Called Mike on Thursday to see if he could save my ancient (parts-discontinued) wall oven (50+…read moreyears) that was having trouble getting up to the correct temperature after I had replaced the dry rotted gaskets that fell off by piecing together similar ones since they no longer sell ones for my model. I could see that the door wasn't closing all the way but didn't know what to do. I need to squeeze a couple more years out of it since they don't make them narrow enough to fit in that wall anymore! Mike came out the same day (in torrential flooding rain,) said I actually did a great job with the gaskets and he was able to adjust the door hinges so that it closes properly now. I was able to make bread at 450 degrees that night with no problem, when it could barely reach 350 before he came. Someone else on here complained about having to pay a service call for something that took only a few minutes. Well, I was thrilled to do it because I appreciated his honesty and expertise which saved me THOUSANDS of dollars. And making a trip to someone's house for free doesn't put food on his table. He gave me a $10 discount since he wasn't there long. Very grateful! I'll definitely call Mike again if I need any other appliance repair. Thanks so much!

I had already called a few other places to see if they would come out and check a clients wine…read morecooler that had stopped running, and they either couldn't make it for over a week or didn't work on the brand. Mike came out the next day ( I did call Monday late afternoon) and had it up and running in no time. His prices were fair and he was honest about the age and condition of the unit. I will call Mike again, first this time, for any personal or client needs regarding appliances

Called in to fix our dryer. Accomplished nothing. Spent well over an hour lecturing my wife about…read morechristianity (including a weird analogy about locking her in a basement) and followed this by hitting on her. $200 down the drain. Don't let these weirdos in your house.

If you are LGBT or not Christian I would be wary of hiring this company. During the time they were…read morein my house they noticed that I had some spiritual items and began a conversation that turned into a 60min discussion of how I was going to hell and needed to be saved, how LGBT people have "a mental disease", how the earth is only 6000 years old, and how Jewish people, Catholics, Muslims, and people of other faiths are going to hell as they are not saved. I am a woman living alone & did not feel fully safe after the tech gave an analogy about God's love and free will that opened with "if I kidnapped you and locked you in my basement and made you my wife..." - so instead of pushing back firmly I just tried to smile and nod my way through it. After he left I realized how deeply inappropriate and unprofessional the interaction was. It also turned out there was nothing actually wrong with my dryer (seems like it had just frozen up, but worked fine when he first arrived and tested it), so I paid $180 for him to clean dust from the unit with a toothbrush while telling me I was going to hell. I am still trying to unpack the whole situation. He also kept trying to convince me to go to his megachurch, Victory Life. I don't think it's appropriate to proselytize on the job? When he left he also asked me whether I lived alone. I felt pretty uncomfortable

THIS PLACE IS A SCAM. They also do business as NOLA Appliance Repair. Here is my review from that…read morelisting: I wish we had read the reviews. We stupidly paid up front for a dishwasher repair, and they said they were "going to pick up a part" and would be back the next day, that was over a week ago. We've been calling and leaving messages, but no response. If they needed more time, all that was expected is a simple, two- second response of "waiting on a part" or ANYTHING, literally ANY response would have been reasonable. I have a business and if I ran it this way I would be OUT of business. Reading similar, repeated reviews from the last several years I cannot understand how this business has survived as long as it has. If I could call every potential client of these guys personally and warn them off, I would. This is the first review I have ever written, and that should speak volumes. Running off with people's money is theft. The plan is to call both the police and the better business bureau about these guys. I cannot recommend strongly enough that you DON'T use them. Call literally ANYONE else. Also, please read their responses to critical reviews on Google where they call one of their clients a "crackhead". What kind of business does that? Every one of their responses to their horrible reviews reads as if the clients are somehow irrational for expecting the bare minimum of normal service, communication or competence. Look, we have all come across bad businesses before, but this is the first time I have ever been moved to write a review like this, to try and protect other people if nothing else. As an update to this: we just called in another service company and they fixed the dishwasher in 5 minutes. It did NOT need any parts at all. NOLA Appliance Repair is simply a scam. Luckily, we have a network of attorneys that we support, and we have sympathetic ears at City Hall, so we are working both to get our money back and have the owner - Zach Frigo - brought up on fraud charges.

I can assure you Zack and his company have never provided service greater than 1 star. He came to…read moremy house to repair my stove, "diagnosed" and provided an estimate. He requested a deposit for parts, which was provided. After that he disappeared and would not answer phone calls or emails for 4 weeks, then on a friday he showed up at my door unannounced to install the parts and finish the repair. In less than 10 minutes he broke a piece and left with everything. For the past 4 weeks he has not answered phone calls, text messages or emails. I have called the police to file charges for theft as he stole the deposit I provided.

Professional Appliance Repair is great. My wife and I had them fix a few issues in our kitchen over…read morethe past few years (refrigerator, dishwasher, stovetop range). James was our repair person, and he's awesome. Always on time, always fast, always honest. We'll be calling them again should anything need repair.

