie Armenta - Jewelry Near Me - Rancho Cucamonga, California

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Very professional and customer service centric! Everyone treated me with extreme care and curiosity.

I went in to buy my wife a special thank you gift. I didn Have anything particular in mind. The two ladies were very friendly and helpful. I was shown several items in my price range and they gave me suggestions on why my wife might like one over the other. After selecting the item they gift wrapped it for me. My wife loved it! I will definitely recommend and go back the next time I am looking for jewelry. read more

I almost forgot about this local jewelry store. I was rummaging through my drawers and came across an empty ring box. I stared at the ring box and instantly got furious. I hate to walk down memory lane especially when it can change my mood for the worse. Years ago the hubby wanted to surprise me with a nice gift. He walked into this establishment and hasn't been able to walk into another jewelry store since. These people ripped him off with a worthless ring that I don't even know what I did with. He wanted to support a local business, but these vultures only saw dollar signs! He was fooled by their warm smiles and friendly demeanor. If you want to purchase jewelry, please do your research and shop around. It doesn't hurt to do some comparison shopping. Good luck and happy hunting! read more

Gemma's Jewelers - Jewelry Near Me - Rancho Cucamonga, California

I had one of the best experiences when I stopped by to have my ring cleaned by this jewelry store. It was a pleasant surprise how I was both greeted and treated the entire visit. Margarita was extremely nice to my husband, son and I. She showed us so many affordable options. Her personality is so sweet. I typically purchase items from the larger chain jewelers. After visiting Gemma's Jewelers those days are gone. If you like personalized, one-on-one service, I highly recommend this business. Margarita is a seasoned sales professional (not a salesperson). But more importantly she offers beautiful suggestions and genuinely wants you to leave happy (no buyers remorse here). I can't wait to go back to my newfound jeweler. 10-stars!!! read more

I rode my bike all the way here and they denied me service based off the way that I look. I am African-American and I was sweaty due to the bike ride here. I ring the doorbell and they won't even let me inside and say I need a parent or legal guardian even though I'm 18 years old. She walked away from the window and I wasn't asking questions. I asked her is that a law ? She hesitantly said yes. we were speaking through the window the whole time because she would not let me in. I felt very discriminated against and I would not recommend this place. you guys suck. read more

Gemma's Jewelers - i've been in this in before. this is crazy. - Jewelry Near Me - Rancho Cucamonga, California

We had such a great experience shopping at Gemma's. Cesar was fantastic and helped us pick out the perfect diamond. They were so friendly, communicative, and their customer service was great. We look forward to Gemma's being our preferred jeweler going forward. read more

The jewelry, quality and designs are amazing. But most of all it is a place with people you can trust!!! They provide many services from installing watch batteries and replacing earring backs, to creating custom elaborate jewelry. They never gouge you, are honest and offer fair prices! I have been going there over 20 years and will never go anywhere else. read more

I came into Gemma's and met with Robert. I wanted to combine my girlfriend's antique family ring with my family heirloom, and I had planned surprise engagement for my fiancé the upcoming weekend so I needed a rush order. I Robert him that I did not have a lot of experience with jewelry, and I was assured by his patience and thoughtfulness in working with me to come up with a design. He said usually this kind of work takes 1 to 2 weeks, but he would do everything he could to get me the ring ready in time for the engagement. He went above and beyond to deliver the ring in time for the proposal. We could not have been happier with how the ring turned out, the final product is stunning. This was my first experience with Gemma's and I surely will be returning in the future. Enough can't be said for the quality and care put into their service. I highly recommend Gemma's jewelers to anyone looking for quality, thoughtful service. read more

Gemma's Jewelers - Ring - Jewelry Near Me - Rancho Cucamonga, California

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So I took in my wife's Jade ring and her grandmother's bridal ring for resizing. Both rings came out beautiful. They also got it done in efficient time and they were very nice and not pushy. They valued your business and they have a loyal customer now. Thank you to the family own business with over 40 years experience. We will definitely support their business and we will bring more jewelries to them in the future. Kamchamnan Family read more

Gemma's Jewelers - Jade ring and bridal ring...exquisite and professionally handled Thank you - Jewelry Near Me - Rancho Cucamonga, California

This jeweler should avoid bringing in outside buying entities. Went to their estate jewelry buying event and was told by text tjey pay 80% of spot. FALSE! was offered less than 60% on my 24k gold bracelet and a ridicuously low amount on a longines 14k gold with 4 diamonds watch ( $50if you an believe that! ) i have seen the same watch on auction sites for $450 - $750. In my opinion, if they value potential clients sio little to bring in busibesses that try and lowball you, I would avoid this place. It says volumes about them and how they view clients, in my opinion. I would never set foot back in there. read more

So happy my engagement ring was purchased from Gemma's Jewlwers. My now fiancé and I went to this Rancho Cucamonga location first and was greeted by Margarita and she was incredibly kind and so knowledgeable, felt no pressure by her but loved how she was showing us various options for me to try on. Since we didn't end up finding a ring at that location, she suggested us to go to the Eastvale location which we did the following day. We were helped out by Robert and he was super patient and kind with us and I found my ring there and I absolutely love it. I definitely will come back to purchase my matching wedding band later on in the future. Thank you guys again so much for such a loving, pressure free and welcoming environment. read more

Gemma's Jewelers - Jewelry Near Me - Rancho Cucamonga, California

Ciesar was kind and a very professional salesperson. I had a necklace repaired and walked out with a diamond ring. Great prices, highly recommend! read more

I took my 10-year old ring to get sized. They suggested a few things to clean it up and it looks so beautiful. The customer service is excellent. read more

