This use to be an ok buffet now it is terribly bad. Got there when they opened for lunch maybe 10 minutes after. The lady at the front didnt speak any English which is fine but she couldn't get the two customers ahead of me or my cards to work. So everyone had to pay with cash. Then, only 1/3 of the buffet had food on it. I get that most places are very short staffed the past two years but then don't open right away. THey had no fried rice for 45 minutes after opening. I mean isn't that a staple of every Chinese Buffet? To make matters worse I found a VERY long black hair on one of my plates. Not sure if it was on the plate or was attached to the food but needless to say, that trip did me in. read more

NO STARS! They make you at least pick one to post or I wouldn't have. A waist of your time and money. You walk in the door and they have plastic gloves for you. The food was a huge let down. The peanut butter chicken was hard around the edges and cold as was most their meat. I kept searching for something hot and also lost that battle. I went for sushi and she said, no more sushi. Come on! We're in a Chinese restaurant people! The salad was lucky to have dressing. I gave up! Boooo read more

WING - Thank you for your awesome customer service the food was freshly rotated and the wait staff was great. Love how friendly the wait staff was. Bon Orient Buffet is conveniently located right next to the highway and reasonably priced with a wide variety of food. Me and my family and friends will definitely be back and be thinking of your peanut butter chicken everytime we think of driving to the local Walmart. read more

Bon Orient Buffet - Chinese Near Me - Green Bay, Wisconsin

Average at best. I got there at 1:00pm on Monday 9/23/2019. Maybe a little after 1pm. Either way... the food was not fresh at all. The lunch rush must have been over? Hardly anyone there. It is $9.50 for a lunch buffet price. Egg rolls were all cabbage. They didn't have any chicken on skewers. Like 3 egg rolls out. Food all looked like old. They had a pizza and it looked like leather. The appetizers were not fresh. Some of the food was cold. I had stir fry with some General Taos chicken and then Beef with Broccoli and it was average at best. No one spoke English to me while I was there. I had asked if they were going to bring out any fresh food they were out of? I just got a smile. I will never go back here. I used to go to this establishment years ago and always liked it. I just moved back to the GB area and this was just not good at all. I would not recommend it. read more

The place hasn't been updated since the 80s, but they keep it pretty clean. Nice selection of food but all the meat was super chewy so wasn't happy with any of it. The fried rice was awesome and the crab Rangoon was good. Probably won't be back though as that is all that was good read more

Bon Orient Buffet - Chinese Near Me - Green Bay, Wisconsin

I was very hungry by 3:30 PM after not having breakfast or lunch and I love Chinese food. I stopped with a friend to have a delicious meal and paid a premium dinner price of $28.44. NEVER have I ever eaten such a nasty, non-replenished, dry, luke warm, lunch menu left overs served as a premium dinner menu. It is the absolute worst buffet I have experienced in my 70 years on this planet. My friend was polite while I apologized for subjecting him to this awful experience. The only good thing I can say about this place is that it was clean. That said... this stuff they peddled as dinner should have been disposed 3 hours earlier. YOU HAVE BEEN WARNED. read more

There is no rating for this place ....all food cold not to mention the employees....no flavor in anything they should try taking cooking classes so maybe they could learn how to serve customers....the most terrible Chinese buffet I have ever eaten at read more

This place sucks. I was disappointed by everything I chose. Rice was so dry! Teriyaki chicken was cold. Stuffed mushrooms were gross!!! Never coming here again! read more

Horrible. Ordered Mongolian beef delivery, I got three pounds of onion with no beef. Manager insisted I had to come in to fix, which wasn't possible. Never again. read more

What a freaking DISGUSTING place!! I moved from the East coast to GB and I haven't been able to find a decent Chinese or Japanese restaurant/ buffet. Issues: Sanitary - looks and feels DIRTY asf! Table and chair were sticky, windows had finger prints everywhere. Flies - lots of flies everywhere Food - cold, taste like is been there for days, I only ate corn and few veggies and still left scared that I might get sick after trying to eat their COLD meats. Also the trays were literally empty, zero options but to basically eat LEFTOVERS. Price - definitively not worth the money** Tip - left $$ NONE but this review!! My TIP for this people is to get it together or close this place before the city do it for y'all! 1st and last time visiting this horrible, disgusting, and highly food poisoning risk place. Fool me once shame on me, fool me twice it ain't happening captain! 1st time I felt okay to walk away without leaving a TIP!!! I so wanted to ask for my money back but I wasn't going to argue with them so I just took my LOSS with dignity. Shame on this people!!!! read more