Do not deal with these people…read more I called this company to fix my oven, and they completely misdiagnosed the issue. They claimed the heating element needed to be replaced, charged me $100 for the diagnosis, then another $250 to install a new element. After spending $350, my oven still didn't work. When they came back out, they suddenly decided the real issue was the motherboard--something they failed to check the first time. Now they want another $300 to fix their own mistake! When I asked for a refund for their incorrect diagnosis, I was met with extreme rudeness, especially from an employee named Page, who was not only unprofessional but outright dishonest about the situation. This company refuses to take responsibility for their own errors, and their lazy, careless approach to diagnosing appliances is completely unacceptable. They should have properly assessed the issue from the start instead of making assumptions and wasting my time and money. I would strongly advise anyone considering their services to go elsewhere--you'll save yourself a lot of frustration and unnecessary expenses.

Washer needed a repair. Call placed with HW provider and they assigned Broussard to the job. Took…read more5 minutes to repair. Technician knowledgeable and friendly.

If I could give 0 stars, I would…read more I first scheduled service through my Whirlpool warranty on May 18. My mother and I are neighbors, we own the exact same Whirlpool washer, and we were both experiencing the exact same problem: the washer would hum continuously after the cycle ended, the pump would keep running, it wouldn't fully drain, and it would get stuck after the rinse cycle. Whirlpool scheduled us both with Broussard Appliance Repair for the next day. Instead, Broussard's called and said they needed to order a part and that they only came to my area on Thursdays. No problem--I understood and agreed to wait. The next day, I checked with my mother to make sure she had received her scheduling call. She hadn't. When I called Broussard's, the receptionist informed me that she had canceled my mother's service ticket because she assumed it was a duplicate--even though it was for two completely different service addresses. I had to call Whirlpool and have the ticket reopened and reassigned. When I called Broussard's back, the receptionist actually told me: "Your mom will have to wait until next Thursday. Yours will be fixed this Thursday and your mom can wash clothes at your house." That is one of the most unprofessional things I have ever heard from a customer service representative. Thursday finally arrived. The technician, Jessie, came out and attempted the repair. Unfortunately, the replacement control board he installed was defective. During the repair, something burned up, and when he left, my washer wouldn't even power on anymore. He ordered another control board and told me it would ship directly to my home and that I'd have to call Broussard's back to schedule yet another appointment. Meanwhile, my mother was still waiting for her appointment the following Thursday. By Wednesday she still hadn't received a confirmation, so I called again. This time I was told the part for her washer was on backorder. That was interesting considering no one had even come out to diagnose her washer yet. Eventually our parts arrived, and we were both scheduled for June 25. Jessie completed my repair and told me everything was fixed. It wasn't. This weekend, I finally started catching up on laundry after being without a properly functioning washer since late April, only to discover the exact same issue is still happening. At 8:03 AM (they open at 8:00), I called Broussard's. The same receptionist answered and informed me that she had already closed my ticket and that I'd have to call Whirlpool myself to reopen the claim. I immediately called Whirlpool and specifically requested NOT to be sent back to Broussard Appliance Repair. To be fair, Jessie was always polite and seemed to genuinely try. My issue isn't with him. My issue is the complete lack of organization, poor communication, unnecessary delays, closing service tickets before customers verify repairs, and one of the most rude and dismissive receptionists I've ever dealt with. From canceled service calls, assumptions instead of verification, defective parts, weeks of delays, having to repeatedly involve Whirlpool because Broussard's couldn't manage their own tickets, and still ending up with a washer that doesn't work--I have spent over a month dealing with something that should have been resolved weeks ago. I cannot recommend this company to anyone. Save yourself the frustration and request a different warranty service provider if you have the option.

Dave, was great came a few days early! He does a quick& reasonable diagnosis of what is wrong. The…read morecost was also reasonable. He was able to get it fixed, and going again. My husband and I really appreciated getting it fixed before the possibility of Tropical Storm coming our way!!! THANKS again!!! Will definitely keep you in mind and also recommend you!!

Great Service! Very Friendly, Professional & Respectful. I…read moredefinitely recommend Rescue Appliance Repair. He fixed my GE dryer and got it working again! It's as good as new now! Love supporting small locally owned businesses!

Efficient + effective = will use them again…read more One of the fridges in a rental unit was "broken" and they came out quickly and informed us how to fix it in the future. I like the no bs and no wasting time. Recommend!

I had them come fix my washer…read more It broke again, two days later And he refused to call or text me back once I told him about the problem The price was OK But I guess it would be if you don't know what he doing I wouldn't recommend these people to my enemies I hope he what he gave me He lucky I'm person now and I don't track him down Because I think it's real sad I'm a single father with You might as well go plumber and get a warranty a receipt instead of dealing with this clown

My not cheap front loading Samsung washing machine broke. As I was irritated and not in a good…read moremood, I found The Appliance Technician on the web. Not knowing what to expect, I was able to get a repairman out the same day. Took him about an hour, was friendly but not a pain in my rear and the cost was not too bad. I ended up able to wash my clothes that night without feeling like I was taken advantage of. I wish I felt this way when leaving the Lexus dealership but that is another review LOL. All over, it was a very good experience and a darn relief. Thanks guy who came out - I forgot your name!