This place is all hype, if you don't want to drive all the way to a better sports bar across town you're stuck going there. Food is terrible, service is bad and girls aren't the best either. Usually stays packed because there's not another place like it near by. Definitely a last resort place to watch a game or a fight. read more

Date: 03/24/17 Event. Costa Rica vs Mexico I was able to check out Bombones friday night to watch the game of Costa Rica vs Mexico. Even though I had read many of the Yelpers reviews, I wanted to check it out for myself and write my conclusion. The Arrival: I was greeted by a very rude hostess that asked how many people I had in my party which I responded six. Her response was that my whole party had to be present in order to be seated which I had no problem since a lot of places have this policy. Told the hostess that I understood and a table for four was ok with us. Got the table but I noticed that a lot of booths had only two people seating in them (later on I saw they were holding it for their bigger party) Let our waitress (Stephanie) know and she said that we should be able to sit on one of the booths with no problem. We moved, but to our surprise the hostess told us that the booth was for a dad and his son (2 people) versus our group. We told her that our group was bigger but she kept saying that the dad had a kid and they needed the booth. She wouldn't budge so we decided to let it go and go to our original table. The food: Ordered: Bombones burger, fries, coctail de camarones, street tacos, and boneless wings. The bombones burger was really tasty and the size of it was good for the price. The coctel de camarones was a disappointment, it had a really weird flavor and had to sent it back. The tacos and boneless wings had average flavors. **** THEY DON'T GIVE OUT FREE WATER DURING SPORTING EVENTS. YOU MUST BUY THEIR BOTTLED WATER That's so much bs, they force you to buy water! The service: The only reason I gave this place two stars was mainly for the service from our waitress (Stephanie) she was attentive and helpful throughout our stay. This place could be so much more but due to its management it fails to give the customers the experience they deserve. Oh yeah, don't try calling their number, they will never pick up their phone. read more

worst restaurant/ bar I have ever went to waited an hour and 20 minutes to eat or get my drinks talked to the manager she didn't care got ignored 5 times STAY AWAY!!! read more

So these clowns charge a $10 entrance fee although it's a sports bar. Now on top of that they only serve tacos after a certain time. The full menu isn't available after a certain time. Oh wait it gets worse. They attend you once every 15 minutes and the employees aren't even worth $10 an entrance. Bad service and bad management. read more

Trust me it's not worth it! If I could put zero stars I would! I had heard rumors about this place sucking but I had such a great time my first time that I decided to come back. Worst idea ever! Service is terrible! The hosts were rude. Once we sat at the table we waited for about 30 minutes and the waitress just kept walking back and forth to other tables clearly ignoring my table. The bartender just stared at us like our presence was bothering her. I work in the service industry so it was understandable that they'd be busy, especially on fight night but it's doesn't take long to make sure that a guest has been acknowledged. Definitely will not be coming back!!!! read more

This was my second time there. The first a Sunday evening and the second a Wednesday evening. I was greeted by a hostess and taken to a booth and handed menus. I was promptly attended to by our server. The beer tower had cold beer and the food was really good. I had the grilled Tilapia with rice and a side order of beans. The servers were friendly and attentive as were the hostesses. It's a good casual atmosphere with good food and service. I will continue to go there. read more

This place sucks, came here to have a good time but messed me over on the pricing! Don't come here...

I don't understand why this place has low reviews. Visited today my first time. Fell in love with the service, the Michelada and the food was satisfyingly amazing. Would recommend this place. read more

Worst service!!! Had to go and tell the "manager" that we haven't been tended to in over 20 min .. And he said " the system is down" Ok ... Get a pen and paper and take the order ... Can't these girls add and subtract manually?? Wow How sad ... read more

Well this review was pretty easy because we ordered through the delivery service and food never came. Waited about an hour and realized it wasn't coming so went somewhere else. I think I'll give it another try so stay tuned to see if the service or food makes up for this little mishap. read more

Fuck this place. Got seated at 9:15pm on a Friday, waited for a server to come take our orders after the host handed us menus. 30 mins of waiting and no server or any water while waiting. Finally our server sees us and walks by and says "y'all are my table but I'm not gonna serve y'all bc big groups give me anxiety" ...... It was a table of 6. Another server comes to take our order after 40 mins of being here. Food is ok. We also ordered some beer towers, one of the beer towers we ordered was a michelob and the other was a dos equis. I can't tell you if the towers weren't clean or something was in the beer but after pouring it into our cups there would be some substance floating in the cups with the michelob beer. Manager comes over and settles the problem but all and all never coming back. read more

I had stopped by this place after a friend had told me about this new sports bar. This is the old Golden Corral location over by Fry's. The last time I stopped for lunch I had the ceviche and it was really good. I was in the mood for something light this evening and decided to stop by again for the ceviche. It was about 9:15 PM and the place was certainly more crowded than the lunch atmosphere. TV's everywhere!! Definitely a true sports bar. I sat at the bar and was promptly greeted and served by Nelly who was also bartending. She was gracious and attentive. What I did not like about this evening's experience was that there was "valet parking". I stopped to hand the guy my keys and he asked me if I wanted a $5 or $10 spot...I told him I thought is was complimentary...he said NO...I told him politely I would park my own car and he said OK...I thought this was rather cheesy. read more

Horrible service. Waitress are horrible the way they talk to customers aren't right never going back.