This place is terrible they not only refused to put out food like crab meat ragoons, sushi, chicken, fish and noodles but then made the statement that they they don't offer much on slower days and that it's our fault for coming in on a Monday when they where slow. When we asked for a refund the manager said they can't do that but we could take food home for free but there was no food to take . All food was tasteless and server took a pice of chicken out of tray with raw hands and ate it when they thought no one was looking. This place is terrible do not go here. read more

In the mood for a variety of comfort food, was very disappointed. Food tasted like it had been there for quite some time (things hard / burnt / lukewarm at best). There was a variety of seafood options but the quality was not worth $10.87, especially not when it fit in nearly all of the above mentioned qualities. I avoided some foods because it looked like it could cause illness - which is unfortunate. What I had tasted OK, but not the quality food I was hoping for. Overall, I don't think I would return here and don't recommend it. I'll stick to my favorite hole-in-the-wall Chinese takeout places in Green Bay instead, and steer clear of here! read more

Sterotypical Chinese buffet on green bay's West side. You will never get hot food here...lukewarm at best. Buffet choices are uninspired. It doesn't taste terrible, but with all the other options in GB probably best to keep looking. read more

One star is too many for this place. Absolutely disgusting. Over priced. Bones in the chicken. The food was cold. It smells like an old folks home. Also there was not very many choice to choose from and what they do have clearly has been sitting for hours! read more

Save your money and go to Walmart and get canned chop suey and eat it at home.It will be better than what you get from the restaurant. Nothing on the buffet was fresh,it was all cold and stale. Best advice i can give is stay away and dont waste your money. read more

We went out for dinner the other night and decided to get some Chinese. With our favorite place closed, we headed over to Bon Orient, the place wasn't very busy and it was about 7p.m. which I would have figured the place to be pretty busy. Anyway we were greeted by a man at the register who plainly said, "pay before you eat", well we've never had to do this before so I went ahead and gave him the money and we went over and picked out a table. We both went up to get some food and boy was it disappointing, the pans were all just about empty and they weren't hurrying to get more out, even though people were coming into the place after us. Also I've never been to a place where the utensils and napkins weren't already on the table, so you're juggling your fork and knife or spoon and napkins and your first plate of food. Then you have to go back up and get your drink, everywhere else I've been they get your drink for you. The food was not bad, what we got of it and not once did someone come over and say anything to us. We will definitely not be going back there or if we do it will be much earlier, I think it was just too late when we were there. But I just didn't like the whole system that they have going on. I'm not a juggling kind of girl... read more

Lots of variety, food tasted fresh. Went for lunch. Will definitely go back. Two soups, rices, dim sum, entrée table. Peanut chicken and egg foo young were especially tasty. Dessert table was sufficient, along with salad bar. read more

The food was lackluster and disappointing while the service was two steps behind that. It was a dismal dining experience not worth the price and I would not recommend this particular restaurant to anyone. read more

Just not good. Chicken seemed undercooked and chewy Beef was chewy and couldn't eat soda was flat . Told server about concerns and she said it's not like they use $10 beef so this is the way it is . Just a very disappointing visit read more

Food tastes very old. The tables and chairs were sticky too. The service was good, very nice people. They need to focus on serving a quality product. Disappointed read more

All food is luke warm.. What is mayonnaise shrimp? Don't even bother because they make you pay before you even sit down. They must know people walk out because they have disgusting food. We didn't even finish our fist plates of food because we are worried about getting sick. read more

Lots of the food was cold and didn't taste right. I also now have food poisoning and I WILL NOT be going back here again

Its a great place to eat n hang with friends. N the service is great plus i get $1-$2 off coupons to eat there but i did noticed tht thy mix some of their old food from the day before with the new ones. Cuz ull get some kinda soggy-ish broccoli n thts how u can tell thy were old. But thts my favorite chinese buffet in GB. read more

