Nexcess is literally a 10-star company. I've been in IT for over 20 years now and they have…read moresuperior support when compared to the other 50-75 tech companies I've worked with during my career. I use Nexcess for all of my hosting including WordPress and Magento e-commerce. Magento is an incredibly powerful, robust, but complex e-commerce platform. It requires reliable and fast hosting to work properly. But due to its complexity, it can be very difficult for many companies to use effectively. Nexcess greatly eases the difficulty of running Magento because their support teams are absolutely second to none. The technicians here have a depth and breadth of knowledge that far surpasses virtually any other enterprise host or tech company I've interacted with. I say this coming from having personally been involved in over 100 different e-commerce projects and dozens of Magento 1 & 2 installations. Very recently I worked with Robin Rosson at Nexcess to to resolve a complicated series of DNS and email delivery issues to help one of my client's stores get back online. The request was marked Urgent and I had a response from a high-level engineer within about 30 minutes. The issue was resolved in about two hours. To compare, any other company would have take 24-48 hours and probably would NOT have found the solution to this issue. Robin helped patch in a hot-fix for Magento 2, adjust DNS PTR, SPF, and DKIM records, and helped us get back up rapidly. It is incredibly rare to find people who understand infrastructure to this degree and get a response from them this rapidly. As for the rest of Nexcess: they are affordable, have a fantastic back-office account management portal, vast knowledge-base, and the hosting administration panel always works. The sites are hosted on top-tier hardware and as long as your site is configured properly, it will load very quickly which improves your SEO. I don't understand any of these other reviews. Personally I think they're bogus and probably written by competitors. To summarize if you're going to host Magento, WordPress, or WooCommerce, do yourself a favor and host on Nexcess. Don't try and save a couple of dollars a month, because when that first major problem happens, you'll be glad to be backed up by their team. Well done Robin and thanks again.

I've used virtual hosting since the beginning. I moved all my sites to Nexcess. For Wordpress it's…read moreone of the best. http://greaterdiversity.com scores an A.

After a county mowing crew pulverized the internet pedestal along our dirt road in late morning,…read more123.net's crew jumped into action. A crew member was here within 20 minutes (!) to investigate and create an action plan. In less than an hour, a team was assembling onsite to begin repairs and before day's end all residents impacted were already back online. While down, the 123.net crew also jumped in to help me connect online a different way temporarily to allow me to meet a work deadline I was on. Extremely friend, hard-working crew who took our outage seriously and got down the business immediately to fix it. Very responsive and customer-focused, even going above and beyond the repair to help those impacted. Well done, 123.net!

Great company, great team, great services across the board such as colocation, fiber and more. We…read morestarted out with business dedicated fiber internet service and it did not disappoint. Great value, price. Highly recommended.

These guys can make your phones and phone numbers do whatever you please…read more It's nice to be able to sound like an enterprise-level company when we're just starting out, but on the cheap!

I use this phone company at both of my businesses and the service and quality are unbeatable! I…read moredon't have to be put on hold when I can for any reason and the company is local in Michigan so the support is normally right away! If you are looking for a phone service, I would look at this place.

I found NetPenny in an old phone book. I called, signed up and for $46 I have had the basic…read moreservice since 2019. They have never raised my rate.

From the owner: Professionally installed High Speed Internet at a low monthly price. Most providers mail you a…read moremodem or make you purchase one at Best Buy and you're on your own. Not with Netpenny.

I hate AT&T. Uverse internet gets the job done - it's nothing extraordinary. I sometimes have Wifi…read moreconnectivity issues. Why do I hate them? Well, it's quite simple: You can never, ever trust that what you're being told by a customer service/sales rep is correct/complete. If you don't know what to ask, you can get screwed. You can call three different times, talk to three different people, and get different info from each one. Wait times to speak to a rep can be very long, and God help you if the rep who finally answers can't help you - and that's often the case. When you get transferred, you'll have to explain the entire situation all over again...each time you get transferred. That alone can turn the calmest, most peaceful of souls into a raving lunatic. The two-star rating is for average internet and horrific customer service.

I would not recommend this business at all. You can have Internet and then randomly boot you…read morebecause they decide they want to do an update while you're using the Internet. They don't have common sense. They don't know when the pick and choose the right time to do stuff like when people are not using the Internet they just say oh you're using the Internet oh well we need to do update. Forget you and boot you off save your money. You're better off going with T-Mobile or any other company. I highly highly suggest you do not go for AT&T. They are not worth it. They're not worth the time or the headache. so if you have very important work or home work of any kind that requires Internet, do not use AT&T. They are straight trash.

Professional, reliable, and friendly local business owner…read more Quick to respond and arrived on time, it was refreshing to speak with a professional that has so much experience and was easy to understand. I was treated with respect and everything I was told I would get via email arrived as expected. I wish I had more reasons to work with these folks!

Kevin was an awesome help, was accessible when most needed and made time next day for service. He…read moreexplained everything and helped fix some of my electrical issues from a power surge. Would recommend if looking for help