Duff Family Dental gives quotes on phone and changes cost after visit. They have you sign paper…read moresaying, they have the right to adjust quotes for the unknown. All I had done was x-rays and check up. Dr. Carla Duff did not even do an oral exam but just looked at x-rays. Instead of her admitting she could possibly made a mistake, that she got involve in discussion of my x-rays and forgot to check and went to her next appointment, she said, I would never skip that and acted very unprofessional. A person knows when someone pulls out your tongue to look under it for cancer or lifts your lips back to check gums. She did neither but denied it and instead of offering to check it, she got all bent out of shape and offended. Telling friends/neighbors/family to definitely beware of two sides of this dentist/office practices.

My husband & I moved to Missouri 7 yrs ago and needed to find a new dentist. Our daughter (back…read morehome in Calif) has been a hygienist for 25 yrs & had always taken care of us . She helped us to find Duff Family Dental, & Dr. Carla Duff has always been amazing when we have gone in to see her! Dr. Carla and her staff are genuine and very sweet. We highly recommend The Duff Family Dental!! Matt & Linda Sherfey

I've had terrible experiences at both the Lebanon and Rolla branches. Lebanon didn't make sure that…read moremy 17 year old was completely numb before starting to drill and do fillings. Even with tears streaming down her face, they kept going. I've always thought dentists had to be a sadistic, and this has not changed my mind. Years ago they told me they would NOT allow me to stay in the "room" while my very minor child had a procedur, if it hadn't been for the fact that my child was in pain we would have left that second.

First time here and I'm very pleased. The entry has a very open but welcome feeling. The staff…read moregreeted us by name. My daughter being in a wheelchair, they wanted to make sure we were comfortable with her care plan. Cleanings done and we left with stickers and toothbrushes plus a happy smile.

Avoid this place like the plague!!! Funny that it lists this one guy as an oral surgeon yet they…read morecan't even do a root canal. And oh yeah they'll bill your insurance but won't tell you that they're not providers so they trump up the charges to double for you when you have insurance. My husband had his teeth cleaned and the charges to us were almost $1200. I've been told I could have gotten a better price without insurance having paid cash. Then there's the filling that cost a fortune only to find out that was a mistake when he really needs a root canal and all we got was an I'm sorry about that. So $2000 later he got a teeth cleaning and a useless filling. Stay away from the place completely, they are nothing but rip off artists!!

Dr. Curry has been my dentist for 25 years and I have to say he is excellent! I have had root…read morecanals, crowns, and now a bridge and he is rated 12 out of a 10! He has a great personality and is really great in explaining procedures before he does the work. His staff is also very exceptional. My husband and son also are patients with Dr. Curry. He put braces on my son and he was a class 3 because of an under bite and they turned out great. Anita, his assistant also did exceptional work. I am very impressed with everyone in the whole office and I would highly recommend anyone to the great service there.

I'm not sure what happened with this dentist. I told them i had a recent set of x-rays and a…read morepanoramic and that i didn't want to pay for another set and would get them sent over. They refused to return my calls and when i called for a follow up after having the x-rays sent over the office manager was very condescending and even hung up on me. The dentist never returned my call. I never once raised my voice or even argued. I could not believe how I was treated just because I would not pay for their set of x-rays.

The best care, and most honest recommendations I have ever received . State of the art electronics…read moreand the bite wing is far less uncomfortable than I remember . These girls love what they do , and it surely shows ! Its' so worth the drive from Springfield . Thank you and , " i'll be back ."

My son had a bad toothache and kept it from me for so long because he was scared of the dentist…read more Dr. Tracy and her team were so nice to my son. They treated him very well and they understood his fear. He walked out of there a new person because he was no longer in pain and his fears were set aside because he was treated with such respect and care. The staff is wonderful. Thank you!

The staff is great and the service wonderful. They accommodate my husband's needs gently as he is…read morenonverbal and in a wheelchair and they care for me as well, making sure I am doing ok. Thanks you Chelsea, Mandy and Dr Therapy

Website says they do emergency dental, but when they called me back they couldn't see me for 3-4…read moreweeks. Very disappointing because i needed someone immediately - it was an emergency. So recommend taking that off the website. They get 3 stars because they did call me back.

Been going to Dr. Rockwood for two years now and the best description I can give to him and his…read morestaff is, STELLER. Dr. Rockwood is very personable, professional, answers all your questions/concerns and is really a very kind, compassionate person. Remarkably nice office, terrific service plus a wonderful staff.

Terrible customer service. I am new to the area. Have an emergency. They told me they would be…read morehappy to see me in two weeks. Tried to reason with the woman who picked up the phone. We've all had dental issues in that past. Absolutely no empathy.

Dr. Muff is the ONLY dentist I go to! I travel from Texas to see him. They are all extremely…read morefriendly, easy-going, professional, and talented. They are great with kids and I am so thankful to have found them after being scammed by another dentist. Thank you Dr. Muff and team for all your hard work!

Oh they'll accept your money all right and Sandy the front desk clerk is about the rudest person…read moreI've ever met!! I contacted Better Business bureau with my issue and she returned a reply and she lied about many things they don't even document what they do and she doesn't know anything about what was done in the dental chair to me! She's got all the details screwed up! And then she claims that I lied -unbelievable! I actually like Dr Goodman and he tried to communicate with his lab man over in Jumps Dental practice where he has a lab in the basement and he States he's done thousands of dentures for Mr Goodman but he sure did an injustice on mine and then they tried to tell me that they couldn't make me happy-imagine that! that's their go-to statement nowadays well you can't please her really? And then miss S lied about how many appointments I'd had for a try-in I will never ever set foot in the place again & I will tell everybody I know here about their service! They've managed to scrape up enough money to build a new office so I guess they're doing pretty good out there aren't they? Now I have a denture that's sitting in the plastic cup in the bathroom that I'm not able to wear and I paid $1,000 or a little more for it! I wish I had my money back and I could go elsewhere but I'm a senior adult and I saved that money over a year to pay them but do they care? no! What a disgrace!

This office manager kept arguing with me that Dr H was not a PPO provider. They collected money…read morefrom me for procedures that are covered 100 percent by my insurance. Her amounts kept changing. She finally said the insurance company said it was a glitch in their system. But that's not true. She told me that Dr G was not a PPO so Dr H could not be. Also a lie. Each Dr. Has to apply seperately. At the time I write this they still have not seated a crown. And they still owe me a refund. She, her name is Susan, said I refused to come in for the crown seat. She said "all of our calls are recorded" good, I want to hear a recording that I refused and appt. She changed her story to, it as in an email. I have never refused to come in. In fact, the last time I called, before today, I said, I still have not gotten my refund and I need to get scheduled for the crown. They never called me back. Then today she told me she can't do the refund without the credit card. Well, I have been an office manager, any good office manager would have picked up the phone when ready to issue the refund and tell the patient they need card info. Instead, she tells me it's common sense that they don't keep the card info and I needed to bring the card in. Susan is full of misinformation. So beware. She even tried to tell me that the insurance company changed the rates they pay claims at. They are on a contract with the insurance company and neither of them can just change the rates they pay. I would never recommend this office.