Be warned about employees trying to surreptitiously steal your money here! I went into this restaurant last weekend for their luncheon buffet and handed the clerk $23 for my $7.76 purchase. I wanted to get $15 and change back so I wouldn't have a wallet full of singles when she returned my change. I know I had $24 in my wallet and gave her $23 of that and should've received $15.24 in change after making that $7.76 purchase. Pretty simple math, right? Well, the Hmong clerk, who apparently is lacking in either her scruples or mathematical skills, gave me .24 cents back and then tried to claim I didn't give her the full $23. I argued my point because I knew I was in the right. I told her I would not leave the restaurant until I received my proper change back and that if she didn't give it to me, I would contact the police. She ran off, screeching in Hmong to her manager. They even had a video camera there, which would've proved my claim to the police, along with my fingerprints on that $20 bill. The male manager goes into this room off to the side to supposedly review their security video. She meanwhile continues to scream in Hmong, which was very unprofessional. If you're dealing with a problem with a customer, you need to be communicating what's going on with said customer in their language, English, unless it's purely a Hmong speaking establishment, which was not the case here. She didn't communicate at all what was going on, just made me stand there and wait. I simply maintained my composure because I knew if I had to contact the police that I was in the right and that they would find my fingerprints on that $20 bill I handed her. She continued to argue with her manager, both of them in Hmong, while holding me up for almost a half an hour. Finally, she hands me her cell phone and has me talk to the manager, who's hiding out in the back room. He could've come out and talked to me in person. I explained to him that I was not being unreasonable and that if he came and checked out his till and compared it to his receipts, that he would find his cash drawer $15 over. This seemed to be too much of an effort for him, which really makes me question what kind of management they have at this establishment. He told me he would give me my $23 back and would like me to not frequent their restaurant again. I told him that once he returned my money to me, he could be sure I wouldn't EVER be returning to their restaurant again, and that I'd be sure to let others know how they conducted business there. I'd gone in simply wanting to sit down and have a quick lunch and ended up wasting my time in this mess thanks to their mistake. I think their biggest fear was me contacting the police and creating a scene for them in their restaurant which would look bad for them. It would've proved my innocence and shown the ineptitude of this clerk who insisted on blaming and berating me for HER mistake. I tried being reasonable with her but she was quite unprofessional, refused to check her cash drawer to see if she was indeed $15 over in her till. Also, the police would've been able to determine that there was indeed a $20 bill in there with my fingerprints on it, which I had handed to her even though she claimed I didn't. Again, knowing I was in the right, I stood my ground and would've contacted the police if they had refused to refund my money. I should also mention that while I was standing there calmly waiting for this manager to review his surveillance video, another patron came in and used her credit card to make a transaction. This same clerk forgot to give the woman her card back and then had to run after her in the restaurant to return it. So, be very, very careful should you decide to visit this establishment. If you are handing cash over, you may have to show the bills individually and announce the amount you are giving to the cashier to prevent her from making mistakes like this again. I'd like to think it was simply a mistake, but perhaps it's a scam they use to try to get extra money from unsuspecting individuals. Thankfully, I did not fall for their ruse and knew the law would be on my side. What terrible customer service though, to not even check to see if your clerk made a mistake and try to blame the customer for her mistake instead. I wonder why they wouldn't show me what was on that surveillance video or why they wouldn't call the police? I believe it's because they knew they were in the wrong and instead of doing the responsible thing and just admitting their mistake, they tried to blame the victim. So be very, very careful when handing over any cash or your credit cards to the staff at this establishment. Make sure you're letting them know that you know exactly how much you're handing over and what you expect to get back as their staff is lacking in mathematical aptitude and not paying attention to what types of bills they're putting into their cash drawer. Buyer beware is definitely the case here! read more

I made the mistake of going here last night and I was just disgusted. Everything was dirty. There were dried food particles on our cups and the soy sauce at our table was covered in some grimy film. The food was cold and extremely bland, everything was picked over and I never saw any staff bring out any fresh hot food. The place looked like it hasn't had a good deep cleaning in many many years! I felt sick just looking around, I wish I would have just asked for my money back before even eating. read more