Jasmine was recommended to me by a friend who had used her for mobile tanning and had a good…read moreexperience with it. I had an upcoming trip to Nashville and decided to give it a try since I had never done it before. On the Sunday before my trip, I left a voicemail at the Gahanna location with my name, number, the requested date (Thursday), and asked for a call back to schedule a mobile tanning appointment. By late Monday afternoon, I hadn't heard anything, so I followed up with my friend. She let me know that appointments should be booked online instead. I booked immediately and was able to get a 10:30 AM time slot for Thursday. I received both an email and a text confirmation right after booking. My friend also mentioned that Jasmine usually contacts you in advance to confirm your location for mobile services. By Tuesday afternoon, I still hadn't heard anything. My friend texted Jasmine directly to let her know I had booked a mobile appointment and was concerned she didn't have my address. Jasmine responded that she would look into it and followed up, saying she'd check and confirm with me, but I never received any direct message from her. By Wednesday evening, I still hadn't received any direct communication from Jasmine, only another round of automated appointment reminders. Then on Thursday at 8:57 AM, less than two and a half hours before the scheduled appointment, Jasmine finally texted me. She explained that the system had not correctly processed the booking as a mobile tan and had instead scheduled it in the salon. She mentioned she was fully booked that morning but could come for a mobile tan the following day. I replied that I was leaving for Nashville in the morning, so that wasn't an option. She then offered an in-salon appointment for later that day, but I had made arrangements specifically for mobile service and couldn't make it into the salon. Moments later, I received an automated notice that the appointment had been canceled. If you're looking for mobile tanning, this experience would make me hesitant to recommend this service. Communication was inconsistent, and the appointment was effectively canceled at the last minute. For a client relying on a scheduled service before a trip, this is unacceptable. A professional business should have better systems in place to confirm appointments and communicate with clients, and at the very least, offer a form of compensation when plans fall through due to their error.

I had never had a spray tan before, as woman of color I had always been terrified of trying one…read morebecause I had seen horror stories of people looking like an oompa loomp, turns out these fears weren't needed when there's places like Solaire! She made me feel so comfortable through every step! The prep and aftercare instructions were super clear and I looked goldenly sun kissed for DAYS!

I don't recommend this place--definitely not if you have never done spray tanning before…read more I had never done spray tanning, and this disappointment was for my daughter, my daughter who also had never been before. I had questions. I tried to call, but I could only leave a message and the advice was to book online. The online booking was confusing. I didn't know what we were getting into, but wanted to try it out a month before her event. My daughter's spray tan came out awful. Very expensive. Not worth it at all. Never again.

Spray with Ally. Felt very rushed, did not explain much. Barely let me get dressed/dried off before…read morehanding me the phone to pay which made a spot of my tan splotchy. If the tan is going to be expensive, I was hoping the experience would be thorough.

Awesome tan everytime! Everyone I know who needs a custom quality tan comes here. Best in Columbus!read more

This place has it all. Beautiful lobby, feet pads, hair ties, hair nets, disposable thongs, barrier…read morecream, a light so your sprayer knows you're ready, fans, etc. After my spray, I enjoyed powder spray used to eliminate stickiness, my nails and palms were wiped and a mitt was used to blend a few areas. The share ideas were "wedding or vacation" while I went with wedding glow I feel like my tan was super dark. Not a complaint just much darker than I was expecting. Cannot imagine what vacation would look like. You get what you pay for!

1 day a week this location makes more sense for me to go to. Both times I've come here the staff…read morehas not been welcoming and just given an odd mean girl energy. Which is odd, because every other location I have visited the girls have been amazing!

Very disappointed in how i was treated here! I came in here w good intentions and left feeling…read morelike i was dealing w ignorance and slimy business practice. I signed a month to month and after two months i did not want to deal w these people due to the beds being very dirty and being very and extremely difficult to cancel my month to month! They added two more months and all i wanted to do was cancel. Be very aware what you sign when you go here! Corp dont answer phone and ignore messages. Good luck w these slime balls!

Katrina is the most educated, caring and detailed individual out there. She takes the time to learn…read moreabout your skin, try different treatments and talk through many factors of what could be affecting your skin. She has been so helpful in the short amount of time that I have seen her. If you are in Powell or in the surrounding areas please go see her!!!!

