This was my first visit with Zoe Massage. I booked a "first visit" appointment with Hope at the…read moreCarmel Commons location. My total was $95.00. The suite is on the second floor; they do have an elevator. Thoroughly enjoyed my massage with Hope. She may be small in stature, but her hands are mighty!!! Before starting, she asked my pressure preference and areas of concern to address. Pressure was spot on. Walked out a new woman. Highly recommend booking with Hope.

I've gotten weekly or bi-weekly massage for over a decade due to an auto-immune disorder that…read morebasically creates pain throughout my entire body. After moving to the area I tried Zoe Massage. My initial couple of massages with Amanda were pretty good. After that they became just ok and mundane and predictable. A really good therapist will change things up every time and make you feel like all your issues were addressed each visit. Unfortunately here not so much. I'm sure if you casually go once in a while this place would be ok.

Amazing massage perfect pressure and super relaxing. You can tell they really know what they're…read moredoing. Already planning my next visit. Anna was professional and amazing

I was experiencing chronic headaches from stress and tension prior to seeing Anna. I selected the…read more90 minute Swedish massage (HIGHLY recommend the hot stone add on) and I can honestly say it was the best massage I've received. Anna's attention to detail from the quick consult at the beginning to the perfect amount of pressure and attention to the most needed muscles was impeccable. If you're thinking about getting a massage, book one with her IMMEDIATELY. 5 stars all around.

Caryn is amazing! Not only one of the best massage therapists I've ever had, but also a wonderful…read moreperson. I love talking with her. She works theraputic wonders and is kind and helpful. My hockey-playing teenager loves her as well! Soul Kneads is a gem tucked away in an office building. Open the door to calm and comfortable atmosphere. The massage space is very chill--smells good, calming vibes, and total zen. Very professional. Very relaxing.

Lovely massage service! My first time here was delightful and relaxing. On arrival, I was offered…read morebeverages and waited just moments before being whisked away to the ladies changing room. A robe, slippers and a spa bag for my belongings was already prepared - a nice touch. I started with the salt cave experience. It was relaxing and I was cautioned that anything I brought into the room would have a salt residue afterwards. I didn't really notice a salt residue at all, even on my wet hair. The spa music and the lounge chair did make for a quiet transition from my busy morning into peaceful relaxing mode. Afterwards, I enjoyed a bit of time in the relaxation room. For hot tea, each day they have both a caffeinated and a decaffeinated option. It was served on a cute tray with honey and sugar options. Last, my 90 minute massage. A choice of scalp massage or foot massage was offered and I opted for the foot massage without hesitation. I requested medium pressure and only asked once for a bit less pressure in a sensitive area of my lower back, and my therapist was quick to adjust. I chose the lavender blend massage oil and it smelled lovely. Special attention was paid to my shoulders where I carry most of my tension. Having booked only a couple of days in advance, I did make a deposit of 50% up front and was already within the cancellation window. If more than one service is confirmed, a 20% gratuity for each is automatically added but that was well explained up front and during check out. I noticed a list of monthly membership options during checkout and I'm actually considering joining. It was easy to get an appointment and very relaxing, though I'd probably skip the salt cave and go right to the massage or opt for a facial next time.

Urbana spa is my favorite spa in Charlotte. Every massage and facial I have had has been amazing…read more My friends and I also occasionally have our own parties with the private room with wine and snacks. I always look forward to my next visit!

I will NEVER return to this Spa. It doesn't even deserve a star. Took my husband there for…read moreFather's day for foot massage that included a 10 mins soak. Our feet soak in plain water for 25 mins! They kept talking in like my husband and I were not there. It's Father's Day. Wanted him to relax. Cell phone keep ranging. Lights stayed on 15-18 mins while our feet were still soaking in water. Asked for money before they even started anything. Phone still ringing. My husband had to ask them to turn ringer off and of course they had no idea what he was saying. When they asked for money they could understand us bout after that they couldnt! Right! Right! She takes my feet out of water finally and puts my legs on chair without towel or anything. When they start doing foot massages ( now remember its support to be relaxing) they start talking. WTW is going on Why???? I have to ask them to stop talking because (which I would think they knew and of course they did) its supposed to be relaxing. This was the WORST experience I've EVER had before!! I will NEVER Recommend or come here again. I would complain to management but I'm sure they would not understand! Oh by the way the 60 mins foot massage turned into a 30 minute Upsetting Experience!!

Since it has changed owners. This place is terrible. I've come twice so far. Once at 8pm no lights…read moreno nada. This time I called first. Girl says ok. I come lights are off. Stay away!

I just had the most amazing massage and facial I've ever had in my life. Shannon gave me the most…read morerelaxing , thorough, massage. Every time she moved to another body part I thought THAT was my favorite part of the service. The facial provided by Shannon was, *chef's kiss*. Not to mention how sweet Stephanie was at the front desk! I've never had a spa experience go that well from beginning to end. I will most definitely be coming back. Thank you all for an amazing experience for my anniversary!

If I could I'd offer an even higher rating. This spa rivals many in the area as to the massage I…read morereceived. Booking was easy. Isabella was my therapist. She was amazing!

Melted into a puddle and my masseuse worked out every knot. I needed that desperately! Simple and…read morestraight to the point...not spa or fancy. Works perfect for exactly what I need! You can choose table or chair massages. ‍

I've been to oasis probably 10 or 15 times now I've been getting massages in Charlotte and bigger…read morecities for years and years and I can attest that this is one of the best massage I have received! I have a lot of back issues from scoliosis And some lower back issues as well and the therapist there are no joke! They work very deep and get all my knots out and I feel great when I leave! I highly recommend it! Special note bring your earbuds to drowned up the mall noise. It can be a little loud, but it's totally worth it!