This is probably by far the best sports bar in the Dallas and Garland area. Service is not great, and the food kinda sucks. The ambiance is the best part. On the weekends the place hires of duty cops to make sure their drug operation goes ok in the restrooms. And if you think of going there during a Monday night football forget about the "customer is always right" as management makes sure of making you feel uncomfortable if you seat at a table for six when you're trying to explain you got more people coming. read more

The food was below average. I had the tacos al carbon, and the chicken was as dry as it could possibly be. The worst part- if you order water, which is usually FREE, they charge you $5 for a bottle of off-brand bottled water you'd pay .89 for at a gas station. I've never seen this before. It's obviously a total rip-off, but the fact that the waitress didn't even mention the $5 charge comes off as really scammy. Definitely never coming back. read more

Jimmmmm...The manager Bolly for some reason doesn't like me..He asked the waitress to stay away from me and not talk to me..the restaurant wasn't even busy I'm sure it's because I'm not one of the other regulars the pays him that's why! WTF Bolly.. Jimmmmm why don't you reply to my review read more

visited here last week with family. We all ordered beers that appeared to be watered down. The food was ok, nothing special. The waitresses were scantily clothed and overly made up. Will probably visit again, but will order bottled beer. read more

Restrooms absolutely no toilet paper on game day. Waitress had to practically wave a flag to get her attention for refills. Music loud and obnoxious. Big place nice Atmosphere but blonde hostess with the over grown roots gots to go no customer service skills what so ever. We came here from the other side of town just to try something new. Not impressed! read more

You guys have a lot of haters. It's unfortunate. Ive always had a great experience. Nothing less. Love Bonbones. I do not work there nor do i know anyone that does. Straight up satisfied customer read more

I couldn't believe how many tvs were in this place. You can literally not miss a moment of a game..they even have TVs in the restroom! Ive never seen this in a restaurant before. The food was good and came out really fast. I personally got the burrito which came with rice and beans. If you like to drink there is a bar, and there is plenty of room especially if you count the outside section of the restaurant. Looks like they also have live bands because while i was about to leave they were setting up. I wouldn't mind coming here again to hear one of the bands play. read more

I love their buffalo wings and their quesadilla appetizer,but other than that their food is not that great. I like that they have a good selection of imported beer. In all bombones has a good atmosphere, good music and a good place to go with your family or have a girls night. read more

The first time I tried it, I got an American burger. It was so good! Went home,started feeling sick. Second time I tried it (3 days later)got the American Burger. Server was very slow,not even crowded.Went home,started feeling sick once again. However,great music and atmosphere! read more

Who needs audio for a sporting event when u can read lips!

my crew had an awesome time .. cross between sherlocks and hooters.. lots of space i can see it gettin super lit .... missin hookahs tho... kitty is so dam fine... imma propose on my next visit read more

So I eat here all the time. I have at least 3 $60+ Uber eats orders this month alone. I called to place a pickup order for my wife to get on her way home from work and was told they don't do pickup orders over the phone. The phone number has an option to make a pickup order and that's the one I used. I let the young lady that answered know that I've ordered and picked up before. She then hangs up on me. I call back and get another lady on the line and ask to speak to a manager and was told to hang on and she hung up on me. I tried calling back again but now it's saying that the number won't take my call. I wish I had known that the customer service for this place was like this before I I spent hundreds of dollars with them. I have a feeling that my none Spanish accent is the reason I can't order food here with that hostess. As of now I've tried 11x's to call but they refuse to answer the phone now. I'll think again before I go here again read more

This was the second restaurant I walked out of with out being taken care of tonight, I guess there are no standards in Garland Texas. I looked at when I walked through the door. I told what I assume was a hostess table for one, she asked if the bar would be okay and I said sure, she pointed to the bar and walked away. I got to the bar to find every seat full or with bottles and/or drinks in front of them so I sat at one of the many empty tables for about 5 or ten minutes watching the waitress in that section having a long conversation with the only other bar table seated, not sure all that personal contact should happen between a guest and employee. I realized that service would not happen here either and left, four people seen me leave with out service and did not look the least bit concerned. Also a welcome when arriving and thank you when leaving is pretty much an industry standard now. read more

Horrible place don't waste your money or your time. Waitress never once came to see if we needed anything our order was all jacked up!

