Bought my first pair of shoes from my neighborhood shoe store. I've been in there a few times and…read moreI've always loved the selection and the styles. The owners and the sales people are super helpful and friendly. The most amazing thing is that these have to be one of the most comfortable pairs of shoes I have ever worn. There's no break-in. It's immediate comfort and very attractive style. So glad I made my first purchase. I wish I would've seen the 10% off yelp promotion but that's OK. Maybe now you will.

Beautifully and ethically made leather shoes. They're also incredibly comfortable! I got a pair of…read moreheels to wear to a wedding (and beyond) and a pair of flats that I couldn't resist. The shop is super cute and the people really helpful. The sweet pup that greets you is a plus, too.

Had a good experience at this store. The staff were so lovely. My husband was in need all of a good…read morewalking shoe. Shout out to Destiny and Yani. The ladies sized him and recommended a few different shoes. He ended up with the White 960s and then ordered the Black 960s as soon as we got home. Yani even demonstrated the use of the shoe cleaner. This store is new, super clean and well stocked.

Wore my tennis shoes a few times. They got dirty so I threw them in the washing machine. They tore…read morewhen I had them on gentle. No place does it say not to put them in the washing machine. Took them to the store they said they only take back shoes not worn at 45 days. I'll never own another pair of New Balance! One gentle wash and this is the result!

If this is the store that let the homeless man rest in their chair, then this is a store worth…read morevisiting. @basedinmalibu is everything that's wrong with Texas and she is not a good representation of what humanity should be

My sister gave me this hoodie for my birthday. She doesn't spend $200 on clothes. That's why she…read morepicked it -- she wanted to get me something that would last, and she saved for it. I washed it one time. The zipper broke. On a zip hoodie, that's the whole garment. I can't wear it, and it isn't something I can fix myself. I didn't want to make this a thing. I called, I emailed, and I used the live chat, and each time I asked whether there was anything you could do -- a repair, a replacement zipper, a tailor you work with, anything at all. The answer was no every time. Nobody offered me a case number or a next step. I understand that a zipper can fail. Manufacturing isn't perfect and I wasn't expecting perfection. What I was expecting was that when something goes wrong in the first week on a $200 piece, the company that made it would want to make it right. That's what the price is supposed to mean. The hard part isn't the money. It's that every time I see it hanging in my closet I think about my sister spending more than she should have, on something I can't wear, from a company that wouldn't help. I'd rather she'd bought me a $40 hoodie that worked.

The podiatrist recommended that I should begin to wear low arch support shoes due to foot surgery…read more I chose to go to FLEET FEET on Gattis School Road in Round Rock and let me tell you Sales clerk EMMA made me feel so special. I was treated with respect and care from the beginning to the end. She listened to my needs and the very first shoe she had me try on was the perfect shoe for me, BROOKS W ARIEL GTS 26. They did not have my size in stock at the store but got it delivered in 3 days from another store. I went back to try on and yet again I wanted a bigger size. Sales clerk Ellie fitted me and was also understanding to my needs. I finally walked away wearing my first pair of shoes after 2 1/2 years of not being able to wear one. I also bought a pair of laces with the locks... OOAHH SPORT FLEX and 2 WICKED COMFORT SOCKS. I am a very happy first time customer. THANK YOU FLEET FEET ON GATTIS SCHOOL ROAD, ROUND ROCK, I will be recommending you to everyone. THANK YOU FATHER GOD for allowing and leading me to the best.

This shoe store sits in a strip center with H-E-B as the anchor store. If you're used to walking…read moreinto a DSW, Skechers or Rack Room store, you are used to their spacious stores. Not this place, it's about the size of your average small convenience store. Many yelpers brag on the great service they get here and if they're not too busy, they'll be on you immediately. If it's busy, you'll have to sign in at the front door, but yes they are very helpful. I came here looking for some comfortable slip on black sketchers or something similar. Unfortunately, there was nothing in that category for me, and it should be pointed out that they have no leather upper business shoes here at all (or ladies heels either). This is strictly a running tennis shoe business with accessories. If you take running shoes seriously, this is the place to come, especially if you don't mind spending between $120-$250 for a pair. Even the clearance running shoes start around $70 on up. There's no buy one get one half price offer here. Some informative photos included in case you want to pay this place a visit.

