I told them that I would not be able to see if they dilated my pupils. Well they absolutely…read moreinsisted!!! I drove back to work barely able to see. Now at work, I can still barely see. Can never listen to a patient. Just has to be their way!!! Thanks for the blistering headache Boling Vision!!! And if I get in an accident because I cannot see because of your dilation, it will be your fault! Just wanted to get the money for the dilation. It is always about the money!

Broke my glasses while touring ND campus before the big ND vs. USC football game. Luckily I found…read moreBoling Vision. They came to the rescue and helped me see until I could get back to Arizona. Very friendly service and would highly recommend Boling Vision for emergencies and full time OD if needed. Go Irish!

I picked up my glasses from Goshen today not happy with the lady they had helping . I have gotten…read moremy glasses here for awhile have trouble with new ones have to have adjustments . I told the lady that it was a little blurry and thought my progressive need to go up a little all she said was the dr would like me to try them for a week. Brooke will do adjustments with ear pieces and nose pieces so why cant this lady now i will have to make another trip back to goshen to see Brooke and gas aint cheap thanks alot why cant people just listen to you .

Went in for a problem on one of my eyes. They had me come back 2 times to check on my…read moreprogress....180.00 later,no change. I feel that at least one of the appointments should have been considered a follow up at no charge. Won't be back.

I had my first eye exam recently with Dr Schwartz. Doctor and staff were very friendly. I had…read moreprescription lenses fitted to my own frames. I got the glasses back the same week and they are great. My only complaint was that as a first time patient it was a bit challenging to find the office. I wasn't familiar with parking at Memorial and spent way too much time circling the area to find parking and then when I got into the building there were no signs indicating where their office was. There were signs for other offices but not theirs.

The letter below is fairly self-explanatory. But it was forwarded to the person about whom I was…read morecomplaining! The ultimate decision was to do whatever she wanted done. Neither the doctor(s) nor the unresponsive office manager Gail assumed any responsibility. Customer service, patient concern. Nonexistant. Parts of the letter: Throughout my vast collection of years, I have never, ever experienced such unwarranted, unprofessional, unacceptable unpleasant treatment as that which I received from Diane in optical. ... I went to the optical area to pick frames and found an amazing style. It was chic and cool and looked (and felt) great. Diane told me it would be too heavy. That's all she said. Period. Since the frames were so comfortable, I shrugged.... When I came to pick up my new glasses, no adjustment was needed. Were they heavy? A little, but seemed to fit perfectly. Later that night, I was in anguish. My nose was really sore and bright red. Diane had been right ... A week later I returned to the office. When Diane sat down across from me, I smiled and said, "You were right." I then pointed to a lighter pair and before I could open my mouth she told me she had spoken to her manager and I could not exchange the glasses for new frames. She's losing money on me. This happened way too much. In a state of utter shock, I asked for an explanation. She was wearing glasses I had returned two years ago. She then accused me of being a liar. But wait. There's more. She also noted that I had returned glasses last year, too. Well, no. Those glasses came from Costco and were simply adjusted after my appointment with you on February 15, 2017. Then, when I asked if I could have lenses made for existing frames, the answer was a resounding NO. Since she didn't carry those frames anymore, neither of them could be used. Period. End of story. Summary: My only options were to keep the heavy glasses or return them. I could not exchange them for new ones. I could not have lenses made for existing frames. The refund had to go through the doctor(s) and could not be put on the credit card on which the amount had been charged. Additionally, since our vision insurance was already used, I will have to pay full price for new frames/lenses somewhere else. And I need new lenses." It took several weeks for the office manager to call. Sad. Very sad. Unprofessional and irresponsible.

Had both eyes done for cataracts. Besides estimates being way off for Alliance surgery center,I had…read morea pleasant surgery from Dr. Wiarda. Post surgery Dr. Patrick Korman has done an excellent job taking care of me. I believe he went out of his way to help me afford very expensive medication. I also praise the whole staff for their service.

I was sent to Dr. Wiarda for a second opinion. She was very helpful as was all the staff. I look…read moreforward to returning for additional care.

Waited 25 minutes for my exam.Front desk was pretty helpful but no smiles. Just going…read more through the motions. My tech (no smile) who did the exam was not friendly. While doing my exam she forced me by using her hands to push me to fit into the machine, which hurt. I like Dr Snachez she is knowledgeable.Very approachable.Important for a doctor. She answers my questions and concerns. She is friendly. She is easy to talk to.This was my third visit. I ordered non glare prescription eye glasses. 2 weeks to come in. Low marks due to lackluster staff not doctor. Don't hold this against them all in all got the job done.

Well my story started 2/15/2024. Went for glasses and they said instead I was getting cataract…read moresurgery. They said it would be a two week ordeal. I'd see better than i have ever seen before. So I got cataract surgery on the first eye. This was done by Dr Molly Walsh. Woke up couldn't open the eye. Then when I could open it I only could see white. Went 3 weeks of multiple visits to the office being told they didn't know why the swelling would not go down. Unable to see the surgeon because she was on vacation for 3 weeks. When I finally saw her she said I needed to wait 2-5 months and she guaranteed I'd see again. That she's been doing this for 20 years and she knew what she was talking about. I was so upset when I left there I was in tears. After her dismissive attitude I went to get a second opinion at a different eye doctor. He told me I would never see again without a cornea transplant which was damaged during the cataract surgery. Of course Walsh said nothing about it being damaged during surgery. He set me up to go to Indy to get it fixed. After multiple trips to Indy, staying for a week at a time at my own expense mind you, my eyes are finally fixed. I have been trying for months to get this eye dr to give me the card that I'm supposed to carry in my wallet at all times. This card should have been given to me the day of the surgery 2/15/2024. They keep passing the blame to the surgery center. The surgery center blames the Dr. I don't care who was supposed to give it to me. Someone needs to get me the card. They need to order another set of the exact lenses that they put in my eye and give me the card out of the box. It's supposed to be in my wallet. Definitely a shit show. Tired of this crap and am about to hire a lawyer. The date today is 11/22/2024. 9 Months of crap because of this place. Get your stuff together people. You are messing with people's sight and livelihoods.