I walked in and the hostess is like two. I"m like yes. I ask to sit at a booth. She said the booth is for more then 3 people. Which was a lie. I just went with it. They sat my self and my husband back on these uprights stools with no backs. Now the place was empty. We were sitting under a speaker it was louder then anything at a club. I couldn't even hear my self think. I couldn't hear the server nor could i have a conversation. The server suck food was ok i order a fajita and my husband order chicken wings and fries. The chicken wings were overly hot and spicy for no reason. I will never go back. I felt like my kind wasn't wanted there. read more

If I could I would give -5 stars! Came in with my father & siblings! We were seated by the host at 7:05. She handed us our menus and as we see there's tables around us as well with their waitress serving them. Yet nobody came for 25 minutes and not even take our drinks. the waitresses kept walking by looking at us without helping So we decided to go up to the host and ask "who is supposed to be our waitress." 3 ladies responded "I think it's Ashley" and the host looked around and just told us she'll serve us in a minute. Not even offered to take our drinks or order when we told her we were ready. So we continued to wait for 10 minutes. then just decided to get up & walk out. Not even an apology or ask what was wrong. read more

Terrible customer service. My friend and I work for the airlines and we were wanting to go somewhere for food and drinks and the hotel suggested this place. When I asked the hostess about an open table by the bar she handed me menus and silverware so we could seat ourselves. Our server whom I'm guessing was our server came to the table and told us to get up so they could clean the table and left us standing there for about 5 minutes. So we sat back down and when she did come and clean the table then she left and we waited. After watching several servers pass by our table several times I just went to the bar to order. The Bartender was nice and told me she would get our server but by that time I was done. read more

Food was alright and drinks were well what you would expect. Service could be a bit better however didn't come in with high expectations. Over all just an average sports bar. There are worst and there are better. read more

If I could give no stars, I would. Called several times and either got hung up on, placed on eternal hold or just no dang answer. Tried to see if their barbacoa was authentic or just brisket and person on other end just went silent like she had no clue then hung up on me called back several times before I could get anyone to answer again and same thing. Then called back and it gave random messages to type the right number in. Not "order pick-up" friendly. They will NEVER get my business! read more

Chris the bartender wore a thong and kept bending over, I don't know if I smelled something but I saw ladyparts. I stopped eating, that person was the only one without boyshorts under her skirt. I won't go back...I wasn't on Harry Hines, I'm supposed to just watch sports without Harry Hines like situations in my face...gross. read more

This is not Mexico!! The U.S. Flag should not be flying at the same height as the Mexican flag! Other than that, I was not impressed. Bar food. Ok service. I don't recommend. Dropped one star due to the U.S. Flag position. read more

Service at this new sports bar and grill Is not up to par. The staff need better and more professional training. The waitress forgot to bring napkins and utensils, and was constantly going behind the bar to text on her phone. The bartender was to busy messing around with other customers and I saw one man leave because he was ignored. The bartender brissa did not get our drinks garnished correctly and was busy on her phone as well. I have been in the customer service industry for over 5 years and I observe the service every where i go. There was not even a manager onsite greeting the customers and to check if they were ok, like other restaurants do. I do understand its day time shift and the place might not be packed, but that is no excuse for poor service. If I'm going to spend my money and bring in customers then I expect good service, and this establishment could use exceptional training. read more

This place sucks!!! Service sucks!!! Definitely not worth the drive or the time. Ownership needs to do a lot of firing and hiring!!! Would give the place no star if possible. read more

Went last night for the canelo vs khan fight it was okay place took forever for us to get service after they put us in the very corner where it was hard to even see a tv it was my first time there so me and 2 of my buddies decided we would try it out. Food was okay the thing that really got me was when I asked for my tab and gratuity was already added when there was only 3 of us I thought the law was 6 or more people so I asked the server why it was added and if she could split our tab and she told me no thought it was strange that they add that already to the tab even if your under 6 people I will not be going back here!!! read more

This is one of the worst days of service I have received I got one beer in an hour and a half decided to go to table and avoid bartender. Get to table hostess asked what we wanted to drink we ordered a 6 of beers then she brought beers and asked what we wanted ignored my friend and asked if that was all and took off. Good luck if you come here read more

Came to visit this place with some cousins that were coming in from out of town. When we walked we passed a server who did not welcome us in we walked to the from and there was no host. when someone finally came to the front instead of asking us how we were the first thing she asked us where do y'all want to sit. Then when she walked us to our table it took almost 10 minute for someone to take our drink order. When we ordered our food it almost took 30 minutes for our food to get to the table and the wait was not really worth it. Personnel is stuck up, short with the customer, and not friendly. Overall, this place sucks! read more

The service is not up to par that you would expect from other similar type of establishments. The waitress Pamela is sub-par definitely eligible for the worst waitress award. She would be the typical ignorant girl not capable of understanding customers needs and perceptions. You also have a bar hope by the name of Javier playing and attempting to spin cups in the air such as a professional would but not capable off since he has no experience, but is capable of mocking us from the bar. Such behaviors that would be seen from a non-organized establishment such as this one that depicts the management and company as failing the consumer. As a consumer I would try my options at twin peeks, bikinis and even hooters. Similar restaurants that have experienced how to treat customers!! Ultimate responsibility falls on the management team and how they train the employees and how the employees treat the customer. read more