Wonderful new place I love it here. Im coming back. I found my new favorite lady to do my massagesread more

So I had a pretty good massage today at this place. Facility is clean adn pleasant but no frills,…read moreCommunication was a major challenge as she did not seem to speak a lot of English and was barely understandable. Despite that, massage was good. My only complaint was she tend to move from different parts of the body abruptly instead of using a smooth transition. Price is affordable at $70 for an hour.

Best massage I've had in a long time. I will definitely be coming back soon. There was no language…read morebarrier here. I told her what hurt and she massaged it out. Thank you

We went for a couples massage shortly after Ocean Spa opened. Both massage therapists (Mandy and…read moreDenise) were excellent. We'll definitely be return customers!

Christine is simply a gem! She is extremely knowledgeable, has an amazing touch and very…read moreexperienced in many forms of body work. Her weekly deep-tissue full-body massage allows me to run a high-stress business and run the trails at the age of 50! I highly recommend her. She is dedicated to heal you.

I have tried several different massage therapists over the years due to relocation and have had…read morevery positive experiences but Christine is by far the best therapist I have experienced. I really mean therapist as Christine brings a holistic approach providing insights into work-outs, stretching, yoga, nutrition...she is more of a life coach! But not to be outdone, her massage is perfect. Christine takes time to understand where you are at the moment, listens to what is affecting you and then goes to it. She has a positive approach, attitude and energy which really sets the tone for a positive experience. I am also impressed with Christine's experiences and training background. I don't usually do reviews but this one was easy, Christine is the best and if your looking for someone who really knows what they are doing and takes a genuine interest in your health, I highly recommend Christine.

I had one "professional" massage before this and it was awful. That was over 10 years ago. It was…read morethat bad. I did not feel good at all after that 1st experience & wanted to forget it happened. I'm so glad my friend talked me into giving this spot a go. The woman I had was incredible. She asked if I would like to add on the hot stones & I was glad I did. After all the work she did on my back, they felt amazing. She asked if I wanted it more gentle or harder & I opted for the hard. She knew what she was doing and worked out every known knot. She checked in with me periodically, which was nice. I wish I knew about this spot sooner! I'm sore in spots but in a good way. My muscles needed it.

I've been to Holiday Spa before and have always understood what it is -- not a luxury spa, but a…read moreplace that can work when you're just looking for an affordable massage. Because of that, I felt comfortable referring a family member to give it a try a couple of weeks ago. Unfortunately, her experience was disappointing and honestly concerning. While her massage itself was already less than stellar, the situation at the end was what really crossed the line. She tipped her masseuse, Nancy, $10 -- which she felt was appropriate based on the service she received. Instead of accepting it, Nancy became visibly upset and began demanding more money, creating a very uncomfortable and unprofessional scene. My family member tried to calmly explain her reasoning, but Nancy continued to insist, and the situation escalated to the point where additional money was given just to diffuse the confrontation. Tipping should always be based on the quality of service and given voluntarily. It should never be demanded or coerced. That kind of behavior is unacceptable and reflects poorly on the business as a whole. I'm sharing this not to attack, but to highlight an experience that needs attention. No customer should feel pressured or uncomfortable when leaving a business.

This is a new client; the female massage therapist was very professional, and my back felt…read morerelieved. I'll definitely come back; highly recommended.

Do not come here. Paid for an hour and she ended with 20 minutes left. Go somewhere else not worth…read moreit

Back again today with Eva. She communicates well to make…read moresure that I was completely comfortable. Rooms clean and quiet. Nice vibes all around. Skilled therapist that knows her trade. Best massage I've experienced in a very long time honestly. Will becoming here often. Thank you

Sarah is the best and the entire establishment is clean and all of the therapist are friendly and…read moreprofessional.

We've been going there for years, and today we wanted to use 2 gift certificates we gave to a…read morefriend. He couldn't use them as he'd had several strokes, and it was ill-advised. He gifted it back to us, but when we went to use it, they wouldn't allow it because it had recently expired. Under California law, Civil Code Section 1749.5, it is illegal not to honor gift certificates, and illegal to sell gift certificates with an expiration date. This was incredibly poor business practice, and it saddened me that these people are that ignorant of the law or corrupt. I would not patronize this place ever again and encourage everyone to find another place to get a massage.

I went for a foot massage, as I had couple of years ago, several times in this place. I know is…read morenot the same owner as before, when the place was cleaner than what it is now. The place smells not as a clean massage parlor, the oil they use also have a bad scent. The massage was good, but not as good as before. The owner should improve the cleanliness of this place, and the oil they used.

Evelyn was so awesome and the staff is very attentive and friendly. I come back every month. I…read morealways feel safe and taken care of! Their monthly price is worth it I promise and it comes with cool perks

had a very negative experience at Hand & Stone Massage and Facial Spa, and it was entirely due to…read morethe front desk staff. From check-in to checkout, the customer service was rude, dismissive, and unprofessional. I felt like an inconvenience rather than a paying customer. Simple questions were met with attitude, and there was no effort to be welcoming or helpful. Communication was poor, and policies were explained in a condescending way instead of respectfully. For a business that is supposed to promote relaxation and professionalism, the front desk experience was stressful and unpleasant. First impressions matter, and unfortunately, the front desk completely ruined the visit. I expect much better customer service from a spa of this reputation. I won't be returning unless significant improvements are made. Hand & Stone Massage and Facial Spa 5561 Lone Tree Wy, Brentwood, CA 94513