I've been at Lifetime long enough to know the difference between occasional issues and a pattern of…read morereally not caring not sure where the GM is? . The "non-heated" yoga class is consistently overheated because the room is still set up for the hot class before it. --just a compromised experience every single time. That's not a scheduling issue, it's a lack of operational concern. Then there's the lighting. If you're on either side of the room, you're stuck with a bright light directly in your face the entire class. It kills focus and completely disrupts the environment. This has been brought up repeatedly, yet nothing changes--which at this point reads as indifference, not oversight. The sauna is even worse. The stone floor gets so hot it can burn your feet, while people walk in wearing sneakers--something that's both unsanitary and easily preventable if anyone enforced basic rules. On top of that, phones are allowed, which completely ruins the experience. You hear notifications, music, constant tapping--there's no quiet, no reset, no sense of calm. It defeats the entire purpose of being there. The relaxation areas aren't any better. There's no real attempt to maintain a quiet, restorative atmosphere. Noise carries, people treat it like a lounge, and the "zen" environment they advertise simply doesn't exist. And then there's the recovery area--where cost-cutting is painfully obvious. There's no staff consistently present, so if you want to use something as basic as a massage chair midday, you have to leave the third floor, go down to the fitness desk, and ask someone to turn it on. That's not convenience--that's friction built into a service you're already paying a premium for. All of this--for $330 a month. At that price point, these aren't minor complaints. They're fundamental failures. And the bigger issue is that none of this is new. These concerns have been raised over and over, and nothing changes. At some point, it stops being about the problems themselves and becomes about what the company is willing to tolerate. Right now, it's clear the standard isn't where it should be. Also, I keep being told to reach out to the management team. I have reached out to Susan more times and I can count with zero response. I don't know if this general manager position is remote but in all these years, I've only seen her once. And I don't get a response. So I have reached out to the management team with all of these concerns and absolutely nothing has ever been done.

I have been going to this location now for 3 years and love. The best club in Palm Beach…read moreGardens!!!!!!

Yes Polite Great…read moreequipment Best activities classes Good for all ages Very busy Parking very tight

I've been coming here for three years, and this gym keeps getting better. It's always super clean,…read morethe layout is smart, and the floor is spacious with plenty of room around the machines, free weights, and stretching areas. I also love that there are no TVs, so you can actually focus on your workout. The amenities are great--cold plunge, steam room, and dry sauna are all well maintained. The staff is attentive and consistently works to improve the club. Overall, an excellent place to train.

Amazing place to work out. I wish I lived here to be able to have this be my gym. I was visiting…read moreout of town and only went once, but had a GREAT first experience here through my ClassPass membership. Perks of this gym: Clean gym, high performing equipment, wide range of workout classes and types, lots of absolute classes to choose from every week and excellent, super communicative and friendly customer experience. I took a spinning class with Suzanne and she was AMAZING. She offers a GREAT, FUN workout for any skill level. The next time I'm in town, I'm going to try to get into another class with her The owner/all of the management here was so welcoming, kind and flexible with my being a non-local guest. Again wish I lived here to be able to come more often!!

Once again when I flew in from London I gave this gym another shot. I know the owner can't help…read morewith the parking situation because other places have opened in that plaza so the parking lot is full. The thing that gets me are the Personal Trainers. They take up all the space & I know they have to make a living but it's just full of really elderly people & the trainer Jill Dearmin is NOT a RN. Check the Florida Board of Nursing for Martin County & her name & Nursing # do not come up. I know a few trainers that have to be on steroids. After being out of the States seeing the steroid people are easy to point out. Some of the people still think tans are in & I see so many people there who look much older due to excessive tanning. The front desk people are very nice but I feel like I am in a time warp with all the tan, steroid people. That look with the fake nails, tans & muscles due to steroids. They have no idea how this look has been out for 15 years. Next they will be offering Ozempic. Main side effect of that injection is Thyroid Cancer. I feel bad for the people who will pass away from putting chemicals in their bodies. I did notice many of the same trainers so maybe the owner is a good guy to work for. No photos b/c I train when I go to the gym, not take photos of myself. I never saw anything like that. Next trip to the States I will be in Lake Worth & just go to the LA Fitness.