Every time I walk in the door, I immediately become relaxed and calm. The atmosphere is welcoming…read moreand the staff is very friendly. Gabby does an impeccable manicure. They offer certified aestheticians, technicians and beauticians as well as oncology certified aestheticians.

I was extremely pleased with my rapid spray tan! Marguerite did a professional job and I will…read moredefinitely be returning to Mahalo in the future! Booking was quick and easy too!!

AMAZING RESULTS!! Stephanie knows her products to down to every detail and offers a variety of…read moreproducts - if you don't know you need she will! Prices are the best I've experienced around Columbus & the tan is the most personalized and longest lasting I've ever had!

This spot could easily be renamed: "Alvera Body Wrap & Wellness Spa-aaah!"…read more Excellent firm pressure massage by Karen. Great, relaxing vibe and she's very responsive to... well, everything. You want the table a little warmer/ cooler? Got it. Want to lighten the pressure in certain areas? Sure, no problem! Curious about how 'x' pain connects to 'y' limb? You'll get an accurate, thoughtful response. Lights lower, music softer? She's on it. No stress added that I arrived a couple minutes late. She apparently had time, so she tacked those couple minutes on to the end and I got as many minutes as I actually paid for - that's always super appreciated! It would be nice if the room was a little more soundproofed or located further back in the building away from the road; I could hear lunch hour traffic rushing by on the street about 20 yd away. But other than that, this was a great massage, and I've had plenty over the decades. A lot of therapists these days slop through the motions, but Karen really has a pinpoint, accurate understanding of the human body and I give her full props for 90 minutes of targeted, firm pressure body work. Me having slightly arthritic hands, I greatly appreciate her stamina! I left the appointment, amazed with an amount of flexibility in my neck and shoulders I haven't felt in probably 10 years. My 82 yo mom loves it here, too. There's a plethora of skilled service providers and lots of face, body, general wellness treatments to choose from.

OMG! Today I had my first Brazilian wax, and Wannita made everything better. I really went in…read morenervous and scared, but her kind spirit made the experience better for me. I found my wax person...lol. Thank you Wannita!

If I could leave zero stars, I would!!…read more I had an extremely disappointing experience with customer service and leadership at Palm Beach Tan, specifically at the Reynoldsburg location. Two employee I initially spoke with were kind, professional, and the Second gentleman was genuinely apologetic. He assured me that the manager, Meghan, would be reaching out and would make things right. Unfortunately, that could not have been further from the truth. After requesting a callback, I received no response. It took two days of repeated calls before I was finally able to speak with Meghan. From the start, her approach was dismissive and unprofessional. Rather than addressing the issue or taking accountability, she deflected responsibility by referencing what her manager, Hanna, allegedly said--while completely disregarding the fact that I had been given conflicting and inaccurate information by multiple employees. Meghan's business card identifies her as a General Manager, but based on this interaction, her level of customer service, communication, and problem-solving did not reflect the expectations of that role. When I made a simple request asking her to have her manage, Hanna, contact me directly, it was treated as though it were unreasonable--which is unacceptable. She said she'll be in at some point this week. Um, no ma'am, you just supposedly called her to talk to her about this issue so why can't you call her back immediately and let her know I'm asking to talk to her? At no point did I feel heard, valued, or respected as a customer. Effective leadership requires accountability, follow-through, and professionalism--none of which were demonstrated in this situation. I will update this review if I ever receive the follow-up that was promised.

First time going to tan pro off Bethel and the front desk gal was super nice and helpful. I had…read morestarted my account at a different location and the girl today was able to get me set up with a login number on the key pad. The tanning bed clean and had hooks for my clothes and bag. Previous tanning places I've been too only had a chair for my things. I would go back and tan there again.

Used her for my wedding spray tan! She is so friendly, professional and had all the answers to my…read moremillion questions.

I have been to many salons for spray tanning. I cannot recommend her enough. She is so far above…read morethe others she doesn't even compare. I would rather drive 30 minutes for her than go to one of many other options near me. She is a pro :) Also, shes just a really great person with a huge heart for rescue dogs and is always fostering.