Let's set the scene: You wake up the morning of a work and travel day with a horrendous crick in…read moreyour neck. You go to work for the morning, drive an hour to the airport, and then sit in the most perfect posture possible to not cause further pain for, not one, but two delayed flights. When I tell you that Dylan and Balance Massage saved my entire trip, I mean it wholeheartedly. My sister was so glad to see Dylan had availability to save my shoulder and neck, because she is fully aware of how I get when I have muscle pains. I booked a 90 minute hot stone massage, and Dylan put in WORK for all 90 minutes. As an avid massage enjoyer (I have held memberships with different massage therapy companies for the past 5 years), I truly believe this was the best massage I've ever had. I mentioned to Dylan that I get massages every month and that I would definitely need the deepest tissue massage possible - he delivered from the first minute to the last. Especially with 90 minute massages, therapists need to take a break from the deep tissue and work on hands and feet and other more gentle spots. But Dylan understood that I needed my neck and shoulder to be normal again and mostly focused on my problem areas for the entire 90 minutes. I wish this was my primary massage spot, but I will absolutely be returning the next time I visit Fort Mill!

I scheduled a 120 minutes custom massage. As I entered the room, I smelled burnt…read morerubber/electric/bread. I asked if there was a restaurant nearby where the smell could be coming in. I was told there was a domino's pizza next door. I changed and laid on the bed. The smell intensified. After a few minutes, the masseuse stopped to remove the crock pot that warms up the stones. The smell was the crock pot burning. The masseuse then asked if I wanted an essential oil to diffuse the smell. The masseuse opened the essential oil. I should have asked for a different room as I am sensitive to smells, but I didn't. The smell was alarming and concerning. The massage itself was nice. The masseuse was a very nice woman. Since I booked custom massage through ClassPass, I wasn't asked what customization I wanted.

I go to Jia Foot Spa every few weeks because for $56, they absolutely reset my entire body…read more Yes, it's a foot massage but also scalp, arms, neck, shoulders, and legs. Basically, they find every ounce of stress you didn't know you were holding and remove it. The pressure is perfect, the experience is unreal, and I leave feeling like a new person. This massage will make you see God. Highly recommend.

This place is really great. Its not fancy if you are looking for some fancy overpriced spa…read moreenvironment. They do a fantastic job at an affordable price. Very professional and clean. I would highly recommend both the body massage and foot massage combo.

I've been coming here sporadically over the last year. Last February (11months) the cost of a 60…read moremin massage was $60. I went in today and they raised the price AGAIN. It's now $80 for the same massage/same time AND they just started charging fees to pay with a card....up to $5 depending on what massage you get. I really like one lady; I think she's the owner but there's another lady - the skinny one and she's AWFUL. Today I went in and she was on her phone DURING my massage! Leaving, texting, answering the phone should not be done while performing the service someone is paying for. My neck and arms were passed because she was too busy. The other lady I always see doesn't speak English and she only does feet in the front so every time a customer comes in the skinny one has to go help. I like that this place is relatively close to my house but it's time to just look for a new place to go. Don't go -- too expensive for the service you get. Rooms and bathroom are always clean and smells nice.

I hate that I have to write this but this was literally the WORST experience I have ever had!…read more I would suggest that they keep hot stones and warm towels in the room so the masseuse doesn't have to walk out. There should be a minimal level of professionalism when you have half naked people in your establishment. So don't take phone calls, in fact, you should leave your phone out of the room if you're working on someone (or at a minimum on silent). Also, the barn door to the room is cute but is not wide enough to cover the door opening so there is always a minimum of 3 inches of the room open. Here's the background: I've been familiar with massages and loved them. I used to get them weekly years ago but haven't had one since I had a baby (over 2 years ago). I took the day off after much needed stress relief and treated myself to a massage at a place that had 4.9 stars. I was stoked! Below is the list of reasons I sent my husband after I walked out crying.. Let me list the ways: 1. She chewed gum the entire time. So annoying. 2. Plastic stool wasn't on wheels so it scooted across the floor. Annoying. 3. Her phone notifications were on and kept dinging. 4. She stepped out the room the times for who knows what. 5. She must be the only one who knows the job because twice someone poked their head in to talk to her across my half naked body. And she talked back! Uber annoying. 6. She answered the phone to schedule an appointment. 7. She stopped to listen when a customer came in along about gift cards.. and then she walked out to go help him after the desk person just called her name!!! Like she had a corpse on the table!! That's when I went to leave and she came back and stopped the time.. she said sorry and asked to take care of the customer.. By the time she came back I was already about to cry.. she tried and I will say that she was good when she was present but there were so many interruptions that I couldn't get relaxed. I paid and left a $5 tip but I wish I hadn't. I wish I could have a place here since I'm new to rock hill, but for now, I think I'll try my luck in Charlotte. Video is of the room after she walked out to help a guest and left her phone at my feet. Her phone stayed open with the camera feed of the front room on.. that was a little unsettling but I didn't call it then. I'm learning to follow my gut and notice when red flags are coming in. Hope this helps someone else at least make sure that they don't get this experience or try another place. If you find a good one in rock hill, let me know.

Absolutely wonderful massage. She found every knot and issue and even had suggestions for future…read moremassages. I can't wait to return!

Angela was absolutely phenomenal. Her business name "Anointed Hands" are true to power. Her massage…read moreroom was peaceful, clean, welcoming, and relaxing, and she made me feel very comfortable. She is a professional and you can tell that she has a medical background through her massage technique. I feel energized, healthy, full of life and happy. I could feel the tension and pain leaving my body, and my lymphatic system draining. She is AMAZING and I suggest everyone make her their Go To massage therapist. Thank You Angela you are an Angel!

Loved my prenatal massage! I'm 7 months pregnant and Rachel took such good care of me. She made…read moresure I understood how the massage would work and always made sure I was comfortable. She's also just such a sweet, relatable person! From the outside, the building looks like an office building but as soon as you walk through the door, it's so cozy and relaxing! Highly recommend and will definitely be back!

Visiting friends and tweaked my back at the beach. Went to Mended by Hands with Brandon and he did…read morean awesome job. Took away the pain. Great for the money. Definitely recommend.

CJ is amazing! She did a great job working 2 years of stress and tension out of my neck and…read moreshoulders.

I enjoy getting massages here. I'm really picky about the quality of massages and like the…read moretechniques used here. I make sure I come monthly as a part of my selfcare regimen.

Maureen has been my masseuse for years. She just opened up this beautiful space in Lake Wylie after…read moreyears of being an in-home travel therapist. Very reasonable rates but most importantly an amazing massage.

Anna did my massage. She did an amazing job. It was so relaxing. The atmosphere was so calming and…read moreinviting. There is no way you wouldn't be completely relaxed. I was a blob by the time I left. I was in shear heaven.

I have been going to serenity since early 2000's. They are very professional an are a major player…read morein the relief I get from pain due to severe back an leg pain.