I wish I could give this gym a higher rating because the low price of membership in such a high…read morecost of living area is a relief to the wallet but it is always crowded with never being able to find a space on the floor or the weights you need. Now it's been overcrowded with teenagers for the summer as well which makes the experience even worse. I also wish this location was like other locations with having workout classes. The movie theater cardio room is a plus and the recovery area is also a plus. I hope once they open another location in Palm beach gardens that they take the members feedback and improves it substantially!

Very disappointed with how my cancellation was handled. I had already paid my annual fee the year…read moreprior, submitted notice to cancel my membership, and clearly communicated that I would not be continuing my membership for the upcoming year -- yet I was still charged another $99 annual fee afterward. What is even more concerning is that I provided legitimate medical documentation related to a surgical injury and ongoing recovery, including my provider's credentials, signature, NPI number, and contact information, and was still met with unnecessary pushback instead of understanding and professionalism. As someone dealing with medical expenses and recovery, it is frustrating to have money taken for a membership I had already attempted to cancel and physically cannot use at this time. Customers should not have to fight this hard over a cancellation, especially when legitimate medical circumstances are involved. I truly hope upper management reviews how these situations are being handled because the experience has felt unnecessarily difficult, dismissive, and stressful.

I've always been a big fan of everything fitness including cycling classes. When I moved to Palm…read moreBeach Gardens I discovered there was a cycle bar studio about 5 minutes away from my house. I signed up an intro class and showed up where the front lady did take a while to check me in and wasn't much help with picking out my shoes or setting me up on my bike. Luckily the instructor saw me struggling to adjust my bike and helped me out. The storage/ locker area was clean and had very ample space to store all my belongings. There was 2 bathrooms and 2 showers available which I used both and say they were pretty good and included towels and deodorant and soap and shampoo/ conditioner. The class was about 45 minutes long and included an optional stretch at the end. This class did not have a theme but was energetic and gave me a great sweat! I would love to try one of their theme classes one day so I can push myself even more. They have a wide range of classes available too and are always running promotions for class packs. Hopefully I can go back soon!

Amazing and friendly helpful staff makes this workout even better. Been going to cycle bar for a…read morefew months and really love the workout. Instructors are fun, challenging and high energy. Workouts fly by. Facilities and bikes are clean. They even have showers.

I have stopped in here several times pre-Covid and post-Covid. I have seen the advancements that…read morethe business has implemented to keep up with the times. One of my biggest requests was 24-hour access, which was added within the last month. They have the typical cable weights, free weights, cardio, and a smoothie bar/station. But, they recently added an area that allows more Crossfit workouts, i.e., box jumps, sled drags, and such. Are you going to get something that a bigger club has, like a basketball court, swimming pool, and such nope. But you get the personalization of the owner being there, the staff knowing who you are when you visit, and it is not overcrowded. The staff consistently exceeds expectations and is very personable when I am there. If you want a more personalized experience instead of your average overcrowded gym, give them a try.

Great spot! This place is a no nonsense gym with everything you could need. It's clean and the…read morecrowd is good mix of people. Would highly recommend!

Marc is the BEST Personal Trainer I've Ever Worked with! Extremely patient, personable and…read moreknowledgeable! Marc gives Great attention and detail to my goals! A+++

From the owner: In YOUR Home private personal trainingread more

I have a Black Card and visit clubs in PA, NJ, and here in Florida. I've visited this club on…read moreMilitary Trail in previous years and had no issues. However, on my visit yesterday I found possibly the club most in need of serious maintenance. The men's locker room was dirty. Only one of three sinks was operable and all were very dirty. There is another club in Jupiter which I will try. I'm a big fan of PF

Planet Fitness has 22 TVs for customers to watch as they work out. However, PL routinely features…read more90% of the sports channels to MALE athletes & sports (golf, lacrosse, biking, basketball, baseball, high school boys, swimming, soccer, football, car racing, etc). Rarely does PF bother to ensure female athletes & sports are featured. Despite a significant number of paying women customers, the obvious sexism is clear. Female customers notice & talk about it, but fear ostracism if they complain to an overwhelmingly male staff.