Big Shoes has been a go-to for me since the downtown store days around 2004. If I remember right,…read morethe store was on 3rd Street and it's where I bought my first pair of Diesel and Pony sneakers in size 16. At 6'8" with size 16 shoes, finding good options has never been easy, which is why I've appreciated this place for so many years. Mo has honestly been one of the biggest reasons I've kept coming back. He understands the challenges that come with being tall and needing larger sizes, and he always makes the experience comfortable and easy. He's knowledgeable, straightforward, and genuinely cares about helping people find shoes that both fit well and look good. Lisa and the rest of the team are always great too, but Mo's consistency and customer service really stand out. And somehow there's always a deal to be had, which makes it even harder to leave empty handed. Always appreciate stopping in and always appreciate the help over the years.

After review they did get back to me with a credit in the form of a gift card. Hopefully they are…read moreworking on making easier to do returns and exchanges.

Marcus from Fleet Feet was extremely helpful when assisting me in identifying the right running…read moreshoes to fit my race goals. He was very patient and knowledgeable while I decided what was best for me. He even chased me down in the street when I left ordering the wrong size! The inventory in the store was also great and there were lots of different options for me to choose from.

Walked into the store focused on trying on two pair on running shoes to purchase. Nobody greeted…read moreme or acknowledged me at all. 3-4 people were working and all with customers. I waited patiently and respectfully, but I was completely ignored and left after 10 minutes. A simple "hello, somebody will be with you shortly" would've gone a long way. Pretty bad experience overall. I absolutely do not recommend this Fleet Feet. Buy elsewhere.

We have been visiting Austin every couple of years since 2012, and have always wanted cowboy hat's…read more We usually visit the "famous" stores on Congress but have never found something that either of us like. And they tend to be a little "priced for the tourists". So have never gotten anything. Several months ago I happened to read a post on a car forum I belong to that mentioned Tinys. It said they were great....so we figured that we would pop in. It lives up to its name..its tiny! Its been in business since 1958, and I believe I read the current owners have been operating it at least 20 years. We walked in and were immediately greeted and told just to ask if we needed anything. We looked around at the products on display then I spotted it..... A hat I liked the look of!!!! I tried on the display one, the lady said to me...that looks.nice but you need a 7 one. Let me get you one to try. Now bear in mind she was at least 20 feet away......she got the appropriate size and opened the box and handed it to me. I popped it on and looked and behold, it was a perfect fit. SOLD! My wife then spotted one she liked.....we did a repeat of my experience and......SOLD...... 2 hats for basically the price of 1 at one of the Congress stores. Absolutely wonderful experience, amazing amount of stock....and tiny. Go visit, buy a hat, or a shirt or some boots. You won't regret it.

I went to SoCo for hats and cowboy boots, but I saw a hat that Allen Boots doesn't carry in my…read moresize. I was determined to snag my perfect cowboy hat and I found this shop on Yelp! I'm not from Austin, or Texas for that matter. This store is tucked away and kind of looks sketchy on the outside. Inside they have much more variety of hats, boots and clothes! I found the hat I wanted but not in the size I was supposedly was (got measured in Allen's and he was wrong). The owner was super helpful and despite her having to downsize twice to grab me the hat I wanted, she came up with an alternative. It was on the pricier side compared to the other one, but this one was definitely better quality. The shape of it wasn't the same as the one I wanted but she told me she could shape it for me and lo and behold I got the hat I wanted in better quality! :)

Good selection. Expert help. Not crowded on a Saturday so I was helped right away vs. some other…read morerunning shoe stores where I have had to wait, even on a weekday. Lots of room. A little difficult to find parking.

I can't believe I've never reviewed this store. Ready to Run has been my go to for 13 years. The…read moreservice has always been great. Love that they don't overwhelm with show selections and keep it simple. Having led a run group at one time, RTR was very supportive and even offered to hold shoeminars on site. I feel that compared to other stores, RTR's price points are very comparable, often beating the competition. The staff are all helpful and very knowledgeable when it comes to fittings and recommendations. Hey, I've shelled out thousands of dollars in the past 13 years and drove from South Austin to their store because they do it right.