Gemma's Jewelers is top notch. Wonderful staff, great service, and fairest pricing on the market. We are very appreciative to have found them and hope to work with them again on future pieces. We initially connected with them for quotes on a custom design. Cesar and Margarita welcomed us with open arms. They listened to our ideas, provided professional recommendations, helped us develop a clearer idea on specifications, and provided us with a quote. When we were done, they were gracious enough to suggest we take the quote and shop around for jewelers. We appreciated that they did not try to upsell us, put pressure us to make an on-the-spot decision, and genuinely wanted us to be comfortable with what we were spending. We decided to have them as our jewelers and worked with their designer, Amy on turning our ideas into a reality. Amy was phenomenal. She created an electronic rendering of our piece, worked with us to get the perfect final design, and provided us with timely updates along the way. Everyone made sure that we were comfortable with the level of communication, pricing, and outcome. Even after we picked up our piece and paid, they remained completely welcoming. The entire experience felt like we were working with close family-friends. I could not have asked for a better experience or team to design a forever piece. We will definitely be visiting them again! read more

Stopped by Gemmas jewelers because I purchased a watch and it wasn't working. CESAR was unsure if he could change my watch battery but in fact did succeed he also offered me a ten dollar discount plus on top of that he even went to the extreme and cleaned my watch and tested the Diamonds to make sure it was real!! I'm very pleased and I will be coming back! read more

Gemma's Jewelers - Michele Diamond watch - Jewelry Near Me - Rancho Cucamonga, California

My boyfriend and I went to Gemma's jewelers to shop around for watches. We had great customer service and help from Margarita and Sally! They were super personable and lovely to talk to! They gave us great options on the watches and gave great information and answered all our questions for what would fit best for him. We certainly will come back for more of their very special items! They have great prices and deals on all kinds of jewelry including necklaces for both men and women, rings for all occasions at great deals! Could not be more pleased :) read more

Gemma's Jewelers - Bulova Marine Star collection in a navy blue face with rose gold rim. - Jewelry Near Me - Rancho Cucamonga, California

Gemma's Jewelers is THE best! They work hard to please their customers. Margarita and Stephanie went out of their way to customize an engagement ring for my proposal. I am very please with the service I received. They will get the job done!! read more

We bought my engagement and wedding band from Gemma. Beautiful quality. When I was ready to upgrade my diamond they made it very easy and affordable. Love it! read more

Gemma's Jewelers - Engagement ring - Jewelry Near Me - Rancho Cucamonga, California

Found Gemmas jewelers on yelp as I needed to add a piece of jewelry to a jewelry box and was extremely impressed with the reviews. I jumped in my car and took off to Gemmas Jewelers and as soon as I walked in was greeted with a smile, introduction and hand shake! Cesar was the team member that assisted me and asked me all the qualifying questions I needed to complete my purchase. Cesar was patient, not aggressive in his sales presentation and also offered financing. The establishment was clean, smelled fresh and as you know "detail is retail" I'm extremely happy with my purchase as I needed something simple to complete a gift. I will be back as this family owned business proved to be five star from presentation to the benefits and features to the closing of the sale. Thanks Gemma Jewelers read more

Gemma's Jewelers - Ask for Cesar! Great service - Jewelry Near Me - Rancho Cucamonga, California

I highly recommend this jewelry place I had my dads ring customized for his birthday with Robert and I am so happy with the end product. Amazing design and customer service always keeping me updated and the price was great. I am definitely going back for more jewelry customizations for me and my family. Thank you so much to Robert, Margarita and Amy I really appreciate your expertise and help in getting my dads ring done read more

Gemma's Jewelers - 14k gold with black opal stone - Jewelry Near Me - Rancho Cucamonga, California

Fabian and Sally are incredible! I was perplexed as to what I should do with my 24 year old ring. Sally helped us find a new setting, and Fabian was able to change out the diamond and improve the condition of my original bands in the same afternoon! Thank you to both for your support. I highly recommend for both new purchases and repairs. read more

Super Helpful love Margarita and Cesar. Made me feel like I was family. They gave me top of the line service as well as excellent opinions. They also cleaned my jewelry free of charge. They even stayed over time to help my family and I. Will be coming here for years to come. read more

We have bought our jewelry there in the past and we were very pleased. I plan on buying a locket with my two dogs pictures on them. If the price is right! But they always treated us with respect. Eastvale Location. Merry Christmas to all of you! read more

I would 1,000 percent recommend this jeweler to anybody. Cesar and Margarita are so kind and loving. they'll give you the best deal possible. i've bought many pieces from gemma's jeweler & ill continue to do so. just look at all the fine jewelry iv bought from them. you won't regret I promise. thank you gemma's jewelers. read more

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I'm so Happy to have come here. Margarita and the staff make you feel like royalty. They will take care of you and go the extra mile if needed. I've been coming here for more than a decade and will continue going Gemmas for my Jewelry. read more

I visited this store today and they offer the best customer service they all make you feel so comfortable in helping you make a decision. Cesar helped me today he has excellent service! read more

I needed work done to my wedding ring not knowing how difficult it would be. Robert called me to let me know that what I wanted done was almost impossible with how the original jeweler made my ring. I was devastated and Robert knew it so he told me he would see what he could do for me. Robert came up with a plan and went ABOVE & BEYOND to make sure that my ring was done right. I couldn't be happier! Absolutely would recommend this jeweler to everyone! Thank you! read more

Gemma's Jewelers - Jewelry Near Me - Rancho Cucamonga, California

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Excellent service. Went in to find an engagement ring and they had a wide variety to select from.