My family was on vacation and we got off the exit to grab some food. It was pouring terribly and we…read morehit a hidden curb and both tires on the passenger side popped. We weren't sure how bad the damage was. I looked up and saw Vogelgesang's across the street so I walked over to see if they could help us at all. They said they could. They just happened to have the unique tire size we needed for our vehicle and the mechanic went over and made sure it was safe for my husband to drive the car across the road to the shop to save us $$ on towing. They got us 2 new tires and we were in and out in no time! The guy at the front desk seems to have dementia. Be easy on him. He is a nice/good guy. He will ask you several times why you are there. It wasn't a bother to us. I treated him like I would anyone that has dementia. I saw many other reviews about him and how he was rude or forgetful, etc. That wasn't the case. He has an illness. Be KIND! He is still working! They not only got us in and out in a jiffy, but they also were pretty darn cheap. Not nearly as expensive as we had expected. The mechanic was really good at helping put my husband's anxiety to ease by explaining to him and showing him that it wasn't as bad as it looked. We would DEFINITELY go back if we lived in the area.

Was traveling when I got a flat in the early morning hours. When the store opened at 8, we…read moreexplained to the nice young man (DJ) that we were traveling and encountered a flat tire. He knew that we had been sitting in his parking lot for 2 hours so he took us right in and was able to fix the tire in hardly no time at all. Thank you DJ for being just what we needed !! We truly appreciate you !!!

I took my truck to Unnerstall Tire & Auto for what turned out to be a frustrating experience. I was…read moreinitially told the part I needed was only available through the dealer and would be very expensive. After I pushed back and questioned it, I was met with attitude instead of helpful customer service. Then suddenly they were able to source the same part locally for much cheaper, which makes me question whether they even tried in the first place. On top of that, they added a diagnostic fee that was never discussed or authorized beforehand. There was nothing that actually needed diagnosing either, the issue was stated and obvious.  I understand shops need to make money and labor isn't free, but transparency and honesty matter, especially in a small town. The whole interaction was dismissive and unnecessarily difficult. To top it all off, as the conversation was ending, the female co-owner made a chirpy comment implying that they didn't have to honor a military discount anyway before storming off. Regardless of policy, the attitude and lack of professionalism throughout the experience were very disappointing.

They always have friendly service, can get me in within a timely manner and only give trustworthy…read moreadvice. I recommend Unnerstall to everyone and drive 45 minutes one way for their five star service. I love that this is a family owned company.

Larry works efficiently and accommodates customers into his very busy day. He is quite reasonable…read morein his pricing. Good solid business that supports St. Clair, MO.

Larry took the time to look at my vehicle when I had some concerns. He worked it into his schedule…read morethat day. The problem ended up being bad tires. He mounted the new tires and the issues were resolved. I am very appreciative of his honesty and straight forwardness. I will definitely be a returning customer.

A bit expensive for a short tow, but very nice employees and speedy response time. Recommend.read more

Got stuck in a ditch when the gravel "road" gave out. Called said they would be there in 25…read moreminutes. Arrived within 22. Pulled me out within 5 minutes. I realized I had bald tires and was nervous I wouldn't make it up the icy road. He drove my car to the top of the street and walked back down to the tow truck. I will highly recommend them. Thanks again so much. Glad I called.

Had a routine steering fluid flush performed. They allow drop-off as early as 7:30am. Service was…read morepromptly performed as requested, and there were no issues. I was notified by text and phone when the car was ready for pickup.

My husband was a first time customer and went in for an auto inspection. They failed the inspection…read moresaying that the ball joints needed to be replaced. Since he had the tires replaced about three weeks prior, he thought it was odd that the person replacing the tires didn't say something about the ball joints needing to be replaced. My husband tool the truck to a third mechanic who said the ball joints are fine. It saved us the $1100 Riechers wanted to charge. We definitely will not be using Riechers again.

Busy day but the tem ws verybeffeciwt and it's in and out in a short time. The tire causing issues…read morewas a brand new Good Year that I had taken in several times over several months. The tire b would lose air VERY slowly in commuting status, maybe a few pounds per week. However, on longer trips inbound lose 2 to 3 pounds an hour. The tech at Reichers had suspicion on the case, confirmed it and resolved it within a few hours. Turns out it was an installation issue common with Goodyear tires having a paper become right on the bead and the installer not removing it during the installation. Fe people would know this but Reichers was.

Wife had to get tires, Wally World was upsetting her and I so I suggest calling Riechers. They…read morechecked but had to order them, had the next day! She was excited and also said everyone was helpful and extreamly nice and professional.

Called to get a quote on 6 new tires for my RV. John got right back to me the next day with a…read morewritten quote. Set up an appt. for the following week to have them put on. He answered all of my concerns about the tires and more. Arrived for the appt. and 2 hrs later i was on the road home. Everyone there was so friendly and helpful. Highly recommend them for tires.

Passing through when the wheel bearing on my RV went out. My roadside wanted to tow back to St…read more Louis but I took a chance and went with these guys. Glad I did! Heavy wrecker arrived quickly and towed my RV safely to shop. Of course it was a Saturday and supplier sent wrong part on Monday, but they got it in Tuesday morning and had me out by lunch. Not only recommended a pet-friendly hotel, but drove me and my dog there. Communicated well and came back on Tuesday to pick us up. Price was very fair and right on the estimate they gave. Wonderful service!